Urgent Security Support Services and Compliance Assessment for Durham Small Office Computer Networks
To get fast assistance with data security issues, small companies in Durham, NC, have access to expert support online by contacting Progent's certified security engineers. Progent's remote support staff is ready at any time to offer fast and low-cost help with security crises that threaten the productivity of your network. Progent's security engineers are certified to support systems based on Microsoft, Linux, Apple, Sun, and popular versions of UNIX. Progent's wide selection of services addresses firewall technology, email systems, secure system architecture, and data restoration. Progent's support staff has earned the world's most advanced security credentials including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).
Progent provides remote security expertise on a per-minute basis with no minimum call duration and no additional fees for sign-up or off-hour support. By billing by the minute and by providing world-class help, Progent's billing structure keeps expenses low and eliminates scenarios where quick solutions result in big charges.
We've Been Hacked: What Can We Do Now?
In case your business is currently faced with a network security emergency, refer to Progent's Emergency Online Technical Support to see how to get fast aid.
For businesses that have planned beforehand for a security breech, the formal post-attack handling procedure outlined by GIAC is Progent's approved method of handling a serious security incident.
Introduction to Small Business Security Services
Managing data protection plus preparedness for recovering vital information and functions after an attack demands an on-going program involving a variety of tools and procedures. Progent's certified security consultants can help your organization at any level in your attempt to guard your information network, from security assessments to designing a complete security program. Key technologies covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from Email-Based Threats.
Designing and Implementing Protected Networks
Any business ought to have a carefully considered security plan that incorporates both preventive and responsive elements. The proactive strategy is a set of steps that works to minimize security holes. The reactive plan defines procedures to assist IT personnel to evaluate the damage resulting from an attack, repair the damage, record the event, and restore business activity as quickly as feasible. Progent can advise you how to build protection into your business operations. Progent can set up auditing utilities, define and build a secure network infrastructure, and recommend procedures and policies that will maximize the protection of your network. Progent's security professionals are available to assist you to set up a firewall, deploy secure online and mobile access to e-mail and data, and install an effective VPN.
If you are interested in an affordable option for outsourcing your network security administration, Progent's 24x7 Monitoring Options include continual remote server tracking and fast response to problems.
System Recovery and Failure Analysis
Progent offers skill in recovering systems and devices that have been hacked, are suspect, or have ceased to function because of a security breach. Progent can show you how to determine the damage resulting from the attack, restore ordinary functions, and recover data lost owing to the assault. Progent's security engineers can also perform a thorough failure analysis by examining activity logs and using a variety of advanced forensics tools. Progent's experience with security consulting minimizes your downtime and permits Progent to suggest effective ways to prevent or contain future assaults.
Data Backup and Recovery Strategies Based on Microsoft DPM
System Center Data Protection Manager is a revolutionary backup and restore product utilizing disk-to-disk subsystems to maximize availability, speed, and manageability. Progent's expert Data Protection Manager support professionals can help you to create an effective business continuity strategy, implement a cost-effective non-stop network infrastructure, deploy a Microsoft Data Protection Manager-powered recovery system, comprehensively validate your DPM system, train your IT staff or local consultants how to maintain Data Protection Manager, or provide extensive information technology outsourcing services such as off-site housing of Microsoft DPM machines in Progent's world-class data center. To find out more, visit Microsoft DPM Expertise.
Outsourced Spam and Virus Filtering
Progent has teamed with Postini to provide small businesses E-Mail Guard, an outsourced service that blocks spam and e-mail viruses before they can breach your corporate firewall. Read additional details about E-Mail Guard Managed Spam Filtering.
Special Security Services Available from Progent
Progent's certified security engineers offer world-class specialized help in vital facets of network protection including:
Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security evaluation software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic system scans to reveal possible security gaps. Progent has extensive skills with testing tools and can assist you to understand assessment results and react efficiently. Progent's certified security consultants also offer web application testing and can perform thorough evaluation of enterprise-wide security to assess your company's compliance with important worldwide security specifications including HIPPA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection including stationary wireless equipment as well as portable handsets. Find out more information about Progent's Vulnerability Evaluation and Compliance Testing.
Managing Microsoft ISA Server MS ISA Server 2006 offers rules-based security, improved throughput, and easy management of complex networks by providing both a firewall and a Web cache server coordinated with Microsoft's Microsoft Windows 2003 Server operating system. The ISA Server firewall provides extensive data filtering, control of access policy, and traffic direction. The cache improves system performance by remembering repeatedly accessed Web data.
Progent's MS ISA Server consulting expertise provides small companies the expertise of security professionals who can plan and deploy a solution that supports your security requirements while avoiding restricting system efficiency.
