Immediate, Low-cost Online Network Troubleshooting for Fullerton, California Small Businesses
For more than two decades, Progent has specialized in providing enterprise-quality computer support to customers who have small-business budgets. Progent has developed a unique support system that includes a cost-effective, tightly connected virtual office infrastructure, custom remote troubleshooting technology, a substantial pool of consultants certified in a wide array of IT disciplines, a Help Desk operational structure that maximizes efficiency and ensures follow-up, a global group of on-line service professionals, on-site service options for the majority of most zip codes in the U.S., and a corporate culture focused on solving network issues in the shortest time and at the least cost to clients.

For larger companies, Progent can provide co-sourcing and project management services to reinforce the skills of your in-house network service group. This can save money and minimize technical risks for major IT initiatives such as software design and development, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to accredited consultants to help your business to plan and execute your cloud strategy.

Core Technologies Serviced by Progent for Fullerton, California Business Networks
A Microsoft Gold Partner consulting firm with a large team of Cisco qualified CCIE networking consultants and Apple Computer accredited engineers, Progent provides urgent assistance and low-cost online consulting to Fullerton, CA businesses for a wide array of information technologies such as:

Support Delivery Options for Fullerton, California Companies
Progent has a variety of options for providing small and midsize companies and local governments with cost-effective computer services for troubleshooting, system architecture, hosting, and IT management. Progent's model for delivering computer support is based on the Call Center operational structure familiar to big IT groups. Progent's Help Desk Support Mechanism promotes fast response, comprehensive service documentation, reliable follow-through, and tight expense monitoring for a range of IT support delivery alternatives that include remote repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine remote service for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified support professionals can assist customers to troubleshoot and fix network issues without the expense or time loss of in-person service visits. The experience of Progent's network consultants allows them to resolve the majority of network issues quickly. For the toughest problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-accessible registration procedure for first-time customers to address urgent network problems and Progent bills by the minute with zero sign-up fees or minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISM-certified security engineers. Learn additional details about Progent's remote network troubleshooting services.

  • Onsite Support
    Progent offers onsite computer support for registered clients in larger cities in the United States. Progent's onsite service personnel can work in conjunction with Progent's remote service experts to give small and midsize businesses the ideal combination: hands-on service technicians when you need them as well as the remote expertise of Progent's worldwide staff of IT consultants, security specialists, and business software developers. The response time for in-person service visits is typically less than 24 hours. There is no sign-up or retainer fee for becoming a Progent customer for on-premises service. Find out more about why to register for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are intended for small and midsize companies who need prompt and dependable access to a professional Help Desk with effective phone assistance, remote repair tools, and sufficient technical strength for all needed escalation. Because small and midsize companies typically have limited information technology funds and can provide little management attention for handling network support tasks, Progent's Helpdesk Services can be the most efficient option to ensure that business information networks stay productive. Read more details concerning Progent's Help Desk services.

  • Consulting Services
    Progent offers small companies budget-friendly availability of world-class IT professionals who can provide help with vital technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network security engineering, high availability network engineering, virtualization solutions, plus integration, customization and training for small business software such as accounting, ERP, business analytics, CRM, and productivity packages. Progent can provide assistance with one-shot projects such as office relocations and massive system upgrades, longer term projects like business reporting application programming and support, database application development and DBA services, and web design, on-going support such as server monitoring and network management, or emergency services such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host critical business applications like Exchange and Microsoft SQL Server to provide small and midsize companies with higher degrees of dependability, security, and recoverability than is feasible using the type of on-site data center that is practical for most small companies. Because Progent uses the same data centers that host the gear of some of the world's biggest information technology companies, Progent can eliminate the cost of creating and managing the systems required for enterprise-class environmental control, electrical failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also ensure that patches and service packs stay updated, security and efficiency is continually monitored, and systems and data files are consistently archived and ready for complete and prompt restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small company's servers in a setting that not only provides the highest degree of availability and expandability but that is in addition easy for customers to transfer to another service firm or to move internally if your circumstance calls for it. Progent's Private Cloud hosting is structured around mature virtual server techniques that allow companies with multi-vendor networks to save significantly on the expense of hardware, infrastructure maintenance, and network administration while achieving world-class reliability and an unparalleled level of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed solution, can support the multi- OS and non- standardized environments typical of smaller companies, and keeps ownership of the software licenses in the customer's hands so that moving to a new virtual system is quick, safe, and inexpensive. This avoids ending up a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide advanced remote support services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

Why Progent Offers the Right Alternative for Fullerton, California Small Businesses
Progent's size, breadth and depth of information technology skill, and experience with enterprise network support enable small and midsize businesses to sidestep the problems associated with excessive reliance on thinly staffed support firms or independent engineers.

Working with Progent's Experts allows your business to:

  • Avoid Over Reliance on Freelance Consultants
    For network support, small businesses sometimes rely excessively on independent engineers. Though freelance service providers have lower expenses than larger support organizations and can afford to charge apparently smaller fees, individuals are frequently stretched to far to respond rapidly to critical situations. If a freelance engineer is occupied with different customer, sick, on vacation, or in training, the lack of backup staff may force your business to wait for assistance in case of a crisis. The more your small business grows, system unavailability or difficulties with critical applications become more costly. The dollars you believed you were conserving on a freelancer can be eaten up quickly due to lost output. Also, when independent engineers encounter new problems, the lack of a large engineering group to depend on for assistance forces them to train on the job while your business winds up with the bill for their ongoing training.

  • Have Access to Experts in Advanced IT Issues
    Many small service organizations or independent consultants who concentrate on small company IT consulting are capable of providing routine fixes but lack the experience to deal efficiently with complicated IT configurations with a variety of platforms, many offices, Voice over IP implementations, mobile workforces, interconnected accounting and analytical software, data-driven web sites, and specialized business applications. Progent's background with worldwide companies and Progent's extensive staff of experts can be valuable to your business because enterprise networks are inherently complex, support issues demand in-depth understanding of in numerous technical areas, and reaching a high level of stability, availability, and security requires enterprise-tested leading practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses often begin with an IT system implemented on a tight budget. Without a proper basis, a series of band-aid repairs commonly get thrown onto of a marginal foundation. As a company evolves, stability and expandability issues can obstruct the success of the business. Such networks need thorough assessment, intelligent strategic analysis, and broad-based expertise to migrate to an IT environment that will act as the solid basis to meet critical business requirements and ease future expansion.

  • Work with Solution Consultants, Not Product Vendors
    Smaller companies need direction and education to navigate through an ever more complex maze of IT options available for enabling growth and enhancing efficiency. They do not need a network consultant or service organization that tries to promote products. Progent eliminates conflicted motives by not selling hardware and software. Progent provides services only. This allows Progent to match technical services with the genuine interests of customers. Mixing network support and product reselling can result in a conflict where the recommended solution is built around a predetermined technology rather than being driven by the actual needs of a small business.

Contact Progent
In case your Fullerton, California company wants to contact Progent for IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For immediate online support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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