Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among today’s most popular solutions for achieving mobile connectivity to email, calendars, web-based programs, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online support model, gives small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Consulting and Technical Support Services for BlackBerry BES Server
RIM's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of vital management jobs ranging from smartphone deployment and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage user configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BES Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and analyze the health of your BlackBerry system

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online support for small company IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution design, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.