Overview of Progent's Consulting Expertise for BlackBerry Solutions
RIM BlackBerry Consulting and Integration ServicesMobile access to messages, address books, schedules, and web applications has become a vital feature of information systems for companies of all sizes. RIM BlackBerry smartphones are among the most powerful solutions for achieving location-independent connectivity. However the network architecture required to accommodate RIM BlackBerry smartphones has grown significantly more sophisticated as the demand for fault tolerance and rock-solid security has heightened. Progent's BlackBerry qualified engineers specialize in delivering small businesses enterprise-class network support and troubleshooting services that are economical and efficient.

Being a Microsoft Gold Partner with more than a decade of background working with Microsoft Exchange Server, Progent can provide in-depth expertise for incorporating BlackBerry and Microsoft products by delivering services such as Exchange 2010 Server consulting and by delivering complementary support services such as Microsoft Lync Server 2010 integration and Microsoft Office Communications Server support to help control IM and Presence. Progent's MS SQL 2016 integration consultants and Microsoft SQL Server 2014 consultants can set up and repair your SQL database system to operate efficiently with BES Server, and Progent's Microsoft Data Protection Manager experts can help your company to design archiving and restore processes to guard your messaging data and reduce productivity disruption in the event of a crash of your messaging system.

Progent also retains one of the country's largest teams of Cisco certified CCIE network consultants who are accessible online to offer expert assistance for architecting and repairing your company's network infrastructure so it supports your BlackBerry solution with a high degree of resilience, scalability, protection, and maintainability. CCIEs are recognized network experts who are awarded this top-level certification only by completing strenuous examination by Cisco. CCIEs can handle even the most complex issues surrounding network architecture, implementation, troubleshooting, and maintenance.

Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a single platform for handling key tasks like device deployment, upgrades, and retirement and also providing a strong foundation for security and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BES Server provides a wealth of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in adjusting levels of security to meet the special needs of your mobile network. Progent's BlackBerry certified engineers can assist your company to choose powerful security features and enable them wirelessly. Samples of these over-the-air configurable security features are:

  • Lock down a smartphone
  • Wipe information from a missing BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in selecting how to prevent mobile users from installing or running unsecure or prohibited software. Progent can assist you to choose blocking techniques such as:

  • List precisely what applications are allowed on the device
  • Block third-party applications from using non-volatile memory on the BlackBerry device
  • Select which functions external programs can use on the smartphone
  • Restrict the types of access third-party programs running on the BlackBerry device can establish
  • Block all third-party applications from being installed or run on the device

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help you to resolve a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs at a minimum and, by solving issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs assessment, system architecture, deployment planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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