Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for maintaining mobile connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Fresno, California businesses the services of BlackBerry-qualified experts who can help companies to maintain their BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often turn to external consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.

Consulting and Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a single platform for handling key jobs like device deployment, upgrades, and deactivation while also providing a solid infrastructure for data protection and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry BES Server offers a variety of data protection capabilities beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of protection to match the special needs of your environment. Progent's BlackBerry certified engineers can help your company to select powerful security functions and enable them wirelessly. Samples of these wirelessly selectable security settings are:

  • Disable a device
  • Erase information from a missing or stolen smartphone
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also offers versatility in selecting how to keep BlackBerry users from loading or executing unsecure or unauthorized code. Progent can help you to select blocking processes like:

  • List exactly what programs are allowed on the device
  • Block external applications from allocating non-volatile storage on the BlackBerry smartphone
  • Select which resources third-party software can access on the smartphone
  • Limit the types of access external programs running on the device can initialize
  • Prevent all third-party software from being loaded or executed on the smartphone

Professional RIM BlackBerry Technical Services Available Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide prompt assistance to companies in the Fresno region or throughout the state of California. Progent's experienced online technical support experts have helped businesses resolve network problems and cut IT service costs in every state in the United States and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide selection of issues associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also help your company to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small business IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support costs low and, by resolving issues quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, system architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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