Enterprise-class Online Consulting Expertise for BlackBerry Technology
BlackBerry Online Configuration AssistanceSafe and dependable connectivity from handheld devices to email systems like Exchange Server, Lotus, or Novell GroupWise has become a necessity for businesses of any size who wish to maximize productivity. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server are among the most popular technologies for enabling and administering mobile connectivity. But, maintaining productive BlackBerry environments has become challenging because of the sophisticated mechanisms that exist to fulfill the demand for world-class security and fault tolerance. Progent's BlackBerry qualified consultants are experienced at providing remote consulting and support services for BlackBerry systems, lowering support expenses and resolving problems more quickly than is feasible via ordinary on-premises service providers.

Progent maintains a large group of online engineers qualified to maintain networks that incorporate products from all popular suppliers. (Refer to technical certifications of Progent's consultants.) Progent's Cisco-certified CCIE engineers can assist you to resolve challenging issues with your network environment. Progent's Apple certified support staff can assist you to interface Macs with your mobile connectivity environment and can provide expertise with iPhone and iPad integration. Progent's Linux consultants can offer assistance in managing servers powered by all leading versions of Linux including RedHat, SUSE Linux, Debian-GNU, CentOS, Ubuntu Linux, Mandriva, PCLOS, fedora, and Gentoo Linux. This range of support skills allows Progent to act as a one-stop solution for any IT support required in multi-platform networks and avoids the finger-pointing that small organization often encounter when looking for technical support.

Progent's IT security engineers have earned prestigious security certifications including CISM and Certified Information Systems Security Professional (CISSP). Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include two low-cost security penetration scanning service packages that allow small companies to get an objective security assessment from a Progent security consultant to uncover possible weaknesses in the security profile you present inside and outside your security perimeter.

BlackBerry BES Server Integration Help
The BlackBerry BES Server gives businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications like calendars, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-enabled software through Microsoft Live Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-qualified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver prompt assistance to companies in the Grand Rapids region or anywhere in the state of Michigan. Progent's experienced remote technical support experts have helped businesses solve computer problems and cut support costs in every state in the United States and built a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad selection of technologies related to RIM BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software editions, server hardware and storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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