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Remote Security Consulting and Compliance Audting
for Fort Wayne Small Office Information Networks

For fast assistance with computer security problems, small companies in Fort Wayne, IN, can find expert support online from Progent's security professionals. Progent's online service staff is ready on a 24x7 basis to provide fast and economical assistance with security issues that are impacting the viability of your network. Progent's accredited engineers are certified to provide help for systems powered by Microsoft, Linux, Apple, Sun, and major derivatives of UNIX. Progent's broad array of consulting services covers firewall technology, e-mail security, protected system architecture, and information recovery. Progent's technical support staff has been awarded the industry's top security certifications including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).

Progent provides remote security assistance on a by-the-minute model with no minimum times and without extra charges for setup or off-hour service. By billing per minute and by delivering top level support, Progent's pricing model keeps costs under control and eliminates situations where simple solutions turn into big bills.

Our Network Has Been Attacked: What Can We Do Now?
In case you are now faced with a network security emergency, go to Progent's Emergency Remote Network Support to find out how to receive immediate help.

For businesses who have prepared carefully for being hacked, the step-by-step incident handling procedure outlined by GIAC is Progent's recommended method of reacting to a major security attack.

Introduction to Security Expertise
Coordinating computer protection plus preparedness for recovering vital information and systems following a security breach demands a continual program involving a variety of tools and procedures. Progent's certified security professionals can help your organization at whatever level in your efforts to guard your IT system, from security evaluation to creating a complete security strategy. Key areas supported by Progent's security engineers include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.

Planning and Building Protected Environments
Every company ought to have a thoroughly considered security plan that includes both preventive and reactive activity. The proactive strategy is a collection of precautions that works to reduce vulnerabilities. The post-attack plan defines procedures to assist IT staff to assess the damage resulting from a breach, repair the damage, document the event, and restore business activity as soon as possible. Progent can show you how to design security into your company processes. Progent can install scanning software, define and execute a safe computer architecture, and recommend procedures and policies that will optimize the safety of your network. Progent's security experts are available to assist you to configure a firewall, deploy safe remote access to email and data, and configure an efficient virtual private network.

If your company is interested in an affordable way for jobbing out your security management, Progent's Round-the-clock Network Support Services include non-stop remote server monitoring and quick resolution of problems.

System Recovery and Failure Analysis
Progent offers expertise in restoring networks and computers that have been compromised, are suspect, or have stopped working because of a security breach. Progent can help evaluate the damage caused by the assault, restore normal functions, and retrieve information compromised as a result of the assault. Progent's certified engineers can also oversee a thorough forensic analysis by examining activity logs and using a variety of advanced forensics techniques. Progent's background with security issues reduces your business disruption and allows Progent to recommend effective strategies to prevent or contain new attacks.

Data Backup and Recovery Solutions Based on Microsoft DPM
Microsoft DPM is a powerful fault tolerant backup and restore solution utilizing high-speed disk subsystems to maximize availability, throughput, and manageability. Progent's expert System Center Data Protection Manager support professionals can assist your company to develop an effective business continuity plan, design an affordable high-availability network infrastructure, deploy a Data Protection Manager-based backup and recovery solution, thoroughly validate your system, educate your IT personnel or local consultants how to manage Data Protection Manager, or handle complete information technology outsourcing services including off-site housing of Microsoft DPM servers in Progent's secure data center. For details, visit System Center Data Protection Manager Consulting Services.

Outsourced Spam and Virus Filtering
Progent has teamed with Postini to provide small and midsize businesses E-Mail Guard, a managed service that blocks spam and email viruses before they are able to breach your corporate firewall. Get additional information about E-Mail Guard Outsourced Spam and Virus Filtering.

