Fast Online Consulting for Fresno UNIX, Linux, or Sun Solaris NetworksFor small businesses located in Fresno or anywhere in the state of California, Progent offers help for networks based on UNIX or Linux or for networks that include a mix of UNIX and Windows platforms. Progent has delivered remote support to companies in every state in the United States. (Refer to Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified engineers for challenging infrastructure issues, plus the assistance of CISSP-certified security consultants to help with advanced security architecture and business continuity preparedness.

Progent's remote support engineers offer exceptional value because they have the practical experience and the advanced technology to resolve the majority of network issues quickly. This reduces direct expenses since solutions require a smaller number of chargeable consulting minutes. Remote support also eliminates the cost of sending a consultant to your location. Your organization benefits even more in incidental expenses by reducing or eliminating network downtime and related losses due to business discontinuity, upset clients, unproductive workers, and distracted executives.

Progent's billing model for online support is structured to maximize the impact of your network support dollar. Progent bills by the minute for telephone-based consulting, so you are billed exclusively for the support that you receive. Unlike many remote support firms, Progent requires no initialization charge or minimum job duration. Progent's per-minute granularity and clean policy for billing save you from situations where speedy. minor repairs somehow end up as major bills. Progent's penchant for handling technical issues efficiently translates into your company saving cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has developed a collection of optimized technologies and field-proven methodologies that permit the maximum level of effectiveness for online engineering help and troubleshooting for small company computer networks. Progent offers protected Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN connectivity allows the staff of Progent's online support team to communicate with your system without violating system security.

Progent's powerful service reporting application stores comprehensive records describing all service that Progent's clients have been provided. Progent's staff consultants have the benefit of the specifics of all help provided to each Progent customer by every Progent consultant. This archive of problems and repairs is organized as a quickly retrievable internal database that allows Progent's remote support experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and formal relationships with major industry leaders such as Cisco and Microsoft permit access to other vast technical support databases and permit priority access to vendors' internal support staff with the result that Progent's online consulting experts are able to arrive at the most efficient resolutions promptly.

Start Receiving Online UNIX/Linux, Solaris, or Mac OS X Computer Support from Progent
To access Progent's phone support in Fresno or anywhere in California or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for IT help, visit Immediate Urgent Support.

Phone-based Support Services Provided by Progent
Progent's online technical support engineers possess certified skills in a comprehensive set of disciplines. This breadth of capability enables Progent's consultants to tackle virtually any problem likely to occur in a small company network. Credentials held by Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To help companies with multi-operating system environments, Progent also provides the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers.

Remote technical support services available from Progent to small businesses in Fresno and throughout the state of California include:

  • UNIX/Linux, Solaris, and Mac OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Mac OS X remote consulting services address a broad spectrum of computer technology such as system infrastructure, email systems, system and operational security, UNIX and Windows integration, virtual server products for server hardware consolidation and easy management, and migration from legacy applications to current Windows or Linux-based solutions. Progent's team-oriented methodology for resolving technical problems promotes quick escalation, if necessary, to engineers with appropriate expertise to handle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and cuts service expense.

    Progent's UNIX/Linux consultants can provide emergency online help for resolving problems within UNIX/Linux systems based on popular variants of UNIX such as:

    Important Linux versions for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco Consultants for Fresno, CaliforniaThe Cisco CCIE certification is the highest accreditation for network infrastructure engineers, and certifies an individual's networking knowledge at the master level. Cisco qualified CCIEs can handle the most stubborn problems encountered in network infrastructure design, deployment, maintenance, protection, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house support staff in isolating anomalies with Cisco IOS Software network administration tools and developing workarounds or locating program patches. Cisco qualified CCIEs represent an excellent cost-effectiveness since their broad expertise permits them to solve even the most difficult problems rapidly. In many cases, less seasoned engineers can wrestle for many hours or days with the same tasks that a Cisco CCIE can dispose of in a few minutes. Few support organizations make Cisco CCIEs accessible to help small and medium sized businesses. Progent offers quick phone access to a Cisco CCIE so your company can receive timely assistance for serious network problems that are impacting worker efficiency but are not within the comfort zone of your regular computer maintenance providers. Progent's Cisco-qualified CCIE engineers can tie into your environment by means of sophisticated on-line support technology to perform quick, safe, and economical diagnosis and repair. Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's popular family of networking devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, VoIP systems, Catalyst switches, as well as VPN products.

  • Authorized MS Windows Support
    Microsoft Windows Experts for Fresno, CaliforniaProgent's Microsoft-certified online support experts offer network troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your company the expertise of consulting professionals who can assist your company with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 design, Microsoft Skype for Business migration support, Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a wide range of remote PC desktop services including Microsoft Windows 7 integration, upgrading to 64-bit desktop software, integrating Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Certified Network Security Consultants
    CISSP Certified System Security Consultants for Fresno, CaliforniaProgent's accredited CISM and CISSP security engineers can provide a range of security solutions to bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Windows environment against attacks or help you to recover rapidly following a damaging breach. Security support services available from Progent cover thorough security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Hydra; rapid recovery from virus and worm attacks; configuring firewalls; building secure techniques for remote and mobile communication; securing your messaging system from viruses, spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online support services to help organizations of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that combine local IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Special Consulting Services Offered by Progent
Progent offers the skills of seasoned online consulting experts for contract projects that small companies frequently request. Billing charges for longer-term consulting projects are set based on the qualifications of the engineers required. Progent's experience with these special fields of computer technology enables clients to execute major initiatives economically and on schedule. Progent's special online consulting services include:
  • Help Desk Support
    Progent's Call Center support programs for small and midsize organizations with networks that incorporate UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Help Desk outsourcing services are a convenient solution for small businesses who don't have the resources to create an in-house Help Desk but who want quick response from a reliable Call Center with professional phone assistance plus the technical depth to escalate complex tasks to high-level consultants.

    Progentís Virtual Help Desk Call Center is designed for larger companies and serves as a seamless extension of your established Help Desk team. Progent's Virtual Help Desk can act as an escalation resource for the toughest computer system issues, or be available in overflow circumstances when your regular support engineers are overwhelmed.

    Progent's Call Center consulting expertise can assist you in building an efficient new Help Desk or revamping your current organization, evaluating or customizing Call Center software to meet the particular demands of your corporation, or providing occasional online staff to work with your in-house Call Center group to deal with demanding events such as software transitions, major updates, or rolling out new business software.

    Progent's Call Center team of seasoned network consultants offers your clients in Fresno or anywhere in the state of California immediate assistance from an effective support group with extensive background providing phone help and online repair service for IT systems powered by UNIX/Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk perception as a crucial enabler of business productivity, and Progent's intent is to fix instead of merely document network problems.

  • Business Applications Support: Training, Programming, and Integration
    Progent's Applications Experts staff offers remote advanced consulting expertise and training in special application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and education for Microsoft business applications such as CRM, MS Project, MS Word, and Excel. To find out more information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac experts can support the creative components of Mac computing by offering phone-based help support and education in graphics, audio, and video. Progent's consultants can provide assistance in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific jobs such as capturing or digitizing audio/video or setting up an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Fresno, or anywhere in the state of California, online network and server monitoring services centered around MS System Center Operations Manager 2007, customized by Progent for your environment so your network maintenance is proactive and automated. By exposing possible issues before they grow into downtime, automated monitoring can minimize inconvenient and costly service breakdowns. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Mac OS X networks, Windows networks, or networks based on a combination of OS platforms.

How Your Fresno Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent remote expertise with UNIX/Linux, Sun Solaris, or Apple Mac computer systems, visit Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent.

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