For small office computer networks located anywhere in the state of Florida, Progent's Microsoft and Cisco certified consultants can provide phone help and remote troubleshooting to repair your computer network troubles fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support databases to identify and repair computer network problems without the expense and time delays normally associated with on-site service calls.

If your Florida business is situated beyond the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer support options may be limited in skills, or unavailable during a crisis. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Wide and Deep Experience with Office Networks
Progentís group of close to 100 networking consultants means clients can take advantage of the leverage of more than 1,000 years of combined experience and collective knowledge to repair the most vexing computer problems. Progentís certified network engineers have the experience to come up with solutions fast and deliver them cost effectively.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor given exclusively to the top class of companies that operate closely with Microsoft, have been tested for IT expertise, and have confirmed customer references. Microsoft Gold Partners must maintain large staffs of Information Technology professionals who have undergone comprehensive certification testing. Gold Partners are provided access to exclusive support and training programs from Microsoft and early exposure to beta software for training and piloting purposes.

Planning Support services for SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft Gold-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks associated with your SharePoint 2013 migration.

Citrix Virtual Desktop Consulting
Desktop and application virtualization solutions offered by Citrix permit quick provisioning of new client computers, fast publication of new applications, simplified desktop image management, immediate restoration after client PC breakdown or loss, lower capital cost and longer usable life for client PCs, predictable performance, centralized control and enforcement of security standards, and the ability to prevent sensitive business data from leaving the data center. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp specialists can assist your IT staff to assess, test, install, administer, and support Citrix virtual desktop and application technology and can help you with other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting experts offer online and on premises expertise to assist your organization with any facet of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying an advanced BI environment. Progent's BI consultants can help your company to support your current reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a current solution, and deliver custom remote training tailored to your individual needs. Progentís business reporting and analytics professionals can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-qualified CCIE network experts can help you to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your company to plan, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and upgrade services for Windows 10 offered by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and ongoing technical help.

Microsoft Exchange Server 2013 Upgrade Consulting
Progent can provide expert Exchange Server 2013 migration consulting services including cost/benefit evaluation, end-to-end project management, site prep, specification of all new software licenses and hardware required, setting up your Active Directory (AD) forest and domains to work optimally with your Exchange 2013 solution, designing Database Availability Groups that deliver HA and resilience to your Exchange mailboxes, system testing at a client's site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2013 and older versions of Exchange, installation of the production system, decommissioning the old servers, and training for client's IT staff and end users.

Windows Server 2012 Consulting Support
Progent's certified Windows Server 2012 R2 consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support, team, create a corporate-wide security strategy, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the value of Windows Server 2016 for your environment and plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.

Upgrade Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators can provide online and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco UC. Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business solution that meets government and industry standards.

Contact a Progent Computer Support Expert
To learn how to get in touch with a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Support.

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