Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other critical business information. Progent can provide Hialeah, Florida companies support from BlackBerry-qualified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for organizations of any size, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry technology productively into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Integration Services for BlackBerry BES Server
Research in Motion's high-end solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, Lotus, or Groupwise users to transmit and receive emails that stay encrypted during transit to ensure maximum security. BES Server also streamlines a broad variety of critical management jobs ranging from BlackBerry configuration and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-qualified engineers can show you how to utilize RIM BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry device software remotely
  • Control user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Install and manage BES Server's high-availability architecture based on virtualization
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and analyze the integrity of your solution

Progent's Remote BlackBerry-Qualified Technical Support is Quick and Economical
For companies in Hialeah, Florida who require quick and affordable help from a qualified RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned support team who have provided network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to solve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition help your company to resolve a broad array of issues associated with synchronization, handset recognition, email consistency, web access, mobile connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing countrywide online support for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs low and, by resolving problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, system design, roll-out planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, server hardware and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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