Fast Online Consulting for Denver UNIX, Linux, or Solaris NetworksFor small and midsize companies located in Denver or anywhere in the state of Colorado, Progent offers technical support for computer systems based on UNIX, Linux, Sun Solaris, or Mac OS X or for environments that feature a combination of UNIX and Windows platforms. Progent has provided remote support to businesses in every state in the United States. (Refer to Progent's customer testimonials). Progent also offers the consultation CCIE-qualified engineers for challenging infrastructure issues, plus the services of CISSP and CISM-certified security consultants to handle high-level security architecture and disaster recovery preparedness.

Progent's remote technical support engineers represent excellent leverage because they are equipped with the practical experience and the advanced technology to resolve the majority of network problems quickly. Efficient support reduces direct costs because solutions take up a smaller number of chargeable minutes. Remote help also eliminates the cost of sending an engineer to your site. Your company saves additionally with incidental expenses by minimizing or eliminating network downtime and associated costs stemming from business disruption, upset clients, idle workers, and distracted executives.

Progent's billing model for online help is structured to stretch your IT service investment. Progent charges by the minute for telephone-based assistance, so you are invoiced just for the services that you receive. Unlike typical online support organizations, Progent imposes no service activation surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing eliminate scenarios where speedy. minor repairs somehow end up as big bills. Progent's skill at handling problems quickly results in your company saving cash.

Progent's Remote Support Tools
Over time, Progent has developed a collection of customized tools and proven methodologies that allow the maximum level of effectiveness for remote technical support and troubleshooting for small and midsize company computer systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access permits the staff of Progent's Technical Response Center to access your environment remotely without breaching system security.

Progent's advanced service reporting application maintains thorough histories describing the support that Progent's customers have received. Progent's staff consultants have access to the history of assistance provided to every client by every Progent consultant. This database of problems and solutions is stored as an easily retrievable support knowledge base that allows Progent's remote support professionals to share their experiences company-wide to ensure that the value of Progent's support services improves over time. Progent's advanced accreditations and formal partnerships with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases and allow priority access to manufacturers' internal support staff so Progent's online consulting specialists are able to determine the most efficient resolutions quickly.

Initiate Online UNIX, Linux, Solaris, or Apple Mac OS X Network Assistance from Progent
To get started with Progent's phone support in Denver or anywhere in Colorado or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, visit Immediate Emergency Support.

Phone-based Support Services Available from Progent
Progent's remote consulting engineers offer certified skills in a comprehensive array of disciplines. This broad range of technical skills permits Progent's engineers to address almost any emergency that may take place in a small or midsize company network. Certificates held by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with multi-operating system environments, Progent also offers the services of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online services Offered by Progent to small businesses in Denver and throughout the state of Colorado include:

  • UNIX/Linux, Solaris, and Mac OS X Expertise
    Progent's UNIX/Linux, Solaris, and Mac OS X online support services address a broad array of computer technology including network infrastructure, email solutions, system and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server hardware economization and easy administration, and migration from legacy applications to the latest MS Windows or Linux environments. Progent's team-based methodology for resolving technical issues enables fast escalation, when required, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of urgent problems, reduces lost productivity, and cuts service costs.

    Progent's UNIX and Linux support engineers can offer urgent remote assistance for analyzing problems affecting UNIX/Linux systems powered by popular variants of UNIX including:

    Important Linux platforms for which Progent can provide expertise include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco CCIE Consultants for Denver, ColoradoThe Cisco CCIE credential is the premier recognition for networking consultants, and validates an individual's networking skills at the master level. CCIEs know how to resolve the most complex problems associated with network design, installation, management, protection, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house engineers in isolating problems with IOS Software network administration utilities and coming up with alternate approaches or identifying program patches. Cisco qualified CCIEs offer exceptional cost-effectiveness since their depth of experience permits them to solve even the most complex problems quickly. In common instances, less experienced consultants can struggle for hours or days with the same problems that a CCIE can fix in a few minutes. Few support firms make Cisco-qualified CCIEs available to assist small and medium sized companies. Progent offers quick phone contact with a Cisco authorized CCIE so you can get urgent assistance for serious network problems that are impacting business productivity but are outside the experience of your regular computer service personnel. Progent's Cisco-qualified CCIE consultants can interface to your computer system by means of sophisticated on-line support technology to provide fast, safe, and affordable diagnosis and repair. Progent's CCIEs offer expertise in the complete line of Cisco's top-selling family of connectivity products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst Series switches, plus VPN products.

