Expert Remote Support for Davis, California Computer Networks from Certified Consultants
Small businesses have traditionally been ignored by major IT service firms. Some small companies allow themselves to grow excessively dependent on individual consultants or small consulting organizations who don't have the bandwidth or broad skill sets to respond quickly or efficiently to network emergencies. Still other small companies resort to giant support firms that employ personnel able to offer standardized solutions to common issues but who are missing the experience and technical scope to handle the diversity of environments and lack of standards that characterizes small business IT systems.

Progent's time-tested methodology for delivering affordable and effective network service to small companies has made Progent one of the top Microsoft Gold network service firms in the United States. Progent has delivered remote support to small businesses in every state in the United States and offers in-person technical support in almost all zip codes.

For mid-size and large companies, Progent can provide co-sourcing support to reinforce the skills of your in-house network support personnel. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives such as software development, disaster recovery preparedness, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of certified experts to help your business to plan and implement your cloud computing strategy.

Key Products and Technologies Serviced by Progent for Businesses in Davis, California
Progent provides the support of certified experts for all aspects of information technology deployed in small organizations. Products and technologies supported by Progent's consultants include:

Service Delivery Options Available for Davis, California Companies
Progent offers a selection of options for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting, and network administration. Progent's model for providing IT support services is built on the Help Desk operational structure common to big IT organizations. Progent's Helpdesk Support Model ensures rapid support, thorough service documentation, dependable follow-through, and tight cost monitoring across a range of IT service delivery modes that include online troubleshooting, on-premises support, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers urgent and scheduled online service for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's certified support experts can help customers to troubleshoot and fix hardware and software issues without the expense or time loss of in-person service calls. The experience of Progent's network engineers allows them to handle the majority of IT problems quickly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a convenient, web-based signup process for first-time clients to address urgent situations and Progent charges by the minute with zero startup charges or time minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-qualified CCIEs, Microsoft-qualified MCSEs, and CISSP-certified security engineers. Learn additional information about Progent's online computer troubleshooting services.

  • On-site Service
    Progent provides onsite computer assistance for signed-up clients in larger cities in the United States. Progent's on-site support personnel can operate in conjunction with Progent's remote support engineers to give small companies the ideal combination: hands-on service professionals when you need them plus the on-line help of Progent's worldwide team of network engineers, security professionals, and business software developers. The response time for on-site service visits is usually less than 24 hours. There is no sign-up or retainer charge for registering as a Progent client for onsite service. Learn more concerning how to register for Progent's in-person computer service.

  • Help Desk
    Progent's Help Desk Services are intended for small and midsize companies who need fast and reliable access to an online Help Desk with effective phone assistance, online troubleshooting capability, and enough technical depth for all needed escalation. Because smaller businesses usually are constrained by tight IT funds and can provide little executive bandwidth for dealing with IT support, Progent's Helpdesk Services could be the most cost-effective way to make sure that business information networks stay up and running. Read more details about Progent's Help Desk Call Center services.

  • IT Consulting Services
    Progent offers small companies budget-friendly availability of world-class consultants who can provide assistance with vital products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network architecture, network protection consulting, high availability it system engineering, virtual server solutions, plus configuration, programming and training for small business applications including financials, ERP and MRP, business analytics, sales automation, and productivity packages. Progent can provide assistance with short-term projects such as site moves and major system migrations, extended initiatives such as business information software programming and customization, database application development and DBA support, and web development, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or emergency services such as data restoration and malware cleanup.

  • Application Hosting
    Progent can host critical applications like Exchange and MS SQL to provide small companies with higher degrees of availability, security, and performance than is feasible using the class of in-house data center that is practical for most small and midsize businesses. Since Progent uses the same facilities that support the gear of many of the planet's biggest IT organizations, Progent can eliminate the cost of building and managing the systems needed for world-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and service packs remain current, protection and efficiency is continually tracked, and systems are consistently archived and available for full and prompt restoration. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting for the entirety of a small or midsize company's servers in a setting that not only delivers the highest degree of dependability and extensibility but that is in addition easy for customers to migrate to a different support firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting service is structured around tested virtualization techniques that permit companies with mixed networks to benefit dramatically on the expense of hardware, system support, and network management while achieving enterprise-class availability and an unprecedented degree of vendor independence. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed service, can handle the multi- platform and loosely standardized networks common with small companies, and keeps ownership of the software licenses in the client's hands so that migrating to a different virtual system is fast, reliable, and affordable. This avoids becoming a captive to a specific hosting service while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote consulting support to help companies of all sizes connect their information networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that utilize local IT assets as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.

Why Progent Is the Smart Alternative for Davis, California Businesses
Progent's staff size, scope of information technology expertise, and experience with enterprise IT consulting enable small and midsize businesses to sidestep the problems related to over reliance on small support organizations or freelance engineers.

Teaming with Progent's Experts allows your small business to:

  • Prevent Excessive Reliance on Freelance Support Consultants
    For network services, smaller businesses sometimes depend heavily on freelance consultants. Although individual support providers carry lower expenses than larger support firms and can typically charge nominally lower rates, individuals are sometimes stretched to far to react rapidly to critical network problems. If an independent engineer is occupied with different client, sick, on vacation, or in class, the lack of replacement staff may force your business to go without help during a crisis. The more your small business expands, system downtime or problems with line-of-business applications get more expensive. The money you believed you were conserving on a freelancer can evaporate fast due to lower output. Also, when freelance consultants confront new technologies, the unavailability of a big consulting team to rely on for assistance forces them to train in place while your organization winds up footing the costs for their ongoing training.

  • Gain Access to Expertise in Sophisticated Network Solutions
    Many small support firms or freelance consultants focused on small company IT support are capable of delivering routine fixes but don't have the background to deal cost-effectively with complex network environments with mixed operating systems, many sites, VoIP implementations, remote workforces, interconnected financial and operational applications, eCommerce, and specialized business applications. Progent's background with worldwide enterprises and Progent's extensive team of experts can be valuable to your business because big-company networks are by nature complicated, support problems require thorough knowledge in numerous technical areas, and achieving an acceptable degree of stability, availability, and protection calls for enterprise-proven best practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically start with a network cobbled together on a tight budget. Without a solid architecture, a series of band-aid fixes often get thrown onto of a marginal structure. As a business evolves, reliability and expandability issues can obstruct the productivity of the business. These networks need proper assessment, intelligent strategic planning, and in-depth experience to migrate to an IT infrastructure that can act as the reliable basis to handle critical business requirements and support downstream expansion.

  • Work with Solution Finders, Not Resellers
    Small businesses require direction and insight to navigate through an increasingly complicated array of IT options available for accelerating growth and enhancing efficiency. Businesses do not need an IT engineer or service organization that tries to sell them a product. Progent avoids conflicts of interest by not selling hardware and software. Progent provides services only. This allows Progent to match consulting support services with the real interests of customers. Mixing network consulting and product selling can lead to a conflict where the proposed solution is based on a predetermined vendor instead of being driven by the true requirements of a customer.

How to Contact Progent
In case your Davis, California business needs to contact Progent about IT outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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