Hawaii Computer Network Consulting for Small Office Computer Networks: Remote Help and Repair
For business networks located throughout the state of Hawaii, Progent's Microsoft and Cisco certified professionals can provide online help and troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed enterprise-class skills, advanced software tools and support knowledge bases to identify and fix IT problems absent the high cost and delays normally associated with on-site service visits.
If your Hawaii organization is situated outside of the larger metropolitan areas such as Honolulu, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent’s group of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the task, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.
Best Practices Applied Nationwide
Many companies located far from areas with plentiful expert consultants resort to untrained or inexperienced local resources for critical computer network support services. This can result in a network that is unstable or unable to meet business needs due to lack of proper best practices in setting up system components. Progent’s staff of Microsoft and Cisco certified consultants average more than a decade of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you get not just expert network engineering skills, but a consultant with proven methods for how to apply those skills to solve real-world business issues successfully and in a repeatable fashion.
Broad and In-depth Experience with Office Networking
Progent’s team of 60+ networking consultants means clients benefit from the leverage of 800 years of combined experience and shared knowledge base to repair the most troublesome system problems. Progent has the know-how to find fixes fast and deliver them affordably.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite group of Cisco Certified Internetwork Expert (CCIE) engineers have earned a designation reserved for the most capable experts for designing, architecting, configuring, implementing, and troubleshooting a diverse range of Cisco networking and interconnectivity solutions. There are only 7000 CCIE’s around the world, and attaining certification involves comprehensive verification through written testing and hands-on lab testing to ensure that CCIE’s can use knowledge to real world problems. CCIE’s have a strong fundamental knowledge of core networking technologies and protocols that allow for quickly crafting multi-vendor solutions.
VPN Access Support for Leading Remote Access Gateways
Progent consultants can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the engineers at Progent's Technical Response Center to access your computer network remotely without compromising system security.
Eliminate Reliance on Freelance Consultants
By creating a relationship with a full-service support company such as Progent rather than with an individual freelance consultant, you are assured timely access to knowledgeable experts when you need them. You do not have to worry that sickness, training, vacations, or priority conflicts with other clients will leave you without help during an emergency.
Easy Access to Progent's Team of Microsoft-certified Experts
Progent's team of Microsoft-certified technicians and consultants is ideal for customers in geographic regions that lack in-depth expertise in Microsoft's latest line of server technologies. All Progent engineers have over ten years of experience working with the Microsoft family of technologies.
Full Portfolio of Security Assistance
Progent's certified security team members can help you perform complete security audits, recover quickly from set up firewalls, configure safe techniques for remote and mobile access, deploy automated software for protection against viruses, spam, and directory harvest attacks, and create a security strategy with 24x7 monitoring.
Immediate Help for Urgent Issues
With Progent’s remote support services, you can get immediate assistance for issues that are causing lost productivity without the lengthy wait for an on-site service consultant. For day-to-day network administration work, Progent’s online support engineers can complete most jobs within minutes of a request, instead of requiring you to wait for hours or days.
Linux Support Services and Windows/Linux Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to peacefully coexist for easy administration, seamless dataflow, high availability, enhanced performance and integrated security. If you are developing Linux applications on a network that includes Windows-based servers, desktops and applications, Progent offers full-service outsourcing that allows you to focus on your area of high-value expertise.
Web Site Development
If you want to revamp your company Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new business, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web designers and developers. Progent's experts can also help you build and maintain a secure, robust server and communications environment, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web design, Web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training in FrontPage. Progent can also provide engineers who can you develop and deploy custom eCommerce solutions.
Custom Development Services
Progent can provide expert software designers and developers for developing custom business software in areas that include eCommerce, external and internal web sites, Great Plains accounting, or Microsoft Dynamics SL, and specialized management reports. Progent has deep experience successfully developing both simple and complex application development projects for companies of all sizes.
One-stop Shopping for Completed IT Support Services
Progent can be a single source for most IT support needs for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent staff regularly work with installing, supporting, integrating and troubleshooting solutions from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Round the Clock Support for Maximum Network Uptime
For organizations with line-of-business computer applications, Progent offers remote support services on a 24 x 7 basis. Combined with Progent's automated 24x7 server monitoring offering, this service can help promote the highest network uptime.
Sun Solaris Support Services
Progent offers your organization access to expert certified Sun Solaris engineers, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and CISM certification. Progent’s can provide consultants to support Sun Solaris co-existence with Windows and Linux-based networks and can also help you plan migrations between UNIX and Windows-based environments.
Progent delivers easy, immediate, and affordable access to registered CCIE engineers. Cisco Certified Internetwork Experts are elite networking experts who earn this prestigious classification only through strenuous examination by Cisco. CCIEs are able to resolve the most complicated issues associated with network design, configuration, repair, and service. Progent’s CCIE consultants cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising fixes or obtaining software updates to correct problems. Progent can provide quick contact with a CCIE by phone so that you can receive immediate help for tough network troubles that are affecting worker efficiency but are outside the expertise of your local IT support providers. Progent's CCIE consulting experts can access your network using state-of-the-art off-site support technology to provide fast and affordable diagnosis and remediation of urgent network difficulties.
Progent provides Microsoft Windows Cluster Server assistance to help your business utilize high availability server clusters designed to deliver 24x7 operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By helping you design fault-tolerant clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s certified Windows professionals ensure that your non-stop server clusters are configured to maximize the business value of your IT network.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business goals.
Microsoft Dynamics Customer Relationship Management helps small businesses build positive client relationships. Built-in Sales and Customer Service modules enable employees to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your Bay Area small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Progent's Symantec experts can assist you to support earlier releases of Symantec Firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or help you migrate to newer technology from Symantec or other vendors. Progent can also enable you to design and execute a comprehensive security plan that can incorporate Firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single source for on-going technical help, maintenance, education, and security consulting.
Progent's Cisco-qualified network consultants can help you to run Cisco's network management utilities along with a selection of powerful third-party products to build a comprehensive network management strategy in order to keep your environment running smoothly, conserve expensive resources, protect your data, recover quickly from hardware failure or deliberate attacks, and allow you to add or reassign valuable resources sensibly and economically as your company grows.
Small to middle size companies can now enjoy all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco qualified IT consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can select a basic MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2005 and MOM 2000 to offer small business information systems enterprise-class reliability, security and performance.
Even if your company has a small network services staff and a modest technology budget, your information network can still feature the same high reliability and performance that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and hardware up and running. Progent's 24x7 Network Management Services include remote network monitoring, server monitoring, and program monitoring to cut service expenses, resolve trouble spots quickly, and prepare for problems before they degrade network productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive event management. Progent can help with MOM 2000 and MOM 2005 to give small company systems enterprise-class reliability, protection and capacity.
Progent's CISM-certified security staff can help you secure your Mac network through expert services including running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the specific goals of your business information system.
Progent's Juniper Networks consultants can show you how to configure and support Juniper Firewalls and Juniper IPSec VPN appliances and NetScreen Security Manager utilities for Netscreen Firewalls. In addition to providing integration services for
Juniper Networks Firewalls and VPN technology, Progent's CISSP certified security experts and CISM certified professionals can show you how to create a comprehensive security strategy and build security into your business processes.
Progent's certified Windows Server 2000 consultants can provide computer help and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and support offerings include system planning, deployment, project management, local and off-site technical support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
