Immediate Remote Help for Huntington Beach Networks
Immediate Remote Help for Huntington Beach SystemsFor companies in Huntington Beach or anywhere in California, Progent offers online support for networks based on any combination of Microsoft Windows, Cisco, Apple Mac, or Linux technology. Progent's Microsoft qualified consulting experts have delivered online troubleshooting to companies in every state in the U.S. (Refer to testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to handle challenging infrastructure issues, plus the services of CISA and CISSP-certified security consultants to help with advanced security design and diagnostic issues.

Progent's online support engineers provide excellent leverage due to the fact that they possess the practical experience and have access to the advanced tools needed to resolve the majority of network problems rapidly. Efficient support reduces immediate costs because service calls use up minimal billable minutes. Online help also avoids the cost of dispatching an engineer to your office. Your company saves even more in indirect expenses by reducing or eliminating network downtime and associated costs resulting from business discontinuity, disgruntled customers and vendors, idle employees, and distracted management. Progent's extensive remote consulting know-how is especially helpful for businesses that rely on public clouds for critical infrastructure or applications such as Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where onsite tech support may not be an option.

Progent's pricing model for online support is structured to stretch your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are charged exclusively for the support that you receive. In contrast to typical online support companies, Progent requires no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean policy for pricing avoid situations where speedy. minor solutions somehow end up as major tabs. Progent's skill at dealing with technical issues quickly means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a collection of optimized tools and field-tested methodologies which permit the maximum degree of efficiency for online engineering help and repair for computer networks of any size. Progent offers protected VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the consultants of Progent's Technical Response Center to connect to your company's computer system without compromising network security.

Progent's powerful customer support database application maintains detailed records of all support that Progent's customers have been provided. Progent's authorized service personnel have access to the specifics of all help provided to every customer by every Progent engineer. This archive of issues and resolutions is stored as an easily accessible support database that enables Progent's remote technical experts to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's extensive list of accreditations and formal relationships with major industry leaders such as Cisco and Microsoft make available additional massive support knowledge bases and permit fast response from manufacturers' internal product engineers with the result that Progent's remote service experts can come up with the best solutions quickly.

Remote support offered by Progent to companies in Huntington Beach and anywhere in the state of California include:

Special Support Services Available from Progent
Progent can provide the services of world-class online consulting professionals for special information technology projects. Progent's charges for longer-term development or consulting projects are set according to the level of expertise of the engineers required. Progent's background in these special areas of information technology allows customers to complete major projects economically and on schedule. Progent's special remote engineering services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center service offerings for companies with networks that incorporate Microsoft Windows, Cisco, Apple Mac, or UNIX/Linux platforms include comprehensive Help Desk Call Center outsourcing, virtual Help Desk support services, and Call Center process consulting. Progent's Help Desk outsourcing services are intended for companies who lack the budget to assemble and manage an in-house Call Center but who want fast response from an effective Help Desk Call Center with professional phone assistance as well as the expertise to escalate complex trouble tickets to high-level consultants.

    Progentís Virtual Help Desk is designed for larger businesses and acts as a seamless reinforcement of your current Call Center organization. Progent's Virtual Call Center can act as a an escalation resource for the most difficult network issues, or be available in overflow instances when your regular support engineers are overwhelmed.

    Progent's Call Center staff of experienced information technology consultants gives your clients in Huntington Beach or anywhere in the state of California fast access to an efficient network service group with extensive experience delivering telephone-based support and online troubleshooting for networks powered by Windows, Cisco, Apple Mac OS X, or UNIX/Linux products. Progent's charter is to earn the Help Desk recognition as a key enabler of company success, and Progent's goal is to resolve rather than simply track technical issues.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group can supply remote advanced engineering expertise and training in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and Excel. To learn more on Progent's expertise, custom development, and education offerings, visit Progent's Applications Experts Group.

  • ProSight DPS Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as IPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Huntington Beach, or anywhere in the state of California, online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM for your business so your network support is proactive rather than reactive. By anticipating emerging problems before they expand into full-scale emergencies, remote monitoring can avoid inconvenient and expensive service failures. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Mac OS X systems, Microsoft Windows systems, or systems based on a variety of OS platforms.
How Your Huntington Beach Business Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based help with Windows, Mac OS X, or Linux/UNIX environments, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Huntington Beach or anywhere in the state of California, Progent's phone-based computer support engineers are ready to deliver effective and cost-effective system help whenever your business requires it. More than 15 years of delivering remote repair services has led to Microsoft Gold Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote access tools to repair IT problems quickly while eliminating the cost and lost productivity that comes with in-person support calls.

Even if your Huntington Beach organization has a local freelance support technician or maintains an in-house organization that know how to handle common computer issues, Progentís Microsoft certified engineers are available to provide a convenient and seamless virtual expansion of your on-site resources for situations when your regular IT support personnel either don't have the bandwidth or the expertise to resolve sudden network crises or particularly tough integration projects.

Details of Progent's Remote Network Services for Huntington Beach
Progent's phone support, remote repair, system security expertise, and network administration services offer companies in Huntington Beach or anywhere in the state of California the greatest leverage for your IT budget. Whether you need occasional phone help and Internet-based troubleshooting or ongoing Help Desk outsourcing support and network administration, Progent's professionals can deliver your company world class network support while allowing you to eliminate the cost and hassle of carrying a large internal IT organization. Key features of Progent's online help program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Gold Partner support firm and Progent's number of employees, breadth of technical background, fine tuned support software, and familiarity with corporate IT enable offices to escape the pitfalls associated with exclusive dependence on smaller consulting organizations, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Certified Knowledge of Microsoft's Full Family of Servers
    Progent offers world-class support for Microsoftís popular server products with services that include Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server migration and deployment support, Windows Server 2008 integration, Microsoft Windows 2003 maintenance, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange Server 2010 support, Microsoft Exchange Server 2007 and Exchange 2003 Server migration, plus Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 consulting support, and SQL Server management support.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-site help by the minute. As a result, you are billed only for received support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for services delivered during regular working hours. Many support firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each staff member to each client. The discipline of documenting and archiving service records allows more effective service and eliminates a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who wonít release vital service information.

  • Automated Server Monitoring with MS Operations Manager
    Progent is one of the only support companies to provide round-the-clock remote monitoring services powered by MS Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering potential problems before they cause downtime, system monitoring can save your IT network from stressful and expensive service disruptions.
How Does Our Company Start Getting Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, go to Immediate Online Support.















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