For small company networks located within the state of Florida, Progent's Microsoft and Cisco certified engineers can deliver phone support and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to diagnose and resolve network problems without the high cost and delays associated with on-site technical service visits.

If your Florida company is situated beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network systems support choices may be limited in technical capability, or unavailable during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a broad range of customers. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of IT outsourcing and co-sourcing services to assist organizations of any size to support, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support.

PC Desktop Support Services
Progent offers a wide array of affordable services to help your company to install, configure, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 migration assistance, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit processing expertise.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution organizations to simplify supply chains and streamline key business processes to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Disaster Recovery/Business Continuity Planning Help
Progent can provide advanced remote expertise for disaster recovery/business continuity planning, validation, and education to help you to prepare for possible disasters, minimize downtime for your most critical network functions, avoid data loss, and meet examiners' letters and contractual obligations. Progent's business continuity experts can work closely with your management and IT support staff to perform business impact evaluation, identify dependencies, specify human and physical assets needed to run your business, determine business-critical network functions and specify allowable restoration times, qualify hot backup centers, configure secure offsite access capability for crucial employees, plan notification systems and assign responsibilities for personnel, document a comprehensive recovery and test plan, and train management and technical staff to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Part-time Chief Information Officer Services
Progent can supply organizations with an IT management expert who can function as a part-time Chief Information Officer. This experienced IT executive can provide long-term direction to help you to deploy sensible IT products to enhance business operations so they align more closely with your business objectives. Your business can develop and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer. Important tasks Progent's temporary CIO can perform include growth strategies, establishing IT budgets, developing models for Total Cost of Ownership, analyzing business processes, reviewing contracts with vendors, establishing security policies, cash flow management, streamlining network administration, software revision tracking, IT asset documentation control, and disaster recovery preparedness.

Cost-effective Network Support Solutions
Many small organizations utilize poor metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to perform the same task than a seasoned IT professional. For example, billing a third less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a poorly architected or implemented IT environment that is unreliable and difficult to manage or expand can cost a small business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States confirm the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.

Consulting and Support Services for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key workloads by providing unified, mixed-platform tracking of physical and virtual resources deployed across on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite expertise to assist businesses of any size to plan, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help you to migrate to SCOM 2016 from older versions or from other monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.

Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, team, develop a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to assess the value of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

ProSight WAN Watch Network Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure management service makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require important updates, or resolving performance bottlenecks. Learn about Progent's complete ProSight family of value-priced network monitoring and management services for small and medium-size organizations.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises access to a certified CCIE consultant to help you to plan, install, manage and troubleshoot converged communications networks that incorporate Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, VoIP phones and soft phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.

Get in Touch with a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.