Wireless Consulting for

Enterprise-class Remote Consulting and Support Services for BlackBerry Technology
Safe and dependable access from handheld devices to messaging platforms like Microsoft Exchange, Lotus Domino, or Novell GroupWise has become a necessity for businesses of any type who wish to maximize productivity. RIM's BlackBerry smartphones and the BlackBerry Enterprise Server (BES) are among the most popular solutions for enabling and administering wireless communications. But, maintaining efficient BlackBerry systems has become complex due to the advanced tools available to fulfill the demand for enterprise-class protection and non-stop operation. Progent's BlackBerry certified consultants are experienced at delivering remote support services for BlackBerry systems, lowering service expenses and taking care of issues more quickly than is feasible with ordinary on-premises service providers.

Progent has a large team of online engineers certified to support networks that include technology from all major suppliers. (Refer to technical certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can help your company to resolve challenging problems with your network environment. Progent's Apple certified specialists can assist you to interface Macs with your wireless connectivity environment and can provide expertise with iPhone integration. Progent's Linux specialists can provide assistance in supporting application servers based on all leading implementations of Linux such as RedHat Linux, SUSE, Debian GNU/Linux, CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo Linux. This breadth of practice areas allows Progent to act as a one-stop source for IT consulting needed in mixed-vendor environments and avoids the finger-pointing that small businesses often confront when looking for computer help.

Progent's information technology security engineers have been awarded prestigious security credentials such as CISA and CISSP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include two economical security inventory scanning service bundles that allow small businesses to receive an objective security assessment from a Progent security engineer to determine potential risks in the security posture you present inside and outside your security perimeter.

BlackBerry BES Server Consulting Support
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications like schedules, address books, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry handsets have effortless access to Exchange email as well as to IM-aware software via Microsoft Office Communications Server and Lync Server 2010 support.

Progent's BlackBerry-qualified consultants can show you how to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of supporting mobile workers.

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Affordable
For businesses in Dallas, Texas who need quick and affordable help from a certified RIM BlackBerry consultant, Progent provides efficient remote help from a veteran support staff who have delivered network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel expense and lets engineers solve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide professional support in fields including resolving synchronization issues, configuring BlackBerry BES Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist your business to resolve a broad array of issues associated with synchronization, handset recognition, messaging consistency, web access, mobile connections, IM, workstation application installation, and Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small company IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs at a minimum and, by resolving problems quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
In order to ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.