Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular solutions for achieving location-independent access to messaging, calendars, web applications, and other critical business information. Progent offers Denver, Colorado companies support from BlackBerry-qualified consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange, users carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can help you plan, configure, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help you to resolve a wide array of problems associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote support for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by handling problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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