For small business network systems located throughout the state of Georgia, Progent's Microsoft and Cisco qualified technical team members can deliver phone help and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed enterprise-grade expertise, software tools, and support databases to identify and repair IT problems while avoiding the high cost and time delays associated with in-person technical service calls.

If your Georgia organization is located beyond the larger metro areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to assist with efficient network solutions.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.

Broad Experience with Microsoft's Leading Server Solutions
Progent provides in-depth experience with Microsoftís leading server systems. Progent offers Windows Server 2016 hybrid integration, Windows Server 2012 R2 planning and deployment, Windows 2008 R2 consulting, Windows Server 2003 assistance, Microsoft Windows 2000 expertise, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Exchange 2007 consulting services, SQL Server 2016 integration and development, and SQL Server 2012 and 2014 assistance.

Wide and In-depth Expertise with Office Networks
Progentís group of more than 80 computer network consultants means customers can take advantage of the leverage of more than a thousand years of cumulative background and collective information to resolve the most difficult IT problems. Progentís certified information technology consultants have the know-how to find fixes quickly and deliver them cost effectively.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given exclusively to the highest class of companies that operate closely with Microsoft, have demonstrated advanced IT expertise, and have verified customer references. Gold Partners are required to maintain large staffs of IT experts who have undertaken extensive certification testing. Gold Certified Partners are provided access to exclusive support and training opportunities from Microsoft and early exposure to beta software for training and study purposes.

Help with Selecting an ISP and a Connection Plan
Progent can provide the affordable support of online Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet access solution matches your business needs. Services provided by Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts offer remote and on premises expertise to help your organization with any facet of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can assist you to support your current reporting system, assist you to migrate reports and databases from an outdated reporting product to a current one, and deliver custom remote mentoring tailored to your individual requirements. Progentís business reporting and analytics consultants offer experience in all popular business analytics reporting and visualization tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

Advanced Project Management Consultants
For enterprise customers in need of high-level project management support, Progent can provide the services of senior IT experts with decades of experience in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These seasoned IT managers can provide project management skills to help businesses to adhere to leading practices to ensure that strategic projects are completed on time and within budget.

Part-time CIO Services
Progent can supply organizations with an information management expert who can serve as a temporary or part-time CIO. This veteran IT officer can provide strategic direction to assist your company to integrate appropriate IT products to improve business operations so they match better with your business goals. Your company can develop and implement a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer. Critical tasks Progent's part-time Chief Information Officer can carry out include strategic planning, rationalizing IT budgets, developing models for Total Cost of Ownership, optimizing business processes, reviewing contracts with suppliers, establishing security standards, monitoring service level agreements, automating data center management, computer desktop support solutions, software revision tracking, and disaster recovery planning.

Planning and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical workloads by offering unified, cross-platform monitoring of IT resources deployed throughout on-premises datacenters and cloud environments. Progent's consulting team can provide world-class remote and onsite expertise to help organizations of any size to design, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can help your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different monitoring products, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.

Progent's Cloud Integration Services for Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your network ecosystem. Progent can provide full-service project management support so you can design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Azure planning and integration support.) Progent can also provide ongoing consulting, technical support, and customized training.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide expert online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's continually evolving switch solutions to achieve the speed, scale, resilience, virtualization, security and ease of management demanded by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch support. For information about Progent's support for Cisco's Nexus line of switches, refer to Cisco Nexus switch consulting and support. To find out about Progent's support for Meraki switches, see Meraki switches consulting and troubleshooting services.

Exchange Server 2013 Migration Consulting
Progent offers comprehensive Exchange Server 2013 migration support including ROI evaluation, outsourced or co-sourced project management, site prep, specification of new software and hardware required, preparing your Active Directory (AD) forest and domains to work optimally with your Exchange 2013 solution, designing DAGS that deliver maximum availability to your Exchange mailboxes, system verification at a client's site or at Progent's testing facility, setting up temporary coexistence of Exchange Server 2013 and previous versions of Exchange, installation of the new system, decommissioning the previous servers, and training for customer's support group and users.

Management Consulting for Lync 2013
Lync 2013 allows businesses of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM). instant messaging, real-time presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync 2013 experts can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed model appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 apps including Outlook, Word and PowerPoint. If your company are currently running Microsoft Lync Server, Progent's Microsoft Skype for Business Server consultants can assist you to plan and carry out an efficient migration to Skype for Business.

Azure Integration Consulting Services
Progent's Azure planning and integration consultants can help you with any phase of Azure cloud integration including requirements definition, readiness assessment, system design, pre-production testing, deployment, centralized management, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid ecosystem that transparently combines physical datacenters with Azure-based services.

Virtualization Support
Virtualization technologies allow IT organizations to maximize resource utilization, simplify network administration, and enhance application continuity and data protection. operate several virtual servers on one actual processor. Common applications for virtual servers include resource efficiency, inexpensive hosts for applications that require older OS software, and affordable isolation of application development or pilot environments from production ones. Progent's virtual server consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server Hyper-V Virtualization consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and integration, and Citrix XenServer support. Progent can configure virtual servers to maximize performance, reliability and manageability while simultaneously lowering expenses; propose and validate disaster recovery strategies that reduce productivity loss in the event of a catastrophe; and deliver continuing maintenance, repair, and engineering services as virtualization technology advances.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent computer support expert for online or on-premises support in , phone 1-800-993-9400 or visit Remote Network Support.

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