Consulting Support Services for Research In Motion BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Integration Services for BlackBerry Enterprise Server
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a wide selection of critical administrative jobs that span from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group configurations with BES Server's extensive selection of policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Automatically track and analyze the integrity of your BlackBerry solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can also help your company to troubleshoot a wide range of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote help for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses low and, by dealing with problems quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs assessment, system design, deployment planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
To contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.
















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