Dallas, TX Metro Area Contact Information:

City Street Address Contact Information
Dallas, TX 1717 McKinney Ave
Suite 700
Dallas, Texas, 75202
Sales Phone: 214-446-3777

Link: Dallas Network Support Services
Fort Worth, TX 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-499-9550

Link: Fort Worth Network Support Services

Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular solutions for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Fort Worth, Texas businesses the expertise of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has become more difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to external support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote support model, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of BlackBerry smartphones, providing a single platform for handling critical tasks such as device deployment, updates, and deactivation and also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Configuration Assistance

BES Server includes a wealth of data protection options starting with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BES Server also allows excellent flexibility in adjusting degrees of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist your company to select powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:

  • Disable a BlackBerry device
  • Erase information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Enable internal protection against malicious attacks

BES Server also offers flexibility in determining ways to prevent BlackBerry users from installing or running unsafe or unauthorized programs. Progent can help you to select blocking techniques like:

  • Specify precisely which applications are permitted on the device
  • Prevent external software from using persistent storage on the device
  • Determine what resources third-party applications can use on the device
  • Limit the types of connections external software running on the BlackBerry device can initialize
  • Prevent all third-party applications from being loaded or executed on the smartphone

Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Economical
For companies in Fort Worth, Texas who need quick and affordable help from a qualified BlackBerry consultant, Progent delivers efficient online help from a seasoned support team who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Online consulting services eliminates travel costs and lets engineers solve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide expert help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Professional
If you wish to contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.
















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