Wireless Solutions for

Dallas, TX Metro Area Contact Information:

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to messaging, calendars, web applications, and other critical business data. Progent offers Dallas, Texas businesses support from BlackBerry-qualified professionals who can help businesses to manage existing BlackBerry environments or migrate efficiently to a current mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry devices, providing a centralized platform for handling critical jobs like smartphone installation, upgrades, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and supports wireless synchronization.

BES Server includes a variety of data protection capabilities starting with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting degrees of security to match the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them remotely. Samples of these wirelessly selectable security features include:

• Lock down a device
• Wipe data from a missing or stolen smartphone
• Disable Bluetooth functionality
• Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in determining ways to keep mobile users from loading or running unsafe or unauthorized software. Progent can help you to choose blocking techniques like:

• Specify exactly what applications are permitted on the device
• Block third-party applications from allocating non-volatile storage on the device
• Select which functions third-party applications can use on the device
• Limit the kinds of connections external programs running on the BlackBerry smartphone can establish
• Block all third-party programs from being installed or run on the BlackBerry device

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to deliver expert assistance to companies in the Dallas region or anywhere in the state of Texas. Progent's seasoned remote consulting team has helped businesses resolve computer problems and reduce IT service expenses in every state in the country and built a large base of satisfied customers. (See Progent's client testimonials.)

Progent can provide remote help for a wide selection of issues associated with BlackBerry products including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, system design, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and equipment meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Expert
In order to contact Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.