Fast, Affordable Online Network Assistance for Hollywood, Florida Small Companies
For over two decades, Progent has focused on delivering world-class IT support to customers with small-business IT budgets. Progent has developed a unique service system that features a cost-effective, tightly connected virtual office infrastructure, sophisticated online troubleshooting tools, a substantial team of consultants accredited in a wide array of technical disciplines, a Help Desk operational model that maximizes efficiency and guarantees follow-through, a global group of remote support professionals, in-person support dispatching for the majority of most zip codes in the United States, and a company culture committed to resolving network issues in the shortest time and at the least cost to customers.

For mid-size and large companies, Progent can provide co-sourcing support to add to the subject matter expertise of your in-house network service staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives like software development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide access to certified experts to help your business to design and execute a sensible cloud computing strategy.

Popular Technologies Serviced by Progent for Business Networks in Hollywood, Florida
Progent's nationwide group of world-class experts offers support for virtually all facets of network systems deployed by businesses of all sizes. Areas supported by Progent in Hollywood include:

Support Delivery Options Available for Hollywood, Florida Businesses
Progent offers a variety of alternatives for providing small and midsize companies and local governments with cost-effective IT services for troubleshooting, consulting, hosting, and network administration. Progent's model for providing IT support services is built on the Help Desk operational structure familiar to larger IT support groups. Progent's Help Desk Call Center Support Mechanism promotes rapid response, thorough service records, reliable follow-up, and tight expense monitoring across a range of IT service delivery alternatives that include remote repairs, on-premises support, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine online service for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can help customers to analyze and repair hardware and software problems without the cost or time loss of in-person service calls. The experience of Progent's IT consultants allows them to resolve most network issues rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based registration process for new clients to accommodate emergency network problems and Progent bills by the minute with no sign-up fees or minimums, so you pay only for the help you receive. Experts available remotely include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals. Learn additional information concerning Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent offers on-site technical support for registered clients in larger cities in the U.S. Progent's onsite support personnel can operate in tandem with Progent's online service engineers to give small companies the best of both worlds: onsite service technicians when you need them as well as the on-line expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The wait time for in-person service visits is usually under one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Learn more about how and why to register for Progent's onsite computer service.

  • Phone Support
    Progent's Helpdesk Outsourcing Services are designed for all companies who need prompt and dependable access to a professional Help Desk with effective telephone assistance, online troubleshooting tools, and enough technical depth for full problem escalation. Because small and midsize businesses usually have tight information technology funds and can spare scant executive attention for handling network support tasks, Progent's Contact Center Outsourcing Services can be the most efficient option to make sure that small business computer systems stay productive. Read more details about Progent's Helpdesk outsourcing services.

  • IT Consulting Services
    Progent provides small companies budget-friendly access to world-class IT professionals who can deliver help with vital products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, high availability it system engineering, virtual server solutions, plus configuration, programming and training for small business applications such as financials, ERP and MRP, reporting, CRM, and office productivity software. Progent can help with short-term projects including office relocations and massive system migrations, extended initiatives such as management analytics application programming and support, database software programming and administration support, and web design, on-going services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and system administration, or urgent response like data restoration and malware cleanup.

  • Application Hosting
    Progent can host critical business applications such as Exchange Server and Microsoft SQL to provide small companies with greater degrees of dependability, protection, and performance than is possible with the class of internal data center that is realistically affordable for the majority of small and midsize companies. Since Progent uses the same data centers that support the gear of some of the world's biggest information technology companies, Progent can save you the expense of creating and maintaining the infrastructure required for world-class cooling, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also make sure that upgrades and revisions remain updated, security and performance is continually tracked, and systems are regularly backed up and available for complete and prompt restoration. Find out additional information about Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small or midsize company's servers in a setting that not only delivers the highest level of fault-tolerance and expandability but that is in addition easy for clients to transfer to another support firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is built around tested virtualization technologies that permit small businesses with mixed networks to benefit dramatically on the costs of capital equipment, system support, and network administration while getting world-class availability and an unprecedented level of vendor alternatives. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed service, can support the mixed- OS and loosely standardized environments common with smaller businesses, and keeps ownership of the software licenses in the customer's possession so that moving to a different virtual host is quick, safe, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote support to help organizations of all sizes connect their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize local resources along with public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

Why Progent Is the Right Choice for Hollywood, Florida Businesses
Progent's staff size, breadth and depth of technical expertise, and experience with enterprise network support enable small companies to sidestep the problems associated with excessive dependence on thinly staffed service organizations or freelance engineers.

Teaming with Progent's Experts enables your company to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT services, small companies sometimes rely excessively on independent consultants. Although freelance service engineers have lower expenses than larger IT service organizations and can typically bill nominally lower fees, freelancers are sometimes spread too thin to react quickly to critical network problems. If an independent engineer is occupied with different customer, ill, on vacation, or in class, the absence of replacement staff may force your company to go without help during an emergency. As your small business grows, system downtime or difficulties with line-of-business applications get more costly. The dollars you believed you were conserving on a freelancer can be eaten up quickly because of lower output. In addition, when independent consultants encounter unfamiliar problems, the unavailability of a big consulting group to count on for help forces them to train with the meter running while your organization ends up with the costs for their continuing education.

  • Have Access to Expertise in Sophisticated Network Issues
    The majority of small service organizations or independent consultants who concentrate on small business network consulting may excel at providing routine fixes but don't have the background to deal cost-effectively with complicated IT infrastructures that have a variety of operating systems, multiple locations, VoIP implementations, remote clients, integrated financial and operational software, data-driven web sites, and specialized line-of-business applications. Progent's experience with worldwide enterprises and Progent's extensive team of experts can be valuable to your business because big-company networks are inherently complex, integration problems demand in-depth knowledge in numerous technical disciplines, and achieving a high degree of stability, availability, and protection calls for enterprise-proven leading practices.

  • Build a Firm Foundation for Growth
    Small companies typically start with a network cobbled together on a tight budget. Without a proper architecture, a series of ad hoc fixes commonly get thrown onto of a tenuous foundation. As a company grows, stability and expandability issues can undermine the success of the business. Such networks require proper assessment, intelligent strategic planning, and broad-based experience to migrate to a network environment that will act as the solid basis to meet current business needs and support downstream growth.

  • Team with Solution Finders, Not Resellers
    Small companies need direction and education to navigate through an increasingly complicated array of technology options available for enabling business growth and enhancing productivity. They do not need an IT consultant or support organization that tries to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent sells consulting and services exclusively. This allows Progent to match consulting support with the genuine interests of customers. Mixing network support and product reselling can result in a conflict where the recommended solution is based on a predetermined vendor instead of being based on the actual requirements of a small business.

How to Contact Progent
If your Hollywood, Florida company wants to get in touch with Progent to ask about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Fast Remote Technical Support
For immediate remote help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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