Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent offers Durham, North Carolina businesses support from BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote support model, gives small companies an economical alternative for integrating BlackBerry technology productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.

Consulting and Technical Support for BlackBerry Enterprise Server
RIM's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Lotus, or Groupwise clients to send and receive emails that are encrypted during transit to provide maximum security. BES Server also simplifies a broad variety of crucial management jobs that span from BlackBerry configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified engineers can help you utilize BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage user and group configurations with BES Server's vast library of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and analyze the integrity of your BlackBerry system

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a wide range of issues associated with synchronization, handset detection, messaging consistency, web browsing, wireless connections, IM, workstation application configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by handling issues quickly, improves the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements assessment, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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