Cisco Certified Remote Computer Network Consulting for Grand Rapids Small Company Network Systems
For small companies and new businesses in Grand Rapids or throughout the state of Michigan, Progent can provide easy, fast, and economical contact with CCIE-certified network experts. CCIEs are world-class network professionals who earn this elite recognition only after strenuous examinations by Cisco. CCIEs can handle the most complicated problems associated with network deployment, troubleshooting, and optimization. Progent’s CCIE-certified support specialists work directly with Cisco's in-house staff in analyzing problems with Cisco IOS utilities and developing temporary alternatives or receiving program updates to correct problems. A Cisco CCIE can isolate the cause of computer network difficulties whether from hardware or applications.
Progent can provide fast access to a CCIE expert by telephone so that you has the opportunity to receive emergency assistance for complex network problems that are affecting business productivity but are beyond the experience of your local IT maintenance organization. Progent's Cisco CCIE-qualified network experts can connect to your system using state-of-the-art remote support tools that allow them to perform rapid and economical diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and so their services are not easily accessible to the general public. Progent is one of the rare support providers to make CCIEs available to support small and medium sized companies. In addition, Progent offers fast access to a CCIE by phone so you can receive timely support for urgent network issues that are hurting business efficiency.
To find out how to get in touch with a Progent CCIE for timely assistance with your network, go to Progent's Urgent Support.
As a registered partner for Cisco and maintaining among the largest teams of Cisco-qualified CCIE consultants of any independent support company, Progent can provide unbeatable expertise in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Gold Certified Partner and provides professional application support for a wide range of business applications, Progent can help you achieve end-to-end information technology solutions that maximize the business value of your network.CCIEs are an exceptional value since their deep expertise enables them to resolve the most intractable problems quickly. In most instances, less seasoned consultants can struggle with the same tasks for many hours or even days. The majority of Progent's Cisco CCIEs are not only experienced with Cisco technologies, but also have multiple leading industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISM. This allows Progent to offer comprehensive solutions that address a wide array of technologies without incurring extra costs and delays managing multiple consultants.
To find out more details about Progent's consulting expertise for Cisco solutions, pick a subject:
How Does My Grand Rapids Company Begin Receiving Remote Cisco Certified Network Help from Progent?
To initiate Progent's phone services for Grand Rapids or to learn more about Progent's online support options, contact Progent at 888-412-5546 or send email to information@progent.com. If you have a critical need for IT help, visit Immediate Emergency Support.
Additional Support Services Available from Progent
Progent's core consulting services consist of system integration, Microsoft Exchange expertise, network security design, desktop help, and Help Desk Call Center services. Progent's Application Experts group can provide in-depth consulting expertise for critical application areas. Support offered by the Application Experts staff covers:
By offering a convenient one-stop source for IT generalists and specialists, Progent can tailor fast, affordable, and thorough information technology solutions that match the specific requirements of businesses in Grand Rapids or anywhere in the state of Michigan.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining email solutions for San Francisco Bay Area businesses. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers security, high availability, easy access for remote and mobile users, efficient management tools, and seamless integration with telecommunications. Progent offers expertise and support services for Exchange 2007 Server, Exchange 2003 Server, Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent can also assist small or mid-size companies to migrate from Microsoft Exchange 5.5, Microsoft Exchange 2000, or Exchange 2003 Server to Exchange Server 2007.
Microsoft Windows Server Update Services enables information technology managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your network environment.
Progent’s Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Progent provides nationwide remote help and consulting services for businesses who run Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft products. Remote technical support offers maximum leverage for your information technology dollar by protecting user efficiency and shortening the hours billed for computer repair services. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the most difficult system issues.
Progent has created a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to each customer. The practice of detailing and archiving support activity results in more efficient support and eliminates a slew of typical misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
If you are developing UNIX or Linux software in an environment that includes Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of strategic expertise while avoiding the constant hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an economical alternative for managing an IT network that features excellent availability, protection, and performance. Progent's developer support offerings include full-service information technology outsourcing, virtual infrastructure, online and on-sitesupport and repair, proactive network monitoring services, and help desk call center support.
Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and support services include network planning, installation, project management, local and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, high-availability network solution that addresses reliability issues covering a broad range of network technologies and processes.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage training.
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications quickly and reliably to appropriate workers, lower product expense and adhere to licensing agreements by determining usage profiles, enhance Windows security by improving your awareness of vulnerability and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Great Plains Software. Progent's Microsoft Great Plains reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming raw data into useful insights into your business.
Progent's Microsoft and Cisco qualified network support engineers offer a broad range of expertise concerning the fundamental network technologies required for small company networks. Progent's main services include network configuration, Microsoft Exchange consulting, data protection support, and Help Desk outsourcing. Progent's Application Experts Team offers professional consulting support in specific application fields such as ERP, MRP, custom financial systems, Customer Relationship Management, Microsoft CRM, Microsoft Project, Word, and Excel. Progent can also provide small businesses with part-time CIO services.
Even if your business has a small network services staff and a limited technology budget, your information network can still have the same high availability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-qualified network professionals, the latest network management software for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical network applications and hardware operating. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and application monitoring to cut support costs, resolve problems quickly, and prepare for problems before they degrade system performance. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive event management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to offer small business systems enterprise-class availability, protection and performance.
