Overview of Progent's Consulting Expertise for BlackBerry Technology
RIM BlackBerry Consulting HelpWireless connectivity to messages, contacts, calendars, and the web has become a vital feature of IT networks for companies of all sizes. RIM BlackBerry smartphones are some of the most powerful solutions for achieving mobile connectivity. But the network architecture required to support BlackBerry smartphones has become significantly more complex as the demand for non-stop operation and and air-tight security has heightened. Progent's BlackBerry qualified consultants specialize in providing small companies world-class IT support and troubleshooting services that are economical and efficient.

As a Microsoft certified Partner with more than a decade of experience consulting on Exchange, Progent's consultants can give you access to in-depth expertise for incorporating RIM BlackBerry and Microsoft products by delivering support services such as Exchange 2010 Server support as well as by delivering related support services such as Microsoft Lync Server deployment and MS Office Communications Server consulting to manage IM and Presence. Progent's Microsoft SQL Server 2016 consultants and Microsoft SQL Server 2014 consultants can configure and repair your SQL system to operate efficiently with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager experts can assist you to develop backup and restore processes to guard your data and reduce productivity loss in case of a crash of your messaging system.

Progent also retains a large team of Cisco qualified CCIE network consultants who are available remotely to provide advanced support for designing and troubleshooting your company's network infrastructure so it accommodates your BlackBerry solution with high levels of fault tolerance, expandability, security, and manageability. CCIEs are highly-qualified networking experts who are awarded this prestigious status only through thorough examination by Cisco. CCIEs are able to handle the most complicated issues surrounding network architecture, deployment, repair, and support.

BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications like schedules, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry BES Server support for Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to instant messaging-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can show you how to design, deploy, and maintain BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration approach and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.

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