Corona, CA Online Support from World-class Computer Network Service Professionals
Progent's network help services can provide your Corona, CA company affordable and consistent support from Microsoft and Cisco certified computer professionals. By delivering network consulting service when you require it, offering specialized expertise for critical technologies, delivering value-added services such as 24x7 server monitoring, and invoicing only for support you use, Progent gives your Corona, California business an economical solution for maximizing the productivity of small-scale business information systems. Whether you maintain an onsite datacenter, connect to cloud-based resources, or have a hybrid cloud/on-premises solution, Progent is the smart choice for organizations to build and maintain a robust and secure IT system and to have fast access to the seasoned help ordinarily restricted to enterprises who are able to set up a large in-house IT staff.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to add to the technical skills of your internal network service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like software design and development, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or technology migrations.

Progent can in addition offer the services of accredited experts to assist your business to design and execute your cloud strategy.

Key Technologies Serviced by Progent for Business Networks in Corona, California
Progent's nationwide team of certified support professionals offers assistance for all facets of network systems used by companies of all sizes. Areas served by Progent in and around Corona include:

Service Delivery Alternatives for Corona, California Businesses
Progent offers a variety of options for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for delivering network support services is based on the Help Desk structure common to big IT support groups. Progent's Help Desk Service Model promotes fast support, comprehensive activity records, consistent follow-up, and strict expense control across a range of IT support delivery options that include remote troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides urgent and routine remote assistance for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified support professionals can assist clients to analyze and repair hardware and software issues without the cost or time loss of in-person support calls. The background of Progent's network consultants makes it possible to handle most network issues quickly. For complex issues, Progent's breadth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-accessible registration process for first-time clients to address emergency network problems and Progent bills by the minute with no startup charges or time minimums, so you pay only for the support you receive. Specialists available remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISA-certified security engineers. Learn additional information about Progent's online network troubleshooting services.

  • Onsite Service
    Progent offers onsite computer support for registered clients in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online service experts to deliver small companies the best of both worlds: onsite service professionals when you need them as well as the on-line expertise of Progent's worldwide team of network consultants, security specialists, and business application developers. The wait time for in-person support calls is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more concerning how and why to sign up for Progent's in-person network service.

  • Help Desk
    Progent's Contact Center Services are designed for all companies who need prompt and reliable access to an online Help Desk Call Center with effective telephone support, remote repair tools, and sufficient technical strength for full problem escalation. Since smaller companies usually are constrained by tight IT budgets and can provide scant executive bandwidth for handling IT support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most efficient option to make sure that business information systems are always productive. Read more concerning Progent's Help Desk Call Center services.

  • Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver assistance with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network protection consulting, high availability network design, server virtualization strategies, plus configuration, customization and support for small business programs such as accounting, ERP, reporting, sales automation, and office productivity suites. Progent can help with one-shot projects such as office moves and major software migrations, longer term projects like management information application programming and customization, database application development and DBA services, and web design, continuing services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or emergency services such as data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications like Exchange and SQL Server in order to provide small businesses with higher levels of availability, protection, and recoverability than is possible using the class of on-site data center that is realistically affordable for the majority of small businesses. Because Progent uses the same data centers that support the gear of many of the planet's largest information technology organizations, Progent can eliminate the cost of building and maintaining the systems required for enterprise-class environmental control, power backup, and redundant Internet access. For hosted applications, Progent can also make sure that upgrades and revisions remain current, security and performance is continually monitored, and systems and data files are consistently backed up and available for full and rapid recovery. Learn more about Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting for all of a small or midsize organization's servers in a setting that not only provides the highest degree of dependability and expandability but that is also easy for clients to transfer to another service firm or to move internally whenever your situation calls for it. Progent's Private Cloud hosting service is built around tested virtual server technologies that permit businesses with multi-vendor environments to save dramatically on the costs of hardware, system support, and IT administration while achieving enterprise-class availability and an unprecedented level of vendor alternatives. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered solution, can handle the mixed- platform and loosely standardized networks typical of smaller businesses, and retains ownership of the licenses in the client's hands so that moving to a different virtualized system is fast, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent can provide expert online support to help businesses of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine on-premises IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, track, optimize and debug their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top data security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your Progent consultant so that any potential issues can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with data security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's preparedness either to stop or recover rapidly after a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental network software and office productivity programs used by most small and mid-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more complex array of network technologies including firewalls, routers and switches, voice-over-IP solutions, and wireless networking. Furthermore, Progent's CISSP-qualified security consultants, CISM-qualified security engineers, CISA-authorized security audit specialists and GIAC-certified information assurance professionals offer a business-wide perspective on system protection and can help with complex security programs such as SIEM solutions to help companies meet industry standards and statutory mandates for IT data security and incident reporting.

The breadth and depth of Progent's consulting team offer a unique array of benefits to companies trying to increase the productivity of their IT network within an affordable budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco qualified experts average longer than ten years of hands-on professional background, at the front lines of IT service, performing a broad variety of technical tasks for an extensive mix of customers. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT help, but also a consultant with field-tested methods for solving real-world IT problems rapidly. Read more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for phone support and in-person visits by the minute. Consequently, you are billed exclusively for delivered support. Progent does not demand a higher rate for off-hours or emergency service, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no sign-up fee and requires no retainer for services delivered during normal business hours. Many support organizations impose substantial minimum payments or bill in increments of a quarter hour or more. Progent's small pricing granularity eliminates big invoices for fast solutions. Another benefit of by-the-minute invoicing is that customers will not be tempted to permit minor problems to stay unaddressed until they grow into major problems. Learn more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Network Services
    Progent has created a comprehensive service reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports given by every staff member to every customer. The discipline of detailing and organizing support activity results in more efficient support and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has little competition. Small businesses who utilize freelance consultants or who maintain in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive. Learn additional information concerning Progent's knowledge transfer services.

Contact Progent
In case your Corona, California company wants to contact Progent about network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Assistance
For immediate online technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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