Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Corpus Christi, Texas companies the expertise of BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Consulting Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in transit to provide maximum data protection. BlackBerry BES Server also streamlines a broad selection of vital administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-qualified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control client configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-qualified engineers can also assist you to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and report on the integrity of your system

Progent's Remote BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Corpus Christi, Texas who require quick and affordable help from an authorized BlackBerry support expert, Progent delivers effective online assistance from a veteran support staff who have provided IT solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Remote support avoids travel expense and allows consultants to solve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert support in areas such as resolving synchronization problems, deploying BlackBerry BES Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
To get in touch with Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.
















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