Urgent Phone Help for Corpus Christi UNIX, Linux, or Sun Solaris SystemsFor small companies in Corpus Christi or anywhere in the state of Texas, Progent provides support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Windows platforms. Progent has delivered remote troubleshooting to companies in every state in the U.S. (See Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for complex infrastructure issues, as well as the assistance of CISA and CISSP-certified security consultants to help with advanced security architecture and disaster recovery preparedness.

Progent's remote support engineers represent excellent leverage due to the fact that they are equipped with the real-world background and the sophisticated tools to resolve most information system issues quickly. Efficient support reduces immediate costs because service calls take up a smaller number of chargeable consulting minutes. Remote help also avoids the expense of sending an engineer to your office. Your company benefits additionally in indirect expenses by minimizing or avoiding network outages and related costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and distracted management.

Progent's pricing policy for online help is designed to stretch your IT service dollar. Progent bills by the minute for telephone-based consulting, so you are charged only for the services that you actually get. Unlike typical online service firms, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and simple policy for billing prevent scenarios where fast solutions somehow turn into major tabs. Progent's penchant for dealing with problems quickly translates into your company conserving cash.

Progent's Online Service Tools
Through years of experience, Progent has fine tuned an array of optimized technologies and proven processes which promote the maximum level of efficiency for online help and repair for small and midsize business information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology allows the consultants of Progent's remote service group to connect to your computer system without breaching system security.

Progent's proprietary customer support reporting application keeps comprehensive records describing all support that Progent's clients have been provided. Progent's team engineers have the benefit of the details of all help provided to each client by every Progent consultant. This database of anomalies and responses is stored as a conveniently accessible internal database that enables Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's advanced accreditations and working associations with major technology companies including Cisco and Microsoft make available other massive support knowledge bases and allow quick access to manufacturers' in-house support staff with the result that Progent's remote service specialists are able to come up with optimal resolutions in the least time.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Corpus Christi or anywhere in Texas or to learn additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for IT support, visit Immediate Emergency Support.

Online Technical Services Provided by Progent
Progent's phone-based technical support engineers possess certified skills in a comprehensive array of products and technologies. This broad scope of capability enables Progent's consultants to tackle virtually any emergency that may crop up in a small business network. Certifications held by Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To support customers with mixed-platform environments, Progent also provides the skills of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP specialists, and ISSAP consultants.

Online technical services Offered by Progent to companies in Corpus Christi and anywhere in the state of Texas include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services cover a wide spectrum of information technology such as system infrastructure, email solutions, system and process security, UNIX and Microsoft Windows coexistence, virtual server technologies for server hardware consolidation and easy administration, and migration from legacy applications to the latest MS Windows or Linux environments. Progent's group-based approach to solving network problems enables fast escalation, if necessary, to engineers with appropriate expertise to tackle complex situations. This expedites repair of urgent problems, minimizes lost productivity, and cuts support expense.

    Progent's UNIX/Linux consultants can provide emergency remote help for resolving anomalies affecting UNIX, Linux, or Solaris systems based on popular variants of UNIX including:

    Major Linux versions for which Progent offers expert support include:

  • Contact a Cisco CCIE for Complex Network Troubleshooting
    Cisco Consultants for Corpus Christi, TexasThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for networking professionals, and indicates a person's networking knowledge at the master level. Cisco qualified CCIEs know how to resolve even the most intractable issues encountered in network planning, installation, administration, security, and troubleshooting. Cisco CCIEs operate with the highest priority with Cisco's internal engineers in analyzing anomalies with IOS Software network administration tools and developing alternate approaches or locating program updates. CCIEs provide excellent cost-effectiveness because their broad expertise permits them to fix the most intractable problems rapidly. In many instances, less seasoned consultants can wrestle for many hours or even days with identical tasks that a CCIE can resolve in minutes. Few consulting providers make Cisco CCIEs accessible to help small and mid-size companies. Progent offers quick telephone access to a Cisco CCIE so you can receive immediate help for severe network infrastructure problems that are crippling worker efficiency but are beyond the experience of your regular computer maintenance personnel. Progent's CCIE engineers can interface to your network by means of sophisticated remote support technology in order to provide quick, secure, and affordable analysis and remediation. Progent's Cisco CCIEs offer expertise in all of Cisco's top-selling family of infrastructure products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network technology.

  • Certified Microsoft Windows Experts
    Microsoft Windows Support for Corpus Christi, TexasProgent's Microsoft-certified online service experts can deliver computer system problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can assist your company with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint Server 2013 application development, Skype for Business planning and deployment consulting, Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a full array of remote desktop services such as Microsoft Windows 7 integration, upgrading to 64-bit desktop applications, integrating Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Qualified System Security Engineers
    CISSP Certified System Security Consultants for Corpus Christi, TexasProgent's accredited CISSP and ISSAP network security consultants can provide a range of system protection solutions that can enhance the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist you to clean up rapidly following a serious penetration. Security solutions available from Progent cover in depth security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Nikto; quick recuperation from malicious attacks; installing firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and establishing round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote support services to help businesses of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Additional Consulting Services Offered by Progent
Progent offers the skills of seasoned online consulting experts for special IT projects that small companies frequently need. Billing rates for longer-term consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these important areas of information technology enables customers to execute major projects within budget and on time. Progent's special online consulting services include:
  • Help Desk Support
    Progent's Help Desk service offerings for small companies with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Help Desk outsourcing support services are ideal for smaller companies who don't have the resources to create an in-house Call Center but who want quick communication with an efficient Help Desk with professional telephone support plus the available expertise to escalate complex problems to high-level engineers.

    Progentís Virtual Call Center is intended for larger companies and acts as a seamless supplement to your existing Help Desk resources. Progent's Virtual Call Center can act as an escalation alternative to handle the most difficult computer system challenges, or be available in hectic situations when your other service providers are swamped.

    Progent's Call Center consulting services can assist you in building an effective new Help Desk Call Center or improving your established organization, selecting or modifying Call Center software products to address the special requirements of your business, or adding temporary online personnel to work with your internal Help Desk Call Center team to deal with unusually busy scenarios such as software migrations, major upgrades, or rolling out new applications.

    Progent's Help Desk Call Center staff of experienced network professionals gives your clients in Corpus Christi or anywhere in the state of Texas instant contact with a dependable support resource with substantial experience offering phone consulting and remote troubleshooting for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk the reputation as a key driver of business productivity, and Progent's aim is to fix and not simply track network issues.

  • Applications Support: Training, Custom Development, and Integration
    Progent's Applications Experts staff offers remote professional consulting expertise and education in specific business application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Office Excel. To find out more on Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac professionals can support the artistic elements of Macintosh computing by offering phone-based help services and education in graphics, audio, and motion video. Progent's support professionals can provide assistance in a large selection of Macintosh creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific procedures such as capturing or digitizing audio/video or building an audio/video post production lab.

    Online Network Monitoring Support
    Progent can provide companies in Corpus Christi, or anywhere in the state of Texas, remote network monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so that your computer support is proactive rather than reactive. By uncovering emerging trouble spots before they cause crashes, system monitoring can head off stressful and costly service crises. Progent can also provide help with network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or systems that incorporate multiple platforms.

How Your Corpus Christi Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent.

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