For business network systems located in the state of Georgia, Progent's Microsoft certified technical experts can deliver phone assistance and remote troubleshooting to resolve your computer network troubles fast and cost effectively. Progent has developed world-class skills, advanced software tools, and support databases to diagnose and resolve IT problems while avoiding the expense and time delays normally associated with on-site service calls.

If your Georgia business is situated beyond the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer network support options may be limited in skills, or not available during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the task, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers proven virtualization platforms, a world-class data center, plus the technical experience of Progent's Microsoft Gold qualified consulting staff to provide small businesses a comprehensive network outsourcing solution that enhances system dependability and security, reduces administrative overhead, and lowers expenses. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the operating systems, and the applications. Since the environment is virtualized, it can be transported immediately to a different hardware host without time-consuming and chancy reinstallation and configuration. With Private Cloud hosting, you are not held captive to a single hosting service.

Full Array of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security consultants can help you to perform complete security assessments, restore operations rapidly from virus attacks, configure firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus protection and email encryption, and craft a corporate-wide security strategy built around 24x7 automated network monitoring.

Temporary CIO Support Services
Progent can supply businesses with an information management professional who can function as a temporary or part-time CIO. This experienced IT officer can provide strategic direction to assist you to integrate sensible IT products to enhance business processes so they match more closely with your business goals. Your company can create and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive. Vital tasks Progent's part-time Chief Information Officer can carry out include strategic planning, establishing technology budgets, building and tracking models for TCO, optimizing business processes, reviewing contracts with suppliers, establishing security policies, business impact analysis, automating data center management, desktop support solutions, patch control, and business continuity preparedness.

Common Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent's certified Cisco experts are setting up domain name, DHCP, routing tables, logging, and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel issues; creating a network diagram and documenting configuration; plus security and fault tolerance planning.

Design and Deployment Support for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support to help businesses of any size to plan, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help you to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or device. (Refer to Cisco Meraki switches consulting services.)

Progent's Integration and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, BOYD integration, plus integrated BI. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and onsite expertise to assist businesses of all sizes to design, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

After-hours Online Support
Progent's affordable extended hours remote technical support program provides companies round-the-clock availability of online support from Progent's TRC. Services available beyond standard work hours include fixing issues with Microsoft servers, MS Windows desktop support, help with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco technology.

MS SQL Server Application Development
Progent's Microsoft-certified SQL Server application developers can assist with every phase of creating and managing SQL Server-powered database applications. Progent follows industry best practices within Microsoft's MSF Framework to create extensible, manageable custom software applications and to complete application projects on time and within your budget. Software development support offered by Progent for SQL Server environments includes functional specs, database modeling, normalization, data integrity, T-SQL programming, software installation, capacity planning, performance optimization, backup and restoration, partitioning, synchronization, security and compliance, and disaster recovery/business continuity planning.

Planning and Support Services for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key applications by offering centralized, mixed-platform monitoring of IT resources deployed throughout local datacenters and cloud environments. Progent's SCOM consulting group offers advanced online and onsite expertise to help organizations of all sizes to plan, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to move to Operations Manager 2016 from earlier releases or from different monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT administration and support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

Management Consulting for Lync Server 2013
Lync 2013 allows businesses of any size to build a manageable and secure communications environment that permits the modern BYOD computing style with instant messaging (IM). instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 apps including Outlook clients, Excel and PowerPoint. If your company are already using Lync Server, Progent's Microsoft Skype for Business consultants can assist you to plan and implement out an efficient migration to Skype for Business.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

Talk to a Progent Network Consultant
To learn how to contact a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Help.














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