Introduction to Progent's Consulting Services for RIM BlackBerry Solutions
BlackBerry Consulting and Integration ExpertiseMobile connectivity to messages, contacts, schedules, and web applications is a vital feature of IT networks for businesses of any size. RIM BlackBerry smartphones are among the most powerful devices for achieving location-independent communications. However the network architecture needed to support RIM BlackBerry smartphones has grown significantly more sophisticated as the demand for non-stop operation and and air-tight security has heightened. Progent's BlackBerry qualified consultants focus in delivering small businesses world-class IT expertise and technical services that are affordable and efficient.

Being a Microsoft Gold certified Partner with more than a decade of background working with MS Exchange Server, Progent's consultants can provide in-depth assistance in integrating RIM BlackBerry and Microsoft products by delivering services such as Exchange 2010 consulting and by offering complementary services like Lync Server 2010 integration and MS Office Communications Server support to manage IM and rich presence. Progent's Microsoft SQL Server 2016 consultants and Microsoft SQL Server 2014 experts can set up and repair your SQL system to operate optimally with BlackBerry BES Server, and Progent's MS System Center Data Protection Manager experts can help you to design backup and restore processes to preserve your data and minimize productivity loss in case of a crash of your messaging system.

Progent also maintains one of the country's largest teams of Cisco qualified CCIE network consultants who are available remotely to provide advanced support for architecting and repairing your network infrastructure so that it supports your BlackBerry system with a high degree of resilience, expandability, protection, and maintainability. CCIEs are highly-qualified networking gurus who earn this prestigious status only after strenuous testing by Cisco. CCIEs can resolve even the most complex problems surrounding network design, implementation, troubleshooting, and support.

Consulting and Technical Help for BlackBerry BES Server
Research in Motion's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of key administrative jobs ranging from smartphone deployment and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-qualified engineers can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized administration roles
  • Automatically track and report on the health of your BlackBerry solution

Progent's Remote BlackBerry-Certified Support is Fast and Economical
For companies in Glendale, Arizona who want quick and economical access to a certified RIM BlackBerry support expert, Progent delivers efficient remote help from a seasoned network support staff who have provided network solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and allows consultants to resolve problems quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and can provide expert support in fields including fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration model and hardware products meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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