For small office computer networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco qualified professionals can provide online assistance and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and repair IT problems while avoiding the cost and time delays normally associated with in-person service calls.

If your Delaware business is located beyond the larger metropolitan areas such as Wilmington, Dover, or Newark, your nearby network systems support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide cost effective network solutions.

MySQL Application Programming and DBA Services
Progent's MySQL software programmers and DBAs can provide affordable online DBA or software development services and can help organizations of any size to integrate and manage MySQL within a robust network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill helping companies migrate applications from Oracle to MySQL.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to prove adherence with industry standards and government mandates.

Advanced Project Management Experts
For advanced project management support, Progent can provide access to senior IT professionals with years of experience as IT project managers for program development, business technology deployment, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management expertise to help enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on time and on budget.

Progent's Integration and Development Services for Microsoft SQL Server 2016
SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, mobile computing integration, plus built-in BI. New features include PolyBase for processing relational and non-relational files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite support to help organizations of any size to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and SCOM.

Android Smartphone Integration
Progent's Android phone integration consultants have extensive experience providing online and on-premises support for businesses of any size who need to integrate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent has the breadth of know-how to resolve technical problems that involve numerous vendors and that represent a mix of legacy and current technology. Progent provides affordable online expertise to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones and tablets to maximize their business value.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.

Part-time CIO Services
Progent can supply organizations with an IT management professional who can function as a temporary or part-time Chief Information Officer. This veteran technology officer can provide long-term direction to help you to deploy sensible IT products to enhance business operations so they match better with your business objectives. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time senior IT executive. Key tasks Progent's temporary Chief Information Officer can perform include growth strategies, establishing technology budgets, building and tracking models for ROI, optimizing business processes, negotiating with suppliers, establishing security and compliance standards, cash flow management, automating data center management, software revision management, network asset documentation control, and disaster recovery/business continuity planning.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support personnel, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Complete Documentation of Services Provided
Progent produces complete and detailed reports of all service activity to make sure clients donít ever feel like a hostage to their IT service provider. Progent sends e-mail documentation of support activity immediately after finishing each support task, and also provides a printed copy along with monthly billings. Comprehensive IT service documentation makes it less risky for customers to transfer to a new support organization or take on more service duties in house. Complete service documentation also give IT managers the information required to assess the quality of support services and produce better informed network budgets.

Upgrade Consulting for Skype for Business
Progent's Skype for Business integrators can provide remote and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco UC. Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.

Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to assist your organization to maintain your existing Microsoft Office Word solution or help you to upgrade to a newer version of Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, integrating Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone synchronization, and remote Microsoft Office Word training classes customized for your special requirements.

Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or go to Online Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.