Fast Phone Support for Denver UNIX, Linux, or Solaris NetworksFor small companies located in Denver or anywhere in Colorado, Progent offers technical support for information systems based on UNIX, Linux, Solaris, or Apple Mac OS X or for networks that include a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco Systems CCIE-certified engineers for challenging infrastructure issues, as well as the assistance of CISSP-accredited security consultants to handle high-level security design and business continuity preparedness.

Progent's online technical support engineers represent exceptional value due to the fact that they have the real-world background and the advanced tools to resolve the majority of network issues quickly. Efficient support lowers direct expenses since service calls accumulate fewer billable consulting minutes. Remote help also eliminates the cost of sending an engineer to your office. Your company benefits additionally with incidental expenses by reducing or avoiding network outages and associated costs stemming from business disruption, disgruntled clients, idle employees, and de-focused executives.

Progent's pricing model for remote help is structured to stretch your network support investment. Progent bills by the minute for phone consulting, so you owe just for the services that you actually get. In contrast to typical remote support organizations, Progent imposes no service activation charge or minimum fees. Progent's one-minute granularity and simple model for pricing prevent situations where quick solutions somehow end up as major bills. Progent's skill at handling technical issues efficiently results in your business spending less cash.

Progent's Online Support Technologies
Over time, Progent has fine tuned an array of customized tools and field-tested processes that allow the highest level of effectiveness for remote help and troubleshooting for small company information systems. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN access allows the consultants of Progent's online support team to interface to your company's network without violating network security.

Progent's powerful service database system maintains thorough documentation for the service that Progent's clients have received. Progent's authorized consultants have access to the details of all help delivered to every customer by every engineer. This database of problems and fixes is organized as a conveniently searchable proprietary knowledge base that enables Progent's remote technical professionals to share their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's high-level certifications and close relationships with major vendors including Cisco Systems and Microsoft make available other vast technical support databases and allow quick response from manufacturers' internal product engineers with the result that Progent's remote service specialists can find the best solutions in the least time.

Get Remote UNIX, Linux, Solaris, or Mac OS X Technical Support from Progent
To get started with Progent's remote services in Denver or anywhere in Colorado or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for network support, visit Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's remote network support experts have advanced credentials in a comprehensive array of technologies. This wide range of IT skills permits Progent's consultants to address virtually any crisis likely to crop up in a small or midsize company information system. Certificates held by Progent engineers in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco Systems certifications awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

To provide assistance to customers with mixed-operating system environments, Progent also provides the skills of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants.

Online support services Offered by Progent to companies in Denver and throughout the state of Colorado include:

  • UNIX, Linux, Sun Solaris, and Apple Mac OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote consulting services cover a broad range of computer technology including network infrastructure, messaging solutions, system and operational security, UNIX/Linux and Windows integration, VMware technologies for server hardware consolidation and easy management, and transitioning from older applications to the latest Microsoft Windows or Linux-powered environments. Progent's team-oriented methodology for resolving network issues enables fast escalation, when required, to consultants with task-relevant experience to handle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and lowers support expense.

    Progent's UNIX and Linux consultants can offer urgent phone-based assistance for resolving problems within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:

    Important Linux versions for which Progent offers expert support include:

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Denver, ColoradoThe Cisco CCIE credential is the premier accreditation for network professionals, and indicates an individual's technical knowledge at the master level. Cisco CCIEs know how to handle even the most complex issues occurring in network design, integration, administration, security, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's internal engineers in analyzing problems with Cisco IOS Software network management utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs provide excellent value because their broad experience enables them to fix even the most complex problems rapidly. In typical instances, less qualified engineers can wrestle for hours or days with identical tasks that a CCIE can dispose of in minutes. Few consulting organizations make CCIEs available to assist small and medium sized companies. Progent offers quick telephone contact with a Cisco-qualified CCIE so your company can receive timely help for severe network infrastructure issues that are lowering worker productivity but are not within the scope of your ordinary computer maintenance group or consultant. Progent's Cisco CCIE support experts can tie into your environment by means of advanced on-line troubleshooting tools to perform quick, secure, and economical diagnosis and remediation. Progent's CCIEs can provide expertise in all of Cisco's popular selection of networking appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst switches, as well as VPN products.

  • Certified Microsoft Windows Support
    Microsoft Windows Expertise for Denver, ColoradoProgent's Microsoft-qualified remote service professionals offer computer system problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support professionals who can help your company with a wide range of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 development, Skype for Business migration consulting, Lync Server management and Microsoft Communications Server upgrade, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

    Progent in addition offers a wide range of remote desktop support such as Microsoft Windows 7 integration, preparing for to 64-bit workstation applications, configuring Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Certified System Security Specialists
    CISSP Qualified System Security Consultants for Denver, ColoradoProgent's accredited CISSP and ISSAP network security engineers can provide a variety of security services to bolster the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your business to clean up quickly after a damaging breach. Security consulting services offered by Progent cover thorough security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Netcat; quick recovery from virus and worm attacks; setting up firewalls; building secure mechanisms for off-site and mobile connectivity; guarding your email infrastructure against spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that combine physical resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract IT projects that small businesses often request. Progent's charges for longer-term consulting projects are determined according to the qualifications of the consultants assigned. Progent's background in these important fields of information technology enables clients to complete major projects within budget and on schedule. Progent's special remote engineering services include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center service options for small and midsize businesses with networks based on UNIX/Linux, Solaris, Apple Mac, Cisco Systems, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Help Desk outsourcing services are well suited for smaller organizations who lack the budget to build and maintain an internal Help Desk but who need fast communication with an effective Help Desk with professional telephone assistance as well as the in-depth expertise to escalate complex tasks to advanced consultants.

    Progentís Virtual Help Desk is designed for larger businesses and operates as a seamless reinforcement of your current Helpdesk resources. Progent's Virtual Help Desk Call Center can operate as an escalation resource for the most difficult computer system problems, or be available in those circumstances when your regular service providers are swamped.

    Progent's Help Desk Call Center consulting services can guide you in building an efficient new Help Desk Call Center or improving your established organization, selecting or customizing Call Center software products to meet the unique demands of your business, or adding temporary online personnel to supplement your existing Call Center resources during demanding events such as software migrations, major updates, or rolling out brand new applications.

    Progent's Call Center team of experienced network professionals provides your customers in Denver or anywhere in the state of Colorado instant assistance from an effective support resource with substantial background delivering telephone-based help and remote diagnostics for networks powered by UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk Call Center recognition as a solid contributor to business success, and Progent's aim is to fix rather than merely annotate network issues.

  • Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based and in-depth engineering support and training in key application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for popular Microsoft business applications such as CRM, Office Project, Office Word, and Office Excel. For additional information concerning Progent's consulting, programming, and training services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Mac professionals can support the creative facets of Mac computing by delivering remote consulting services and training in imaging, audio, and video. Progent's consultants can provide assistance in a range of Macintosh applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common jobs like scanning or digitizing audio or video or configuring an audio/video production studio.

    Online Network Monitoring Support
    Progent offers businesses in Denver, or anywhere in the state of Colorado, remote computer system monitoring support powered by Microsoft System Center Operations Manager, enhanced by Progent to accommodate your business so that your IT maintenance is proactive and automated. By detecting emerging problems before they cause downtime, remote monitoring can minimize stressful and expensive network breakdowns. Progent can also utilize system monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Mac OS X networks, Microsoft systems, or networks based on a variety of operating systems.

How Your Denver Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or Apple Mac networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or visit Contact Progent.

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