Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business information. Progent offers Honolulu, Hawaii businesses the expertise of BlackBerry-qualified consultants who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern mobile solution.

As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective deployment and support of BlackBerry solutions has become more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry products productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum security. BES Server also simplifies a wide selection of vital administrative jobs ranging from smartphone deployment and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-qualified consultants can also help you to utilize BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones remotely
  • Establish custom management roles
  • Automatically track and report on the overall health of your BlackBerry solution

Expert RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide prompt assistance to companies in the Honolulu region or throughout the state of Hawaii. Progent's seasoned online consulting experts have helped IT organizations solve network problems and reduce IT service expenses in every state in the United States and established a large base of satisfied clients. (See Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues associated with BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, solution architecture, roll-out planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
In order to contact Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.
















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