Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular products for achieving mobile access to email, calendars, web-based programs, and other critical business data. Progent offers Garland, Texas companies support from BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and maintenance of BlackBerry technology has become more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry devices, offering a single platform for handling critical jobs like device installation, upgrades, and deactivation and also providing a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent communication between Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server features a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in selecting levels of security to match the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and enable them remotely. Examples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also provides versatility in determining mechanisms to prevent users from loading or running unsafe or prohibited code. Progent can help you to choose blocking processes like:

  • List exactly which applications are permitted on the device
  • Block external applications from using persistent storage on the smartphone
  • Determine what functions external software can access on the smartphone
  • Restrict the types of access third-party software running on the BlackBerry device can establish
  • Block all external software from being installed or executed on the smartphone

Professional RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized BlackBerry engineers are available remotely to provide expert technical help to businesses in the Garland area or throughout the state of Texas. Progent's seasoned online consulting experts have helped businesses solve network problems and reduce support expenses in each state in the country and built a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers online help for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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