For small business networks located in the state of Georgia, Progent's Microsoft authorized consultants can deliver remote phone assistance and troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to diagnose and resolve IT problems without the expense and delays normally associated with on-site service visits.

If your Georgia organization is located outside of the larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local computer support options may be limited in technical capability, or unavailable during an emergency. This can result in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís group of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of clients. This means you get not just the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for recurring accounts.

Cisco Unified Communications Manager and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM), formerly named CallManager, operates as the heart of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online services to assist you to design, program, test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel applications to the latest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and fix compatibility issues between different releases of Excel. Progent can provide as-needed support to organizations who need a fast fix to a specific problem related to Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or groups.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given exclusively to the top class of companies that work closely with Microsoft, have been tested for technical skills, and have verified customer references. Gold Partners are required to maintain large staffs of IT professionals who have undergone comprehensive proficiency testing. Gold Certified Partners are given access to special support and training programs from Microsoft and early exposure to beta software for training and study purposes.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP experts provide online and onsite support to assist organizations of all sizes to design, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or device. (Refer to Cisco Meraki switches configuration and management.)

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises installations of Exchange. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical problems and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget. To find out more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide expert remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small businesses and campus LANs to enterprise data centers and public clouds. Progent can assist you to deploy Cisco's quickly evolving switch technology to achieve the performance, expandability, availability, virtualization, data protection and manageability demanded by your business. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's consulting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting services. For information about Progent's support for Meraki switches, see Meraki switches consulting services.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a converged voice messaging platform that facilitates productive collaboration by providing flexible set of alternatives for retrieving voice messages within a framework that is easy to deploy and administer. Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant services for small to mid-size businesses and corporate branch locations with up to 500 workers. Progent's Cisco-certified CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment continues to deliver significant business value.

Expert IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade data center colocation sites in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's colocation center support team can improve your network's reliability and performance by helping you choose a colocation site that addresses the particular needs of your enterprise including geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís colocation center IT services are intended for companies with equipment housed at colocation hosting facilities and in need of on-demand on-premises help at the colocation facility as well as online help from Microsoft and Cisco qualified experts. Progent offers a variety of colo center consulting services including system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of fault tolerant configurations, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.

Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless VoIP phones usually requires that you set up and fine tune many key pieces of your wireless infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration consultants offer remote and on-premises support to help your organization build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist your business to design, deploy, manage and repair unified communications environments built on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds helping organizations of any size to create collaboration solutions by providing expert services such as Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless VoIP phone solutions. Progent can help you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Mobility.

Contact a Progent Network Consultant
To find out how you can contact a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.

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