Expert Remote Help for Hollywood, Florida Networks from Microsoft Certified Consultants
Small businesses have traditionally been ignored by large network support organizations. Many small businesses allow themselves to grow overly reliant on freelance engineers or small consulting firms who lack the bandwidth or broad knowledge to respond quickly or effectively to network emergencies. Other small companies turn to giant support firms that employ technicians trained to offer by-the-numbers fixes for common issues but who are missing the experience and technical scope to handle the variety of environments and absence of standardization typical of small business information systems.

Progent's time-tested approach to delivering affordable and effective technical support to small businesses has made Progent one of the top Microsoft Gold IT service firms in the United States. Progent has provided remote support to small businesses in every state in the country and can dispatch onsite technical support in almost all zip codes.

For medium-size and enterprise companies, Progent can provide co-sourcing services to add to the skills of your internal IT support group. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like application programming, business continuity planning, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of accredited experts to assist your company to plan and implement your cloud computing strategy.

Key Technologies Supported by Progent for Business Networks in Hollywood, Florida
Progent offers the support of qualified consultants for all facets of network technology deployed in small and midsize organizations. Technologies serviced by Progent's consultants include:

Support Delivery Alternatives for Hollywood, Florida Businesses
Progent offers a selection of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting, and IT management. Progent's model for providing network support is built on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Help Desk Call Center Service Model ensures rapid support, comprehensive activity documentation, reliable follow-through, and tight expense control across a range of network service delivery options that include online repairs, onsite support, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center offers urgent and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support experts can help clients to troubleshoot and repair network issues without the expense or time loss of travel for onsite support visits. The background of Progent's network consultants makes it possible to resolve most network issues quickly. For the most complex issues, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent offers a convenient, web-based registration procedure for new clients to address emergency network problems and Progent charges per minute with no startup fees or minimums, so you are invoiced only for the assistance you receive. Specialists you can access online include Cisco-qualified CCIEs, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Learn more information about Progent's online computer support expertise.

  • On-site Service
    Progent offers on-site computer assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite service personnel can operate in tandem with Progent's remote support engineers to deliver small businesses the optimal solution: hands-on support technicians when you need them plus the on-line help of Progent's seasoned staff of IT engineers, security professionals, and business software programmers. The response time for on-site service calls is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent client for on-premises support. Learn more details about how to register for Progent's onsite computer support services.

  • Phone Support
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses who require fast and dependable support from a professional Help Desk Call Center with effective telephone assistance, remote repair tools, and enough technical strength for full problem escalation. Since small and midsize companies usually have tight information technology budgets and can provide scant management bandwidth for handling network support, Progent's Help Desk Outsourcing Services could be the most efficient way to make sure that business computer networks stay productive. Read more details concerning Progent's Help Desk outsourcing services.

  • IT Consulting Services
    Progent provides small businesses budget-friendly availability of world-class IT professionals who can deliver help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network security engineering, non-stop network engineering, server virtualization strategies, plus configuration, programming and training for business applications such as financials, ERP, reporting, sales automation, and office productivity software. Progent can help with short-term projects including site relocations and major system upgrades, longer term projects like business reporting application programming and support, database software programming and administration support, and web development, on-going services such as System Center 2012 Operations Manager support and SCOM 2016 consulting for network health monitoring and system administration, or urgent services such as data restoration and malware removal.

  • Application Hosting
    Progent can host vital business applications such as Exchange and Microsoft SQL to provide small and midsize businesses with higher degrees of reliability, protection, and performance than is feasible with the type of internal data center that is practical for the majority of small and midsize companies. Because Progent uses the same facilities that host the gear of some of the planet's largest information technology companies, Progent can save you the investment in creating and maintaining the infrastructure needed for world-class environmental control, electrical failover, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions stay current, security and performance is constantly tracked, and systems are consistently backed up and ready for full and rapid recovery. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting for the entirety of a small organization's servers in an environment that not only delivers the top degree of dependability and extensibility but that is in addition simple for clients to transfer to a different support firm or to move in-house whenever your business situation calls for it. Progent's Private Cloud hosting is structured around proven virtual server techniques that allow businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while getting world-class reliability and an unparalleled degree of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed solution, can handle the multi- platform and non- standardized environments typical of smaller businesses, and retains control of the software licenses in the customer's possession so that migrating to a new virtual system is fast, reliable, and affordable. This avoids becoming a prisoner of a specific hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote support services to help organizations of all sizes connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize physical resources along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Information Security
Progent offers a selection of affordable, set-price monthly managed services designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete threat progression including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows fast restoration of critical files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements like IPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information. Read more about ProSight DPS managed cloud backup and recovery.

Why Progent Is the Smart Alternative for Hollywood, Florida Businesses
Progent's size, scope of technical skill, and experience with corporate IT consulting allow small businesses to sidestep the pitfalls related to excessive reliance on small service firms or freelance consultants.

Working with Progent allows your small business to:

  • Avoid Excessive Reliance on Freelance Support Consultants
    For IT support, small businesses often depend excessively on independent engineers. Although freelance service engineers carry lower expenses than more substantial support firms and can afford to bill nominally smaller rates, they are occasionally too busy to respond quickly to urgent situations. If a freelance engineer is occupied with another client, ill, on vacation, or in training, the absence of backup personnel may require your company to wait for help in case of a crisis. The more your company grows, system unavailability or difficulties with line-of-business programs get more expensive. The money you believed you were conserving on a freelancer can be eaten up fast due to lower productivity. In addition, when independent engineers encounter new problems, the lack of a large engineering group to fall back on for help requires them to train with the meter running while your business ends up with the bill for their ongoing education.

  • Have Access to Experts in Complex Information Technology Issues
    Many small service organizations or freelance engineers specializing in small business IT consulting may excel at delivering routine solutions but don't have the seasoning to work efficiently with complicated network infrastructures with mixed operating systems, many offices, Voice over IP implementations, mobile workforces, integrated accounting and analytical applications, data-driven web sites, and custom line-of-business applications. Progent's background with global companies and Progent's extensive team of specialists can be valuable to your company because enterprise environments are characteristically complex, support problems demand thorough knowledge in many technical areas, and reaching a high degree of robustness, availability, and security calls for industry-proven best practices.

  • Build a Solid Foundation for Seamless Growth
    Small companies often begin with a network implemented on a tight budget. Lacking a solid architecture, a sequence of band-aid fixes often get piled on top of a weak structure. As a business grows, stability and expandability issues can undermine the productivity of the business. Such environments need proper evaluation, smart business analysis, and broad-based expertise to migrate to an IT infrastructure that will act as the reliable foundation to meet critical business needs and ease downstream growth.

  • Partner with Solution Consultants, Not Product Vendors
    Smaller companies need direction and education to work through an ever more complicated maze of technology options offered for enabling business growth and improving efficiency. They do not need an IT consultant or service firm that tries to sell them products. Progent avoids conflicted motives by not selling hardware and software. Progent provides services and expertise exclusively. This permits Progent to match technical support services with the genuine interests of customers. Combining IT consulting and product reselling can result in a situation where the recommended solution is built around a predetermined vendor instead of being driven by the actual needs of a small business.

How to Contact Progent
If your Hollywood, Florida company needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Fast Online Technical Support
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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