  • Certified Windows Support
    Windows Experts for Denver, ColoradoProgent's Microsoft-qualified remote service professionals offer computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the expertise of support engineers who can assist you with a wide range of platform support including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint 2013 design, Skype for Business Server migration support, Lync Server management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a broad range of remote desktop support and troubleshooting services such as Windows 7 migration help, moving to 64-bit desktop applications, integrating Microsoft Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Certified System Security Specialists
    CISSP Qualified Network Security Specialists for Denver, ColoradoProgent's accredited CISSP and ISSAP security engineers can provide a variety of security services to improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against attacks or assist you to clean up rapidly after a serious penetration. Security consulting services offered by Progent cover thorough security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; fast recovery from malicious attacks; installing firewalls; building safe mechanisms for remote and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and instituting round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote consulting services to help companies of any size integrate their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine local resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Special Consulting Programs Available from Progent
Progent can provide the services of world-class remote consulting professionals for contract IT projects that small businesses frequently need. Billing charges for longer-term development or consulting projects are set based on the qualifications of the engineers required. Progent's background in these important areas of information technology allows customers to complete critical initiatives economically and on schedule. Progent's project-based online engineering services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for small businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Help Desk outsourcing services are well suited for small organizations who lack the resources to create an in-house Help Desk but who require quick communication with a reliable Help Desk Call Center with professional telephone support plus the in-depth expertise to escalate complex trouble tickets to high-level engineers.

    Progentís Virtual Help Desk is intended for larger businesses and operates as a transparent addition to your existing Help Desk resources. Progent's Virtual Help Desk Call Center can operate as an escalation alternative to resolve the most difficult computer system issues, or be available in those instances when your regular resources are overwhelmed.

    Progent's Help Desk consulting expertise can support you in establishing an efficient new Help Desk or revamping your existing organization, selecting or modifying Call Center software products to handle the special needs of your corporation, or providing occasional online staff to reinforce your in-house Help Desk Call Center resources to deal with unusually busy scenarios such as software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk team of seasoned information technology experts offers your computer users in Denver or anywhere in the state of Colorado immediate assistance from a reliable technical support group with extensive background providing phone support and remote repair service for computer environments based on UNIX/Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk perception as a significant driver of company productivity, and Progent's target is to fix and not merely record network problems.

  • Applications Services: Training, Development, and Integration
    Progent's Applications Consulting staff can supply remote professional consulting support and training in key business application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, custom programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Office Excel. For additional information concerning Progent's expertise, customization, and education offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Apple Mac professionals can support the artistic elements of Macintosh environments by providing phone-based help support and training in imaging, audio, and video. Progent's support professionals can provide help in a large selection of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific procedures such as capturing or digitizing audio/video or building an audio/video production studio.

    Online Network Monitoring Support
    Progent can provide businesses in Denver, or anywhere in the state of Colorado, online network monitoring support centered around Microsoft Operations Manager network monitoring, enhanced by Progent for your environment so your network support is proactive and automated. By uncovering possible problems before they cause network outages, automated monitoring can minimize stressful and costly information system crises. Progent can also provide help with network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Mac OS X networks, Microsoft Windows networks, or environments powered by a combination of OS platforms.

How Your Denver Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent phone-based help with UNIX, Linux, Sun Solaris, or Apple Mac environments, visit Progent's Emergency Online Support, phone 1-800-993-9400, or see Contact Progent.

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