Consulting Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Grand Rapids, Michigan companies support from BlackBerry-qualified consultants who can help businesses to manage existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide selection of critical administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage client settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BES Server's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and report on the integrity of your BlackBerry solution

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide expert technical help to companies in the Grand Rapids region or throughout the state of Michigan. Progent's seasoned online consulting team has helped businesses resolve computer problems and reduce support costs in each state in the United States and established a large base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online help for a broad array of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, solution design, installation strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.
















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