Affordable Network Help from Microsoft Qualified Professionals for Businesses in Garden Grove, CA
By delivering world-class know-how when you need it, providing specialized expertise for key business applications, providing high-value services like virtual server hosting, billing only for help you receive, and charging no sign-up fees or retainers for standard services, Progent helps your company to increase the competitive value of your information network and cut support costs. Progent appreciates that network security, dependability, and performance are just as critical to small businesses as to large enterprises but that smaller organizations lack the economy of scale to spend heavily in information networks and internal service groups. Progent's fundamental value proposition is that no IT consulting organization can match Progent's ability to deliver the IT support expertise your company needs when you require it and at a cost you can justify.

For mid-size and large businesses, Progent can provide co-sourcing support to add to the technical skills of your internal network support personnel. Co-sourcing can save money and minimize technical risks for major projects like software design and development, disaster recovery preparedness, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to accredited experts to help your company to design and implement a sensible cloud computing strategy.

Main Technologies Supported by Progent's Consultants for Companies in Garden Grove, California
Progent's national group of world-class consultants provides support for all aspects of information technology deployed by organizations of any size. Practice areas served by Progent in Garden Grove include:

Service Delivery Alternatives Available for Garden Grove, California Companies
Progent offers a variety of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and network management outsourcing. Progent's paradigm for delivering computer support services is based on the Call Center operational structure common to big IT groups. Progent's Help Desk Service Model promotes rapid response, thorough service records, reliable follow-up, and tight expense monitoring for a range of network support delivery options that include remote repairs, onsite help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote assistance for Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's seasoned service professionals can assist clients to analyze and fix hardware and software problems without the expense or time loss of in-person support calls. The background of Progent's network consultants allows them to handle the majority of network problems rapidly. For the toughest problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent offers a convenient, web-based signup process for first-time clients to address urgent situations and Progent charges per minute with zero startup charges or time minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and CISSP-certified security professionals. Find out more details concerning Progent's remote network troubleshooting services.

  • On-site Service
    Progent provides onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service personnel can operate in tandem with Progent's online service engineers to give small companies the optimal solution: onsite support technicians when you need them as well as the remote help of Progent's worldwide staff of network consultants, security professionals, and business application developers. The wait time for on-site service calls is typically under one business day. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Learn more details concerning why to register for Progent's in-person computer service.

  • Phone Support
    Progent's Helpdesk Outsourcing Services are intended for small and midsize businesses who require fast and reliable access to an online Contact Center with efficient phone assistance, online troubleshooting tools, and enough technical strength for full escalation. Since smaller companies typically have limited IT funds and can provide little executive bandwidth for handling IT support tasks, Progent's Help Desk Call Center Services could be the most cost-effective way to ensure that business computer systems stay up and running. Learn more details concerning Progent's Helpdesk outsourcing services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable access to world-class IT professionals who can provide help with vital products and technologies including Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, network security consulting, non-stop it system consulting, virtualization strategies, plus integration, programming and support for small business programs including accounting, operations, management reporting, sales automation, and office productivity software. Progent can help with one-shot projects including site moves and major software upgrades, longer term initiatives such as management analytics application development and customization, database application development and administration services, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or urgent services like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small businesses with greater levels of availability, protection, and recoverability than is feasible with the type of in-house data center that is practical for most small businesses. Because Progent utilizes the same facilities that host the gear of many of the world's largest IT organizations, Progent can eliminate the investment in building and managing the infrastructure required for enterprise-class cooling, electrical backup, and uninterruptible Internet access. For managed application servers, Progent can also make sure that upgrades and service packs stay current, security and efficiency is continually tracked, and systems are consistently archived and ready for complete and rapid recovery. Find out additional information concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting for all of a small company's servers in an environment that not only provides the top degree of dependability and expandability but that is in addition easy for customers to transfer to another service provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that allow small businesses with multi-vendor networks to save dramatically on the costs of hardware, system support, and IT administration while achieving enterprise-class dependability and an unparalleled level of vendor options. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally managed solution, can handle the multi- OS and non- standardized networks typical of smaller businesses, and keeps control of the software licenses in the client's hands so that moving to a different virtual host is fast, reliable, and affordable. This eliminates becoming a captive to a single hosting service while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced remote consulting support to help organizations of any size integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight suite of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security vendors to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that require important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is intended to assess your organization's ability to block or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup/recovery system that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Garden Grove, California Small Businesses
Progent's staff size, breadth and depth of information technology expertise, and experience with enterprise network support allow small and midsize businesses to sidestep the problems associated with over reliance on thinly staffed support firms or individual engineers.

Teaming with Progent's Experts enables your business to:

  • Prevent Over Dependence on Individual Support Consultants
    For IT services, small companies sometimes rely excessively on individual consultants. Though freelance service engineers have lower expenses than more substantial support organizations and can afford to bill nominally lower rates, freelancers are occasionally too busy to respond rapidly to critical situations. If a freelance consultant is busy with another client, ill, on travelling, or in training, the lack of backup staff may force your business to wait for help in case of an emergency. As your company grows, network unavailability or problems with line-of-business programs get more costly. The dollars you thought you were saving on a freelancer can evaporate quickly because of lost output. Also, when freelance engineers confront new technologies, the unavailability of a large engineering group to rely on for help requires them to train on the job while your company winds up footing the costs for their ongoing training.

  • Have Access to Expertise in Advanced Information Technology Solutions
    The majority of small service organizations or independent engineers specializing in small company IT support may excel at delivering connect-the-dots solutions but lack the background to deal efficiently with complex IT environments that have a variety of platforms, multiple locations, VoIP systems, remote workers, integrated financial and analytical software, data-driven web sites, and specialized business software. Progent's background with worldwide companies and Progent's extensive group of specialists can benefit your business because big-company networks are characteristically complicated, integration issues demand thorough understanding of in many technical disciplines, and reaching an acceptable level of robustness, availability, and security requires industry-proven best practices.

  • Create a Solid Foundation for Seamless Growth
    Small companies typically start with a network cobbled together on a shoestring budget. Lacking a proper architecture, a sequence of ad hoc fixes commonly get thrown onto of a weak foundation. As a company evolves, reliability and expandability problems can hinder the productivity of the organization. Such networks require proper evaluation, smart business analysis, and broad-based experience to upgrade to a network infrastructure that will provide the reliable basis to meet critical business needs and support downstream growth.

  • Team with Solution Consultants, Not Resellers
    Smaller companies require guidance and education to navigate through an ever more complicated maze of technology alternatives available for accelerating growth and improving efficiency. They do not need an IT engineer or service organization that attempts to sell them products. Progent avoids conflicts of interest by not reselling hardware and software. Progent provides consulting and services only. This allows Progent to match consulting support with the real interests of clients. Mixing network support and product selling can result in a situation where the proposed solution is built around a predetermined technology instead of being driven by the true requirements of a small business.

Contact Progent
If your Garden Grove, California business wants to contact Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Support
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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