Immediate Phone Consulting for Corpus Christi UNIX, Linux, or Solaris NetworksFor small businesses located in Corpus Christi or anywhere in the state of Texas, Progent provides support for computer systems based on UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft technology. Progent has provided online support to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE network specialists for challenging connectivity problems, as well as the services of CISA and CISSP-accredited security engineers to help with advanced security design and business continuity preparedness.

Progent's remote technical support services offer exceptional leverage because they have the practical background and the advanced tools to resolve most network issues quickly. Efficient support lowers direct costs because solutions take up a smaller number of chargeable minutes. Online support also avoids the expense of dispatching a consultant to your site. Your company saves additionally in incidental costs by minimizing or avoiding network outages and associated losses due to business discontinuity, disgruntled clients, unproductive employees, and de-focused management.

Progent's pricing policy for remote support is designed to stretch your network support dollar. Progent bills by the minute for telephone-based consulting, so you are charged only for the support that you actually get. Unlike typical remote service firms, Progent imposes no initialization fee or minimum job duration. Progent's per-minute billing unit and simple policy for pricing do away with situations where quick repairs somehow turn into large bills. Progent's skill at dealing with problems efficiently translates into your business spending less money.

Progent's Online Support Tools
Over the years, Progent has fine tuned a set of optimized technologies and field-proven methodologies which permit the maximum level of effectiveness for remote technical support and troubleshooting for small and midsize business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access permits the consultants of Progent's online support team to interface to your company's computer system remotely without breaching corporate security.

Progent's powerful customer support reporting system includes detailed records describing the support that Progent's customers have received. Progent's staff consultants have access to the history of assistance rendered to each Progent client by every engineer. This archive of anomalies and solutions is organized as a conveniently retrievable internal knowledge base that enables Progent's online technical professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support improves daily. Progent's high-level accreditations and close associations with major industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases and allow quick response from vendors' internal product engineers with the result that Progent's online consulting specialists can find the most efficient solutions quickly.

Get Online UNIX/Linux, Solaris, or Mac OS X Network Help from Progent
To access Progent's phone support in Corpus Christi or anywhere in Texas or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's phone-based support engineers offer certified skills in an extensive set of disciplines. This broad range of capability allows Progent's consultants to resolve virtually any crisis that may take place in a small or midsize business network. Credentials awarded to Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To help businesses with mixed-operating system environments, Progent also offers the support of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based technical services provided by Progent to clients in Corpus Christi and throughout the state of Texas include:

  • UNIX/Linux, Sun Solaris, and Mac OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote support services address a wide spectrum of computer technology such as network infrastructure, messaging systems, system and operational security, UNIX and Microsoft Windows coexistence, virtual server technologies for server economization and simplified administration, and migration from legacy systems to the latest Microsoft Windows or Linux environments. Progent's group-oriented approach to resolving technical issues enables fast escalation, if necessary, to engineers with appropriate expertise to handle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can provide emergency phone-based assistance for troubleshooting problems affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX including:

    Important Linux platforms for which Progent offers expert support include:

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco Consultants for Corpus Christi, TexasThe Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network consultants, and validates a consultant's technical knowledge at the expert level. CCIEs know how to resolve even the most intractable challenges associated with network infrastructure planning, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating problems with IOS network administration tools and developing workarounds or locating program patches. CCIEs provide excellent cost-effectiveness because their depth of expertise allows them to resolve the most complex problems quickly. In typical instances, less seasoned service providers can struggle for hours or even days with the same problems that a CCIE can fix in a few minutes. Few service organizations make Cisco CCIEs accessible to help small and mid-size companies. Progent can provide quick telephone access to a Cisco-qualified CCIE so you can receive immediate assistance for severe network problems that are hurting worker efficiency but are beyond the scope of your ordinary IT maintenance personnel. Progent's Cisco CCIE support experts can interface to your network using state-of-the-art on-line support tools in order to provide quick, secure, and economical diagnosis and repair. Progent's Cisco CCIEs offer consulting for the entire range of Cisco's popular family of connectivity devices such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst switches, as well as Virtual Private Network products.

  • Certified Windows Experts
    MS Windows Support for Corpus Christi, TexasProgent's Microsoft-qualified online service experts can provide computer system repair and IT assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of consulting professionals who can assist your company with a broad range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 management, SharePoint 2013 design, Microsoft Skype for Business Server planning and deployment consulting, Lync Server integration and Office Communications Server upgrade, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of remote PC desktop support including Microsoft Windows 7 integration, preparing for to 64-bit workstation software, integrating Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Certified Network Security Engineers for Corpus Christi, TexasProgent's qualified CISM and CISSP security engineers can provide a range of system protection solutions that can bolster the defenses of your UNIX, Linux, Sun Solaris, Mac or Windows network against internal or external threats or help your business to recover quickly following a damaging penetration. Security support services available from Progent include: thorough security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Hydra; quick recovery from virus and worm assaults; setting up firewalls; establishing safe mechanisms for off-site and mobile access; defending your email infrastructure against viruses, spam and directory harvest attacks; and managing round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting to help companies of all sizes integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that utilize on-premises resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing high-level consulting support online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the services of world-class remote consulting experts for special projects that small companies often need. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the engineers involved. Progent's experience with these special fields of computer technology enables clients to execute critical initiatives economically and on schedule. Progent's special remote engineering solutions include:
  • Help Desk Expertise
    Progent's Help Desk Call Center programs for small and midsize businesses with environments based on UNIX, Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Help Desk Call Center outsourcing support services are a convenient solution for smaller businesses who don't have the resources to assemble and manage an in-house Help Desk but who want fast access to a reliable Help Desk with proficient telephone support as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.

    Progentís Virtual Help Desk is intended for larger companies and operates as a seamless supplement to your established Help Desk team. Progent's Virtual Help Desk can serve as an escalation alternative to handle complex computer system challenges, or be ready in overflow situations when your ordinary support engineers are too busy.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or revamping your existing organization, selecting or modifying Help Desk software to address the particular needs of your business, or adding occasional phone support personnel to work with your in-house Help Desk Call Center group to deal with demanding events such as software migrations, major updates, or installing new business software.

    Progent's Help Desk Call Center staff of seasoned information technology consultants provides your customers in Corpus Christi or anywhere in the state of Texas immediate access to a dependable network service resource with years of experience offering telephone-based support and online troubleshooting for computer environments based on UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center recognition as a crucial enabler of company success, and Progent's intent is to solve instead of just document technical issues.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group can supply remote professional engineering expertise and training in specific application fields that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, customization, and training for popular Microsoft applications such as Microsoft CRM, Office Project, MS Word, and MS Excel. To find out more about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac experts can support the creative elements of Macintosh systems by offering phone-based consulting services and training in imaging, audio, and motion video. Progent's consultants can provide assistance in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common jobs such as scanning or digitizing audio/video or building an audio/video post production lab.

    Online Network and Server Monitoring Support
    Progent offers businesses in Corpus Christi, or anywhere in the state of Texas, remote network monitoring support based on Microsoft Operations Manager network monitoring and reporting, adapted by Progent for your environment so your computer support is proactive and automated. By detecting emerging issues before they evolve into network outages, remote monitoring can head off disruptive and expensive information system breakdowns. Progent can also use server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Mac OS X networks, Windows environments, or networks that incorporate a mix of operating systems.

How Your Corpus Christi Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency remote support with UNIX, Linux, Sun Solaris, or Apple Mac networks, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.

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