Introduction to Progent's Consulting Expertise for RIM BlackBerry Technology
RIM BlackBerry Consulting ExpertiseMobile connectivity to messages, address books, schedules, and web applications has become a critical feature of information systems for companies of all types. RIM BlackBerry smartphones are some of the most powerful solutions for achieving location-independent communications. But the network architecture required to accommodate RIM BlackBerry smartphones has become significantly more complex as the insistence on fault tolerance and rock-solid security has heightened. Progent's RIM qualified engineers focus in delivering small businesses world-class IT support and troubleshooting services that are economical and effective.

As a Microsoft Gold certified Partner with years of experience working with MS Exchange, Progent's consultants can provide broad assistance in incorporating RIM BlackBerry and Microsoft technology by offering support services like Microsoft Exchange 2010 Server support as well as by providing related services like Lync Server integration and MS Office Communications Server consulting to help control IM and Presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can set up and repair your SQL database system to work efficiently with BES Server, and Progent's MS System Center Data Protection Manager specialists can assist your company to develop archiving and recovery procedures to guard your data and reduce productivity disruption in case of a breakdown of your messaging system.

Progent also retains a staff of Cisco certified CCIE network engineers who are available online to offer advanced support for architecting and repairing your network infrastructure so it supports your BlackBerry solution with high levels of fault tolerance, scalability, protection, and maintainability. CCIEs are recognized network consultants who earn this prestigious status only as a result of strenuous examination by Cisco. CCIEs can handle even the most intractable issues associated with network planning, configuration, repair, and maintenance.

Consulting and Technical Support for BlackBerry BES Server
Research in Motion's high-end solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide selection of critical administrative jobs that span from smartphone setup and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-qualified consultants can also assist your company to utilize BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and report on the overall health of your system

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote help for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist you to determine which management approach and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, server hardware and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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