Introduction to Progent's Consulting Expertise for BlackBerry Technology
RIM BlackBerry Consulting and Integration ServicesMobile access to messages, address books, schedules, and the web is a critical capability of IT networks for businesses of all types. RIM BlackBerry handhelds are among the most powerful solutions for achieving location-independent connectivity. But the infrastructure required to support BlackBerry handhelds has grown steadily more complex as the insistence on high availability and and air-tight security has heightened. Progent's BlackBerry certified consultants focus in delivering small businesses world-class IT support and troubleshooting services that are economical and effective.

Being a Microsoft Gold certified Partner with more than a decade of background working with Microsoft Exchange, Progent's consultants can give you access to in-depth assistance in integrating RIM BlackBerry and Microsoft technology by delivering services such as Microsoft Exchange 2010 Server consulting as well as by offering related support services like Microsoft Lync Server integration and Microsoft Office Communications Server support to help control IM and rich presence. Progent's MS SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can configure and repair your SQL database system to operate optimally with BlackBerry BES Server, and Progent's MS Data Protection Manager specialists can help your company to design archiving and recovery processes to guard your data and reduce productivity disruption in case of a crash of your messaging solution.

Progent also retains one of the country's largest teams of Cisco certified CCIE network engineers who are available online to offer advanced assistance for architecting and repairing your company's network so it accommodates your BlackBerry system with a high degree of resilience, scalability, security, and maintainability. Cisco Certified Internetwork Experts are recognized network consultants who are awarded this top-level classification only by completing intense examination by Cisco. CCIEs are able to resolve the most complex problems associated with network design, setup, repair, and support.

Integration Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry smartphones, offering a single solution for handling critical tasks such as smartphone deployment, updates, and deactivation and providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry Enterprise Server includes a variety of security capabilities starting with automatic data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting degrees of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help you to choose powerful security functions and activate them wirelessly. Examples of these wirelessly configurable security settings include:

  • Disable a BlackBerry device
  • Wipe data from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Activate built-in protection against malware

BES Server also provides versatility in determining how to keep BlackBerry users from loading or running unsecure or prohibited software. Progent can assist you to choose protective processes such as:

  • Specify precisely what programs are permitted on the device
  • Prevent third-party software from allocating non-volatile storage on the BlackBerry smartphone
  • Select what resources external software can access on the smartphone
  • Limit the kinds of access external applications running on the device can initialize
  • Prevent all external software from being loaded or run on the BlackBerry smartphone

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition assist you to troubleshoot a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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