Introduction to Progent's Support Expertise for RIM BlackBerry Solutions
BlackBerry Consulting and Integration ServicesWireless access to email, contacts, calendars, and the web is a critical feature of IT networks for companies of all types. BlackBerry handhelds are some of the most popular solutions for maintaining anywhere, anytime connectivity. But the network architecture needed to support BlackBerry handhelds has become steadily more sophisticated as the pressure high availability and rock-solid security has heightened. Progent's BlackBerry certified consultants focus in providing small companies world-class IT expertise and technical services that are economical and effective.

Being a Microsoft Gold certified Partner with more than a decade of background working with Microsoft Exchange Server, Progent's consultants can give you access to broad assistance in integrating RIM BlackBerry and Microsoft technology by offering support services like Exchange 2010 consulting and by delivering related support services such as Lync Server integration and MS Office Communications Server support to manage Instant Messaging and Presence. Progent's MS SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can configure and repair your SQL database server to work optimally with BlackBerry BES Server, and Progent's MS Data Protection Manager experts can help you to design backup and recovery procedures to safeguard your data and minimize productivity loss in the event of a crash of your messaging system.

Progent also maintains a large team of Cisco certified CCIE network engineers who are available remotely to offer advanced support for designing and troubleshooting your IT network so it accommodates your BlackBerry system with enterprise levels of fault tolerance, expandability, security, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network experts who earn this prestigious status only by completing intense testing by Cisco. CCIEs can resolve even the most complex problems surrounding network architecture, deployment, repair, and support.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure maximum security. BES Server also streamlines a broad selection of critical management jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage client configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the health of your BlackBerry system

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software editions, server hardware and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.

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