Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most popular products for achieving mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Greensboro, North Carolina companies the services of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the standard for businesses of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of BlackBerry wireless handsets, providing a single solution for controlling critical jobs like smartphone deployment, updates, and retirement and also offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry Enterprise Server includes a variety of security options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting levels of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can help your company to select powerful security features and enable them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Erase information from a lost or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malware

BES Server also offers flexibility in selecting how to prevent users from loading or executing unsafe or prohibited programs. Progent can help you to choose protective processes such as:

  • Specify precisely what programs are permitted on the device
  • Block third-party software from using non-volatile storage on the BlackBerry smartphone
  • Determine which functions third-party applications can access on the device
  • Limit the kinds of access external programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being installed or run on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
To ask Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.