Expert Online Help for Fullerton, California Small Business Computers from Microsoft Certified Consultants
Small companies have traditionally been underserved by large IT service organizations. Some small businesses permit themselves to grow excessively reliant on individual engineers or small support firms who don't have the size or extensive skill sets to respond quickly or efficiently to network crises. Still other small businesses turn to giant support providers that employ personnel trained to offer by-the-numbers fixes for common issues but who are missing the background and versatility to handle the diversity of configurations and lack of standardization typical of small company IT networks.

Progent's proven approach to delivering affordable and successful network support to small businesses has made Progent one of the top Microsoft Gold IT consulting organizations in the United States. Progent has delivered online help to small businesses in every state in the United States and can dispatch in-person help in most zip codes.

For mid-size and large businesses, Progent can provide co-sourcing support to reinforce the technical skills of your internal network support group. Co-sourcing can cut costs and help meet schedules for major projects such as application programming, disaster recovery planning, network security audits, office consolidations, or technology migrations and upgrades.

Progent can also offer access to accredited experts to assist your company to plan and implement your cloud computing strategy.

Key Practice Areas Supported by Progent for Businesses in Fullerton, California
Progent's team of certified support professionals offers help for virtually all aspects of network systems deployed by businesses of any size. Practice areas supported by Progent in Fullerton include:

Service Delivery Options for Fullerton, California Companies
Progent has a selection of alternatives for providing small and midsize companies with affordable computer services for technical support, system architecture, hosting services, and IT administration. Progent's paradigm for providing IT support is based on the Help Desk structure familiar to big IT support groups. Progent's Helpdesk Service Model promotes fast response, thorough activity documentation, consistent follow-through, and tight expense monitoring for a range of network support delivery options that include remote troubleshooting, onsite support, top-level consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's certified support professionals can help customers to analyze and repair network issues without the expense or delay of on-premises support calls. The background of Progent's network engineers makes it possible to handle most IT issues quickly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-based registration process for first-time clients to address urgent network problems and Progent bills by the minute with zero startup charges or minimums, so you pay only for the help you receive. Experts available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISA-certified security engineers. Learn more details concerning Progent's online network support expertise.

  • Onsite Support
    Progent offers onsite computer support for registered customers in major metropolitan areas in the U.S. Progent's on-site support personnel can work in tandem with Progent's online service experts to give small businesses the optimal solution: hands-on service technicians when you need them as well as the on-line expertise of Progent's worldwide staff of network consultants, security professionals, and business application developers. The response time for in-person support calls is typically less than one business day. Progent requires no sign-up or retainer fee for becoming a Progent customer for on-premises service. Learn more about why to sign up for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are designed for small and midsize businesses and local governments who require fast and reliable access to a professional Contact Center with effective phone assistance, remote repair tools, and enough technical depth for full escalation. Since small and midsize businesses typically have tight information technology budgets and can spare little management attention for dealing with IT support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most efficient option to ensure that business information systems stay up and running. Learn more concerning Progent's Helpdesk services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly access to enterprise-class consultants who can provide assistance with vital products and technologies including Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network security consulting, fault tolerant it system design, virtualization strategies, plus configuration, programming and support for business programs including financials, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with one-time projects such as site relocations and major system upgrades, longer term initiatives like management reporting software development and customization, database application programming and DBA services, and web development, continuing services such as server monitoring and network administration, or urgent services like data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for critical applications like Exchange and Microsoft SQL Server in order to provide small companies with greater levels of reliability, security, and performance than is possible using the class of on-site data center that is achievable for the majority of small organizations. Since Progent uses the same facilities that host the equipment of many of the world's biggest information technology companies, Progent can save you the expense of creating and maintaining the systems required for enterprise-class environmental control, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain current, protection and efficiency is constantly monitored, and systems are regularly archived and ready for full and rapid recovery. Learn additional information about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting services for all of a small or midsize company's production servers in a setting that not only provides the top level of availability and expandability but that is in addition simple for customers to transfer to another service provider or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow companies with mixed networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor flexibility. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered service, can support the mixed- OS and loosely standardized networks common with small businesses, and keeps ownership of the software in the customer's possession so that migrating to a different virtualized host is quick, reliable, and affordable. This avoids becoming a prisoner of a single hosting provider while still providing all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert remote support to help companies of all sizes integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

Why Progent Is the Right Alternative for Fullerton, California Small Businesses
Progent's staff size, depth of technical expertise, and familiarity with corporate network consulting enable small businesses to sidestep the pitfalls associated with over reliance on small service organizations or independent consultants.

Teaming with Progent enables your company to:

  • Prevent Excessive Dependence on Individual Consultants
    For IT support, smaller companies often rely heavily on independent engineers. Though freelance service providers carry lower expenses than more substantial support firms and can afford to charge apparently lower rates, individuals are frequently too overworked to react quickly to urgent situations. If an independent consultant is occupied with different client, ill, on vacation, or in training, the absence of backup staff may force your company to wait for assistance during an emergency. The more your small business grows, network unavailability or problems with line-of-business applications become more costly. The dollars you believed you were saving on an independent consultant can be eaten up quickly due to lost output. Also, when independent consultants confront new problems, the lack of a big engineering team to rely on for help requires them to learn in place while your company winds up with the bill for their continuing training.

  • Have Access to Expertise in Complex IT Issues
    Many smaller support organizations or freelance engineers focused on small business IT consulting may excel at providing connect-the-dots fixes but lack the seasoning to deal efficiently with complex network configurations that have a variety of operating systems, many offices, VoIP systems, remote clients, interconnected accounting and operational applications, data-driven web sites, and specialized business software. Progent's background with worldwide companies and Progent's large group of experts can benefit your small business because enterprise networks are characteristically complex, integration problems demand thorough knowledge in many technical areas, and achieving a high degree of robustness, reliability, and security requires enterprise-tested processes.

  • Create a Solid Basis for Growth
    Small businesses often begin with a network implemented on a tight budget. Lacking a carefully designed architecture, a series of band-aid repairs commonly get tossed onto of a tenuous structure. As a business evolves, stability and scalability issues can obstruct the productivity of the business. These environments need thorough evaluation, intelligent strategic planning, and in-depth expertise to upgrade to an IT infrastructure that will act as the solid foundation to handle current business requirements and support future growth.

  • Partner with Solution Consultants, Not Resellers
    Small companies require direction and insight to work through an increasingly complex array of IT alternatives available for accelerating business growth and enhancing productivity. Businesses do not need an IT engineer or support organization that tries to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers consulting and services exclusively. This permits Progent to align technical support with the genuine needs of customers. Combining network consulting and product selling can result in a conflict where the recommended solution is built around a predetermined vendor instead of being based on the true requirements of a client.

Get in Touch with Progent
In case your Fullerton, California business wants to contact Progent about network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Assistance
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2017 Progent Corporation. All rights reserved.