Fast and Affordable Remote Help for Huntington Beach Computer Networks
Immediate Phone Technical Support for Huntington Beach NetworksFor businesses located in Huntington Beach or anywhere in California, Progent offers remote help for networks based on any combination of Microsoft, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft certified consulting experts have delivered remote troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to handle challenging infrastructure issues, plus the assistance of CISA and CISSP-certified security consultants to help with high-level security design and troubleshooting jobs.

Progent's remote technical support engineers offer excellent leverage because they have the practical background and are equipped with the sophisticated tools necessary to solve the majority of network issues rapidly. Efficient support lowers direct costs because solutions require minimal chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your location. Your organization saves additionally with indirect costs by reducing or avoiding network outages and related losses due to business disruption, upset clients, idle employees, and distracted executives. Progent's advanced online consulting experience is especially helpful in environments that depend on public clouds for critical infrastructure or applications like Azure, Amazon AWA, or Exchange Online, where on-premises tech support may not be useful.

Progent's billing policy for online help is structured to leverage your network support investment. Progent charges per minute for telephone-based consulting, so you owe just for the services that you actually get. Unlike many online service firms, Progent requires no initialization surcharge or minimum fees. Progent's one-minute billing unit and simple policy for billing do away with situations where speedy. minor solutions manage to turn into major invoices. Progent's skill at solving problems efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has refined a collection of optimized technologies and field-proven processes which promote the maximum level of effectiveness for online technical support and repair for IT systems of any size. Progent provides protected VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the staff of Progent's remote service group to communicate with your computer system remotely without violating network security.

Progent's sophisticated technical support reporting system maintains extensive documentation describing the service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the history of all help delivered to each Progent customer by any Progent engineer. This history of anomalies and responses is structured as a conveniently searchable internal knowledge base that permits Progent's remote support experts to communicate their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's extensive list of accreditations and working associations with key technology companies including Cisco and Microsoft make available other vast technical databases and permit quick response from manufacturers' internal engineering staff so Progent's online consulting experts are able to determine optimal solutions promptly.

Remote technical support services provided by Progent to customers in Huntington Beach and throughout the state of California include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the world's top corporations. Progent's ProSight suite of outsourced network management services addresses all critical areas of information technology such as email content filtering, security and compliance, automated backup/recovery, network infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to assess your company's preparedness to block or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for special information technology projects. Billing charges for ongoing consulting tasks are set according to the qualifications of the engineers involved. Progent's background in these important fields of computer technology enables clients to execute major projects within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service offerings for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk outsourcing, virtual Helpdesk support services, and Helpdesk process consulting. Progent's Help Desk Call Center outsourcing services are well suited for companies who don't have the budget to support an in-house Help Desk Call Center but who need quick access to an effective Call Center with proficient telephone support plus the expertise to escalate the most challenging problems to high-level consultants.

    Progentís Virtual Call Center is intended for larger businesses and operates as a transparent addition to your existing Helpdesk resources. Progent's Virtual Help Desk can act as a an escalation resource to resolve the toughest technical issues, or be available in hectic circumstances when your ordinary resources are overwhelmed.

    Progent's Help Desk staff of experienced information technology consultants provides your workers in Huntington Beach or anywhere in the state of California quick access to a reliable technical support group with substantial experience providing phone consulting and remote repair service for networks powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk Call Center perception as a major contributor to company productivity, and Progent's aim is to solve rather than merely track technical problems.

  • Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Team provides phone-based professional engineering expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To read more information on Progent's consulting, custom development, and training offerings, see Progent's Business Application Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Huntington Beach, or anywhere in the state of California, online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager to suit your business so your computer maintenance is proactive and automated. By uncovering looming problems before they grow into downtime, automated monitoring can minimize inconvenient and expensive service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or networks based on multiple OS platforms.
How Your Huntington Beach Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent remote support with Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Huntington Beach or anywhere in the state of California, Progent's phone-based network support specialists are ready to deliver expert and cost-effective system help the moment your organization requires it. More than a decade of delivering online repair services has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting capability and to refine remote access tools to repair network problems quickly while eliminating the expense and lost productivity that comes with in-person support calls.

Even if your Huntington Beach business deals with a local independent consultant or employs an in-house IT staff that know how to deal with the majority of network issues, Progentís Microsoft certified engineers can still offer an easy and seamless virtual expansion of your local resources in cases when your regular service personnel either lack the bandwidth or the expertise to deal with unexpected network crises or especially complicated integration projects.

Advantages of Progent's Network Help for Businesses in Huntington Beach
Progent's online technical help services enable your Huntington Beach company to realize the advantages of immediate, expert IT support without the expense of maintaining an in-house IT organization. Your network will acquire added business value by becoming increasingly available, efficient, and secure. Benefits to your business include:

  • Seamless virtual extension of your on-site IT resources
    With most organizations in Huntington Beach or anywhere in California, nearby computer support providers, whether made up of freelance consultants or a full-time maintenance staff, can solve typical technical issues. However, serious problems might occur when your regular resources are too busy or absent, and some trouble may be associated with IT products that is beyond the scope of your onsite support personnel. In these situations, Progent's on-call support specialists give you a convenient, fast, and budget-friendly way to supplement your local help and to convey useful information to improve your capability to deal with downstream problems locally.

  • Reduced Dependence on Individual Consultants
    For IT maintenance, smaller companies often depend on individual freelance consultants. Although freelance service people have smaller internal costs than big support organizations and can often charge lower rates, they are sometimes stretched too thin, making it difficult to respond quickly to urgent situations. If a freelance consultant is busy with another customer, ill, on a trip, or in training, the absence of backup personnel may require your company to wait for assistance during an emergency. As your network expands, network unavailability and trouble with vital applications become more costly. The budget you thought you were conserving on an independent can be consumed fast by lost productivity. Progent offers a reliable source of backup service expertise to insure your IT system is always up and running.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses typically begin with an IT system implemented on a shoestring budget. Lacking a scalable framework, slap-dash fixes can get piled onto an unstable foundation. When a company grows, reliability and scalability issues can impede the success of the business. These badly built environments need proper analysis, smart long-term planning, and extensive IT expertise to upgrade to a network infrastructure that can provide the solid foundation to meet current business demands and facilitate downstream growth.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller businesses need advice and technical training to negotiate an ever more complicated maze of technology alternatives available for promoting business growth and improving efficiency. They do not need a computer consultant who is attempting to sell a certain vendor's technology. IT support and product sales can lead to a scenario where the recommended solution is built around a predetermined technology rather than the true needs of a client. Progent eliminates these conflicts of interest by selling only services rather than products. This enables Progent to match IT consulting with the best interests of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of IT experience, fine tuned remote support software, and understanding of enterprise networking allow businesses to avoid the pitfalls of exclusive dependence on smaller service firms, individual freelance consultants, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco certified experts average more than ten years of hands-on professional experience, at the forefront of IT support, performing a broad variety of technical projects for a large mix of clients. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert technical skills, but also a consultant with proven methods for using computer knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone service and in-person help by the minute. As a result, you owe just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no initialization charge and requires no retainer for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates large invoices for quick solutions so you won't be forced to permit less critical problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Businesses who utilize familiar independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock system monitoring services based on MS System Center Operations Manager. MS System Center Operations Manager allows your computer maintenance to be proactive rather than reactive. By revealing potential issues before they result in downtime, system monitoring can save your IT network from painful and costly service disruptions.
How Does My Business Start Receiving Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.















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