Fast, Affordable Online Computer Network Troubleshooting for Glendale, Arizona Small Businesses
For over twenty years, Progent has specialized in providing world-class network support to clients who have small-business budgets. Progent has developed a powerful support solution that features a streamlined, seamless virtual office network, sophisticated online repair tools, a substantial pool of consultants accredited in a wide array of IT practice areas, a Call Center service structure that promotes efficiency and guarantees follow-through, a global team of on-line service experts, on-site service options for the majority of most zip codes in the United States, and a company ethos focused on solving network problems in the shortest time and at the least cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house network service staff. This can save money and help meet schedules for major IT initiatives such as application development, disaster recovery preparedness, security evaluations, office consolidations, or software migrations.

Progent can in addition offer the services of accredited experts to assist your company to plan and execute a sensible cloud strategy.

Main Technologies Serviced by Progent for Business Networks in Glendale, Arizona
Progent's team of certified experts offers help for all facets of information technology deployed by companies of any size. Technologies supported by Progent in Glendale include:

Service Delivery Alternatives for Glendale, Arizona Businesses
Progent has a selection of alternatives for providing small companies with cost-effective computer services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for providing computer support is built on the Help Desk operational structure common to larger IT support organizations. Progent's Helpdesk Service Mechanism promotes rapid support, thorough activity records, consistent follow-up, and tight cost control for a range of IT service delivery alternatives that include online troubleshooting, in-person help, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support experts can help customers to analyze and fix hardware and software problems without the expense or time loss of on-premises service calls. The experience of Progent's network consultants makes it possible to handle the majority of network issues rapidly. For the most complex issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a streamlined, web-accessible registration procedure for first-time clients to address emergency situations and Progent bills by the minute with no startup fees or minimums, so you are invoiced only for the support you get. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Learn additional details about Progent's remote computer troubleshooting services.

  • On-site Service
    Progent provides on-site technical assistance for signed-up clients in larger cities in the United States. Progent's onsite service technicians can work in tandem with Progent's online support engineers to give small businesses the optimal solution: in-person service technicians when you need them as well as the on-line expertise of Progent's worldwide staff of IT engineers, security professionals, and business software programmers. The wait time for in-person service calls is usually less than one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Find out more about how and why to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are intended for small and midsize businesses and local governments who need prompt and dependable support from an online Help Desk Call Center with effective phone support, remote troubleshooting capability, and sufficient technical depth for full problem escalation. Since small and midsize companies typically are constrained by tight IT budgets and can spare scant executive attention for dealing with network support, Progent's Contact Center Services can be the most cost-effective way to make sure that business information networks are always productive. Read more details concerning Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent offers small businesses affordable availability of enterprise-class IT professionals who can provide assistance with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, network security consulting, fault tolerant it system consulting, virtual server strategies, plus integration, customization and support for business software such as financials, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with one-time projects including site moves and massive system migrations, longer term projects like business information software programming and customization, database application programming and administration support, and web design, continuing services including network monitoring and network administration, or emergency response like data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for vital business applications like Exchange and Microsoft SQL Server in order to provide small companies with higher degrees of reliability, security, and recoverability than is feasible with the type of in-house data center that is realistically affordable for the majority of small organizations. Since Progent utilizes the same facilities that support the gear of many of the world's largest IT companies, Progent can save you the investment in creating and maintaining the systems needed for enterprise-class cooling, electrical failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and revisions stay current, protection and efficiency is continually monitored, and systems and data files are consistently backed up and available for complete and prompt recovery. Find out more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small company's servers in a setting that not only provides the highest level of dependability and scalability but that is also simple for customers to migrate to a different support provider or to bring in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that permit businesses with multi-vendor environments to benefit significantly on the costs of capital equipment, infrastructure support, and network management while getting world-class dependability and an unparalleled level of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally managed service, can support the multi- platform and loosely standardized environments typical of small businesses, and retains ownership of the software in the client's possession so that moving to a different virtualized host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert remote consulting services to help organizations of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that combine local IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.

Why Progent Offers the Smart Alternative for Glendale, Arizona Small Businesses
Progent's size, depth of information technology skill, and familiarity with enterprise network support allow small companies to avoid the pitfalls related to excessive dependence on small support organizations or individual consultants.

Teaming with Progent's Experts enables your small business to:

  • Avoid Excessive Dependence on Freelance Consultants
    For IT services, smaller businesses often depend excessively on freelance engineers. Although individual support engineers have lower overhead than more substantial IT service organizations and can typically charge apparently lower fees, individuals are occasionally spread too thin to react rapidly to urgent situations. If a freelance engineer is occupied with another customer, sick, on travelling, or in class, the lack of replacement personnel may force your company to go without help during a crisis. As your company expands, system downtime or difficulties with line-of-business programs get more costly. The dollars you believed you were saving on an independent consultant can evaporate fast due to lower output. Also, when independent consultants confront new technologies, the unavailability of a big engineering group to depend on for assistance forces them to learn with the meter running while your business winds up footing the costs for their ongoing education.

  • Gain Access to Expertise in Advanced IT Issues
    The majority of small support organizations or freelance engineers specializing in small company network support are capable of delivering connect-the-dots fixes but lack the seasoning to work efficiently with complicated network infrastructures that have mixed operating systems, multiple offices, Voice over IP implementations, mobile workforces, integrated accounting and analytical software, eCommerce, and custom business software. Progent's experience with worldwide enterprises and Progent's large team of experts can be valuable to your company because big-company environments are by nature complicated, support issues require thorough understanding of in numerous technical areas, and reaching a high degree of robustness, availability, and protection requires industry-proven best practices.

  • Create a Firm Foundation for Seamless Growth
    Small businesses typically begin with a network cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of improvised fixes commonly get thrown on top of a weak foundation. As a company evolves, reliability and expandability problems can obstruct the productivity of the organization. These environments need thorough evaluation, smart business analysis, and broad-based experience to migrate to an IT infrastructure that will provide the solid foundation to meet critical business requirements and support future growth.

  • Work with Solution Providers, Not Product Resellers
    Small businesses require guidance and education to work through an ever more complex maze of technology alternatives available for enabling business growth and improving efficiency. They do not need an IT engineer or support firm that tries to sell them a product. Progent avoids conflicted motives by not selling any products. Progent sells consulting and services exclusively. This permits Progent to match technical support services with the genuine interests of customers. Mixing network consulting and product reselling can result in a situation where the proposed solution is based on a predetermined vendor rather than being driven by the true requirements of a small business.

Contact Progent
In case your Glendale, Arizona company needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Immediate Online Technical Support
For immediate online technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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