Remote Security Support and Vulnerability Audting for Dallas Small Office IT Networks
To get urgent assistance with data security problems, small companies in Dallas, TX, can find world-class troubleshooting remotely by contacting Progent's security engineers. Progent's online support consultants are available round the clock to offer efficient and economical assistance with security issues that threaten the productivity of your network. Progent's accredited engineers are qualified to support environments powered by Microsoft Windows, Linux, Mac, Solaris, and major derivatives of UNIX. Progent's broad range of services encompasses firewall expertise, email systems, secure system design, and data restoration. Progent's technical support staff has earned the world's top security accreditations including GIAC and ISSAP.
Progent provides remote security assistance on a by-the-minute basis without minimum minutes and without extra fees for setup or off-hour service. By charging by the minute and by providing top level support, Progent's billing structure keeps costs low and eliminates situations where quick fixes entail major expenses.
Our System Has Been Hacked: What Do We Do?
If you are now faced with a network security crisis, visit Progent's Emergency Online Technical Help to learn how to get immediate assistance.
For companies that have planned in advance for being hacked, the formal post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a major security attack.
Overview of Small Business Security Services
Managing network protection plus staying ready for recovering critical information and systems following an attack demands a continual process that entails an array of tools and procedures. Progent's certified security consultants can help your business at all levels in your attempt to secure your IT network, from security audits to creating a complete security plan. Some areas supported by Progent's security consultants include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Spam and Viruses.
Designing and Implementing Secure Networks
Any organization should develop a thoroughly thought out security plan that includes both proactive and responsive activity. The pre-attack plan is a set of precautions that helps to reduce security holes. The reactive plan defines procedures to help IT personnel to evaluate the damage caused by an attack, repair the damage, document the event, and revive business activity as quickly as possible. Progent can advise you how to build security into your business processes. Progent can set up auditing software, define and build a secure computer architecture, and propose procedures and policies that will optimize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy secure remote connectivity to e-mail and information, and install an effective virtual private network (VPN).
If your company is interested in an affordable way for outsourcing your network security administration, Progent's 24x7 Monitoring Services feature continual online network tracking and quick resolution of emergencies.
System Restoration and Failure Analysis
Progent provides skill in restoring networks and devices that have been hacked, are suspect, or have ceased to function following a security attack. Progent can help evaluate the losses resulting from the assault, return your company to ordinary business operations, and recover information compromised as a result of the breach. Progent's security specialists can also perform a comprehensive forensic analysis by going over activity logs and utilizing other advanced assessment techniques. Progent's background with security consulting reduces your off-air time and allows Progent to propose effective strategies to prevent or mitigate future assaults.
Backup and Restore Systems Powered by Microsoft DPM
System Center Data Protection Manager is a powerful backup and restore technology utilizing fast disk systems to maximize network uptime, performance, and ease of administration. Progent's expert System Center Data Protection Manager support professionals can help you to create an effective disaster recovery plan, implement a cost-effective non-stop IT architecture, configure a Microsoft Data Protection Manager-based backup and recovery system, comprehensively validate your system, educate your IT staff or local service providers how to maintain Microsoft DPM, or provide extensive IT support outsourcing such as off-site hosting of virtual or physical DPM machines in Progent's data center facility. For details, see System Center Data Protection Manager Consulting and Support Services.
Managed Spam Blocking
Progent has partnered with Postini to provide small and midsize companies E-Mail Guard, a managed service that blocks spam and e-mail attacks before they can breach your corporate firewall. Get the details about E-Mail Guard Managed Spam and Virus Blocking.
Specialized Security Services Offered by Progent
Progent's veteran consultants offer unique expertise in vital facets of computer security including:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides experience with security evaluation tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to uncover possible security problems. Progent has extensive experience with these and similar utilities and can assist you to analyze audit results and react appropriately. Progent's security consultants also offer web application validation and can perform expert evaluation of enterprise-wide security to assess your company's compliance with key global security standards including FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless security covering fixed wireless equipment plus mobile devices. Read additional details concerning Progent's Security Vulnerability Audits and Compliance Assessment.
