Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for maintaining location-independent connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Honolulu, Hawaii companies support from BlackBerry-qualified consultants who can help businesses to manage existing BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small companies an economical solution for integrating RIM BlackBerry technology productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Consulting Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in wireless transit to provide maximum data protection. BES Server also streamlines a broad selection of critical administrative jobs that span from smartphone deployment and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-qualified consultants can assist you to use BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user and group settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and analyze the integrity of your BlackBerry system

Progent's Remote BlackBerry-Qualified Technical Support is Fast and Economical
For companies in Honolulu, Hawaii who want quick and economical access to a certified RIM BlackBerry support expert, Progent offers efficient remote help from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Remote support eliminates travel expense and enables specialists to solve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer expert support in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also help you to troubleshoot a broad array of problems associated with synchronization, device detection, email consistency, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs at a minimum and, by solving problems quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs assessment, system design, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management approach and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.