Consulting Support Services for RIM BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among the most successful products for achieving location-independent connectivity to email, scheduling, web-based applications, and other vital business information. As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses frequently turn to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient remote support model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Technical Support Services for BlackBerry BES Server
Research in Motion's advanced platform for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, Lotus, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of vital management tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's vast selection of IT policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure based on VMware
  • Install BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and report on the integrity of your system

Progent's Remote BlackBerry-Certified Support is Quick and Affordable
For companies in Huntington Beach, California who need fast and economical access to an authorized RIM BlackBerry consultant, Progent provides efficient online assistance from a seasoned support staff who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel costs and lets engineers solve technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional help in areas including resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which management approach and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.
















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