Immediate Remote Support for Huntington Beach UNIX or Linux NetworksFor small companies in Huntington Beach or anywhere in California, Progent provides technical support for information systems powered by UNIX, Linux, Sun Solaris, or Mac OS X or for networks that feature a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the assistance of CISSP-accredited security consultants to handle high-level security architecture and disaster recovery preparedness.

Progent's remote technical support engineers represent excellent leverage because they have the real-world background and the sophisticated technology to resolve most network issues quickly. Efficient support lowers immediate costs since solutions accumulate a smaller number of billable consulting minutes. Remote support also avoids the cost of sending a consultant to your office. Your organization benefits additionally with incidental costs by minimizing or eliminating system downtime and associated costs due to business discontinuity, disgruntled clients, idle workers, and de-focused management.

Progent's billing model for remote support is designed to maximize the impact of your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you pay exclusively for the support that you receive. Unlike many remote service organizations, Progent requires no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean model for pricing do away with scenarios where speedy. minor solutions manage to end up as major tabs. Progent's skill at solving technical issues efficiently translates into your business saving money.

Progent's Online Support Tools
Over the years, Progent has developed an arsenal of optimized tools and field-proven processes which promote the maximum degree of efficiency for online consulting and repair for small company computer systems. Progent provides safe VPN support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology enables the engineers of Progent's remote service group to connect to your company's environment remotely without violating corporate security.

Progent's highly evolved technical support reporting application stores thorough documentation of the service that Progent's clients have been provided. Progent's team service personnel have access to the details of assistance provided to every client by any Progent consultant. This database of anomalies and resolutions is organized as a readily accessible support database that enables Progent's online support professionals to share their experiences company-wide to ensure that the value of Progent's support services grows over time. Progent's advanced accreditations and formal relationships with important vendors such as Cisco and Microsoft make available additional massive support knowledge bases and permit priority response from vendors' internal support staff so Progent's online service specialists can determine the best resolutions quickly.

Start Receiving Online UNIX/Linux, Sun Solaris, or Mac OS X Technical Help from Progent
To get started with Progent's phone services in Huntington Beach or anywhere in California or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for IT help, visit Immediate Urgent Support.

Phone-based Network Support Services Offered Progent
Progent's remote consulting professionals possess advanced credentials in a comprehensive array of technologies. This broad scope of capability permits Progent's consultants to tackle virtually any emergency that may crop up in a small or midsize business information system. Certifications awarded to Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to businesses with multi-operating system networks, Progent also provides the support of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based support services provided by Progent to small businesses in Huntington Beach and throughout the state of California include:

  • UNIX, Linux, Solaris, and Apple Mac OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote support services cover a broad array of computer technology such as system infrastructure, messaging solutions, system and process security, UNIX/Linux and Windows coexistence, VMware technologies for server hardware economization and easy administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux environments. Progent's group-based approach to solving network issues enables quick escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of critical problems, reduces network downtime, and lowers support expense.

    Progent's UNIX/Linux support engineers can provide urgent online help for analyzing problems affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:

    Major Linux platforms for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Infrastructure Engineers for Huntington Beach, CaliforniaThe Cisco Certified Internetwork Expert credential is the premier recognition for network professionals, and validates an individual's technical skills at the master level. CCIEs know how to resolve even the most intractable problems encountered in network infrastructure planning, integration, administration, security, and problem solving. CCIEs operate on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS network administration utilities and coming up with workarounds or locating program updates. CCIEs represent an excellent cost-effectiveness since their deep expertise enables them to find solutions for the most intractable problems quickly. In common instances, less seasoned engineers can wrestle for hours or even days with identical problems that a CCIE can fix in minutes. Few service organizations make CCIEs accessible to support small and mid-size businesses. Progent offers fast telephone contact with a CCIE so your company can get immediate assistance for complex network issues that are crippling worker productivity but are not within the experience of your local network service resources. Progent's CCIE consultants can tie into your computer system by means of the latest on-line support tools to perform efficient, safe, and economical analysis and remediation. Progent's CCIEs offer expertise in the complete line of Cisco's market leading selection of networking appliances including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN products.

  • Certified MS Windows Support
    Microsoft Windows Support for Huntington Beach, CaliforniaProgent's Microsoft-qualified remote service engineers can provide computer system repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 design, Microsoft Skype for Business migration consulting, Microsoft Lync Server integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a full range of remote desktop support and troubleshooting services such as Windows 7 migration help, upgrading to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISM and CISSP Certified Network Security Professionals
    CISSP Certified System Security Specialists for Huntington Beach, CaliforniaProgent's accredited CISM and CISSP security consultants can provide a variety of security services that can bolster the protection of your UNIX/Linux, Sun Solaris, Mac or Windows network against attacks or help you to clean up rapidly following a damaging breach. Security consulting services offered by Progent include: thorough network security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick recovery from virus and worm assaults; integrating firewalls; building safe architectures for off-site and mobile communication; securing your email system against spam and directory harvest attacks; and offering round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting support to help organizations of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine physical resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Special Support Programs Offered by Progent
Progent can provide the skills of seasoned online consulting experts for contract projects that small companies frequently request. Progent's rates for ongoing development or consulting projects are determined according to the qualifications of the consultants involved. Progent's experience with these special areas of computer technology allows clients to complete major projects economically and on time. Progent's special online engineering solutions include:
  • Call Center Services
    Progent's Help Desk Call Center service offerings for small and midsize companies with environments based on UNIX, Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing support services are intended for small organizations who don't have the resources to build and maintain an internal Help Desk but who require fast response from a dependable Help Desk with proficient telephone assistance as well as the in-depth expertise to escalate the most challenging problems to advanced engineers.

    Progentís Virtual Call Center is designed for bigger companies and operates as a seamless supplement to your existing Help Desk staff. Progent's Virtual Help Desk can act as an escalation alternative to resolve the toughest network issues, or be ready in hectic instances when your other resources are too busy.

    Progent's Help Desk consulting expertise can support you in building an effective new Help Desk Call Center or enhancing your current organization, evaluating or modifying Help Desk software products to address the particular needs of your business, or adding temporary online staff to work with your internal Help Desk Call Center team to handle demanding scenarios like software transitions, major upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center team of experienced information technology consultants gives your computer users in Huntington Beach or anywhere in the state of California instant communication with a reliable support resource with years of experience delivering phone consulting and remote repair service for networks based on UNIX, Linux, Solaris, Apple Mac, Cisco, or Microsoft products. Progent's focus is to give the Help Desk recognition as a solid contributor to business productivity, and Progent's target is to fix rather than just track IT issues.

  • Applications Services: Training, Development, and Integration
    Progent's Applications Consulting staff can supply phone-based advanced engineering support and education in special application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Word, and Excel. For additional information about Progent's consulting, customization, and education offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Mac professionals can nurture the artistic aspect of Apple Mac environments by providing phone-based help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

    Online Network Monitoring Services
    Progent offers companies in Huntington Beach, or anywhere in the state of California, remote computer system monitoring services powered by MS System Center Operations Manager, adapted by Progent to suit your business so your IT maintenance is proactive and automated. By spotting looming trouble spots before they evolve into downtime, system monitoring can ward off inconvenient and costly information system crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple Mac systems, Microsoft systems, or networks based on a combination of operating systems.

How Your Huntington Beach Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or Mac OS X networks, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent.

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