Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business data. Progent can provide Huntington Beach, California businesses the expertise of BlackBerry-qualified consultants who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for organizations of any size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses often turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a single solution for controlling key jobs such as device installation, upgrades, and retirement while also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server features a variety of data protection capabilities starting with automatic data encryption of information sent between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in selecting levels of security to match the special needs of your mobile network. Progent's BlackBerry authorized engineers can help you to select powerful security functions and activate them remotely. Samples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry device
  • Wipe data from a missing device
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BES Server also provides versatility in selecting ways to keep mobile users from loading or running unsafe or unauthorized code. Progent can assist you to select protective techniques such as:

  • Specify precisely which programs are allowed on the device
  • Prevent external applications from using persistent storage on the device
  • Select which resources third-party software can use on the device
  • Restrict the types of access external programs running on the smartphone can initialize
  • Block all third-party software from being installed or run on the device

Professional RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver expert technical help to companies in the Huntington Beach area or anywhere in the state of California. Progent's seasoned online technical support experts have helped businesses solve computer issues and cut IT service costs in each state in the country and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)

Progent offers online consulting support for a broad array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide array of problems concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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