Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent offers Corpus Christi, Texas businesses the expertise of BlackBerry-qualified consultants who can help organizations to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for organizations regardless of size, successful deployment and support of BlackBerry solutions has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often resort to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs such a calendars, address books, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-enabled applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can show you how to plan, implement, and support BlackBerry BES Server so that you improve the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, PC software installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support costs at a minimum and, by solving problems promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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