For office network systems located within the state of Georgia, Progent's Microsoft qualified engineers can deliver remote phone help and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-grade expertise, sophisticated tools, and support databases to troubleshoot and fix network problems without the high cost and delays associated with in-person technical service visits.

If your Georgia company is located beyond the larger metro areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby network systems support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your information network.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably based on industry best practices.

Citrix Desktop Virtualization Consulting
Desktop and application virtualization solutions offered by Citrix allow quick provisioning of new client computers, fast publication of new applications, simplified image control, immediate recovery from client hardware breakdown or loss, reduced capital cost and extended useful life for desktop PCs, consistent performance, centralized control and enforcement of security policies, and the ability to prevent sensitive corporate or government data from being taken from the data center. Progent's Citrix XenDesktop consultants and XenApp experts can help your IT staff to evaluate, pilot, install, administer, and troubleshoot Citrix virtual Windows desktop products and can help you manage and support other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Android Phone and Tablet Integration
Progent's Android phone integration consulting services have extensive experience providing online and on-premises assistance for businesses of all sizes who need to incorporate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve technical problems that span multiple vendors and that represent a mix of older and up-to-date technology. Progent offers affordable online expertise to assist you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly challenging technical issues, or Progent can provide comprehensive project management services to ensure that you complete major network projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.

Microsoft Exchange 2016 Migration Support
Progent's certified Microsoft Exchange 2016 experts can assist you in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Live Online Training for Desktop Apps
Progent offers online instruction for an array of client programs and operating systems including Office and Office 365 Excel, Word, Access, Outlook, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and 8. Online learning offers all the benefits of traditional classroom seminars, such as instant interaction between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple students.

Simple Sign-on and Billing Structure
Progent has made it simple to become a client. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time for services performed during normal business hours. All support time is documented in detail and billed to the actual minutes utilized. By-the-minute invoicing eliminates situations in which customers pay major bucks for fast fixes. Your company is charged exclusively for the support you get.

Progent's Integration and Development Support for SQL Server 2016
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security and compliance, availability, BOYD integration, plus built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and on-premises expertise to help organizations of all sizes to design, deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.

Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS cloud integration experts can provide cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent offers occasional support or Progent can provide comprehensive project management outsourcing to help you move efficiently to the Amazon AWS cloud platform.

Exchange Server 2010 Migration Help
Progent's Microsoft-certified Exchange Server 2010 engineers can help you to evaluate the value of Exchange Server 2010 for your organization and can help you to plan and carry out an economical migration to Exchange Server 2010 from Exchange 2003 or Exchange 2K that will provide fast ROI by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining management, and consolidating your key communications technologies.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite help from a certified CCIE specialist to help you to plan, deploy, administer and repair converged communications networks built on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience helping organizations of any size to build collaboration ecosystems by delivering expert services that include Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center, and Unified Attendant Console.

Progent's Online Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can help businesses of any size to integrate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that offers quick return on investment and promotes better business results. Progent can help you to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you resolve compatibility issues with different versions of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individual users and groups.

Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix XenServer virtualization consultants can assist you to understand the strategic advantages of XenServer and other Citrix products, and can help you to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.

Security Inventory Assessment for Small and Mid-size Businesses
Progent has put together two low-cost service packages intended to allow small businesses to receive an objective network security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from a secure machine within your firewall to determine the risk to internal assaults. The two security inventory services are set up and executed from a protected external location.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent network support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Online Computer Support.

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