For office networks located anywhere in the state of Florida, Progent's Microsoft and Cisco certified professionals can provide remote phone help and troubleshooting to solve your network problems fast and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to diagnose and resolve IT problems while avoiding the expense and delays associated with on-site service visits.

If your Florida small business is located beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide affordable network solutions.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist you to perform complete security audits, recover quickly from virus and worm attacks, set up firewalls, configure secure techniques for remote and mobile access, deploy spam protection and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated monitoring.

Citrix Virtual Windows Desktop Support Services
Desktop and application virtualization solutions offered by Citrix permit fast set up of new client computers, fast deployment of new applications, simplified desktop image control, immediate recovery from desktop hardware failure or loss, reduced initial investment in and longer usable life for client PCs, consistent performance, centralized control of security policies, and the ability to keep critical business information from being taken from its authorized location. Progent's Citrix XenDesktop engineers and Citrix XenApp experts can help your IT staff to assess, pilot, install, administer, and troubleshoot Citrix virtual desktop technology and can assist you with additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

Live Online Education for Desktop Apps
Progent provides live online instruction for an array of desktop programs and operating systems including Microsoft Office and Office 365 Excel, Word, Publisher, Project, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and 8. Live online training offers all the benefits of conventional classroom seminars, including immediate interaction between students and trainers, but avoids the expenses of travel and the challenge of attempting to accommodate the schedules of many students.

Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the typical online Cisco router consulting services offered by Progent include configuring hostname, IP addressing, routing tables, logging, security logon banner and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; resolving VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus policy and fault tolerance planning.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and government mandates.

Android Smartphone Integration
Progent's Android phone and tablet integration consulting services have extensive background delivering remote and onsite assistance for businesses of all sizes who need to integrate Android phones into their IT networks so that users can be productive from anywhere. Progent offers the breadth of know-how to resolve network issues that span numerous vendors and that represent a mix of older and current technology. Progent offers cost-effective online expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones to maximize their business value.

Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 migration.

High-level Project Management Consultants
For enterprise customers looking for advanced project management assistance, Progent offers access to veteran IT experts with years of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help organizations to adhere to best practices to make sure strategic projects are completed on time and on budget.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in performance, capacity, data security, high-availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts can provide remote and on-premises expertise to assist businesses of any size to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and SCOM.

Immediate and Economical Remote Support Throughout the U.S.
Progent has provided online or onsite IT consulting assistance to companies in each state in the country. Many of these clients have expressed their appreciation to Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's customer testimonials to see what they have said concerning the high level of Progent's network support services

Design and Deployment Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can assist your business to migrate to Aironet access points and Cisco Wi-Fi controllers that comply with the recently approved IEEE 802.11ac Wi-Fi specification, enabling you to get three times the performance for your Wi-Fi LAN while expanding the signal coverage.

Microsoft SQL Server Application Programming
Progent's Microsoft-certified SQL Server developers can help with every phase of building and maintaining SQL Server-powered applications. Progent follows industry best practices within Microsoft's .NET architecture to create extensible, manageable custom software applications and to finish application development projects on time and within your budget. Software development expertise offered by Progent for SQL Server applications includes functional specs, logical and physical modeling, ETL development, data migration, T-SQL coding, software configuration, storage management, tuning, backup/recovery strategies, partitioning, replication, security, and disaster recovery/business continuity planning.

Design, Integration and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center consultants have over a decade of background configuring, supporting and troubleshooting the key components included with System Center and can help you to design, install, maintain, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade consulting to assist your organization to move to the latest version of Microsoft System Center from a previous release or from another IT management platform to deliver the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.

Get in Touch with a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Network Support.

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