Consulting and Technical Support Services for RIM BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business data. As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, successful integration and support of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.

Integration Help for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of critical management jobs ranging from smartphone setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-qualified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and analyze the overall health of your solution

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert technical help to companies in the El Paso area or throughout the state of Texas. Progent's seasoned remote consulting experts have helped businesses resolve computer problems and cut IT service expenses in every state in the country and built a large following of satisfied customers. (See Progent's customer testimonials.)

Progent offers online consulting support for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can in addition assist you to resolve a broad range of issues associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, PC application configuration, and Desktop Redirector.

As a leader in providing countrywide online help for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses at a minimum and, by solving issues promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Specialist
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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