Low-cost Computer Help from Microsoft Qualified Consultants for Businesses in Fontana, CA
By offering world-class know-how when you require it, providing in-depth expertise for critical business applications, offering high-value services such as virtual data center hosting, billing solely for services you receive, and requiring no sign-up fees or retainers for standard services, Progent allows your company to maximize the competitive value of your It system and reduce support expenses. Progent recognizes that network protection, dependability, and performance are as critical to small businesses as to major corporations but that small organizations lack the leverage to invest aggressively in information networks and internal support groups. Progent's basic competitive advantage is that no network consulting organization can match Progent's ability to deliver the IT support expertise your company needs whenever you require it and at a cost you can afford.

For medium-size and enterprise companies, Progent can provide co-sourcing services to reinforce the subject matter expertise of your internal network support staff. Co-sourcing can save money and help meet schedules for major IT initiatives like application programming, business continuity preparedness, network security audits, merging datacenters, or technology migrations.

Progent can also offer the services of accredited consultants to help your business to plan and implement a sensible cloud strategy.

Key Products and Technologies Supported by Progent for Businesses in Fontana, California
Progent's team of certified consultants provides help for virtually all aspects of information systems found in businesses of all sizes. Technologies supported by Progent in Fontana include:

Support Delivery Options for Fontana, California Companies
Progent has a variety of alternatives for providing small businesses and local governments with affordable computer services for technical support, consulting, hosting, and IT management outsourcing. Progent's paradigm for providing network support is based on the Call Center structure familiar to larger IT support groups. Progent's Helpdesk Service Model promotes fast support, thorough service documentation, reliable follow-up, and strict cost monitoring across a range of IT support delivery options that include online troubleshooting, in-person help, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service professionals can assist clients to troubleshoot and repair network problems without the cost or delay of on-premises service calls. The experience of Progent's network consultants makes it possible to handle the majority of network issues quickly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-based signup process for new customers to address urgent network problems and Progent bills by the minute with zero sign-up charges or minimums, so you are invoiced only for the assistance you get. Specialists available remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISA-certified security professionals. Find out additional information concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer support for registered clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's online support experts to give small businesses the best of both worlds: in-person support professionals when you require them plus the remote help of Progent's worldwide team of network consultants, security specialists, and business software developers. The response time for on-site support visits is usually less than 24 hours. There is no start-up or retainer charge for registering as a Progent customer for onsite support. Learn more details about how and why to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are designed for small and midsize companies who need prompt and reliable support from an online Help Desk Call Center with effective phone support, online troubleshooting capability, and sufficient technical strength for all needed problem escalation. Since smaller businesses usually have limited information technology funds and can spare little management bandwidth for dealing with IT support, Progent's Help Desk Services can be the most efficient option to ensure that small business information systems are always productive. Read more details concerning Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize companies budget-friendly availability of enterprise-class consultants who can provide help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, network security engineering, fault tolerant it system consulting, server virtualization strategies, plus configuration, programming and support for business programs such as accounting, ERP, reporting, CRM, and productivity software. Progent can help with one-shot projects such as site moves and massive system upgrades, longer term initiatives like business information application programming and customization, database application development and administration services, and web design, continuing services such as network monitoring and network management, or emergency response such as data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for key business applications like Exchange and Microsoft SQL to provide small companies with higher levels of reliability, security, and performance than is feasible using the class of on-site data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same facilities that host the gear of some of the world's biggest IT companies, Progent can save you the investment in creating and maintaining the systems needed for world-class cooling, power backup, and uninterruptible Internet access. For managed application servers, Progent can also see to it that patches and revisions remain updated, security and performance is constantly monitored, and systems are consistently archived and available for complete and prompt recovery. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small company's production servers in an environment that not only delivers the highest level of availability and extensibility but that is also simple for customers to transfer to a different support provider or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting service is built around tested virtual server techniques that permit businesses with multi-vendor networks to save significantly on the expense of hardware, infrastructure support, and IT administration while achieving enterprise-class dependability and an unprecedented level of vendor flexibility. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally administered package, can handle the multi- OS and non- standardized networks common with small companies, and keeps ownership of the software in the customer's possession so that migrating to a different virtual system is fast, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent offers advanced remote support services to help organizations of all sizes integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that combine on-premises resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

Why Progent Is the Right Choice for Fontana, California Small Businesses
Progent's size, scope of technical expertise, and familiarity with enterprise network support allow small and midsize companies to avoid the problems associated with excessive dependence on thinly staffed service organizations or independent engineers.

Teaming with Progent's Experts allows your company to:

  • Avoid Over Reliance on Individual Support Consultants
    For IT support, smaller companies sometimes rely heavily on freelance consultants. Although individual support engineers have lower expenses than larger support firms and can typically bill nominally smaller fees, individuals are frequently too busy to react quickly to urgent network problems. If a freelance engineer is occupied with different customer, ill, on vacation, or in training, the lack of replacement staff may require your business to go without assistance during a crisis. As your small business expands, system downtime or problems with critical programs get more costly. The dollars you believed you were conserving on an independent consultant can be eaten up quickly due to lost output. Also, when independent consultants confront new technologies, the lack of a large engineering team to count on for advice requires them to learn on the job while your company winds up with the costs for their ongoing education.

  • Gain Access to Experts in Advanced IT Solutions
    The majority of smaller support firms or independent engineers specializing in small company IT consulting are capable of providing connect-the-dots solutions but lack the seasoning to work cost-effectively with complex network environments with mixed platforms, numerous offices, VoIP systems, mobile clients, interconnected accounting and analytical software, eCommerce, and custom line-of-business software. Progent's background with global companies and Progent's extensive team of experts can be valuable to your small business because enterprise networks are characteristically complicated, integration problems demand in-depth knowledge in numerous technical areas, and reaching an acceptable level of stability, availability, and security requires enterprise-proven best practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses typically start with an IT system cobbled together on a tight budget. Without a strong architecture, a sequence of ad hoc fixes often get tossed onto of a weak foundation. As a company evolves, stability and scalability problems can undermine the productivity of the organization. These networks need thorough assessment, smart business analysis, and broad-based expertise to upgrade to an IT environment that will act as the reliable basis to meet current business requirements and ease downstream growth.

  • Team with Solution Providers, Not Resellers
    Smaller companies require direction and education to navigate through an increasingly complex array of technology options offered for enabling growth and improving productivity. Businesses do not need a network consultant or support organization that tries to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers services and expertise only. This permits Progent to match technical support services with the real needs of customers. Combining IT support and product reselling can result in a situation where the recommended solution is built around a predetermined vendor rather than being driven by the actual requirements of a small business.

How to Contact Progent
If your Fontana, California company wants to contact Progent to find out about IT outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Assistance
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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