Special Security Expertise Offered by Progent
Progent's certified engineers can provide world-class support in key areas of computer security such as:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network scans to reveal possible security gaps. Progent has extensive skills with testing utilities and can help your company to analyze audit results and respond efficiently. Progent's certified security consultants also offer web application testing and can perform thorough assessments of enterprise-wide security to assess your company's compliance with key global security specifications such as FISMA, PCI, and ISO. Also, Progent can assess the strength of your wireless protection covering fixed wireless appliances plus mobile handsets. Get more details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Support for Microsoft Internet Security and Acceleration (ISA) Server 2006
MS ISA Server offers policy-based protection, improved performance, and simple administration of complex networks by incorporating both an advanced firewall and a Web cache server coordinated with Microsoft's Microsoft Windows Server operating system. The firewall delivers extensive security filtering, management of access policy, and traffic direction. The Web cache enhances network performance by storing frequently requested Web content.

Progent's MS ISA Server 2006 support expertise provides small businesses the expertise of security professionals who know how to plan and implement a solution that supports your protection needs while avoiding restricting system productivity.

Cisco PIX Firewall and ASA Firewall Expertise
Progent can offer the services of a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to assist you to select, configure, and support Cisco PIX Firewalls and ASA Firewalls. Read additional details about Cisco PIX and ASA Firewall Expertise.

Cisco Security, Virtual Private Network (VPN) and Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting services for Cisco's complete range of security and VPN solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, and Catalyst Series switches. Get the details about Cisco Security, VPN and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Solutions
In addition to being expert in a broad array of protection solutions available from Microsoft and Cisco Systems, Progent can provide small organizations expert consulting for technologies from other major firewall and Virtual Private Network (VPN) vendors including:

  • Check Point Software Technologies
  • WatchGuard Technologies
  • Juniper
  • SonicWALL Inc.
  • Symantec Corp

    Unannounced Intrusion Checking Services
    Unannounced penetration checking is a key technique for helping organizations to understand how exposed their IT systems are to real-world threats by testing how effectively network security policies and technologies stand up to authorized but unannounced penetration efforts instigated by seasoned security specialists using the latest hacking techniques. Read the details about Progent's Penetration Testing Services.

    Certified Information Security Manager Security Support Services
    Certified Information Security Manager (CISM) defines the core competencies and worldwide standards of performance that IT security professionals are required to master. It offers executive management the confidence that those who have earned their CISM have the experience and skill to offer effective security management and engineering services. Progent can offer a CISM support professional to help your enterprise in key security areas such as information security governance, vulnerability management, data protection process control, and incident handling management.

    Get more information concerning Progent's Certified Information Security Manager Security Support Assistance.

    CISSP Security Support Services
    Progent's CISSP experts are security specialists who have earned CISSP certification as a result of demonstrated experience, extensive study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include security administration practices, security architecture and models, access control methodology, software development security, business processes security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

    Get the details concerning Progent's CISSP Consulting Services.

    ISSAP Engineering Support for Secure IT Architecture
    Progent's ISSAP certified security experts are experts who have been awarded ISSAP certification following thorough examination and substantial hands-on work with network security design. ISSAP security experts have acquired comprehensive knowledge of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.

    Find out additional information concerning Progent's ISSAP Certified Protected IT Architecture Engineering Services.

    Certified Information Systems Auditor Support Services
    The CISA accreditation is a prestigious achievement that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo an extensive examination given by the ISACA professional group. Progent offers the services of a CISA-qualified security engineer trained to assist businesses in the fields of information systems audit process, information technology enforcement, systems and infrastructure lifecycle, information technology service delivery, safeguarding information assets, and business continuity preparedness.

    Find out additional information concerning Progent's CISA Support Expertise.

    GIAC (Global Information Assurance Certification) Support Expertise
    Global Information Assurance Certification was established in 1999 to certify the skill of network security engineers. GIAC's mission is to ensure that an accredited professional possesses the knowledge appropriate to provide support in important categories of system, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States NSA. Progent offers the assistance of certified consultants for any of the network security disciplines covered within GIAC certification programs including auditing IT infrastructure, incident handling, intrusion detection, and web-based application security.

    Get more information concerning Progent's GIAC Professional Services.

  • Get in Touch with Progent for Network Security Support
    If your organization is situated in Fort Wayne or anywhere in Indiana and you're trying to find security consulting, telephone Progent at 800-993-9400 or send email to security-help@progent.com.














