To get urgent help with data security problems, small businesses in Grand Rapids, MI, have access to world-class expertise remotely by contacting Progent's certified security professionals. Progent's remote service staff is ready at any time to provide fast and economical assistance with security problems that are impacting the productivity of your network. Progent's accredited security engineers are qualified to provide help for environments powered by Microsoft, Linux, Macintosh, Solaris, and popular versions of UNIX. Progent's broad array of services covers firewall technology, messaging security, protected network design, and data recovery. Progent's technical support team has been awarded the industry's most advanced security accreditations including GIAC (Global Information Assurance Certification) and CISSP.
Progent offers remote security support on a per-minute basis without minimum minutes and no extra fees for sign-up or after hours service. By billing by the minute and by providing world-class help, Progent's billing policy keeps expenses under control and avoids situations where simple solutions result in major bills.
Our Network Has Been Hacked: What Are We Supposed to Do?
If your business is now experiencing a security emergency, go to Progent's Urgent Online Technical Help to learn how to get immediate assistance.
For organizations who have prepared beforehand for a security breech, the step-by-step post-attack handling procedure promoted by GIAC is Progent's preferred method of responding to a serious security penetration.
Introduction to Security Expertise
Managing computer security as well as planning for restoring vital information and functions following an attack requires an on-going effort that entails a variety of technologies and processes. Progent's security engineers can assist your business at whatever level in your efforts to guard your IT system, ranging from security evaluation to creating a complete security strategy. Important technologies covered by Progent's security engineers include Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Based Spam and Viruses.
Planning and Implementing Secure Environments
Every organization should have a thoroughly considered security strategy that includes both preventive and responsive steps. The proactive strategy is a set of precautions that helps to reduce vulnerabilities. The reactive plan specifies procedures to help IT personnel to evaluate the damage resulting from a breach, repair the damage, record the event, and revive business activity as soon as feasible. Progent can show you how to incorporate protection into your business processes. Progent can set up auditing software, define and build a safe IT architecture, and recommend processes and policies that will enhance the safety of your network. Progent's security professionals are ready to help you to set up a firewall, design protected remote access to email and information, and install an effective virtual private network.
If your company is looking for an economical way for outsourcing your security administration, Progent's 24x7 Network Support Options feature non-stop online server monitoring and quick response to emergencies.
System Restoration and Security Forensics
Progent provides expertise in restoring networks and devices that have been compromised, are suspect, or have stopped working following a security penetration. Progent can show you how to assess the losses resulting from the breach, return your company to ordinary business operations, and retrieve data lost owing to the event. Progent's certified specialists can also perform a thorough failure analysis by going over activity logs and using other advanced forensics techniques. Progent's background with security problems reduces your downtime and permits Progent to recommend effective measures to prevent or mitigate future assaults.
Data Backup and Recovery Systems Centered on Microsoft Data Protection Manager
Data Protection Manager is a ground breaking backup and restore solution based on fast disk subsystems to maximize network uptime, speed, and ease of administration. Progent's certified Microsoft Data Protection Manager support professionals can help your company to create a practical disaster recovery strategy, design an affordable high-availability network infrastructure, configure a Microsoft DPM-powered backup and recovery system, comprehensively test your system, educate your administrative staff or local consultants how to maintain Microsoft Data Protection Manager, or handle extensive information technology outsourcing services including off-site housing of Data Protection Manager machines in Progent's secure data center. To learn more, see System Center Data Protection Manager Consulting.
Managed Spam Blocking
Progent has teamed with Postini to provide small businesses E-Mail Guard, a managed service that stops spam and email viruses before they are able to breach your corporate firewall. Find out the details concerning E-Mail Guard Outsourced Spam and Virus Filtering.
Specialized Security Services Available from Progent
Progent's seasoned engineers can provide unique expertise in key facets of network protection including:
Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic network scans to identify potential security holes. Progent has broad experience with these and similar tools and can help your company to understand audit reports and respond efficiently. Progent's certified security engineers also offer web application testing and can conduct expert assessments of corporate-wide security to determine your organization's compliance with key industry security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including fixed wireless equipment plus mobile devices. Learn additional details concerning Progent's Vulnerability Evaluation and Compliance Assessment.
Managing MS ISA Server 2006 MS ISA Server 2006 offers policy-based protection, improved throughput, and easy administration of internetworking by providing both a firewall and a Web acceleration mechanism integrated with Microsoft's MS Windows Server platform. The ISA Server firewall provides comprehensive data filtering, control of connectivity rights, and traffic direction. The cache improves network throughput by remembering frequently requested Web data.
Cisco PIX Firewall and ASA Firewall Help
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to assist you to choose, deploy, and manage Cisco PIX and ASA Firewalls. Learn the details concerning Cisco PIX and ASA Firewall Consulting.
Cisco Protection, Virtual Private Network and Aironet Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's entire family of security and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points, and Catalyst Series switches. Read more details about Cisco Security, Virtual Private Network and Wireless Consulting.
