Corona, CA Remote Help from Certified Computer Network Troubleshooting Experts
Progent's computer tech support services can deliver your Corona, CA business affordable and reliable support from Microsoft and Cisco certified IT professionals. By providing IT consulting help when you require it, providing specialized expertise for critical technologies, delivering unique services such as automated server monitoring, and invoicing only for services you receive, Progent gives your Corona, California business an economical solution for optimizing the productivity and profitability of small office information systems. If you run an on-premises datacenter, rely on cloud infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the smart choice for businesses to build and maintain a reliable and secure information network and to have fast availability of the skilled consulting ordinarily available only to corporations who can support a large internal information technology group.

For larger companies, Progent can provide co-sourcing services to supplement the technical skills of your internal IT service group. This can save money and minimize technical risks for major projects like application development, disaster recovery planning, network security evaluations, office consolidations, or technology migrations.

Progent can in addition offer access to certified experts to assist your business to design and implement your cloud computing strategy.

Popular Products and Technologies Supported by Progent's Consultants for Business Networks in Corona, California
Progent's nationwide team of certified consultants provides assistance for virtually all aspects of information systems deployed by organizations of all sizes. Technologies supported by Progent in and around Corona include:

Support Delivery Options Available for Corona, California Companies
Progent has a variety of options for providing small businesses with cost-effective computer services for technical support, system architecture, hosting, and IT administration. Progent's paradigm for delivering IT support services is built on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Call Center Support Mechanism promotes fast response, thorough activity records, consistent follow-through, and tight expense monitoring across an array of IT service delivery alternatives that include remote troubleshooting, in-person support, high-end consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and routine online assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified support experts can help clients to analyze and repair network problems without the cost or time loss of in-person support calls. The background of Progent's IT consultants allows them to handle most network issues rapidly. For complex problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a streamlined, web-based registration process for new customers to accommodate emergency network problems and Progent charges per minute with zero sign-up charges or time minimums, so you pay only for the help you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-qualified MCSE consultants, and CISA-certified security professionals. Learn more details concerning Progent's online network troubleshooting services.

  • On-site Support
    Progent provides on-site technical assistance for registered clients in larger cities in the United States. Progent's onsite service personnel can work in conjunction with Progent's remote support experts to give small businesses the best of both worlds: in-person support professionals when you require them plus the on-line expertise of Progent's worldwide staff of network consultants, security professionals, and business application programmers. The response time for in-person service visits is usually under 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more concerning how and why to register for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are designed for all businesses and local governments who require prompt and reliable support from a professional Help Desk Call Center with effective telephone assistance, remote troubleshooting tools, and enough technical strength for all needed escalation. Since smaller companies usually are constrained by limited information technology budgets and can provide little management attention for dealing with network support tasks, Progent's Help Desk Services could be the most efficient option to make sure that small business computer networks are always productive. Learn more about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly access to world-class IT professionals who can provide help with vital products and technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, network protection consulting, non-stop network design, server virtualization strategies, plus configuration, customization and training for business applications including financials, ERP, business analytics, CRM, and office productivity software. Progent can help with one-shot projects including site relocations and massive system migrations, extended projects like management analytics application programming and support, database application programming and DBA services, and web development, on-going support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure health monitoring and system management, or emergency response like disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for key applications like Exchange Server and Microsoft SQL to provide small and midsize companies with greater degrees of reliability, security, and performance than is feasible with the class of internal data center that is achievable for the majority of small and midsize organizations. Since Progent uses the same facilities that host the gear of some of the planet's biggest information technology companies, Progent can save you the cost of building and managing the systems required for enterprise-class environmental control, electrical failover, and redundant Internet access. For hosted applications, Progent can also ensure that patches and revisions remain updated, protection and performance is constantly tracked, and systems and data files are regularly archived and ready for complete and prompt recovery. Find out more concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting services for all of a small or midsize company's servers in a setting that not only provides the highest degree of dependability and expandability but that is in addition easy for clients to transfer to a different support firm or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow small businesses with mixed networks to benefit significantly on the costs of hardware, infrastructure support, and network management while achieving world-class availability and an unparalleled level of vendor independence. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally administered service, can handle the mixed- platform and non- standardized networks common with small businesses, and retains ownership of the software in the customer's possession so that migrating to a new virtualized host is quick, safe, and inexpensive. This eliminates ending up a captive to a single hosting service while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote consulting services to help businesses of all sizes integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical resources along with public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of top information security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to stop or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup system that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Corona, California Small Businesses
Progent's staff size, breadth of technical expertise, and experience with enterprise IT support enable small businesses to sidestep the problems associated with over dependence on small support organizations or individual consultants.

Teaming with Progent's Experts allows your business to:

  • Avoid Excessive Reliance on Freelance Support Consultants
    For network services, smaller companies often depend heavily on independent engineers. Though individual service providers carry lower expenses than larger support organizations and can afford to bill apparently lower fees, freelancers are sometimes unable to react rapidly to critical situations. If an independent consultant is busy with another customer, sick, on travelling, or in class, the lack of replacement personnel may require your company to wait for help during a crisis. The more your company expands, system unavailability or problems with line-of-business applications get more expensive. The money you thought you were saving on a freelancer can be eaten up fast because of lower productivity. In addition, when independent consultants confront new problems, the lack of a big consulting team to rely on for assistance requires them to train with the meter running while your company winds up footing the bill for their continuing training.

  • Have Access to Experts in Complex Information Technology Solutions
    Many smaller service organizations or freelance consultants who concentrate on small company network support are capable of delivering connect-the-dots fixes but don't have the background to deal cost-effectively with complicated network environments with a variety of operating systems, many sites, VoIP systems, remote workforces, interconnected financial and operational applications, data-driven web sites, and specialized line-of-business applications. Progent's experience with worldwide companies and Progent's extensive group of experts can benefit your business because enterprise environments are characteristically complex, integration issues require thorough knowledge in many technical areas, and reaching an acceptable degree of robustness, availability, and security requires industry-proven processes.

  • Create a Solid Basis for Seamless Growth
    Small companies often begin with a network cobbled together on a shoestring budget. Without a strong basis, a series of ad hoc fixes often get thrown on top of a weak foundation. As a business evolves, stability and expandability issues can hinder the productivity of the organization. Such networks require thorough assessment, intelligent business planning, and in-depth experience to migrate to a network infrastructure that will provide the solid foundation to meet critical business needs and support future expansion.

  • Work with Solution Consultants, Not Product Resellers
    Smaller businesses require direction and education to navigate through an ever more complicated maze of technology alternatives offered for enabling growth and improving efficiency. Businesses do not need a network consultant or support organization that attempts to promote products. Progent eliminates conflicts of interest by not selling hardware and software. Progent sells services only. This allows Progent to align consulting support services with the genuine needs of clients. Combining network support and product selling can lead to a situation where the proposed solution is built around a preselected technology instead of being driven by the actual needs of a small business.

Get in Touch with Progent
In case your Corona, California company wants to contact Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Support
For immediate remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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