Wireless Solutions for

Dallas, TX Metro Area Contact Information:

Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent access to email, scheduling, web-based applications, and other vital business information. Progent can provide Dallas, Texas businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for organizations of all sizes, successful integration and support of BlackBerry technology has grown more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often turn to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry products productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry wireless handsets, offering a single solution for handling key tasks such as smartphone installation, upgrades, and deactivation and also offering a solid foundation for security and high availability. BlackBerry BES Server supports seamless integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server includes a variety of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting levels of security to match the special needs of your company's environment. Progent's BlackBerry certified engineers can assist you to choose powerful security features and activate them wirelessly. Samples of these wirelessly configurable security settings include:

• Lock down a smartphone
• Erase data from a misplaced or stolen smartphone
• Lock out Bluetooth
• Enable internal defenses against malware

BlackBerry BES Server also provides flexibility in selecting how to prevent BlackBerry users from loading or running unsafe or unauthorized programs. Progent can help you to choose protective techniques like:

• List precisely what applications are permitted on the device
• Block external applications from allocating non-volatile storage on the BlackBerry device
• Determine which functions external software can use on the BlackBerry smartphone
• Limit the kinds of access external programs running on the smartphone can initialize
• Block all external programs from being installed or executed on the device

Professional BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver prompt assistance to companies in the Dallas region or anywhere in the state of Texas. Progent's seasoned remote technical support experts have helped businesses solve computer issues and reduce support expenses in each state in the United States and built a substantial following of loyal customers. (See Progent's customer testimonials.)

Progent offers remote help for a wide selection of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of problems concerning synchronization, device detection, email consistency, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses low and, by handling issues promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system design, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Professional
To contact Progent about professional assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.