Low-cost Computer Support from Microsoft Certified Consultants for Companies in Fontana, CA
By delivering world-class support whenever you need it, making available specialized expertise for critical business applications, offering high-value services such as virtual server hosting, invoicing solely for services delivered, and charging no setup or retainer fees for standard services, Progent allows your company to maximize the competitive value of your information network and minimize service expenses. Progent recognizes that information system protection, reliability, and efficiency are as important to small businesses as to large enterprises but that small organizations don't have the leverage to spend aggressively in information technology and internal service groups. Progent's fundamental value proposition is that no IT support firm can equal Progent's ability to provide the IT support your business requires whenever you require it and at a cost you can justify.

For larger companies, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your internal network service group. This can reduce expenses and minimize technical risks for big projects like application development, disaster recover/business continuity planning, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to assist your business to design and execute a sensible cloud computing strategy.

Primary Technologies Serviced by Progent for Fontana, California Office Networks
As a Microsoft Gold Certified Partner IT service firm that maintains a world-class team of Cisco certified CCIE networking consultants and Apple certified consultants, Progent provides urgent troubleshooting and affordable remote consulting to Fontana, CA small businesses for a wide range of computer technologies including:

Service Delivery Options Available for Fontana, California Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable computer services for technical support, consulting, hosting services, and IT administration. Progent's paradigm for providing network support is based on the Help Desk Call Center operational structure familiar to larger IT support organizations. Progent's Help Desk Call Center Service Model promotes rapid support, comprehensive activity records, consistent follow-through, and tight cost monitoring for an array of network support delivery modes that include remote repairs, on-premises support, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides emergency and routine remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's certified service professionals can assist clients to troubleshoot and repair network problems without the cost or delay of travel for onsite service calls. The background of Progent's IT engineers allows them to resolve the majority of IT issues rapidly. For the toughest problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent offers a streamlined, web-accessible signup procedure for first-time clients to address emergency situations and Progent charges per minute with zero sign-up charges or time minimums, so you pay only for the assistance you receive. Specialists available remotely include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and GIAC-certified security engineers. Find out more information about Progent's online computer support services.

  • Onsite Service
    Progent provides onsite computer support for signed-up clients in larger cities in the U.S. Progent's onsite service personnel can operate in tandem with Progent's online service experts to deliver small companies the optimal solution: hands-on service professionals when you require them as well as the remote expertise of Progent's seasoned team of IT consultants, security specialists, and business application developers. The wait time for in-person service visits is usually under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more concerning why to sign up for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Help Desk Services are designed for all companies who require prompt and reliable support from an online Help Desk with effective telephone assistance, remote repair capability, and enough technical strength for all needed problem escalation. Since smaller companies usually have limited IT funds and can spare little executive attention for handling IT support tasks, Progent's Helpdesk Outsourcing Services can be the most cost-effective option to ensure that business computer systems stay productive. Read more about Progent's Help Desk Call Center services.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly availability of world-class IT professionals who can provide assistance with vital technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network protection engineering, fault tolerant it system design, virtual server solutions, plus integration, customization and training for business programs such as accounting, ERP and MRP, reporting, sales automation, and productivity software. Progent can provide assistance with short-term projects including office relocations and major system migrations, extended initiatives like management reporting application development and customization, database software development and DBA support, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or emergency services like disaster recovery and virus cleanup.

  • Application Hosting
    Progent can host key business applications such as Microsoft Exchange Server and Microsoft SQL to provide small companies with greater degrees of dependability, security, and performance than is possible using the class of on-site data center that is practical for the majority of small and midsize businesses. Because Progent uses the same facilities that support the gear of many of the world's largest IT companies, Progent can save you the cost of building and managing the systems needed for enterprise-class cooling, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also make sure that patches and service packs remain current, security and efficiency is constantly monitored, and systems and data files are consistently backed up and available for full and rapid restoration. Learn more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for all of a small organization's servers in an environment that not only provides the top degree of fault-tolerance and extensibility but that is in addition simple for customers to migrate to another service firm or to move internally if your business situation calls for it. Progent's Private Cloud hosting is based on tested virtualization technologies that permit small businesses with multi-vendor networks to benefit significantly on the costs of hardware, infrastructure maintenance, and network administration while achieving world-class dependability and an unprecedented degree of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered solution, can support the mixed- OS and loosely standardized environments typical of small businesses, and retains ownership of the software in the customer's hands so that moving to a different virtual system is quick, safe, and inexpensive. This avoids becoming a prisoner of a specific hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced remote support to help organizations of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Information Assurance
Progent offers a collection of low-cost, set-price monthly managed services intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top information security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete threat progression including filtering, identification, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight DPS managed cloud backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Systems Watch: Server and Desktop Remote Monitoring and Management
    ProSight Systems Watch is Progentís server and desktop and management service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of critical computers that power your business network. When ProSight Systems Watch uncovers a problem, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to impact your network Learn more details about ProSight Systems Watch server and desktop management services.

Why Progent Offers the Smart Choice for Fontana, California Businesses
Progent's staff size, breadth of information technology skill, and familiarity with enterprise network consulting allow small businesses to avoid the pitfalls associated with over dependence on thinly staffed support firms or individual engineers.

Teaming with Progent's Experts allows your company to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For IT services, smaller businesses often rely heavily on freelance engineers. Though freelance service engineers carry lower expenses than more substantial support organizations and can typically charge nominally smaller fees, they are sometimes stretched to far to respond quickly to critical situations. If an independent consultant is busy with another customer, ill, on travelling, or in class, the lack of replacement personnel may force your business to go without help in case of an emergency. As your company expands, system unavailability or problems with line-of-business applications become more expensive. The money you thought you were saving on a freelancer can disappear fast because of lost productivity. In addition, when freelance engineers encounter unfamiliar problems, the lack of a large engineering team to rely on for help forces them to learn with the meter running while your company ends up footing the costs for their ongoing education.

  • Gain Access to Expertise in Sophisticated IT Solutions
    The majority of small service organizations or freelance engineers specializing in small company network consulting may excel at delivering connect-the-dots solutions but lack the seasoning to deal cost-effectively with complex IT configurations with mixed operating systems, multiple sites, Voice over IP systems, mobile clients, integrated financial and operational applications, data-driven web sites, and specialized business applications. Progent's experience with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your small business because enterprise networks are characteristically complicated, integration issues require thorough understanding of in many technical areas, and reaching an acceptable degree of stability, availability, and protection calls for enterprise-proven best practices.

  • Build a Firm Foundation for Seamless Growth
    Small businesses typically begin with an IT system cobbled together on a tight budget. Without a proper architecture, a sequence of improvised repairs often get thrown onto of a marginal structure. As a business evolves, stability and scalability issues can undermine the success of the business. These environments require proper assessment, intelligent business analysis, and in-depth expertise to migrate to an IT environment that can provide the solid foundation to handle current business needs and support downstream growth.

  • Work with Solution Consultants, Not Resellers
    Smaller businesses require direction and education to work through an ever more complex array of IT alternatives offered for accelerating business growth and enhancing efficiency. They do not need a network consultant or service organization that tries to sell them products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers consulting and services only. This permits Progent to align consulting support services with the genuine interests of customers. Combining IT support and product reselling can lead to a situation where the proposed solution is built around a preselected vendor rather than being driven by the true needs of a client.

Get in Touch with Progent
In case your Fontana, California business needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Network Support
For immediate online support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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