Fast Online Support for Denver UNIX or Linux SystemsFor small and midsize companies located in Denver or anywhere in the state of Colorado, Progent offers help for networks based on UNIX or Linux or for environments that feature a combination of UNIX and Microsoft Windows platforms. Progent has delivered remote troubleshooting to companies in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex infrastructure issues, as well as the assistance of CISSP and CISM-accredited security consultants to handle advanced security design and disaster recovery preparedness.

Progent's remote support services represent exceptional leverage due to the fact that they are equipped with the real-world background and the sophisticated technology to solve the majority of information system issues rapidly. This lowers direct expenses because solutions require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your office. Your company saves additionally with indirect costs by minimizing or eliminating system downtime and associated losses due to business discontinuity, disgruntled clients, unproductive workers, and distracted executives.

Progent's pricing policy for remote help is designed to stretch your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you owe exclusively for the services that you actually get. Unlike typical online support organizations, Progent requires no initialization charge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing do away with situations where speedy. minor repairs somehow end up as major tabs. Progent's penchant for handling technical issues efficiently results in your business saving cash.

Progent's Online Support Tools
Through years of experience, Progent has developed an arsenal of customized technologies and field-proven methodologies that allow the highest degree of efficiency for remote help and repair for small company computer networks. Progent offers safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN connectivity allows the consultants of Progent's online support team to access your company's network without breaching corporate security.

Progent's sophisticated technical support reporting application keeps comprehensive documentation describing all support that Progent's customers have received. Progent's staff consultants have access to the specifics of support rendered to every Progent customer by any Progent consultant. This history of issues and resolutions is stored as a readily accessible proprietary knowledge base that allows Progent's online technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's advanced certifications and formal partnerships with important vendors such as Cisco and Microsoft make available additional massive technical knowledge bases and allow priority access to vendors' internal engineering staff so Progent's remote service experts can arrive at optimal solutions promptly.

Initiate Online UNIX/Linux, Solaris, or Apple Mac OS X Technical Help from Progent
To get started with Progent's phone support in Denver or anywhere in Colorado or to find out additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for IT help, go to Immediate Emergency Support.

Online Support Services Offered Progent
Progent's online support engineers offer credentials in a comprehensive array of technologies. This broad range of technical skills allows Progent's engineers to tackle almost any crisis that may crop up in a small business information system. Certifications earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Professional.

To help companies with multi-platform networks, Progent also offers the services of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional consultants.

Phone-based services Offered by Progent to companies in Denver and anywhere in the state of Colorado include:

  • UNIX, Linux, Solaris, and Apple Mac OS X Expertise
    Progent's UNIX/Linux, Solaris, and Mac OS X phone-based support services cover a broad spectrum of computer technology such as system architecture, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware consolidation and easy administration, and transitioning from legacy systems to the latest MS Windows or Linux-based environments. Progent's team-based methodology for resolving network problems promotes fast escalation, if necessary, to consultants with appropriate experience to handle complex scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX/Linux support engineers can offer emergency phone-based assistance for resolving problems within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX such as:

    Major Linux variants for which Progent can provide expertise include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Infrastructure Engineers for Denver, ColoradoThe Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for network professionals, and validates an individual's technical knowledge at the expert level. Cisco qualified CCIEs can handle even the most stubborn challenges surrounding network design, integration, administration, protection, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's internal support staff in isolating problems with Cisco IOS Software network management tools and coming up with alternate approaches or locating program updates. CCIEs provide exceptional cost-effectiveness since their depth of experience permits them to find solutions for the most difficult problems rapidly. In common instances, less qualified consultants can wrestle for hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Few support providers make CCIEs available to help small and mid-size businesses. Progent can provide quick telephone access to a Cisco authorized CCIE so you can receive timely support for serious network problems that are hurting business productivity but are outside the scope of your regular IT support personnel. Progent's Cisco CCIE support experts can connect to your computer system via the latest on-line troubleshooting technology to provide fast, secure, and economical analysis and remediation. Progent's CCIEs can provide consulting for the complete line of Cisco's market leading selection of infrastructure products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst switches, as well as VPN products.

  • Authorized Windows Experts
    Microsoft Windows Expertise for Denver, ColoradoProgent's Microsoft-certified online service experts offer computer problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of support professionals who can assist your company with a broad range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint 2013 development, Skype for Business Server migration consulting, Lync Server management and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 support, and Windows Essentials cloud integration.

    Progent also can deliver a broad array of remote PC desktop consulting and support services such as Windows 7 migration, preparing for to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISSP and ISSAP Certified System Security Engineers
    CISSP Qualified Network Security Engineers for Denver, ColoradoProgent's accredited CISSP and ISSAP network security engineers offer a range of security services to improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against assaults or help you to recover quickly following a serious penetration. Security support services available from Progent cover thorough security analysis utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick recovery from virus and worm attacks; configuring firewalls; building secure techniques for remote and mobile communication; securing your messaging system against spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online support services to help businesses of any size integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Support Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for contract IT projects that small businesses often need. Progent's charges for ongoing consulting projects are set based on the qualifications of the consultants required. Progent's background in these important fields of computer technology enables clients to execute critical initiatives within budget and on schedule. Progent's special online engineering services include:
  • Call Center Expertise
    Progent's Call Center programs for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Help Desk outsourcing support services are ideal for small businesses who lack the budget to support an in-house Help Desk but who require quick response from an effective Help Desk with professional telephone support plus the available expertise to escalate complex tasks to advanced engineers.

    Progentís Virtual Call Center is designed for bigger businesses and serves as a seamless supplement to your current Helpdesk staff. Progent's Virtual Call Center can serve as an escalation alternative for the toughest network problems, or be available in hectic instances when your other support engineers are too busy.

    Progent's Help Desk Call Center consulting expertise can aid you in creating an efficient new Help Desk Call Center or revamping your current organization, identifying or customizing Call Center software products to handle the particular needs of your company, or adding temporary phone support personnel to supplement your internal Help Desk group during unusually busy scenarios such as software transitions, major updates, or installing brand new applications.

    Progent's Help Desk team of veteran information technology professionals gives your clients in Denver or anywhere in the state of Colorado immediate contact with a reliable support group with years of experience providing phone consulting and online repair service for IT systems powered by UNIX, Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk Call Center the reputation as a solid contributor to company productivity, and Progent's target is to solve and not simply document network problems.

  • Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Team provides remote advanced consulting support and education in key business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting expertise, custom programming, and education for popular Microsoft business applications including Microsoft CRM, Office Project, Word, and Office Excel. For more concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Mac experts can support the imaginative facets of Mac systems by providing phone-based help support and education in graphics, sound, and video. Progent's support professionals offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special jobs like scanning or digitizing audio/video or building an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Denver, or anywhere in the state of Colorado, online network monitoring services centered around MS Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so your network maintenance is proactive and automated. By uncovering possible issues before they cause network outages, remote monitoring can ward off stressful and expensive service failures. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Mac OS X networks, Windows environments, or systems that support a mix of operating systems.

How Your Denver Company Can Contact Progent's Remote Support Experts
To contact Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or Apple Mac networks, visit Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent.

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