Consulting and Technical Support Services for Research In Motion BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are one of today’s most successful products for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for companies of any size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an economical solution for incorporating BlackBerry products productively into their information system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and safely.

Integration Support Services for BlackBerry Enterprise Server
RIM's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Exchange, Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of vital management tasks that span from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to implement key tasks not supported by the entry-level BES Server Express. These tasks include:

  • Configure and manage BES Server's high-availability infrastructure using virtualization
  • Deploy BlackBerry smartphones remotely
  • Set custom management roles
  • Automatically track and report on the health of your solution

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist your business to resolve a broad range of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by handling problems quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and hardware products match your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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