For small office computer networks located in the state of Hawaii, Progent's Microsoft certified engineers can provide remote phone help and remote troubleshooting to solve your network troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to identify and repair IT problems while avoiding the cost and time delays normally associated with on-site technical service calls.

If your Hawaii business is located beyond the larger metropolitan areas such as Honolulu, your nearby computer network support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.

Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class remote technical support for Microsoft and Cisco-based systems Nationwide. Progent's certified engineers have the experience to help you to troubleshoot and resolve tough network problems rapidly and cost effectively. The breadth of technical expertise offered by Progent's staff of consultants allows them to escalate even the most difficult problems to appropriate specialists as necessary. Whether you need occasional phone support and remote repair or continuing access to a Help Desk Call Center, Progent's engineers can provide your organization with enterprise-level expertise without the high cost and administrative hassle of maintaining a large in-house support organization.

Online Seminars for Popular Desktop Applications
Progent provides live online training for an array of client software. Progent's Online training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Online education provides all the benefits of traditional classroom sessions, including instant communication between students and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the schedules of many trainees.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on leading practices.

Planning and Deployment Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP experts provide online and onsite support to assist businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or computing device. (Refer to Cisco Meraki switches consulting services.)

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small company's servers in a solution that gives the maximum degree of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 provides major improvements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.

Azure cloud Integration Consulting
Progent's Azure integration experts can assist you with any phase of Azure cloud migration such as needs definition, readiness assessment, solution architecture, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that transparently integrates physical datacenters with Azure services.

Planning Help for Microsoft Windows 10
Progent's Windows Windows 10 migration experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration consulting support.

Progent's Integration and Training Support for Microsoft Office and Office 365
Progent's certified Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers quick ROI and promotes improved business results. Progent can assist you to integrate Office or Office 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to fix compatibility problems between different versions of Microsoft Office and offers customized online Microsoft Office and Office 365 instruction to individual users or teams.

Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or go to Remote Network Support.














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