For small company network systems located anywhere in the state of Hawaii, Progent's Microsoft and Cisco qualified engineers can deliver phone support and troubleshooting to fix your computer system problems quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support databases to identify and repair network problems while avoiding the expense and delays associated with in-person technical service dispatches.

If your Hawaii organization is situated outside of the larger metropolitan areas such as Honolulu, your local network support options may be limited in technical capability, or not available during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s staff of expert network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with proven methods for applying those skills to assist with affordable network solutions.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for recurring corporate accounts.

Immediate Assistance for Urgent Issues
With Progent’s urgent remote computer support services, you can get immediate assistance for issues that are causing network disruption. Remote support eliminates the long wait and higher cost required for on-site technical support. For day-to-day network administration work, Progent’s off-site support engineers can perform most jobs within a few minutes of a request, instead of forcing your company to wait for up to a day for on-premises support to show up.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer expert remote support services to assist businesses of any size to connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that combine local IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange and Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Simple Engagement and Pricing Model
Progent has made it simple to become a client. Progent requests no complex contracts, no minimum commitments, no retainers, and no minimum job fee for services provided during normal business hours. All service time is documented in detail and billed to the actual minutes utilized. By-the-minute invoicing eliminates situations where customers pay big dollars for fast fixes. Your company is charged exclusively for the services you are provided.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent’s elite team of Cisco certified CCIE consultants have been awarded a certification restricted to the most capable specialists for planning, configuring, implementing, and debugging a diverse array of Cisco network and interconnectivity solutions. There are only about seven thousand CCIE’s worldwide, and attaining certification requires comprehensive proof of competency through written examinations and hands-on lab testing to make sure that CCIE’s can apply theory to practical problems. CCIE’s have a foundational understanding of core networking concepts and protocols that allow for rapidly crafting multi-vendor solutions.

Windows 8.1 Integration Support
Progent's certified Windows 8.1 consulting experts can provide a variety of IT outsourcing and co-sourcing services to assist companies of all sizes to deploy, manage, and support environments that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to set up test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on proven methodologies. Progent's consultants also offer Windows 10 planning and migration support.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following leading practices.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 offers major improvements in speed, scale, data security, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer remote and on-premises support to help organizations of all sizes to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

Configuration Support for Lync 2013
Lync Server 2013 allows businesses of any size to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing, as well as IP and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT staff and users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. If your company are already using Lync Server, Progent's Microsoft Skype for Business consultants can assist you to design and carry out a smooth migration to Skype for Business.

Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services including system design, configuration, management, troubleshooting, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment. In case you are already using Microsoft SQL Server 2014, Progent can help your company to perform an efficient migration to SQL Server 2016.

64-bit Computing Migration Help
Progent’s 64-bit migration support specialists can help your organization to enhance your application servers and workstations affordably from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit processing, plan a cost-effective upgrade process that reduces business disruptions, and provide timely remote help to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft Gold certified computing engineers can help you to install the 64-bit editions of Microsoft platforms such as Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange. This permits you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget. For details about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Progent's Online Consulting and Training Services for Office and Office 365
Progent's certified Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides fast ROI and enables better business results. Progent can assist your company to interface Microsoft Office or Office 365 applications with one another and with other key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent can also assist you resolve compatibility problems between various versions of Office desktop and offers live online Office and Office 365 instruction to individual users or groups.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Network Help.

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