Henderson, NV Online Help from World-class Network Service Professionals
Progent's network help services can provide your Henderson, NV company budget-friendly and reliable support from Microsoft and Cisco certified consulting engineers. By delivering network support service when you require it, providing advanced expertise for mission-critical applications, offering unique support such as automated network monitoring, and invoicing only for services you receive, Progent gives your Henderson, Nevada company an affordable solution for optimizing the business value of small-scale business information systems. If you have an onsite datacenter, connect to cloud resources, or have a hybrid cloud-and-local solution, Progent is the smart choice for organizations and local governments to build and support a robust and secure IT system and to have fast access to the seasoned consulting usually restricted to corporations who are able to support a large in-house information technology organization.

For larger businesses, Progent can provide co-sourcing support to supplement the subject matter expertise of your in-house IT service team. This can save money and minimize technical risks for big IT initiatives such as software development, disaster recovery preparedness, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also offer access to certified experts to assist your company to plan and implement a sensible cloud computing strategy.

Primary IT Areas Supported by Progent for Henderson, Nevada Businesses
A Microsoft Gold Partner IT service company with a large group of Cisco CCIE network infrastructure experts and Apple Computer accredited consultants, Progent offers emergency troubleshooting and affordable remote consulting to Henderson, NV companies for a wide array of information technologies including:

Support Delivery Alternatives Available for Henderson, Nevada Companies
Progent has a variety of options for providing small and midsize companies and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and IT management outsourcing. Progent's paradigm for delivering network support services is based on the Call Center operational structure familiar to larger IT support organizations. Progent's Help Desk Service Mechanism promotes fast response, thorough activity records, reliable follow-through, and strict cost monitoring for a range of network service delivery modes that include remote repairs, onsite support, high-end consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled online support for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified support professionals can assist customers to troubleshoot and fix hardware and software issues without the cost or delay of travel for onsite service visits. The experience of Progent's network consultants allows them to resolve most network issues quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based signup procedure for new clients to address emergency situations and Progent bills by the minute with zero startup charges or time minimums, so you are invoiced only for the assistance you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and GIAC-certified security engineers. Learn more details about Progent's online network troubleshooting services.

  • On-site Support
    Progent offers on-site technical assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite support personnel can operate in tandem with Progent's remote support engineers to deliver small businesses the optimal solution: on-premises support professionals when you require them plus the on-line help of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The response time for in-person service visits is usually less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for on-premises service. Find out more about how and why to sign up for Progent's in-person network support services.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses and local governments who need fast and reliable support from an online Help Desk with effective telephone assistance, online troubleshooting tools, and enough technical strength for all needed escalation. Since small and midsize companies usually have tight IT funds and can spare little executive attention for dealing with network support tasks, Progent's Help Desk Services could be the most cost-effective way to make sure that small business information systems stay up and running. Learn more details about Progent's Helpdesk services.

  • Consulting Expertise
    Progent offers small businesses budget-friendly access to world-class consultants who can deliver assistance with critical products and technologies including Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network protection consulting, non-stop it system design, server virtualization strategies, plus configuration, programming and support for small business applications such as financials, ERP, reporting, CRM, and office productivity packages. Progent can help with one-time projects including site moves and major software upgrades, longer term projects such as management reporting application development and support, database application programming and administration support, and web design, on-going services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for network monitoring and system management, or emergency response such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host key business applications such as Microsoft Exchange Server and SQL Server in order to provide small and midsize businesses with greater degrees of dependability, protection, and performance than is possible using the type of internal data center that is achievable for the majority of small businesses. Since Progent utilizes the same facilities that host the equipment of many of the world's biggest information technology organizations, Progent can eliminate the investment in creating and managing the infrastructure needed for world-class environmental control, electrical backup, and redundant Internet access. For hosted application servers, Progent can also make sure that patches and service packs remain current, protection and efficiency is constantly tracked, and systems are consistently backed up and available for complete and prompt recovery. Learn more concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small organization's production servers in an environment that not only delivers the highest degree of dependability and expandability but that is also simple for clients to transfer to another support firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is based on tested virtualization technologies that allow businesses with mixed environments to benefit dramatically on the costs of hardware, system support, and network administration while achieving world-class reliability and an unparalleled degree of vendor options. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-centric software in a single centrally managed package, can handle the multi- OS and loosely standardized networks common with small businesses, and retains control of the software licenses in the customer's possession so that moving to a different virtualized host is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert remote support services to help organizations of all sizes integrate their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Information Security
Progent offers a portfolio of affordable, fixed-price monthly managed services intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Read more about ProSight Data Protection Services managed cloud backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Systems Watch: Server and Desktop Remote Monitoring and Management
    ProSight Systems Watch is Progentís server and desktop monitoring subscription service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of vital computers that drive your business network. When ProSight Systems Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so all potential issues can be addressed before they can impact productivity Learn more about ProSight Systems Watch server and desktop automated remote monitoring and management services.

Why Progent Offers the Smart Alternative for Henderson, Nevada Businesses
Progent's staff size, scope of information technology expertise, and experience with enterprise IT consulting allow small and midsize businesses to avoid the problems related to excessive reliance on small support organizations or freelance engineers.

Teaming with Progent's Experts allows your company to:

  • Avoid Excessive Reliance on Freelance Consultants
    For network support, smaller businesses sometimes rely heavily on freelance engineers. Though freelance service providers have lower overhead than more substantial IT service firms and can afford to bill nominally smaller rates, freelancers are occasionally too busy to react quickly to critical network problems. If a freelance engineer is busy with another customer, ill, on vacation, or in class, the absence of replacement staff may require your business to wait for help during an emergency. As your company grows, system unavailability or difficulties with critical programs get more costly. The dollars you thought you were saving on a freelancer can evaporate fast because of lower output. Also, when freelance consultants encounter new problems, the unavailability of a large consulting group to depend on for advice requires them to learn in place while your business ends up footing the bill for their ongoing training.

  • Have Access to Expertise in Advanced Network Issues
    The majority of smaller service organizations or independent engineers focused on small business network consulting may excel at delivering routine fixes but don't have the background to deal efficiently with complex network infrastructures that have a variety of operating systems, numerous sites, VoIP implementations, mobile workers, interconnected accounting and operational software, data-driven web sites, and specialized business applications. Progent's background with worldwide enterprises and Progent's extensive team of specialists can benefit your small business because big-company networks are characteristically complicated, integration problems require in-depth knowledge in numerous technical areas, and achieving an acceptable level of stability, availability, and security calls for enterprise-proven best practices.

  • Build a Solid Foundation for Growth
    Small companies often start with a network implemented on a shoestring budget. Lacking a strong architecture, a sequence of ad hoc repairs commonly get piled onto of a marginal structure. As a company grows, reliability and scalability issues can undermine the success of the business. These environments need thorough assessment, intelligent business planning, and in-depth expertise to upgrade to a network infrastructure that can provide the reliable basis to meet critical business requirements and support future growth.

  • Team with Solution Finders, Not Resellers
    Smaller companies need direction and insight to work through an ever more complex maze of technology alternatives offered for accelerating business growth and improving efficiency. Businesses do not need an IT consultant or service organization that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers consulting and services only. This allows Progent to match consulting support services with the genuine interests of customers. Combining network support and product selling can lead to a conflict where the recommended solution is built around a preselected vendor rather than being based on the true requirements of a client.

Get in Touch with Progent
In case your Henderson, Nevada company needs to contact Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For immediate remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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