Fast Remote Consulting for Hialeah UNIX or Linux SystemsFor small businesses in Hialeah or anywhere in the state of Florida, Progent provides support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows technology. Progent has delivered remote support to businesses in every state in the United States. (See Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the assistance of CISSP-accredited security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's online technical support services represent excellent value due to the fact that they have the practical background and the sophisticated tools to resolve the majority of information system issues rapidly. This lowers direct expenses since solutions require a smaller number of billable consulting minutes. Online support also avoids the expense of dispatching an engineer to your location. Your organization benefits additionally in indirect expenses by minimizing or eliminating system downtime and related losses stemming from business discontinuity, upset customers and vendors, idle workers, and de-focused management.

Progent's billing policy for online support is designed to stretch your network support dollar. Progent bills on a per-minute basis for phone consulting, so you pay only for the services that you receive. In contrast to many online service companies, Progent requires no startup fee or minimum payments. Progent's per-minute granularity and simple model for billing eliminate situations where speedy. minor repairs somehow end up as substantial tabs. Progent's penchant for dealing with problems quickly results in your company saving cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has refined an arsenal of customized tools and field-proven processes that promote the highest degree of effectiveness for online help and troubleshooting for small and midsize business computer networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity permits the experts of Progent's online support team to access your company's computer system without breaching corporate security.

Progent's highly evolved service database system includes extensive documentation for all service that Progent's customers have received. Progent's staff engineers have access to the details of support delivered to each Progent client by every consultant. This history of trouble tickets and fixes is stored as a readily searchable internal database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's advanced certifications and working associations with important industry leaders such as Cisco and Microsoft permit access to additional vast technical knowledge bases and permit priority access to vendors' internal engineering staff so Progent's online service specialists can arrive at the most efficient solutions quickly.

Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote support in Hialeah or anywhere in Florida or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's remote support professionals offer advanced credentials in a comprehensive array of disciplines. This broad range of technical skills allows Progent's consultants to handle virtually any crisis likely to occur in a small company information system. Credentials awarded to Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Professional.

To provide assistance to businesses with mixed-OS environments, Progent also offers the services of engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based support provided by Progent to customers in Hialeah and anywhere in the state of Florida include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services address a wide array of computer technology including network architecture, messaging solutions, network and operational security, UNIX and Windows integration, virtual server technologies for server hardware economization and simplified management, and migration from legacy applications to the latest Windows or Linux environments. Progent's team-based approach to solving technical problems promotes quick escalation, if necessary, to engineers with appropriate experience to tackle complex situations. This accelerates repair of critical problems, minimizes lost productivity, and cuts support costs.

    Progent's UNIX/Linux consultants can provide emergency online assistance for troubleshooting anomalies within UNIX/Linux networks powered by popular versions of UNIX such as:

    Major Linux variants for which Progent offers expertise include:

  • Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Hialeah, FloridaThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for networking consultants, and indicates a person's network technology knowledge at the expert level. Cisco qualified CCIEs know how to handle the most stubborn challenges occurring in network design, deployment, management, security, and troubleshooting. CCIEs work closely with Cisco's in-house product support engineers in analyzing problems with IOS network administration utilities and coming up with workarounds or identifying program patches. Cisco CCIEs offer exceptional cost-effectiveness because their depth of expertise enables them to solve the most difficult problems rapidly. In common instances, less qualified service providers can struggle for hours or days with identical problems that a Cisco CCIE can dispose of in a few minutes. Few consulting providers make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide fast phone access to a Cisco CCIE so you can get urgent help for severe network issues that are crippling worker efficiency but are beyond the experience of your ordinary computer support personnel. Progent's Cisco-qualified CCIE consultants can interface to your environment by means of advanced remote support technology to perform quick, secure, and economical analysis and repair. Progent's Cisco CCIEs offer assistance with the complete line of Cisco's popular selection of infrastructure devices including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus VPN products.

  • Certified MS Windows Experts
    Microsoft Windows Support for Hialeah, FloridaProgent's Microsoft-qualified online support professionals can deliver computer system problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server application development, Skype for Business planning and deployment support, Microsoft Lync Server management and Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 integration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a full range of remote desktop support services such as Windows 7 migration, upgrading to 64-bit workstation applications, integrating Microsoft Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Qualified Network Security Engineers
    CISSP Certified Network Security Consultants for Hialeah, FloridaProgent's accredited CISSP, ISSAP, and CISM network security consultants offer a variety of security solutions to improve the protection of your UNIX, Linux, Solaris, Mac or Windows environment against attacks or help your business to recuperate quickly following a damaging penetration. Security consulting services offered by Progent cover in depth security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; quick cleanup after virus and worm attacks; installing firewalls; establishing secure techniques for off-site and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online support to help businesses of all sizes connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that utilize on-premises resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Special Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects that small companies frequently request. Progent's charges for longer-term consulting projects are set according to the qualifications of the consultants required. Progent's background in these important fields of computer technology enables customers to execute critical projects economically and on schedule. Progent's project-based online engineering services include:
  • Call Center Expertise
    Progent's Call Center support programs for small organizations with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Help Desk outsourcing support services are ideal for smaller organizations who don't have the budget to build and maintain an internal Call Center but who require quick response from a dependable Help Desk with professional telephone assistance as well as the technical depth to escalate complex trouble tickets to advanced engineers.

    Progentís Virtual Call Center is designed for bigger businesses and operates as a seamless supplement to your established Helpdesk staff. Progent's Virtual Help Desk can serve as an escalation resource to resolve the most difficult technical challenges, or be ready in those instances when your ordinary service providers are swamped.

    Progent's Call Center consulting services can support you in building an effective new Call Center or enhancing your established one, identifying or customizing Call Center software to meet the particular demands of your corporation, or adding occasional online staff to supplement your internal Call Center team to handle demanding events like software migrations, mass updates, or rolling out new applications.

    Progent's Help Desk staff of veteran information technology professionals gives your computer users in Hialeah or anywhere in the state of Florida rapid access to an effective network service group with extensive experience providing phone support and online troubleshooting for computer environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk recognition as a crucial driver of company performance, and Progent's goal is to fix instead of merely document IT issues.

  • Business Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting staff offers remote professional engineering support and training in key business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To read additional information concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac professionals can nurture the imaginative components of Macintosh environments by delivering remote help services and training in graphics, sound, and motion video. Progent's consultants can provide assistance in a variety of Macintosh creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with specific projects such as scanning or digitizing audio or video or integrating an audio/video production lab.

    Online Network Monitoring Support
    Progent offers companies in Hialeah, or anywhere in the state of Florida, remote network and server monitoring support centered around MS Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so your network maintenance is proactive rather than reactive. By detecting possible problems before they result in network outages, automated monitoring can ward off disruptive and expensive information system failures. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft systems, or environments based on a mix of platforms.

How Your Hialeah Company Can Contact Progent's Online Support Experts
To contact Progent about emergency online help with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.

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