Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once among the most successful products for maintaining mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Grand Rapids, Michigan businesses the services of BlackBerry-qualified professionals who can help businesses to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small businesses an economical solution for integrating BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server gives businesses a single and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to IM-enabled applications via Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified engineers can assist you to plan, deploy, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-Certified Support is Fast and Affordable
For companies in Grand Rapids, Michigan who require quick and affordable help from a qualified BlackBerry consultant, Progent offers efficient online assistance from a seasoned network support staff who have provided network solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to resolve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connectivity, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support expenses low and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to define and install appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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