Affordable Computer Tech Support from Microsoft and Cisco Certified Professionals for Companies in Fort Lauderdale, FL
By offering professional know-how whenever you need it, providing specialized expertise for critical applications, offering innovative services like virtual server hosting, invoicing only for services delivered, and requiring no sign-up fees or retainers for standard services, Progent helps your company to increase the business value of your information system and reduce service costs. Progent understands that network protection, dependability, and performance are just as critical to small companies as to large enterprises but that small companies don't have the leverage to invest heavily in information technology and internal service groups. Progent's basic competitive advantage is that no network consulting firm can match Progent's ability to provide the IT support your company needs whenever you require it and at prices you can justify.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to supplement the technical skills of your internal IT service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like application design and development, disaster recovery planning, network security audits, office consolidations, or technology migrations and upgrades.

Progent can also provide the services of accredited experts to assist your business to design and implement your cloud computing strategy.

Core Products and Technologies Serviced by Progent for Businesses in Fort Lauderdale, Florida
Progent offers the services of qualified consultants for all facets of business network technology found in small companies. Technologies serviced by Progent's consultants include:

Service Delivery Alternatives Available for Fort Lauderdale, Florida Companies
Progent has a variety of alternatives for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT management outsourcing. Progent's model for delivering network support services is based on the Call Center operational structure common to larger IT organizations. Progent's Helpdesk Service Model ensures fast response, comprehensive activity documentation, consistent follow-up, and tight cost monitoring for an array of network support delivery modes that include remote troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Remote Service
    Progent’s Technical Response Center offers urgent and scheduled remote service for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's certified service professionals can help clients to troubleshoot and repair hardware and software problems without the expense or delay of in-person support calls. The experience of Progent's network consultants allows them to handle most IT problems quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible signup procedure for first-time clients to address emergency network problems and Progent charges per minute with zero startup charges or time minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and CISSP-certified security professionals. Find out additional information about Progent's online computer support services.

  • Onsite Service
    Progent provides on-site technical assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite support technicians can operate in conjunction with Progent's remote support experts to deliver small businesses the ideal combination: hands-on support professionals when you require them as well as the on-line expertise of Progent's seasoned team of network consultants, security professionals, and business application programmers. The wait time for in-person support calls is usually under 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises service. Learn more about why to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Helpdesk Services are designed for small and midsize companies who require fast and dependable access to a professional Contact Center with effective telephone support, online troubleshooting capability, and enough technical depth for all needed problem escalation. Since smaller businesses typically are constrained by limited IT budgets and can provide scant executive attention for dealing with IT support, Progent's Help Desk Call Center Services can be the most efficient way to ensure that business computer systems stay up and running. Learn more concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Services
    Progent provides small businesses budget-friendly access to world-class consultants who can provide help with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network security engineering, non-stop it system consulting, server virtualization solutions, plus integration, customization and support for small business applications including financials, ERP, management reporting, sales automation, and productivity packages. Progent can provide assistance with one-time projects including site moves and massive software upgrades, extended initiatives such as business reporting application development and support, relational database software programming and administration services, and web design, on-going support such as server monitoring and system administration, or emergency services such as disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for key applications such as Exchange and SQL Server to provide small and midsize companies with greater levels of reliability, security, and performance than is feasible using the type of in-house data center that is realistically affordable for the majority of small businesses. Since Progent uses the same facilities that host the gear of many of the planet's biggest information technology companies, Progent can eliminate the cost of building and managing the systems needed for world-class environmental control, power backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that patches and revisions remain current, security and performance is constantly monitored, and systems are consistently backed up and available for complete and prompt recovery. Learn additional information concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small company's servers in a setting that not only delivers the top degree of fault-tolerance and extensibility but that is also simple for clients to transfer to a different service provider or to bring in-house whenever your situation warrants it. Progent's Private Cloud hosting is founded on tested virtual server technologies that allow companies with multi-vendor networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while getting enterprise-class reliability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed service, can support the multi- platform and non- standardized networks common with smaller companies, and keeps ownership of the software licenses in the client's possession so that moving to a new virtual host is quick, safe, and affordable. This eliminates becoming a captive to a specific hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced online consulting to help organizations of any size connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that combine local IT assets along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.

Why Progent Offers the Right Alternative for Fort Lauderdale, Florida Small Businesses
Progent's staff size, breadth and depth of information technology skill, and experience with corporate IT support allow small companies to avoid the problems related to excessive reliance on thinly staffed service firms or independent engineers.

Teaming with Progent allows your business to:

  • Prevent Over Reliance on Individual Consultants
    For network services, smaller companies sometimes depend excessively on independent consultants. Though individual service providers have lower expenses than larger support firms and can afford to charge nominally lower fees, freelancers are frequently stretched to far to respond quickly to critical network problems. If an independent engineer is occupied with another client, sick, on vacation, or in class, the absence of replacement staff may force your business to go without assistance during an emergency. As your company grows, network unavailability or problems with line-of-business programs become more expensive. The money you thought you were conserving on a freelancer can disappear fast because of lower productivity. In addition, when independent consultants encounter new problems, the unavailability of a large engineering team to count on for advice requires them to train in place while your company ends up with the costs for their continuing education.

  • Gain Access to Experts in Advanced Information Technology Issues
    The majority of smaller support organizations or freelance engineers who concentrate on small company IT support may excel at providing routine fixes but don't have the experience to work cost-effectively with complicated IT infrastructures with a variety of operating systems, many locations, VoIP systems, remote workforces, integrated accounting and operational software, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's extensive staff of specialists can be valuable to your company because enterprise networks are inherently complicated, support problems demand in-depth knowledge in numerous technical disciplines, and reaching a high level of robustness, availability, and security requires enterprise-tested leading practices.

  • Build a Solid Basis for Seamless Growth
    Small companies often start with a network cobbled together on a tight budget. Lacking a strong basis, a sequence of ad hoc repairs commonly get tossed onto of a marginal foundation. As a business grows, stability and expandability issues can hinder the productivity of the organization. Such networks require thorough evaluation, smart strategic planning, and in-depth experience to upgrade to a network environment that can provide the reliable basis to handle current business needs and support future expansion.

  • Work with Solution Consultants, Not Product Resellers
    Smaller companies require direction and insight to work through an ever more complicated array of technology options available for enabling growth and improving productivity. Businesses do not need an IT engineer or service firm that attempts to promote products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers services only. This allows Progent to align technical services with the genuine interests of clients. Combining IT support and product reselling can lead to a situation where the recommended solution is built around a preselected technology instead of being based on the true requirements of a small business.

Contact Progent
In case your Fort Lauderdale, Florida business wants to get in touch with Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Network Support
For immediate remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).















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