Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving location-independent connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers El Paso, Texas businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a current smartphone solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a calendars, contact lists, tasks, IM, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange, users carrying BlackBerry handsets have effortless connectivity with Exchange messages as well as to IM-capable applications through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-qualified engineers can help you design, configure, and support BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Expert BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver expert assistance to companies in the El Paso area or anywhere in the state of Texas. Progent's experienced remote technical support team has helped businesses resolve computer problems and reduce IT service costs in every state in the country and established a substantial following of loyal customers. (See Progent's client testimonials.)

Progent can provide online assistance for a wide selection of issues related to RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in providing nationwide online support for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs low and, by solving problems promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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