Introduction to Progent's Consulting Expertise for RIM BlackBerry Technology
BlackBerry Consulting and Integration ExpertiseMobile connectivity to messages, contacts, schedules, and the web has become a critical feature of information systems for companies of all types. BlackBerry smartphones are among the most popular solutions for maintaining location-independent connectivity. But the infrastructure required to accommodate BlackBerry smartphones has grown steadily more complex as the insistence on non-stop operation and and air-tight security has increased. Progent's BlackBerry qualified consultants focus in providing small businesses world-class network support and troubleshooting services that are economical and effective.

As a Microsoft Gold certified Partner with years of background working with Microsoft Exchange, Progent's consultants can provide in-depth expertise for integrating BlackBerry and Microsoft products by offering support services like Microsoft Exchange 2010 consulting and by delivering complementary support services such as Microsoft Lync Server 2010 integration and Microsoft Office Communications Server consulting to manage IM and Presence. Progent's Microsoft SQL Server 2016 consultants and MS SQL 2014 experts can set up and troubleshoot your SQL server to work efficiently with BES Server, and Progent's MS Data Protection Manager experts can assist your company to design archiving and recovery processes to preserve your messaging data and minimize productivity disruption in the event of a crash of your messaging system.

Progent also maintains one of the country's largest teams of Cisco certified CCIE network consultants who are available online to offer advanced support for architecting and repairing your company's network infrastructure so it accommodates your BlackBerry system with a high degree of resilience, expandability, protection, and maintainability. CCIEs are highly-qualified network consultants who are awarded this prestigious classification only through thorough testing by Cisco. CCIEs are able to handle even the most complex issues surrounding network planning, setup, repair, and support.

Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's advanced solution for administering large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Exchange Server, Domino, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to provide maximum security. BES Server also streamlines a broad selection of key management tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-qualified consultants can show you how to use RIM BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BlackBerry's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your BlackBerry solution

Expert BlackBerry Technical Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Fort Wayne area or anywhere in the state of Indiana. Progent's seasoned online technical support team has helped businesses solve computer problems and cut IT service expenses in every state in the country and established a large following of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote help for a wide selection of issues related to BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help you to resolve a broad range of problems associated with synchronization, device detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution design, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Professional
To contact Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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