Fast, Affordable Online Computer Network Troubleshooting for Glendale, Arizona Small Businesses
For over twenty years, Progent has specialized in providing world-class network support to clients who have small-business budgets. Progent has developed a powerful support solution that features a streamlined, seamless virtual office network, sophisticated online repair tools, a substantial pool of consultants accredited in a wide array of IT practice areas, a Call Center service structure that promotes efficiency and guarantees follow-through, a global team of on-line service experts, on-site service options for the majority of most zip codes in the United States, and a company ethos focused on solving network problems in the shortest time and at the least cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house network service staff. This can save money and help meet schedules for major IT initiatives such as application development, disaster recovery preparedness, security evaluations, office consolidations, or software migrations.

Progent can in addition offer the services of accredited experts to assist your company to plan and execute a sensible cloud strategy.

Main Technologies Serviced by Progent for Business Networks in Glendale, Arizona
Progent's team of certified experts offers help for all facets of information technology deployed by companies of any size. Technologies supported by Progent in Glendale include:

Service Delivery Alternatives for Glendale, Arizona Businesses
Progent has a selection of alternatives for providing small companies with cost-effective computer services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for providing computer support is built on the Help Desk operational structure common to larger IT support organizations. Progent's Helpdesk Service Mechanism promotes rapid support, thorough activity records, consistent follow-up, and tight cost control for a range of IT service delivery alternatives that include online troubleshooting, in-person help, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support experts can help customers to analyze and fix hardware and software problems without the expense or time loss of on-premises service calls. The experience of Progent's network consultants makes it possible to handle the majority of network issues rapidly. For the most complex issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a streamlined, web-accessible registration procedure for first-time clients to address emergency situations and Progent bills by the minute with no startup fees or minimums, so you are invoiced only for the support you get. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Learn additional details about Progent's remote computer troubleshooting services.

  • On-site Service
    Progent provides on-site technical assistance for signed-up clients in larger cities in the United States. Progent's onsite service technicians can work in tandem with Progent's online support engineers to give small businesses the optimal solution: in-person service technicians when you need them as well as the on-line expertise of Progent's worldwide staff of IT engineers, security professionals, and business software programmers. The wait time for in-person service calls is usually less than one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Find out more about how and why to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are intended for small and midsize businesses and local governments who need prompt and dependable support from an online Help Desk Call Center with effective phone support, remote troubleshooting capability, and sufficient technical depth for full problem escalation. Since small and midsize companies typically are constrained by tight IT budgets and can spare scant executive attention for dealing with network support, Progent's Contact Center Services can be the most cost-effective way to make sure that business information networks are always productive. Read more details concerning Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent offers small businesses affordable availability of enterprise-class IT professionals who can provide assistance with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, network security consulting, fault tolerant it system consulting, virtual server strategies, plus integration, customization and support for business software such as financials, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with one-time projects including site moves and massive system migrations, longer term projects like business information software programming and customization, database application programming and administration support, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network management, or emergency services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host vital business applications such as Microsoft Exchange Server and MS SQL in order to provide small businesses with greater degrees of availability, security, and performance than is possible using the class of internal data center that is practical for the majority of small organizations. Since Progent uses the same facilities that support the gear of many of the planet's largest information technology companies, Progent can save you the investment in creating and maintaining the systems needed for enterprise-class cooling, power backup, and uninterruptible Internet access. For hosted applications, Progent can also see to it that upgrades and service packs stay updated, protection and efficiency is continually tracked, and systems and data files are consistently archived and ready for full and prompt recovery. Find out additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's servers in a setting that not only provides the top level of fault-tolerance and scalability but that is in addition simple for clients to migrate to another support firm or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting service is founded on proven virtualization techniques that permit businesses with mixed networks to save dramatically on the expense of hardware, system maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed package, can support the multi- OS and non- standardized environments common with smaller companies, and retains ownership of the software licenses in the client's possession so that migrating to a different virtualized system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online consulting to help organizations of all sizes connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine local resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.

Why Progent Offers the Smart Choice for Glendale, Arizona Businesses
Progent's staff size, scope of technical expertise, and experience with enterprise network consulting enable small businesses to sidestep the problems associated with over reliance on thinly staffed service organizations or individual consultants.

Working with Progent enables your small business to:

  • Avoid Over Reliance on Freelance Consultants
    For IT services, smaller businesses sometimes rely excessively on individual consultants. Though freelance support providers carry lower expenses than more substantial IT service firms and can typically charge apparently lower rates, individuals are sometimes too busy to respond rapidly to critical situations. If a freelance consultant is busy with different client, sick, on vacation, or in class, the lack of replacement staff may require your business to wait for assistance in case of a crisis. As your company expands, network unavailability or difficulties with line-of-business programs get more expensive. The dollars you believed you were saving on an independent consultant can evaporate fast because of lower productivity. Also, when freelance engineers encounter unfamiliar problems, the lack of a big engineering group to depend on for assistance requires them to learn with the meter running while your organization winds up footing the bill for their continuing education.

  • Have Access to Experts in Advanced Information Technology Issues
    The majority of smaller support firms or independent consultants focused on small company network consulting are capable of providing connect-the-dots solutions but lack the seasoning to deal cost-effectively with complex IT infrastructures that have a variety of platforms, numerous offices, Voice over IP implementations, mobile workforces, integrated accounting and analytical software, data-driven web sites, and custom line-of-business applications. Progent's experience with worldwide enterprises and Progent's large group of specialists can benefit your company because big-company environments are by nature complex, support problems demand thorough knowledge in numerous technical areas, and achieving an acceptable degree of stability, reliability, and security calls for industry-tested processes.

  • Create a Solid Foundation for Growth
    Small businesses often begin with a network cobbled together on a shoestring budget. Lacking a carefully designed basis, a series of band-aid fixes commonly get thrown onto of a marginal structure. As a business grows, reliability and expandability problems can obstruct the productivity of the organization. These networks need proper assessment, intelligent strategic analysis, and broad-based expertise to migrate to a network infrastructure that will provide the solid foundation to meet critical business needs and ease future expansion.

  • Partner with Solution Providers, Not Product Vendors
    Small companies require direction and insight to navigate through an ever more complex maze of IT options available for enabling growth and improving productivity. Businesses do not need an IT consultant or service firm that tries to promote products. Progent avoids conflicts of interest by not selling any products. Progent sells consulting and services exclusively. This allows Progent to match consulting support services with the genuine needs of clients. Mixing IT support and product reselling can result in a situation where the recommended solution is based on a preselected technology instead of being driven by the actual needs of a customer.

Contact Progent
In case your Glendale, Arizona business needs to get in touch with Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Online Technical Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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