Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Corpus Christi, Texas companies the expertise of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for businesses regardless of size, effective deployment and support of BlackBerry solutions has grown more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs such a calendars, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to design, deploy, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.

Expert BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver prompt assistance to businesses in the Corpus Christi area or anywhere in the state of Texas. Progent's experienced online technical support team has helped IT organizations solve computer issues and reduce support expenses in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, solution design, installation strategy and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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