Other Firewall and VPN Solutions
As well as supporting a wide range of protection technologies available from Microsoft and Cisco Systems, Progent offers small and mid-size businesses top-level consulting for technologies from other major firewall and Virtual Private Network (VPN) suppliers including:
Stealth Intrusion Testing Consulting
Stealth intrusion checking is a vital method for allowing organizations to find out how vulnerable their IT systems are to real-world attacks by testing how thoroughly corporate protection procedures and technologies stand up against planned but unpublicized penetration efforts instigated by veteran security engineers using the latest intrusion methods. Learn more information concerning Progent's Penetration Testing Services.
CISM Security Support Services
Certified Information Security Manager (CISM) identifies the fundamental skills and international benchmarks of service that information technology security managers are expected to achieve. It offers business management the confidence that consultants who have earned their certification possess the experience and knowledge to provide efficient security management and engineering support. Progent can offer a CISM-certified consultant to help your organization in vital security areas such as data protection governance, risk assessment, data protection program management, and incident response management.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are security specialists who have been awarded CISSP status as a result of verified experience, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration practices, security design and test systems, access permission methodology, applications development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.
ISSAP Engineering Services for Secure System Architecture
Progent's ISSAP qualified security experts are consultants who have earned ISSAP status as a result of rigorous testing and substantial experience. field experience with information security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-qualified security consultants can assist your business with all phases of secure network architecture.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an exhaustive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-certified security engineer able to help companies in the areas of information systems audit services, IT enforcement, systems and infrastructure planned useful life, IT support, safeguarding data assets, and business continuity planning.
GIAC Support Expertise
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security experts. GIAC's mission is to verify that an accredited professional possesses the knowledge appropriate to provide support in key areas of network, data, and software security. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent can provide the support of GIAC certified professionals for all of the security services addressed under GIAC accreditation topics including assessing perimeters, security incident response, intrusion detection, and web application security.
Depend on Progent for Network Security Consulting Services
If your business is situated in Grand Rapids or elsewhere in Michigan and you're looking for computer security expertise, telephone Progent at 800-993-9400 or send email to security-help@progent.com.
Microsoft Windows Server 2008 is a major advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can help your business benefit fully from the improvements built into Windows Server 2008 by delivering consulting, troubleshooting, training, staffing, monitoring, and security services.
Speakeasy is a national carrier of high-speed data Voice over IP solutions. Speakeasy provides a broad selection of data services including Speakeasy DSL, SDSL, Full T1, and Bonded T1 services. In addition, Speakeasy Hosted provides Voice over IP PBX solutions. Progent has an agent agreement with Speakeasy and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to show you how to integrate Speakeasy broadband services to build a world-class, integrated communications infrastructure on a small-business budget.
Progent offers network services for medium size companies who have 50 to 250 system users. The medium size business or office has typically been an overlooked part of the market for IT support services. The overhead and support delivery models of large outside support organizations make them excessively expensive for the typical small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information network whose advanced technology and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive network monitoring, dramatically reduces the IT support costs of an SMB while providing the mid-size organization with enterprise-level support from certified, world-class experts knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is searching for levels of IT support needed for a mid-size organization without budgeting enterprise costs, call Progent.
Email Guard from Postini offers constantly updated spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and virus defense aggregation program. Progent’s expert e-mail protection consultants can show you how to create an email protection strategy that includes spam filtering and anti-virus services and policies.
For custom application creation, Progent can provide software design consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
For large organizations, Progent can supplement in-house network support groups by providing world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2003 integration, Systems Management Server (SMS) experience, and SQL Server help. For the nationwide or worldwide businesses with branches in the San Francisco Bay Area, Progent can act as a seamless local supplement of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a campus relocation or branch move, or a network architect to help with setting up or using an Internet Data Center or co-location site.
E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and antivirus services that ward off email assaults before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware type, or geographic location.
Progent's Apple Mac consultants can promote the creative facets of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent is one of the most experienced network support companies in the San Francisco Bay Area for designing email systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the advantages of Microsoft Exchange 2000 for common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for businesses in the San Francisco Bay Area and nationwide. Progent offers affordable Microsoft Exchange 2003 Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2003 or Microsoft Exchange Server 2000. Progent also provides Windows XP and Vista client-side Microsoft Mail consulting for Exchange and Outlook and can help you set up Outlook 2003, Outlook 2000, Outlook XP, and Outlook Web Access (OWA). For email virus protection and spam filtering, Progent offers expertise with Postini managed services and Trend Micro software. Progent is a Postini Managed Service Provider (Postini MSP). As a Postini aggregator, Progent is able to help small companies take advantage of Postini’s enterprise-class spam blocking technology.
Progent’s staff of Microsoft and Cisco certified experts average longer than a decade of real-world industry background, at the forefront of IT service, executing a wide range of IT projects for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This ensures that you get not only expert IT capability, but also a consultant with proven methods for applying computer knowledge to repair actual network problems quickly.
For mid-size companies looking for IT support, Progent offers a variety of options including local service, remote assistance, off-site Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation support, application development, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional in-person help for fixing network problems rapidly and affordably.
If your office computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high availability, superior throughput, and tight protection. Progent's UNIX and MS Windows integration support services include network architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and management, online technical support and repair, in-person technical support, and help desk outsourcing.
