Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other critical business information. Progent can provide Detroit, Michigan businesses the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a current mobile platform.

As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange email and to IM-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, install, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry expert can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.
















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