Expert Cisco Phone-based Computer Support for Detroit Small Business IT Networks
For small offices and startups in Detroit or anywhere in the state of Michigan, Progent can provide easy, fast, and affordable access to CCIE-certified network experts. CCIEs are top-level network professionals who earn this elite certification only after strenuous examinations administered by Cisco. CCIE-certified consultants can handle the most complicated problems associated with network interfacing, troubleshooting, and configuration. Progent’s CCIE-qualified professionals operate directly with Cisco's in-house staff in analyzing problems with Cisco IOS utilities and coming up with workarounds or obtaining software patches to correct problems. A Cisco certified CCIE can pinpoint the source of network difficulties whether from hardware or applications.
Progent can provide fast contact with a CCIE expert by phone so that you has the opportunity to obtain emergency assistance for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-qualified consultants can examine your network via advanced remote connectivity utilities that allow them to provide fast and affordable analysis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their skills are not easily available to small businesses. Progent is one of the few service organizations to make CCIEs available to support small and mid-size companies. Also, Progent offers fast access to a CCIE remotely so you can receive timely support for complex network issues that are reducing worker efficiency.
To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit Urgent Support.
As a certified partner for Cisco Systems and with the resources of among the largest groups of Cisco-qualified CCIE consultants of any independent support company, Progent can provide world-class expertise in finding networking solutions focused on Cisco technology. Since Progent is also a Microsoft Gold Partner and provides professional application help for a broad array of popular applications, Progent can deliver end-to-end information technology solutions that optimize the competitive value of your network.CCIEs are an exceptional value because their deep expertise allows them to solve the most complex problems quickly. In most instances, less qualified engineers can wrestle with identical problems for many hours or even days. Most Progent's Cisco CCIEs are not only experienced with Cisco networking solutions, but also have a variety of leading technical credentials including Microsoft MCSE, and a major security credential such as CISM or GIAC. This allows Progent to provide end-to-end solutions that incorporate a wide range of technologies without requiring extra expenses and delays managing multiple specialists.
To find out additional details about Progent's engineering expertise for Cisco products, select a subject:
How Does Our Detroit Business Begin Receiving Remote Cisco Certified Network Help from Progent?
To initiate Progent's phone services for Detroit or to find out more about Progent's online support options, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have an urgent requirement for network help, visit Immediate Emergency Support.
Additional Support Services Available from Progent
Progent's basic consulting offerings include system integration, Microsoft Exchange Server consulting, network security design, desktop assistance, and Help Desk Call Center support. Progent's Experts Team can provide in-depth consulting expertise in critical application areas. Help offered by the Application Experts Group covers:
By providing a full service one-stop source for network generalists and specialists, Progent is able to tailor timely, affordable, and thorough information technology solutions that address the specific needs of businesses in Detroit or anywhere in the state of Michigan.
Cisco's Unified Wireless Network infrastructure delivers affordable wireless solutions for business-critical mobility. Cisco's solution supports the same level of security, scalability, and maintainability for wireless LANs that businesses expect in their wired infrastructure. This involves built-in enterprise-class protection that detects, prevents, and self-corrects in response to familiar and unknown security threats. It incorporates integrated mobility services such as voice support, location services, guest access, and advanced security. Cisco products have the flexibility and scalability to handle the requirements of networks of any size, from small companies to large-scale corporations, within wireless campus environments or local offices. The Cisco Unified Wireless Network enables companies to take advantage of the wireless environment to improve business processes and increase efficiency via mobility. Cisco's wireless product families reduce across-the-board IT expenses and simplifies LAN implementation, operations, and management. Wireless devices that Progent provides expertise for include Cisco's Aironet 1000 Series access points, Cisco 1500 Series mesh access points, Cisco Aironet 1300 bridges, the Cisco WLCM Routers, and Cisco's 2106 Series Wireless Network Controller.
If your office network mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple administration, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX and Microsoft Windows coexistence support offerings include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and troubleshooting, on-site technical support, and help desk call center outsourcing.
Progent provided a wireless networking environment that allowed a school to improve productivity and avoid the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Remote management cards offer network managers complete control over a server without the need for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2003. Progent’s consulting professionals can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Windows 2000 Server, SQL Server, ISA Server, Biztalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Microsoft Application Center, Microsoft SharePoint Portal Server, Microsoft SharePoint Services, Microsoft Virtual Server 2005, Project Server, and System Center Operations Manager 2007 and MOM 2005.
Progent’s IT outsourcing support offerings for small companies include designing Server 2003, .NET Server, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person repair, fixing chronic IT problems, and producing a company-wide security strategy. Progent can help you maximize system availability and performance via fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale upgrades and can assist with needs assessment, resource identification, BOM production, vendor selection, procurement logistics, and professional documentation. Progent’s computer outsourcing service also includes education for office productivity packages such as Microsoft Office.
MOM is a powerful server management tool that helps network managers to be more responsive to key IT trouble spots by notifying them when incipient problems require attention based on an extensive database of known problems. Microsoft Operations Manager conserves management time by filtering out spurious event data that is unrelated to critical issues. Progent's trained Microsoft Operations Manager experts can assist you to select relevant MOM components, deploy and integrate Microsoft Operations Manager, and write specialized rules, Visual Basic scripts, reports, and alerts for your company.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to information workers, reducing the difficulty of designing, deploying, managing, and accessing company data and analytical applications in environments ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Network monitoring typically consists of observing a system's resource utilization to help uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux or UNIX and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system support engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support services offer small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.
With Catalyst switches for small and mid-size companies, Cisco enables companies to gain all the benefits of adding intelligence into their networks. Cisco's switching technology allows you to deploy capabilities that make your network infrastructure sufficiently robust to handle real-time needs, expandable to facilitate future growth, safe enough to guard restricted information, and designed for differentiating and managing all traffic to optimize system performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches that make sense for your company. In addition, Progent's CISA certified security consultants can help you develop a comprehensive protection plan and set up Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent's Microsoft-certified support staff offers computer help and information technology consulting services for Microsoft Operations Manager and for the expanding family of Application Management Packs that bring the power of MOM to a broad array of vital applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to bring small to mid-size information networks ultra-high availability, security and speed. Progent can show you how to benefit from Microsoft Operations Manager by providing needs assessment, installation, configuration, special programming, technical support, Help Desk outsourcing, security planning, and administration. With over five years of experience working with the NetIQ technology upon which MOM is built, Progent's network consulting experts can provide small businesses world-class support for MOM.
