Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other critical business information. Progent offers Durham, North Carolina companies the services of BlackBerry-qualified experts who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often resort to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products productively into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry devices, providing a single platform for controlling key jobs such as device installation, upgrades, and deactivation while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Novell GroupWise, or Lotus messaging servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server includes a wealth of security options beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to choose advanced security features and activate them remotely. Examples of these wirelessly configurable security features are:

  • Lock down a device
  • Wipe data from a misplaced or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BES Server also provides versatility in determining ways to prevent BlackBerry users from loading or executing unsecure or prohibited applications. Progent can help you to choose protective techniques such as:

  • Specify exactly what applications are permitted on the device
  • Block external applications from using persistent storage on the device
  • Select what resources external applications can use on the BlackBerry device
  • Limit the types of connections third-party programs running on the device can establish
  • Prevent all third-party applications from being loaded or executed on the BlackBerry smartphone

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also help your company to resolve a wide array of problems concerning synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses low and, by dealing with issues promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.

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