Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Garland, Texas businesses support from BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Consulting Support Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of vital management jobs that span from BlackBerry configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist your company to use BES Server to perform important procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones remotely
  • Establish custom management roles
  • Monitor and analyze the overall health of your BlackBerry solution

Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Garland, Texas who want quick and affordable access to a qualified RIM BlackBerry support professional, Progent provides effective online help from a seasoned support team who have provided network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer expert support in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution design, deployment strategy and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry consultant can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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