For small companies and startups in Garland or throughout the state of Texas, Progent offers convenient, quick, and affordable communication with CCIE-qualified engineers. CCIEs are top-level network professionals who earn this elite recognition by completing rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complex problems associated with network integration, troubleshooting, and configuration. Progent’s CCIEs operate directly with Cisco's in-house staff in analyzing problems with IOS utilities and coming up with temporary alternatives or receiving program updates to correct problems. A Cisco CCIE can pinpoint the source of network problems stemming from hardware or applications.
Progent offers immediate access to a CCIE expert by telephone so that your company can receive urgent help for complex network problems that are affecting productivity but are outside the scope of your ordinary network maintenance resources. Progent's CCIE-qualified network experts can access your network using advanced remote support utilities that allow them to perform rapid and low cost diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national Internet providers, and consequently their skills are not easily available to the general public. Progent is one of the few support providers that makes CCIEs available to support small and medium sized companies. Also, Progent offers quick contact with a CCIE by telephone so that you can get timely support for urgent network issues that are reducing worker efficiency.
To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's Urgent Support.
As a certified partner for Cisco and maintaining one of the largest groups of Cisco-qualified CCIE consultants of any independent support company, Progent can provide world-class skill in delivering network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Gold Partner and provides expert application support for a wide range of popular applications, Progent can integrate comprehensive information technology solutions that optimize the business value of your information system.CCIEs represent an exceptional value because their deep expertise allows them to resolve the most intractable problems rapidly. In typical instances, less seasoned consultants can wrestle with the same problems for hours or days. Most Progent's Cisco CCIEs are not only expert at Cisco networking solutions, but have a variety of advanced industry certifications such as Microsoft MCSE, and a major network protection certification such as CISM or GIAC. This allows Progent to provide complete services that incorporate a broad range of technologies without incurring extra expenses and delays managing multiple specialists.
To find out additional details concerning Progent's engineering support for Cisco products, choose a topic:
How Does Our Garland Business Begin Getting Remote Cisco Technical Support from Progent?
To get started with Progent's remote services for Garland or to learn more about Progent's phone support programs, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have an emergency requirement for IT support, go to Immediate Urgent Support.
Other Support Services Available from Progent
Progent's core support offerings include technology integration, Microsoft Exchange expertise, system security planning, desktop support, and Help Desk Call Center support. Progent's Application Experts Team can provide in-depth consulting support for critical application areas. Support offered by the Application Experts staff covers:
By providing a full service one-stop source for IT generalists and specialists, Progent can tailor timely, affordable, and thorough information technology solutions that match the specific needs of businesses in Garland or anywhere in the state of Texas.
Progent can provide voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice communications services available through Progent include long distance, toll-free, local, web meeting, Voice Over IP, and wireless. Progent can also show you how to integrate voice communications services into your IT environment and your business processes so that your company gets all the benefits of the exciting convergence of voice and data solutions. Progent can deliver a full array of Voice over IP consulting expertise to offer your company a competitive advantage and a seamless growth path as communications technology advances.
If you are producing UNIX-based applications in an environment that has Windows-based processors, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of high-value know-how without the constant hassle of maintaining your business network. By using smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an economical solution for supporting an IT system that provides high reliability, protection, and efficiency. Progent's developer support services include full-service network support outsourcing, virtual infrastructure, online and on-siteservice and repair, network monitoring, and help desk call center support.
Progent provided a wireless networking environment that allowed a school to improve productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
Progent offers small and medium size organizations expert consulting for Intrusion Protection Systems and IPSec VPN technology from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and SonicWALL. Progent can help you design a detailed security strategy and choose appropriate technologies from a variety of vendors to support your security goals while staying within your budget restraints.
Progent has agent relationships with some of the industry's top data/voice carriers and can provide your small business the same communications packages you can get by dealing direct. Progent can also assist you to identify the service offerings that make the most sense for your organization and can provide world-class consulting expertise to help you incorporate your data/voice services into a communications system that maximizes the business value of your IT network. Carriers whose services are available through Progent include AT&T, Speakeasy, and New Edge Networks.
Progent's pricing model is to bill for remote service and on-site help by the minute. As a result, you are invoiced only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be forced to permit less critical problems to stay unaddressed.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your 1:25 PM 6/28/2006growing business requirements. Progent’s Cisco-certified network consultants support Cisco’s comprehensive line of products aimed at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and tracking from a graphical Web interface.
Progent is a leader in affordably providing enterprise-class network help to small companies. Progent's achievement in handling the IT service requirements of the historically underserved small company sector is the combined outcome of key technical and operational breakthroughs that have removed a great deal of the traditional expenses out of managing IT support, added unmatched professional expertise into the support system, and dramatically streamlined the solution process.
Microsoft Great Plains can help you expand and control your business more efficiently by offering easy availability of decision-driving information and a fast return on investment. Microsoft Great Plains offers important productivity benefits such as its ability to extend the reach of your organization, manage your financials, automate financial processes, standardize processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft GP support professionals to help you derive all the benefits of your Microsoft Dynamics GP software.
MS Live Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent integration with popular Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant solution. Successful deployments of LCS require extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of LCS throughout your entire organization.
Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient use of physical computers, simplified operations, increased system availability, and easier management. Common uses for virtual servers are resource consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and inexpensive isolation of software development or pilot testing systems from on-line systems.