Consulting for Microsoft ISA Server 2006 Microsoft ISA Server provides policy-based security, enhanced throughput, and easy management of complex networks by providing both a firewall and a Web cache server integrated with Microsoft's MS Windows 2003 Server platform. The firewall provides comprehensive security filtering, control of access policy, and traffic routing. The Web cache improves system performance by remembering repeatedly requested Web data.
Progent's Microsoft ISA Server support service provides small businesses access to security engineers who can design and deploy a solution that meets your security needs while avoiding limiting system efficiency.
Cisco PIX and ASA Firewall Expertise
Progent can offer the services of a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to show you how to choose, deploy, and support Cisco PIX and ASA Firewalls. Read more details concerning Cisco PIX and ASA Firewall Consulting.
Cisco Protection, Virtual Private Network and Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting support for Cisco's complete range of protection and VPN technologies such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points, and Catalyst family switches. Get more details concerning Cisco Protection, Virtual Private Network and Wireless Expertise.
Additional Firewall and VPN Consulting Services
As well as being expert in a broad range of protection solutions available from Microsoft and Cisco Systems, Progent can provide small and mid-size companies top-level support for security products from other major firewall and Virtual Private Network suppliers such as:
Unannounced Penetration Checking Consulting
Unannounced penetration testing is a valuable method for helping companies to determine how vulnerable their IT environments are to real-world attacks by revealing how well network security procedures and technologies hold up against planned but unannounced penetration efforts launched by veteran security engineers using advanced intrusion techniques. Find out more information about Progent's Penetration Testing Services.
CISM Security Support Expertise
CISM defines the core competencies and worldwide standards of service that computer security professionals are required to master. It provides business management the confidence that those who have been awarded their certification have the background and knowledge to offer effective security management and consulting services. Progent can offer a CISM expert to assist your enterprise in vital security disciplines such as data security governance, risk assessment, information security program control, and crisis response support.
CISSP Security Consulting Expertise
Progent's CISSP consultants are security engineers who have been awarded CISSP certification through demonstrated experience, rigorous study, and formal examination. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include security management procedures, security design and test systems, connection permission systems, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.
ISSAP Engineering Services for Protected Network Architecture
Progent's ISSAP certified security experts are consultants who have been awarded ISSAP certification following rigorous testing and significant hands-on work with network security design. ISSAP security experts have acquired in-depth understanding of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-qualified security experts can help your company with all phases of secure network architecture.
Certified Information Systems Auditor (CISA) Support Services
The CISA accreditation is a globally recognized qualification that signifies expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-certified security audit engineer trained to assist businesses in the fields of information systems audit services, information technology governance, systems and infrastructure lifecycle, IT service delivery, safeguarding data resources, and business continuity planning.
GIAC Support Services
GIAC was founded in 1999 to validate the knowledge of information technology security engineers. GIAC's goal is to verify that an accredited professional has the knowledge appropriate to deliver services in key categories of system, information, and program security. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. NSA. Progent can provide the assistance of certified professionals for all of the security capabilities covered within GIAC certification topics such as assessing IT infrastructure, security incident response, traffic analysis, and web services security.
Contact Progent for Network Security Consulting Services
If your company is located in Dallas or elsewhere in the state of Texas and you want security consulting expertise, telephone Progent at 800-993-9400 or email security-help@progent.com.
Progent provides nationwide urgent technical support and consulting services for companies who run Apple Mac environments or whose IT systems include a combination of Apple Mac OS X and Microsoft Windows technology. Remote network consulting provides maximum leverage for your information technology dollar by protecting user productivity and shortening the hours billed for network repair services. Advanced online support tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your location. In most of situations your network issues can be remediated by telephone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to help with the most challenging network issues.
