For small office computer networks located anywhere in the state of Florida, Progent's Microsoft certified engineers can provide remote phone support and remote troubleshooting to repair your network systems troubles quickly and affordably. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the expense and delays normally associated with on-site technical service calls.

If your Florida company is situated beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network support choices may be limited in technical capability, or not available during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

BI Reporting Consulting and Development
Progentís business information reporting consultants offer online and on premises expertise to help you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence environment. Progent's BI experts can assist your company to maintain your existing reporting system, assist you to upgrade reports from a legacy reporting product to a current one, and deliver custom online training tailored to your specific requirements. Progentís management reporting and analytics consultants offer expertise in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single control mechanism for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.

Juniper Consulting and Support
Progent's Juniper-certified network engineers can help your company to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate efficiently from discontinued devices to current releases. Progent's Junos OS engineers offer expertise with Juniper's premiere network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that include a mix of Juniper's OS platforms.

Immediate Support for Urgent Problems
With Progentís urgent online network troubleshooting services, your company can receive immediate support for problems that are causing network disruption. Remote support does away with the long delay and higher expense required for on-site computer help. For ordinary IT management work, Progentís online support consultants can finish the majority of jobs within a few minutes of receiving a request, rather than requiring your company to live with a problem for hours for on-premises support to arrive.

Remote Support for Microsoft Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class online technical support for Microsoft Windows and Cisco-based systems Nationwide. Progent's certified professionals have the experience to assist you to analyze and solve difficult network problems quickly and affordably. The scope of technical expertise offered by Progent's team of engineers makes it possible to escalate even the toughest problems to the right subject matter experts as required. Whether you require one-time phone support and remote troubleshooting or continuing access to a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level expertise without the high cost and management overhead of running a large in-house IT organization.

PC Desktop Consulting and Support Services
Progent can deliver a wide array of affordable support services to assist you business to install, configure, repair, and administer desktop PCs and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 consulting, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit processing upgrades.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent offers easy, quick, and economical access to Registered Cisco CCIE consultants. CCIEs are elite network gurus who are awarded this top-level classification only as a result of strenuous examination by Cisco. CCIEs can handle the most complicated problems surrounding network design, implementation, troubleshooting, and maintenance. Progentís CCIE professionals work closely with Cisco engineers in analyzing problems with Cisco's IOS software and devising workarounds or acquiring software updates to correct anomalies. Progent offers quick access to a CCIE by phone so that you are able to receive instant assistance for complex network troubles that are impacting business productivity but are beyond the scope of your local network service resources.

Microsoft Virtual Desktop Help
Microsoft's virtual desktop solutions lower the work required for network managers to install software programs so that they are standardized across a corporate user base, provide the ability to manage rights to business data, and enable quick deployment of additional or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, improves responsiveness, strengthens data security, centralizes administration, and provides a nearly seamless client environment. Progent's Windows Server 2016 engineers can help you to evaluate the strategic advantages of Microsoft's virtual desktop technologies, configure test and production environments, optimize your network infrastructure to accommodate virtualized clients efficiently, assess and resolve security issues, and train your IT administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration strategy, train your IT management and technical support staff, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you maximum business value.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered within the GIAC certification including evaluating infrastructure vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting incidents.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology. Progent offers support for both physical and software-only Wi-Fi controllers and can help you to determine which type makes sense for your wireless solution. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller consulting.

Virtualization Expertise
Virtualization techniques enable businesses to optimize utilization, simplify network management, and improve application uptime and security. run multiple virtual servers on one actual processor. Typical applications for virtual servers include resource efficiency, inexpensive platforms for applications that only run on outdated operating systems, and affordable segregation of application programming or pilot environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows Hyper-V Virtual Server consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to maximize speed, dependability and manageability while simultaneously lowering expenses; propose and test disaster recovery strategies that minimize downtown in the event of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting assistance as virtualization technology evolves.

Talk to a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Support.














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