Overview of Progent's Support Services for RIM BlackBerry Solutions
RIM BlackBerry Consulting HelpMobile access to email, address books, calendars, and web applications has become a vital capability of IT networks for companies of any size. BlackBerry handhelds are some of the most popular devices for achieving mobile communications. But the infrastructure needed to support RIM BlackBerry handhelds has become steadily more sophisticated as the insistence on high availability and and air-tight security has increased. Progent's BlackBerry certified consultants focus in providing small businesses world-class network expertise and technical services that are affordable and efficient.

Being a Microsoft Gold Partner with years of experience working with Exchange Server, Progent can provide in-depth assistance in integrating BlackBerry and Microsoft technology by offering support services like Exchange 2010 support as well as by delivering related services such as Lync Server 2010 deployment and Microsoft Office Communications Server support to manage Instant Messaging and Presence. Progent's Microsoft SQL 2016 integration consultants and MS SQL 2014 consultants can set up and troubleshoot your SQL server to work efficiently with BlackBerry BES Server, and Progent's Microsoft System Center Data Protection Manager experts can assist you to develop backup and restore processes to preserve your data and minimize productivity loss in the event of a breakdown of your messaging system.

Progent also retains a staff of Cisco qualified CCIE network engineers who are accessible online to offer expert assistance for designing and troubleshooting your IT network so that it accommodates your BlackBerry solution with a high degree of fault tolerance, expandability, protection, and maintainability. Cisco Certified Internetwork Experts are elite networking professionals who earn this prestigious certification only through strenuous testing by Cisco. CCIEs can resolve the most complicated issues associated with network architecture, deployment, repair, and maintenance.

Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad selection of vital administrative tasks that span from BlackBerry configuration and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-qualified consultants can also help you to use BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant infrastructure using VMware
  • Deploy BlackBerry devices remotely
  • Set specialized administration roles
  • Automatically track and analyze the health of your BlackBerry solution

Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Affordable
For companies in Huntington Beach, California who want quick and affordable help from an authorized BlackBerry support professional, Progent delivers efficient online help from a seasoned network support staff who have delivered IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to resolve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition help you to troubleshoot a wide range of issues associated with synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses low and, by dealing with issues promptly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.

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