Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent access to email, scheduling, web-based programs, and other vital business data. Progent can provide El Paso, Texas businesses support from BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven online support capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry smartphones, offering a single solution for controlling critical tasks such as smartphone deployment, updates, and deactivation while also offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry handsets and allows remote synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server offers a variety of data protection options beginning with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of security to meet the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can help your company to choose powerful security functions and enable them wirelessly. Samples of these wirelessly selectable security features include:

  • Lock down a BlackBerry device
  • Erase data from a lost smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malware

BES Server also provides versatility in determining mechanisms to keep BlackBerry users from loading or executing unsafe or prohibited code. Progent can help you to choose protective techniques such as:

  • List exactly which programs are allowed on the device
  • Block third-party applications from using non-volatile memory on the device
  • Select which functions external applications can use on the smartphone
  • Limit the kinds of access third-party programs running on the device can initialize
  • Prevent all third-party software from being loaded or executed on the BlackBerry smartphone

Progent's Online BlackBerry-Certified Consulting Services is Fast and Economical
For companies in El Paso, Texas who require fast and economical access to a qualified RIM BlackBerry consultant, Progent delivers effective remote assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Online support avoids travel costs and lets engineers fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert help in areas including troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and equipment match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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