World-class Online Consulting Expertise for BlackBerry Environments
RIM BlackBerry Remote Integration SupportSecure and reliable connectivity from mobile phones to messaging systems like Exchange Server, Domino, or Novell GroupWise is now a necessity for businesses of any size who wish to maximize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server (BES) are some of the premiere solutions for enabling and administering wireless connectivity. But, supporting efficient BlackBerry environments is increasingly challenging because of the sophisticated tools available to meet the requirement for enterprise-class protection and non-stop operation. Progent's BlackBerry qualified engineers are experienced at providing online support services for BlackBerry environments, lowering support expenses and resolving problems more quickly than is feasible with conventional on-premises service providers.

Progent has a large team of online consultants qualified to support IT system that incorporate technology from all popular vendors. (See technical certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can help your company to resolve complex issues with your infrastructure. Progent's Apple qualified support staff can help you to integrate Macs with your wireless connectivity environment and can provide expertise with iPhone integration. Progent's Linux consultants can offer assistance in supporting servers based on various distributions of Linux such as RedHat, SUSE Linux, Debian GNU/Linux, CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo. This range of practice areas permits Progent to offer a one-stop solution for all IT assistance required in mixed-vendor environments and eliminates the finger-pointing that small organization commonly encounter when looking for technical help.

Progent's network security consultants have been awarded prestigious security certifications such as Certified Information Security Manager and CISSP. Progent's enterprise-class security experts can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include two economical security vulnerability testing service packages that allow small businesses to get an independent network security evaluation from a Progent security consultant to uncover potential weaknesses in the security posture you expose on both sides of your security perimeter.

BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets can have push-based access to Exchange messages and to instant messaging-capable software via Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can help you plan, implement, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Progent's Online BlackBerry-Qualified Support is Fast and Economical
For companies in Denver, Colorado who require quick and affordable access to a certified RIM BlackBerry support professional, Progent offers efficient remote assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and enables specialists to solve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer professional support in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can in addition help you to resolve a wide array of problems concerning synchronization, handset recognition, messaging consistency, web access, mobile connectivity, IM, workstation application configuration, and Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist your company to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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