For business networks located within the state of Delaware, Progent's Microsoft certified engineers can provide phone assistance and troubleshooting to resolve your computer network troubles quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to diagnose and fix IT problems without the cost and time delays associated with on-site technical service visits.

If your Delaware small business is situated outside of the larger metro areas such as Wilmington, Dover, or Newark, your local computer support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a broad range of customers. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to help you to design, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite support to help businesses of any size to plan, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

MySQL Application Programming and Database Administration Support
Progent's MySQL database management specialists offer a variety of affordable online services to help organizations to enhance the strategic benefit of MySQL technology. Expertise available from Progent for MySQL cover DBA services, software development, and MySQL migration help.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery professionals can help you create a disaster recovery strategy to prepare for a total site outage. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills so that if a catastrophic failure takes place, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also assist you to build an affordable, high-availability network architecture that addresses availability issues involving a broad array of network technologies and processes. Progent's business continuity specialists can help your company to deal with the broader issues related to keeping your company going following a catastrophe by addressing not only information technology issues but additional problems such as alerting key staff members, locating alternate work space, acquiring replacement transportation, finding substitute workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Read about the entire ProSight series of affordable network management outsourcing services for small and mid-size organizations.

ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services automated backup provides small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data. Find out about the entire ProSight family of value-priced outsourced network management services for small businesses.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers an assortment of network maintenance packages built on Microsoft System Center Operations Manager services. Progent's remote, 24x7 network monitoring makes your computer network support proactive instead of reactive. By identifying potential problems before they cause network disruptions, Progent's server monitoring can keep your information network safe from untimely and costly service outages.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a converged voicemail system that promotes collaboration by providing a variety of options for accessing calls and messages within an environment that is simple to deploy and administer. Unity Connection allows you to access and manage voicemail from your Exchange inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses (SMBs) and corporate satellite offices with up to 500 workers. Progent's Cisco-certified CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE deployment delivers significant business advantage.

MS SQL Server Application Development
Progent's certified SQL Server application programmers can assist with the entire lifecycle of creating and maintaining SQL Server database applications. Progent follows industry best practices within Microsoft's .NET architecture to create scalable, easy-to-manage line-of-business applications and to complete software projects on time and within your budget. Software development support offered by Progent for Microsoft SQL Server applications includes functional specs, database modeling, ETL development, data integrity, T-SQL coding, software installation, capacity planning, performance optimization, backup/recovery strategies, partitioning, replication, security and compliance, and fault tolerance.

Linux Support and Windows/Linux Integration
If your business network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your operating systems to coexist for simpler administration, transparent dataflow, high availability, high throughput, and integrated security. If you are developing Linux based-software on a network that incorporates Microsoft-powered servers, workstations, and application software, Progent can provide full-service support outsourcing that frees you to focus on your area of expertise.

Contact a Progent Network Consultant
To see how to access a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Network Help.














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