Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular products for achieving mobile access to email, scheduling, web programs, and other vital business data. Progent can provide Fort Wayne, Indiana businesses support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small organizations to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, gives small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key jobs like smartphone deployment, upgrades, and deactivation while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry BES Server offers a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of security to match the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to select advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security features are:

  • Lock down a BlackBerry smartphone
  • Erase information from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry Enterprise Server also provides versatility in selecting ways to prevent BlackBerry users from loading or executing unsafe or unauthorized programs. Progent can help you to choose protective techniques like:

  • List precisely what applications are allowed on the device
  • Block external software from using non-volatile memory on the BlackBerry smartphone
  • Select which resources third-party applications can access on the device
  • Restrict the types of access external software running on the BlackBerry device can initialize
  • Block all third-party software from being installed or executed on the device

Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide expert technical help to businesses in the Fort Wayne region or anywhere in the state of Indiana. Progent's seasoned remote technical support team has helped IT organizations solve computer problems and cut support expenses in every state in the United States and established a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.
















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