Enterprise-class Online Consulting Services for BlackBerry Technology
BlackBerry Online Configuration HelpSecure and reliable access from handheld devices to collaborative messaging platforms like Microsoft Exchange Server, Lotus, or Novell GroupWise has become a necessity for companies of any size who wish to maximize competitiveness. Research in Motion's BlackBerry smartphones and the BlackBerry BES Server are some of the premiere solutions for building and administering mobile connectivity. However, maintaining productive BlackBerry systems is increasingly complex due to the sophisticated tools available to fulfill the demand for enterprise-class security and fault tolerance. Progent's BlackBerry qualified engineers are experienced at delivering remote consulting expertise for BlackBerry systems, lowering service costs and taking care of issues faster than is possible with traditional on-site consulting.

Progent maintains a large group of online consultants qualified to support networks that incorporate products from all popular vendors. (Refer to industry certifications of Progent's engineers.) Progent's Cisco-certified CCIE engineers can assist you to resolve complex issues with your network environment. Progent's Apple qualified specialists can help your business to integrate Macs with your mobile communications solution and can provide support with iPhone integration and management. Progent's Linux specialists can offer expertise in managing application servers based on all leading implementations of Linux including RedHat Linux, SUSE Linux, Debian-GNU, CentOS, Ubuntu, Mandriva, PCLlinuxOS, fedora Linux, and Gentoo. This range of practice areas permits Progent to offer a convenient source for consulting consulting required in mixed-platform environments and avoids the finger-pointing that small businesses often encounter when looking for computer support.

Progent's IT security engineers have been awarded top security credentials such as CISA and CISSP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include a pair of low-cost security vulnerability testing service packages that enable small companies to get a professional security evaluation from a Progent security engineer to determine potential weaknesses in the security profile you present on both sides of your security perimeter.

Technical Help for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a wide variety of crucial management tasks ranging from smartphone configuration and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user and group settings with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and report on the health of your BlackBerry solution

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, solution design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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