Consulting and Technical Support for Research In Motion BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones from Research in Motion are one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus, or Groupwise users to send and receive emails that are encrypted in wireless transit to ensure maximum security. BES Server also simplifies a wide variety of critical management jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-qualified engineers can help you utilize BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-qualified consultants can also help you to use BlackBerry BES Server to perform key procedures not supported by the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and report on the integrity of your BlackBerry solution

Progent's Online BlackBerry-Certified Support is Quick and Economical
For companies in Fort Worth, Texas who need quick and economical help from an authorized BlackBerry support professional, Progent delivers effective remote help from a seasoned support team who have provided network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer professional support in fields including troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also help your company to resolve a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote consulting services for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support costs at a minimum and, by handling issues quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To contact Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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