Cisco PIX and ASA Firewall Consulting
Progent can give you access to a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to help you to select, configure, and support Cisco PIX and ASA Firewalls. Read more information about Cisco PIX Firewall and ASA Firewall Help.
Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide in-depth consulting services for Cisco's complete range of security and Virtual Private Network technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points and bridges, and Catalyst Series switches. Read more information concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Help.
Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a wide array of protection technologies from Microsoft and Cisco, Progent can provide small and mid-size organizations top-level engineering services for technologies from other popular firewall and Virtual Private Network vendors such as:
Unannounced Penetration Testing Services
Stealth intrusion testing is a key technique for helping businesses to find out how exposed their networks are to potential attacks by revealing how effectively corporate protection procedures and technologies stand up against authorized but unpublicized intrusion attempts launched by veteran security engineers utilizing the latest intrusion methods. Read more information about Progent's Penetration Testing Services.
CISM Security Support Services
CISM identifies the basic skills and worldwide standards of performance that information security professionals are expected to achieve. CISM provides executive management the assurance that those who have been awarded their accreditation possess the experience and skill to provide effective security management and engineering support. Progent can provide a CISM consultant to assist your organization in key security disciplines such as data protection governance, risk assessment, data security program control, and crisis handling management.
CISSP Security Consulting Services
Progent's CISSP experts are security specialists who have been awarded CISSP status as a result of verified experience, rigorous study, and exhaustive testing. CISSP qualification indicates expertise in a worldwide standard for information security. American National Standards Institute has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration practices, security architecture and test systems, connection permission systems, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Information Systems Security Architecture Professionals Consulting Support for Secure Network Infrastructure
Progent's ISSAP certified security experts are consultants who have been awarded ISSAP certification following thorough examination and significant hands-on work with network security architecture. ISSAP security experts possess comprehensive understanding of access control systems and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security specialists can assist your business with all phases of architecture security.
Certified Information Systems Auditor (CISA) Consulting Services
The CISA accreditation is a recognized achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive test given by the ISACA professional association. Progent offers the services of a CISA-qualified security consultant able to assist companies in the fields of IS audit process, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, protecting data assets, and business continuity preparedness.
GIAC Consulting Services
GIAC was founded in 1999 to certify the knowledge of network security engineers. GIAC's goal is to ensure that an accredited security consultant has the skills needed to deliver services in important categories of system, information, and application software security. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent can provide the assistance of certified security engineers for all of the network security capabilities addressed under GIAC accreditation programs including assessing IT infrastructure, incident response, intrusion detection, and web application security.
Depend on Progent for Computer Security Expertise
If your company is situated in Durham or elsewhere in North Carolina and you're trying to find computer security consulting expertise, phone Progent at 800-993-9400 or email Progent at security-help@progent.com.
Progent provides national online phone support and consulting services for companies who run Apple Mac environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Remote IT help offers optimum leverage for your information technology dollar by protecting user efficiency and shortening the hours billed for computer analysis and repair. Advanced online support technology and skilled technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP qualified security professionals to assist with the most challenging system problems.
For mid-size companies who need network support, Progent can deliver a variety of options such as on-site service, on-line support, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation services, software development, and professional consulting. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person help for fixing technical problems rapidly and affordably.
Cisco has developed a full array of routers that includes appliances built to deliver the security, bandwidth, and reliability features required by small and mid-size businesses. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including the Cisco Small Business 100, the Cisco 800 and 1800 Series Routers, Cisco 3800 and 7200 Routers, as well as legacy 1700 and 2600 Series Routers.
The experience of Progent's certified Windows Server consultants, with an average of over 11 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, installing, administering and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Microsoft Windows Server Update Services enables information technology administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can completely and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server consultants can show you how to plan, cost-justify, test, install, configure and support the Standard or Enterprise version of ISA Server on your network.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that mix Mac with Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network solution that takes into account availability issues covering a wide range of infrastructure technologies and processes.
Progent's pricing policy is to bill for phone service and on-site visits by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for quick repairs so you won't be forced to permit simple problems to stay unaddressed.
Progent's SonicWALL experts can help you pick, deploy, and maintain the SonicWALL Firewall, VPN and SonicWALL PRO family of products and can offer training to help you to manage SonicWALL protection technology. Progent's CISSP certified consultants, CISM certified security engineers, and CISA qualified IS security audit specialists can help you create a complete network protection plan, including documented policies, and design protection into your business processes.
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small companies who work with familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Progent's ISSAP qualified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous examination and significant experience with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
The server cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and maintenance of clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster infrastructure for maximum availability, better protection and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, plan and implement a deployment, train your network support personnel to administer your failover clusters, provide continuing consulting and support services, and produce and test a business continuity plan.
