World-class Online Consulting and Support Expertise for BlackBerry Environments
RIM BlackBerry Remote Integration AssistanceSafe and uninterrupted connectivity from smartphones to messaging systems like Exchange, Lotus Domino, or Novell GroupWise is now mandatory for companies of any type who wish to maximize productivity. RIM's BlackBerry devices and the BlackBerry Enterprise Server (BES) are among the premiere solutions for enabling and administering wireless communications. However, maintaining efficient BlackBerry systems has become challenging because of the advanced tools that exist to meet the demand for enterprise-class protection and fault tolerance. Progent's BlackBerry certified consultants are experienced at delivering online consulting expertise for BlackBerry systems, lowering support expenses and taking care of problems more quickly than is feasible with ordinary on-premises consulting.

Progent has a seasoned group of online consultants certified to maintain networks that include products from all popular suppliers. (Refer to industry certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can assist you to manage challenging problems with your network environment. Progent's Apple certified experts can assist your business to integrate Macs with your wireless connectivity solution and can provide expertise with Apple iPhone and iPad integration. Progent's Linux specialists can offer assistance in managing servers powered by all leading versions of Linux such as RedHat Linux, SUSE Linux, Debian GNU/Linux, CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo. This range of expertise permits Progent to act as a one-stop solution for consulting assistance needed in mixed-platform networks and eliminates the finger-pointing that small businesses often encounter when trying to find computer support.

Progent's network security consultants have earned prestigious security credentials including Certified Information Security Manager and ISSAP. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include two ultra-affordable security penetration scanning service packages that enable small companies to get an objective network security evaluation from a Progent security consultant to uncover potential risks in the security posture you expose on both sides of your firewall.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry users to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry smartphones have effortless access to Exchange messages and to IM-aware applications through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-qualified engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system design, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which management model and equipment meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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