For office computer networks located in the state of Georgia, Progent's Microsoft authorized engineers can provide remote phone assistance and remote troubleshooting to solve your network troubles fast and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to troubleshoot and repair network problems while avoiding the cost and delays associated with onsite service visits.

If your Georgia company is located outside of the larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network systems support options may be limited in skills, or not available during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís team of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but an expert with proven methods for applying that expertise to provide cost effective network solutions.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, each Progent network expert has access to the technology and educational resources needed to provide the best IT help available. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 integration support, and application programming services permit small business customers to benefit from the broad range of skills found in the IT departments of big enterprises without the high expense and hassle of building and managing a large in-house network group.

Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of client productivity apps and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans targeted at customers from students and home offices to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online support to help organizations of all sizes to integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid topologies that utilize physical IT assets along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Exchange Server 2016 Upgrade Support
Progent's Microsoft Exchange 2016 migration consultants can assist you in all facets of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably based on industry best practices.

Juniper Support
Progent's Juniper Networks-authorized network consultants can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to streamline the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain environments that incorporate a mix of Juniper's software platforms.

Video Conferencing Consulting Services
Progent offers the services of an accredited video conferencing engineer with expertise deploying technology from the major telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and optimizes the business value of your information network. Progent can also provide the expertise of network infrastructure consultants who can help businesses of any size to build and troubleshoot a network that provides the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.

Cost-effective Support Solutions
Many small businesses utilize poor metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to complete the identical job than a seasoned Information Technology expert. For example, charging a third less per hour, but taking three times as long for the same task is hardly a deal. Even worse, a poorly architected or implemented IT environment that is unreliable and hard to manage or upgrade can cost a small business many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States confirm the effectiveness of Progent's support model and the expertise of Progent's staff of engineers.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology built into the most recent versions of MS Windows Server has been radically re-engineered to streamline the deployment, configuration, and management of server clusters and to provide improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped configuration and installation, unified cluster administration, redesigned cluster architecture for maximum availability, hardened protection and quorum models, minimization of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist you evaluate the advantages of Windows clustering, plan and execute an installation, train your IT staff to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can show you how you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Expert Wireless Consulting and Support
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help you to plan, configure, manage and repair wireless solutions that are secure, robust, expandable, easy to manage and use, ready to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Remote and onsite Consulting services available from Progent span a variety of wireless technologies such as smartphone integration, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Consulting Services for System Center 2012 Operations Manager
Progent's Microsoft-certified SCOM 2012 consulting experts have over a decade of background designing, deploying, optimizing and fixing SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to help your organization to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.

Expert Support for Systems at Colocation Sites
There are hundreds of enterprise-level colocation centers in Northern California and major metropolitan areas across the United States, and Progent's colocation center support team can enhance your systemís fault tolerance and performance by helping you select a remote data center site that addresses the particular requirements of your business including geographic location, size, connectivity, budget, and value-added features and services. Progentís data center support services are designed for companies with equipment housed at collocation hosting sites and in need of on-demand in-person help at the collocation facility as well as remote help from Microsoft and Cisco certified professionals. Progent offers a variety of colocation center consulting services including network architecture analysis, Windows and Linux server integration and maintenance, tech support for server and communications networking, development and installation of zero-downtime systems, defining and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating high-availability server clustering configurations.

ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important software patches, or isolating performance problems. Find out more about Progent's entire ProSight suite of affordable network monitoring and management services for small and mid-size businesses.

Get in Touch with a Progent Network Consultant
To learn how to access a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Online Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.