For business computer networks located in the state of Hawaii, Progent's Microsoft and Cisco certified technicians can provide online help and troubleshooting to solve your computer network issues fast and affordably. Progent has acquired enterprise-class expertise, advanced software utilities, and support databases to troubleshoot and repair computer network problems while avoiding the expense and time delays normally associated with in-person service calls.

If your Hawaii small business is located beyond the larger metro areas such as Honolulu, your local network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent’s group of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of clients. This means you get not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to assist with affordable network solutions.

Desktop Support Services
Progent's desktop support staff can help your company to set up PCs, notebooks, or wireless communicators individually or help you to design and execute a mass migration to a current version of an OS or an updated release of an important end-user application. Progent's certified desktop specialists can install programs from Microsoft's Office suite of productivity products or Microsoft Dynamics accounting and CRM programs on your workstations so they integrate productively with other Microsoft applications, software from popular vendors, database servers, and key services network-wide. For example, Progent can set up Microsoft Outlook on a desktop or notebook to support both the usage profile of the user and the protection policies of your company. Progent can also provide on-line and in-person troubleshooting services for desktops.

Design and Configuration Consulting for Meraki Cloud-managed Wireless Access Points
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to assist businesses of any size to design, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device. (See Cisco Meraki switches integration.)

Network Support for Local Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is among the industry’s pioneers in providing expert remote network consulting and has delivered IT support to organizations in every state. Progent's online network consulting for local governments eliminates travel expenses and resolves problems more quickly than onsite support.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery between sites located up to 185 miles (300km) apart. Progent can provide access to a NetApp MetroCluster expert who can help your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and regulatory mandates.

Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Web Site Development Services
If you want to revamp your corporate web, create internal web sites for functions like human resources or employee training, build a powerful Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's experts can also assist your company to support your web environment by designing and maintaining a secure, robust server and connectivity environment featuring remote and mobile connectivity. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web authoring platforms. For database-intensive web sites, Progent can provide the expertise of MS SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

Microsoft Dynamics GP (Great Plains) Support
Progent can provide a Dynamics GP (formerly Great Plains) technical expert to assist your company to maintain and enhance your Great Plains-powered management information system. Progent can also assist you to architect and deploy an efficient Microsoft Dynamics GP upgrade from a legacy system so that you retain your data, improve your protection, improve your reporting and management analytics, take full advantage of Microsoft Office compatibility, and minimize network impacts by architecting and completing an intelligent migration plan.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE integration experts can assist your business to design, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide cost-effective online or on-premises support to help companies to move efficiently to a productive unified communications network that offers fast ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync for access to a SIP PSTN trunk.

Windows Server 2012 Migration and Support
Progent's certified Windows Server 2012 R2 support experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management, team, create an enterprise-wide security plan, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If your organization is considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to assess the value of Windows Server 2016 for your environment and design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and local Exchange. This allows you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Get in Touch with a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.

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