For small business networks located anywhere in the state of Florida, Progent's Microsoft and Cisco certified engineers can deliver remote phone assistance and troubleshooting to solve your network systems troubles fast and affordably. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the expense and time delays associated with on-site service calls.

If your Florida company is situated beyond the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s staff of network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to deliver efficient network solutions.

Strategically Based in Silicon Valley, Northern California
Progent is located in California's Silicon Valley, a region recognized globally for creativity, technology leadership, and world-class computer engineers. Cisco is based in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s biggest outside Redmond. Other leading technology corporations headquartered in the San Jose / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec Corporation, Sun, Juniper Networks/Netscreen, and Oracle. This area is in addition the site of several of the top ranked universities in the world. Progent has built a first-class group of Microsoft certified consultants and Cisco CCIE network engineers from this sizable resource to make up the foundation of Progent’s worldwide team of network specialists.

In-depth Expertise in Microsoft's Advanced Server Software
Progent offers in-depth expertise in Microsoft’s leading server platforms including Microsoft Windows Server 2003, Windows 2000, Windows NT, Microsoft Exchange 2007 Server, Exchange 2003 Server, Exchange 5.5 and Exchange 2000 Server, and Microsoft SQL Server 2000.

Wide and Deep Expertise with Business Information Networks
Progent’s group of 100+ computer network consultants means customers can take advantage of the leverage of more than 1,000 years of combined experience and shared information to resolve the most vexing computer problems. Progent’s accredited network engineers possess the know-how to find fixes quickly and deliver them affordably.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest tier of organizations that work closely with Microsoft, have demonstrated technical expertise, and have confirmed customer references. Microsoft Gold Partners must maintain large staffs of IT experts who have undergone extensive certification testing. Gold Partners are provided access to special support and training programs from Microsoft and early access to beta software for training and study purposes.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service computer support company such as Progent rather than with a freelance consultant, your company is ensured timely availability of experienced professionals when you need them. You no longer have to be concerned that illness, training, time off, or conflicting jobs with different clients will cause you to be with no help during a crisis.

National Remote Support for Windows and Cisco-based Networks
Progent’s Technical Response Center offers expert remote support for Microsoft and Cisco-based environments anywhere in America. Progent's certified experts have the experience to help you troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.

Experienced with a Broad Spectrum of Small Business Networks
Progent’s expert consultants have provided IT support services to thousands of organizations in hundreds of diverse industries, giving Progent a unique real-world experience on what IT solutions work and which ones don’t.

Web Development Consulting
If you want to revamp your company Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new business, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web designers and developers. Progent's experts can also help you build and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web design, Web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training in Microsoft FrontPage. Progent can also provide consultants who can you create and deploy custom eCommerce solutions.

Voice over IP Design and Support
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you successfully deploy Cisco CallManager technology. Progent can evaluate your existing network and Internet access infrastructure to asses whether your network is optimized to support VoIP, help you choose and deploy Cisco hardware and software appropriate for your current situation and future growth plans, and business objectives, and integrate your VoIP solution with technology from other vendors.

Linux Support Services and Windows/Linux Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to peacefully coexist for easy administration, seamless dataflow, high availability, enhanced performance and tight security. If you are developing Linux applications on a network that includes Microsoft-based servers, desktops and applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of high-value expertise.















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