For office networks located within the state of Florida, Progent's Microsoft and Cisco authorized professionals can provide phone help and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support databases to troubleshoot and resolve network problems without the cost and delays normally associated with in-person technical service dispatches.

If your Florida small business is located beyond the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network support choices may be limited in technical expertise, or not available during a crisis. This results in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of expert network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a large variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service computer consulting and support firm like Progent as opposed to a freelance consultant, your company is assured timely availability of knowledgeable experts whenever you need them. You do not have to be concerned that illness, classes, vacations, or conflicting priorities with other customers will cause you to be with no help when you have a crisis.

Part-time CIO Services
Progent can supply organizations with an IT management professional who can serve as a part-time CIO. This veteran IT executive can offer long-term direction to assist you to deploy appropriate technology to enhance business processes so they match more closely with your corporate goals. Your company can create and implement a well conceived information technology plan without incurring the cost of a full-time senior IT executive. Critical tasks Progent's temporary CIO can carry out include strategic planning, planning IT budgets, building models for Return on Investment, optimizing workflows, reviewing contracts with suppliers, defining security and compliance standards, monitoring service level agreements, streamlining network administration, desktop support solutions, software revision management, and disaster recovery/business continuity planning.

Remote Consulting for Windows Server 2008
Microsoft Windows Server 2008 R2 is an important advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, more expandable, and able to provide a better environment for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can provide expert, affordable remote consulting to assist your business benefit fully from the enhancements incorporated into Windows Server 2008 R2 by providing Microsoft-certified consulting, troubleshooting, training, administration, network monitoring, and security expertise.

BI Reporting Consulting and Development
Progentís BI reporting experts offer online and onsite expertise to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's BI experts can assist you to support your existing BI environment, help you to upgrade reports and databases from an outdated reporting platform to a current one, and provide as-needed online training tailored to your individual needs. Progentís business reporting and analytics professionals can provide experience in all popular business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Planning Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was released over a a dozen years, and Progent has the scope of IT knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft Gold-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid configuration is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for scanning the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry security standards and government requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight line of value-priced managed services for small businesses.

Mac Consulting
Progent's experts in Apple Mac technology can provide Apple Macintosh users an assortment of services such as desktop support, assistance with Apple Mac applications, security and accessibility consulting, incorporation with Windows networks, and custom education. For small business systems based exclusively on Mac OS X or for networks incorporating a mix of Mac OS X, Linux, and Microsoft based servers and workstations, Progent has the background and depth to deal with the challenge of architecting, configuring and managing a network infrastructure that is stable, secure, efficient, and supportive of your business goals.

Linux Support and UNIX/Windows Integration
If your company IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that permits all your platforms to coexist peacefully for simpler management, seamless dataflow, fault tolerance, high performance, and integrated security. If you are creating Linux based-software within an environment that includes Microsoft-based servers, desktops, and application software, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a unified voicemail platform that promotes productive collaboration by offering flexible set of alternatives for retrieving calls and messages within a framework that is easy to deploy and manage. Cisco Unity Connection allows you to access and manage your voice messages from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and greeting functions for small to medium businesses (SMBs) and corporate satellite locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to ensure that your voice messaging deployment gives you maximum competitive advantage.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Find out about the complete ProSight line of low-cost network monitoring and management services for small businesses.

Azure cloud Integration Consulting Services
Progent's Azure cloud integration experts can assist you with every phase of Azure cloud migration including requirements analysis, readiness evaluation, system design, pre-production testing, implementation, centralized management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure resources.

Deployment Support for Lync 2013
Microsoft Lync Server 2013 allows organizations of any size to create a manageable and protected communications environment that supports a BYOD computing style with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management team and users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint. If you are currently using Microsoft Lync Server, Progent's Microsoft Skype for Business consultants can help you to plan and implement out a smooth upgrade to Skype for Business.

Contact a Progent Computer Consultant
To learn how to access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Help.

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