Expert Online Support for Fort Lauderdale, Florida Networks from Microsoft Certified Consultants
Small businesses have typically been underserved by large network service organizations. Some small companies permit themselves to become dangerously reliant on freelance consultants or small support firms who don't have the size or broad knowledge to react quickly or efficiently to network emergencies. Still other small companies turn to giant support providers that employ personnel trained to provide standardized fixes for ordinary problems but who are missing the experience and versatility to handle the variety of configurations and absence of standardization that characterizes small company IT networks.

Progent's time-tested methodology for providing affordable and effective network support to small businesses has made Progent one of the top Microsoft Gold IT service firms in the industry. Progent has delivered remote support to businesses in every state in the U.S. and offers onsite technical support in almost all zip codes.

For medium-size and enterprise companies, Progent offers co-sourcing and project management support to supplement the skills of your in-house IT service group. This can cut costs and minimize technical risks for major projects like application development, disaster recover/business continuity preparedness, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to assist your company to design and implement your cloud computing strategy.

Core Practice Areas Serviced by Progent for Fort Lauderdale, Florida Office Networks
A Microsoft Certified Gold Partner IT service firm with a world-class team of Cisco certified CCIE network experts and Apple Computer certified consultants, Progent provides emergency assistance and low-cost online consulting to Fort Lauderdale, FL businesses for a wide array of computer technologies such as:

Service Delivery Alternatives for Fort Lauderdale, Florida Businesses
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and network management outsourcing. Progent's model for providing IT support services is built on the Help Desk Call Center operational structure familiar to larger IT support organizations. Progent's Helpdesk Support Model ensures rapid support, comprehensive service documentation, consistent follow-through, and tight cost control across a range of IT service delivery modes that include remote troubleshooting, in-person support, top-level consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers urgent and scheduled online support for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's seasoned support experts can assist clients to troubleshoot and fix network problems without the expense or delay of on-premises service calls. The background of Progent's network engineers allows them to resolve most network problems rapidly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible signup procedure for first-time customers to accommodate emergency network problems and Progent charges per minute with zero startup fees or time minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISSP-certified security engineers. Learn more information concerning Progent's remote computer troubleshooting services.

  • Onsite Support
    Progent provides on-site technical support for signed-up customers in larger cities in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online service engineers to deliver small and midsize businesses the best of both worlds: onsite support professionals when you require them as well as the remote expertise of Progent's seasoned team of IT consultants, security professionals, and business software programmers. The response time for on-site service visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for on-premises support. Learn more details about why to register for Progent's in-person network support.

  • Help Desk
    Progent's Help Desk Call Center Services are designed for all companies who need fast and dependable support from an online Help Desk with efficient telephone support, remote troubleshooting capability, and enough technical strength for all needed escalation. Because small and midsize businesses usually have limited information technology budgets and can provide little management attention for dealing with network support, Progent's Contact Center Services could be the most cost-effective option to ensure that business information systems are always up and running. Read more about Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable access to world-class consultants who can provide assistance with critical technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, network security engineering, fault tolerant it system engineering, server virtualization solutions, plus integration, programming and support for business software such as financials, operations, management reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects such as site moves and major system migrations, extended initiatives such as management analytics application programming and customization, relational database application development and DBA services, and web design, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and network management, or urgent response like disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for vital applications such as Exchange Server and SQL Server in order to provide small and midsize companies with higher levels of availability, protection, and performance than is possible using the type of on-site data center that is practical for the majority of small and midsize businesses. Because Progent uses the same facilities that host the equipment of many of the planet's largest information technology companies, Progent can save you the cost of building and managing the systems required for enterprise-class environmental control, power failover, and uninterruptible Internet access. For managed application servers, Progent can also make sure that upgrades and revisions stay updated, protection and efficiency is continually monitored, and systems are consistently backed up and available for full and prompt restoration. Learn additional information about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize company's servers in an environment that not only provides the highest level of fault-tolerance and extensibility but that is in addition easy for customers to migrate to another service provider or to move internally if your business situation calls for it. Progent's Private Cloud hosting service is structured around proven virtualization techniques that allow companies with multi-vendor environments to benefit dramatically on the costs of hardware, infrastructure support, and network administration while getting enterprise-class reliability and an unparalleled degree of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered service, can support the multi- OS and non- standardized environments typical of small businesses, and retains ownership of the software in the customer's hands so that migrating to a new virtual host is quick, reliable, and affordable. This avoids becoming a prisoner of a specific hosting provider while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide advanced online support to help businesses of any size integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid environments that support Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that combine on-premises resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

Why Progent Offers the Right Choice for Fort Lauderdale, Florida Small Businesses
Progent's size, breadth and depth of information technology skill, and experience with enterprise network consulting enable small businesses to avoid the problems related to over reliance on thinly staffed service organizations or independent consultants.

Teaming with Progent's Experts enables your business to:

  • Prevent Over Dependence on Freelance Support Consultants
    For IT support, smaller companies sometimes rely heavily on individual consultants. Although freelance support providers have lower expenses than larger IT service organizations and can afford to bill nominally lower rates, individuals are frequently stretched to far to react rapidly to urgent problems. If an independent consultant is occupied with different client, sick, on vacation, or in training, the absence of replacement staff may require your company to wait for help in case of an emergency. As your small business expands, system unavailability or problems with line-of-business applications become more costly. The dollars you thought you were saving on a freelancer can disappear fast because of lower productivity. In addition, when independent consultants encounter new technologies, the lack of a big consulting group to rely on for assistance requires them to learn in place while your company winds up with the costs for their ongoing education.

  • Have Access to Certified Professionals in Sophisticated Network Solutions
    The majority of small support firms or freelance engineers who concentrate on small company IT consulting may excel at providing connect-the-dots fixes but lack the seasoning to deal cost-effectively with complicated IT infrastructures that have mixed operating systems, numerous locations, Voice over IP implementations, mobile workforces, interconnected financial and operational software, eCommerce, and specialized business software. Progent's experience with worldwide companies and Progent's extensive staff of specialists can be valuable to your company because enterprise networks are inherently complicated, support problems demand in-depth understanding of in numerous technical areas, and reaching an acceptable level of stability, reliability, and security calls for enterprise-tested leading practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses often start with an IT system cobbled together on a shoestring budget. Without a carefully designed basis, a series of improvised repairs commonly get tossed on top of a weak structure. As a business evolves, reliability and expandability issues can undermine the success of the business. These networks require proper assessment, intelligent business analysis, and in-depth expertise to migrate to a network environment that will act as the solid foundation to handle current business needs and ease future expansion.

  • Team with Solution Finders, Not Resellers
    Small companies require direction and education to navigate through an increasingly complicated maze of technology alternatives available for enabling growth and enhancing efficiency. They do not need an IT engineer or support firm that tries to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent sells services exclusively. This permits Progent to align technical services with the genuine interests of clients. Mixing network consulting and product selling can lead to a situation where the recommended solution is based on a preselected vendor instead of being based on the actual requirements of a client.

Get in Touch with Progent
In case your Fort Lauderdale, Florida business needs to get in touch with Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Technical Help
For immediate remote assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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