Urgent Phone Technical Support for Corpus Christi UNIX or Linux SystemsFor small companies located in Corpus Christi or anywhere in the state of Texas, Progent provides help for computer systems based on UNIX, Linux, Sun Solaris, or Mac OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has provided online support to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the services of CISA and CISSP-accredited security engineers to handle advanced security design and business continuity planning.

Progent's online technical support engineers offer exceptional leverage due to the fact that they are equipped with the practical experience and the advanced technology to solve most network problems quickly. This reduces direct expenses because service calls take up a smaller number of chargeable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your organization benefits additionally in indirect costs by minimizing or avoiding system outages and related costs resulting from business disruption, disgruntled clients, unproductive employees, and de-focused management.

Progent's billing model for online help is designed to get the most out of your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you are charged just for the services that you actually get. In contrast to typical remote support firms, Progent asks for no initialization fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing eliminate scenarios where speedy. minor solutions manage to end up as major invoices. Progent's skill at disposing of problems efficiently results in your company conserving money.

Progent's Online Service Technologies
Over the years, Progent has developed an array of customized technologies and field-proven processes that ensure the maximum level of efficiency for online help and troubleshooting for small and midsize business computer systems. Progent provides protected VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology permits the engineers of Progent's online support team to access your environment without compromising system security.

Progent's powerful customer support reporting application stores thorough documentation for the support that Progent's clients have received. Progent's team engineers have the benefit of the specifics of services delivered to every Progent client by any Progent consultant. This history of trouble tickets and resolutions is organized as a quickly exploitable proprietary knowledge base that allows Progent's online support engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and formal relationships with important technology companies such as Cisco and Microsoft make available additional vast support knowledge bases and permit quick response from vendors' internal support staff with the result that Progent's remote consulting specialists can arrive at optimal resolutions in the least time.

Start Receiving Online UNIX/Linux, Solaris, or Mac OS X Technical Assistance from Progent
To access Progent's remote support in Corpus Christi or anywhere in Texas or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for network help, go to Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's remote technical support engineers possess certified skills in an extensive array of products and technologies. This broad range of capability enables Progent's consultants to handle almost any problem likely to occur in a small or midsize business information system. Certificates earned by Progent consultants in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Professional.

To help businesses with mixed-OS environments, Progent also provides access to consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers.

Remote services Offered by Progent to clients in Corpus Christi and throughout the state of Texas include:

  • UNIX, Linux, Sun Solaris, and Apple Mac OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple Mac OS X online consulting services address a wide spectrum of computer technology such as network infrastructure, messaging systems, system and process security, UNIX and Microsoft Windows integration, VMware technologies for server hardware economization and simplified management, and migration from older applications to current Windows or Linux-powered solutions. Progent's team-oriented approach to resolving technical problems promotes fast escalation, when required, to engineers with task-relevant expertise to handle complex scenarios. This expedites repair of urgent problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX and Linux consultants can provide urgent online assistance for diagnosing problems affecting UNIX, Linux, or Solaris networks based on leading versions of UNIX including:

    Major Linux platforms for which Progent offers expertise include:

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Infrastructure Engineers for Corpus Christi, TexasThe Cisco Certified Internetwork Expert credential is the top accreditation for networking professionals, and indicates a person's networking skills at the master level. Cisco CCIEs know how to resolve the most difficult problems encountered in network infrastructure design, deployment, maintenance, security, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's internal support staff in isolating anomalies with IOS Software network management tools and coming up with workarounds or identifying program patches. Cisco CCIEs provide excellent value since their depth of expertise allows them to resolve the most intractable problems rapidly. In common instances, less qualified service providers can struggle for many hours or even days with the same problems that a Cisco CCIE can fix in minutes. Few consulting firms make Cisco CCIEs accessible to support small and mid-size companies. Progent offers fast phone access to a Cisco-qualified CCIE so you can receive timely help for severe network problems that are hurting business productivity but are outside the scope of your ordinary IT support providers. Progent's CCIE engineers can tie into your environment via state-of-the-art remote troubleshooting technology in order to perform quick, safe, and economical analysis and remediation. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's popular selection of connectivity appliances such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst Series switches, plus Virtual Private Network (VPN) technology.

  • Certified MS Windows Expertise
    Windows Experts for Corpus Christi, TexasProgent's Microsoft-qualified online service engineers can deliver computer repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your business the expertise of consulting professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2013 design, Microsoft Skype for Business migration support, Lync Server integration and Office Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide range of remote desktop support including Windows 7 migration, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Qualified Network Security Consultants
    CISSP Qualified Network Security Engineers for Corpus Christi, TexasProgent's qualified CISM and CISSP network security consultants offer a variety of system protection services that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recuperate quickly after a serious breach. Security support services available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; fast recovery from malicious assaults; installing firewalls; designing secure architectures for off-site and mobile access; guarding your messaging system from viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting to help companies of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize physical IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Additional Support Services Offered by Progent
Progent offers the skills of seasoned online consulting experts for special IT projects that small companies often request. Progent's charges for ongoing development or consulting tasks are set according to the qualifications of the consultants involved. Progent's background in these important fields of information technology allows customers to complete major projects economically and on schedule. Progent's special remote consulting services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Help Desk Call Center outsourcing services are well suited for small companies who don't have the budget to support an in-house Help Desk Call Center but who require quick response from an effective Help Desk Call Center with proficient phone support plus the in-depth expertise to escalate the most challenging tasks to high-level engineers.

    Progentís Virtual Help Desk Call Center is designed for larger companies and serves as a seamless supplement to your current Help Desk staff. Progent's Virtual Help Desk Call Center can act as an escalation alternative to handle complex technical problems, or be available in those situations when your other service providers are overwhelmed.

    Progent's Help Desk Call Center consulting services can guide you in establishing an efficient new Help Desk Call Center or enhancing your existing one, identifying or enhancing Help Desk software products to meet the particular requirements of your corporation, or providing temporary phone support personnel to reinforce your in-house Call Center team to handle high-demand events such as software migrations, mass updates, or rolling out new business software.

    Progent's Call Center team of seasoned network professionals offers your clients in Corpus Christi or anywhere in the state of Texas rapid access to a reliable technical support group with substantial background offering phone support and remote troubleshooting for computer environments powered by UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft components. Progent's focus is to earn the Call Center the reputation as a solid enabler of company success, and Progent's target is to solve instead of simply annotate technical issues.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Team provides remote professional consulting expertise and training in key application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and education for familiar Microsoft business applications such as Microsoft CRM, MS Project, Word, and Microsoft Excel. To find out more information about Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac professionals can support the creative components of Mac computing by delivering phone-based consulting support and training in graphics, audio, and video. Progent's consultants can provide help in a large selection of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with special procedures such as scanning or digitizing audio/video or establishing an audio/video production facility.

    Remote Network Monitoring Services
    Progent can provide businesses in Corpus Christi, or anywhere in the state of Texas, remote network and server monitoring support based on MS System Center Operations Manager, adapted by Progent to fit your business so that your network support is proactive and automated. By detecting looming trouble spots before they cause crashes, proactive monitoring can minimize inconvenient and expensive service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple Mac systems, Microsoft Windows environments, or networks that support multiple platforms.

How Your Corpus Christi Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote support with UNIX/Linux, Solaris, or Mac OS X environments, visit Progent's Urgent Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

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