Fast Remote Technical Support for Corpus Christi UNIX, Linux, or Solaris NetworksFor small companies located in Corpus Christi or anywhere in the state of Texas, Progent offers support for information systems powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online support to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure problems, plus the assistance of CISA and CISM-certified security consultants to handle advanced security design and disaster recovery preparedness.

Progent's online technical support services represent exceptional leverage due to the fact that they are equipped with the real-world experience and the advanced tools to solve the majority of network problems rapidly. This reduces immediate costs because solutions require fewer chargeable minutes. Remote support also avoids the expense of sending a consultant to your office. Your company saves additionally in incidental costs by reducing or avoiding network outages and associated losses stemming from business disruption, upset customers and vendors, idle workers, and de-focused management.

Progent's pricing model for online help is designed to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are billed only for the support that you receive. Unlike many online service companies, Progent imposes no initialization fee or minimum fees. Progent's per-minute granularity and clean policy for pricing eliminate scenarios where fast fixes somehow end up as major tabs. Progent's skill at disposing of technical issues quickly translates into your business saving cash.

Progent's Online Technical Support Technologies
Over time, Progent has refined a collection of customized tools and field-tested processes that permit the highest level of efficiency for online help and troubleshooting for small business IT networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology permits the experts of Progent's remote service group to access your environment remotely without compromising system security.

Progent's sophisticated service reporting system maintains detailed records describing all support that Progent's clients have received. Progent's team consultants have the benefit of the records of support delivered to every customer by every engineer. This archive of issues and repairs is structured as a quickly retrievable internal database that allows Progent's remote technical professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's high-level certifications and formal partnerships with key technology companies such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases and permit priority access to vendors' in-house support staff so Progent's remote service specialists are able to come up with the most efficient solutions quickly.

Get Remote UNIX/Linux, Sun Solaris, or Mac OS X Computer Support from Progent
To access Progent's remote services in Corpus Christi or anywhere in Texas or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for network support, visit Immediate Urgent Support.

Phone-based Technical Services Offered Progent
Progent's online network support experts possess certified skills in a comprehensive array of technologies. This broad scope of capability permits Progent's engineers to handle practically any crisis that may take place in a small or midsize company network. Certificates awarded to Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

To provide assistance to businesses with mixed-platform environments, Progent also provides the support of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants.

Online services Offered by Progent to customers in Corpus Christi and throughout the state of Texas include:

  • UNIX/Linux, Sun Solaris, and Apple Mac OS X Support Services
    Progent's UNIX/Linux, Solaris, and Mac OS X online support services cover a broad spectrum of computer technology including network infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server hardware economization and simplified management, and migration from legacy applications to current Microsoft Windows or Linux-powered environments. Progent's team-based methodology for resolving network problems promotes fast escalation, when required, to consultants with appropriate expertise to tackle complex situations. This expedites solutions of critical problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer urgent online help for resolving problems affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:

    Major Linux versions for which Progent can provide expertise include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Corpus Christi, TexasThe Cisco CCIE certification is the top recognition for networking engineers, and indicates a person's networking skills at the master level. Cisco CCIEs know how to resolve even the most complex challenges occurring in network infrastructure design, integration, management, protection, and troubleshooting. Cisco CCIEs work on a privileged basis with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS network administration utilities and developing alternate approaches or identifying program updates. Cisco qualified CCIEs offer excellent cost-effectiveness because their depth of expertise allows them to resolve the most complex problems rapidly. In typical instances, less seasoned engineers can wrestle for many hours or even days with the same problems that a CCIE can dispose of in a few minutes. Few consulting providers make Cisco-qualified CCIEs available to help small and medium sized companies. Progent offers quick telephone access to a Cisco authorized CCIE so your company can receive timely support for complex network problems that are lowering business efficiency but are not within the experience of your ordinary computer support personnel. Progent's CCIE consultants can connect to your environment via sophisticated remote support tools in order to perform fast, safe, and affordable analysis and remediation. Progent's Cisco CCIEs can provide assistance with the entire range of Cisco's market leading selection of networking devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network products.

  • Authorized Microsoft Windows Experts
    Microsoft Windows Experts for Corpus Christi, TexasProgent's Microsoft-certified remote support experts offer computer system problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the assistance of consulting engineers who can assist you with a broad variety of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server design, Skype for Business migration support, Microsoft Lync Server management and Microsoft Communications Server upgrade, Forefront TMG 2010 administration and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent in addition offers a wide array of online desktop services including Microsoft Windows 7 integration, moving to 64-bit desktop applications, integrating Microsoft Office 2010, and automating workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Consultants
    CISSP Certified Network Security Professionals for Corpus Christi, TexasProgent's qualified CISM and CISSP security engineers offer a range of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recover rapidly following a serious penetration. Security consulting services offered by Progent cover thorough network security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Hydra; fast recuperation from virus and worm assaults; setting up firewalls; establishing safe architectures for remote and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote support to help businesses of any size integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Special Consulting Programs Offered by Progent
Progent offers the services of seasoned online consulting professionals for contract IT projects that small businesses frequently need. Progent's rates for ongoing development or consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows clients to complete major projects within budget and on schedule. Progent's special online consulting services include:
  • Call Center Services
    Progent's Call Center programs for small and midsize businesses with networks that incorporate UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Help Desk Call Center outsourcing support services are ideal for smaller businesses who don't have the resources to create an in-house Help Desk but who require fast communication with an efficient Help Desk with professional phone support plus the available expertise to escalate the most challenging problems to advanced consultants.

    Progentís Virtual Help Desk is designed for larger businesses and operates as a transparent addition to your established Helpdesk organization. Progent's Virtual Help Desk can serve as an escalation option for the most difficult network challenges, or be ready in hectic situations when your other support engineers are too busy.

    Progent's Help Desk consulting services can support you in establishing an efficient new Help Desk or revamping your established one, evaluating or customizing Help Desk Call Center software to meet the particular requirements of your business, or providing temporary phone support personnel to supplement your existing Call Center resources during unusually busy situations like software migrations, major updates, or installing new business software.

    Progent's Call Center staff of veteran network professionals provides your clients in Corpus Christi or anywhere in the state of Texas instant access to a reliable network service resource with substantial background offering phone consulting and online repair service for networks based on UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk Call Center the reputation as a key driver of business efficiency, and Progent's target is to fix instead of just record technical problems.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Experts Group offers phone-based advanced consulting expertise and training in key application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers expertise, customization, and training for Microsoft business applications such as CRM, Microsoft Project, Office Word, and MS Office Excel. To read additional information concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac experts can support the imaginative aspect of Macintosh computing by offering phone-based help services and education in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific jobs like capturing or digitizing audio/video or configuring an audio/video post production facility.

    Online Network Monitoring Support
    Progent offers companies in Corpus Christi, or anywhere in the state of Texas, remote computer system monitoring services powered by MS System Center Operations Manager network monitoring and reporting, customized by Progent to fit your environment so that your IT support is proactive rather than reactive. By anticipating looming problems before they evolve into downtime, proactive monitoring can ward off disruptive and costly service failures. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Mac OS X environments, Microsoft Windows environments, or networks that support a mix of OS platforms.

How Your Corpus Christi Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent remote expertise with UNIX/Linux, Sun Solaris, or Apple Mac computer systems, visit Progent's Urgent Online Support, call 1-800-993-9400, or see Contact Progent.

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