    © 2002-2008 Progent Corporation. All rights reserved.

    Additional Topics of Interest

    Server Monitoring Support Outsourcing
    Foremost Microsoft Operations Manager 2005 Consulting San Jose

    Even if your company has a minimal network services staff and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-qualified IT consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and servers operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to cut support expenses, fix problems quickly, and anticipate problems before they degrade network productivity. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform complete event management. Progent supports MOM 2000 and MOM 2005 to offer small business systems enterprise-class reliability, security and capacity.

    On-site Technical Support for Service Database
    Technical Support

    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who provide minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and archiving service records results in more effective service and eliminates a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

    Help Desk Software Selection and Deployment Help and Support
    Cisco Help Desk Onsite Technical Support

    Progent's Microsoft and Cisco authorized Consultants offer several service programs to help mid-size and large companies develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk application programs available and decide which packages may be excessively costly, miss key functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional tasks or to fill in for absent or indisposed workers.

    Mid-size Company Consultancy Firms
    Small Business Computer Consultant for Mid-size Office

    Progent provides technical support for mid-size businesses who have 50 to 250 network users. The medium size business or office has typically been an overlooked part of the market for network support expertise. The cost structures and support delivery models of large outside support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an information network whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the small company with big-company support from professional, world-class consultants knowledgeable in a wide array of midsized business technologies. If your medium size organization or small business is looking for levels of IT support appropriate by a medium size organization without budgeting enterprise prices, contact Progent.

    Wireless Integration Support
    Blackberry On-site Technical Support in Sacramento County

    Progent’s professionals offer expertise in a variety of disciplines relevant to mobile connectivity such as network topology, Activesync, wireless protection, wireless email, Windows Mobile 2003. PDA integration, RIM Blackberry, and mobile software programming. Progent's Microsoft certified experts can save your company work and money by applying their wireless background to help you select and integrate wireless networking technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless PDAs perform better.

    Small Business Support Firms
    Computer Support Firms Contra Costa County

    Progent's Microsoft and Cisco qualified network engineers offer expert support for a wide array of products and technologies and can provide that expertise remotely anywhere in the U.S. or in person in major cities throughout the United States and anywhere in Northern California. Progent offers round-the-clock remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for systems that include a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network issues, plus the assistance of CISSP and CISM-accredited security consultants to handle complex security design and problem solving. Progent has provided online network support to businesses in all 50 states in the United States.

    Cisco IP PBX IT Consultant
    Cisco CallManager Express Technical Support Services Alameda

    Progent’s Cisco VoIP professionals can provide expert planning, integration and troubleshooting services for Cisco VoIP products. Cisco AVVID platform provides the foundation and tools for creating a seamless integrated system that can handle voice, video, and data traffic simultaneously. AVVID offers this capability while maintaining a high level of system availability, QoS, and protection. Key benefits of IP communications systems enabled by Cisco AVVID VoIP architecture include a flexible, open migration strategy that permits you to select IP Communications products that meet your current needs, while offering a smooth path for accelerating IP deployment, QoS structures that help deliver optimal voice quality through close control of delay, loss and jitter, and system administration tools that support network administration, operations, repair, set up, fault tracking, and element management. Progent’s Cisco-certified technology experts can show you how to design a reliable Voice over IP solution based on Cisco IP PBX and Cisco IP Telephony products. Progent’s Voice over IP consultants can show you how to pick and install Cisco software that makes sense for your small or mid-size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.

    Check Point NGX VPN Security Auditing
    Security Evaluation in Sunnyvale

    Progent's Check Point experts can help you select and deploy Check Point Firewall and VPN software and hardware based on Check Point Software's security platform to provide an economical and effective security defense for your business network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point NGX VPN with security solutions from other suppliers and offer a central stop for continuing network support, maintenance, education, and consulting services.

    SQL Server 2005 Consultants
    Livermore, CA Computer Consulting

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.












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