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to gain the full benefits of bringing smart traffic control into their IT infrastructures. Cisco's switching technology allows you to enable features that make your network infrastructure sufficiently available to handle time-critical requirements, expandable to facilitate future growth, secure enough to guard confidential data, and capable of differentiating and controlling traffic flows to streamline network operations. Progent's CCIE certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's certified security consultants can help you develop a comprehensive security policy and configure Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Virtual Helpdesk services are a seamless extension of your in-house IT support organization. This can include high-end call center features such as a dedicated phone number with customer-specific greeting. Progent can also send calls directly to staff technicians who are specially provisioned and trained to handle your needs. Also, Progent's Help Desk staff can use trouble tickets with any customer trouble ticket software for transparent integration with your in-house technical services group. Benefits of Progent's Virtual Network Support Helpdesk services include high-end Microsoft Help Desk expertise the moment you call, seamless expansion of your in-house support staff, comprehensive support for critical client issues, and by-the-minute billing.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your business from dependence on an individual independent service provider while giving you affordable and dependable access to enterprise-class network support. By delivering network support service when you need it, providing specialized knowledge for key applications, delivering unique services such as automated network monitoring, and charging only for services you use, Progent gives you an economical way for optimizing the business value of your small business network. Progent is the smart way for small businesses to build and support a robust and secure IT network and to have quick access to the skilled help typically restricted to enterprises who can afford a sizeable in-house IT organization.
Progent's E-Mail Guard is built on Postini's managed services, which use patented pass-through filtering rather than the store-and-forward approach for protect you from spamming, email viruses, Directory Harvesting Attacks, and Denial of Service Attacks. Under Postini's approach, email bound for your email server is processed on the fly through Postini's secure data center. Postini’s Connection Manager uses intelligent rules analysis to identify behavior profiles associated with DHA attacks and immediately filters Directory Harvest Attack messages. Postini's Content Filter then isolates spam and viruses from acceptable messages by means of a memory-resident process that requires mere milliseconds.
In addition to providing Great Plains specialists, Progent can give you access to consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Navision, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's consultants also can show you how to integrate and maintain a protected, reliable network infrastructure to run your ERP, MRP and accounting solutions.
If your company runs a Solaris network or a multi-OS computer system, Progent's CISM and CISSP-qualified consultants can assist your entire enterprise in a wide array of security topics including security administration procedures, security architecture and models, access control products and methodology, software development security, business processes security, physical security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that network security managers are required to master. These certification offer IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver effective security management and engineering services.
The CISA credential is an important qualification that indicates expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive test administered by the ISACA professional association. Progent can provide the services of a CISA-certified security audit professional trained to assist businesses in the areas of IS audit services, IT administration, network assets and infrastructure lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.
If you want to update your corporate web site, build internal websites for applications such as HR or worker training, establish a powerful web presence for a new business, or generate line-of-business, data-driven custom web solutions, Progent can supply talented and experienced web designers. Progent's experts can also show you how to build and maintain a secure, robust server and communications network, including off-site and wireless access, to run your web solutions.
Progent’s Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft ISA Servers. Microsoft's Internet Security and Acceleration Server contains a full featured application-layer aware firewall that can protect your business system from attack by external and internal sources. ISA Server performs deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables it to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISA and CISM certified security professionals can help you strengthen your IT protection through experienced planning and integration of ISA Servers. Microsoft ISA Server is offered in several editions that include the Microsoft ISA 2006 or 2004 Enterprise Edition Server and the ISA 2006 Standard Edition Server. Progent’s ISA Server consulting team can also help you configure Microsoft Proxy Server and upgrade from ISA 2000 Server to the latest editions of Microsoft ISA Server.
Progent’s colocation center IT services are intended for companies with equipment located at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-site help at the collocation facility plus remote help from Microsoft and Cisco qualified experts. Progent offers a full array of Internet Data Centers and IDC and colocation consulting services including network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering systems.
