For small office computer networks located throughout the state of Georgia, Progent's Microsoft qualified technical team members can deliver remote phone assistance and remote troubleshooting to repair your computer system troubles fast and cost effectively. Progent has developed world-class skills, advanced software utilities, and support databases to troubleshoot and resolve computer network problems without the cost and time delays associated with on-site technical service visits.

If your Georgia business is situated outside of the larger metro areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby network support options may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California is available for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective test environments, the lab cuts capital costs and technical risk and helps keep critical network projects on schedule.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki wireless access point consultants offer remote and onsite support services to assist businesses of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or device. (Check out Meraki switches consulting services.)

IT Consulting for Small Governments
Progent has extensive experience delivering a broad range of online network support and urgent repair services to local governments and school districts across the United States. Progent is among the pioneers in delivering expert remote IT consulting and has provided network support to organizations in every state. Progent's remote computer support for local governments eliminates travel costs and resolves issues more quickly than onsite support.

MySQL Software Development and DBA Support
Progent's MySQL application programmers and DBAs can provide affordable remote DBA or application development services and can help businesses of all sizes to configure and support MySQL within a reliable IT infrastructure that offers advanced performance, expandability, and protection. Progent also has experience helping companies migrate applications from Oracle to MySQL.

Business Intelligence Reporting Consulting
Progentís BI reporting consultants offer remote and on premises consulting to assist you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and deploying an advanced BI environment. Progent's BI experts can help your company to support your existing BI environment, help you to migrate reports and databases from a discontinued reporting product to a current one, and provide custom remote mentoring tailored to your individual requirements. Progentís business reporting and analytics consultants can provide expertise in all popular business intelligence reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 deployment.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.

Comprehensive Support for Systems at Colocation Sites
There are several hundred enterprise-class colocation centers in Northern California and major cities across the United States, and Progent's colocation center consulting professionals can enhance your network's fault tolerance and performance by helping you choose a colo site that addresses the specific requirements of your business including geographic proximity, size, communications, affordability, and extra additional features and services. Progentís colocation center IT services are designed for businesses with equipment located at colo hosting facilities and in need of timely in-person service at the co-location facility plus remote support from Microsoft and Cisco certified professionals. Progent offers a variety of collocation center consulting services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and deployment of non-stop configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster systems.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration experts can assist you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective remote or on-premises expertise to help you to move efficiently to a productive unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.

Microsoft Exchange 2010 Migration Support
Progent's Microsoft-certified Exchange Server 2010 engineers can assist you to maintain and debug your current Exchange 2010 environment or give you access to the assistance of seasoned Exchange Server 2016 consultants and Exchange Online consultants to help you assess the benefits of migrating to a current edition of Microsoft Exchange that offers quick return on investment by improving your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and consolidating your key communications platforms.

Contact a Progent Network Consultant
To learn how you can access a Progent network support expert for online or on-premises help in , phone 1-800-993-9400 or visit Remote Computer Help.














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