Urgent Remote Consulting for Huntington Beach UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies located in Huntington Beach or anywhere in California, Progent offers technical support for information systems based on UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered remote support to companies in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified network specialists for challenging connectivity issues, as well as the services of CISA and CISSP-certified security engineers to help with advanced security architecture and business continuity preparedness.

Progent's online technical support services offer excellent leverage due to the fact that they have the practical background and the sophisticated tools to resolve the majority of information system problems quickly. Efficient support reduces direct costs since service calls require a smaller number of chargeable minutes. Online support also eliminates the expense of sending an engineer to your site. Your organization benefits even more with indirect costs by reducing or eliminating network downtime and associated costs resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused management.

Progent's pricing model for remote support is structured to maximize the impact of your IT service dollar. Progent charges per minute for phone consulting, so you are billed just for the services that you actually get. Unlike many remote service firms, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and simple model for billing avoid situations where quick solutions manage to end up as big invoices. Progent's penchant for solving problems efficiently translates into your company conserving cash.

Progent's Online Service Tools
Over time, Progent has fine tuned a collection of optimized tools and field-proven methodologies which ensure the highest degree of efficiency for remote technical support and troubleshooting for small and midsize company computer networks. Progent offers safe Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN connectivity enables the experts of Progent's remote service group to link to your company's environment without breaching network security.

Progent's sophisticated technical support reporting system keeps detailed histories for the support that Progent's clients have received. Progent's team consultants have the benefit of the history of services rendered to each Progent customer by every Progent consultant. This history of trouble tickets and solutions is organized as a readily searchable proprietary database that allows Progent's online technical experts to share their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's high-level certifications and close relationships with important industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases and allow priority response from vendors' internal product engineers so Progent's remote service specialists can find the best solutions quickly.

Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To get started with Progent's phone services in Huntington Beach or anywhere in California or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for network help, go to Immediate Emergency Support.

Online Network Support Services Available from Progent
Progent's remote technical support professionals have advanced credentials in an extensive set of disciplines. This wide range of IT skills allows Progent's engineers to tackle practically any crisis that may take place in a small business information system. Certifications awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

To provide assistance to companies with mixed-operating system environments, Progent also offers the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Phone-based technical support services available from Progent to companies in Huntington Beach and anywhere in the state of California include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online consulting services address a wide range of information technology including system architecture, messaging solutions, system and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server hardware economization and simplified administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-based solutions. Progent's team-oriented methodology for resolving technical issues promotes fast escalation, if necessary, to engineers with task-relevant experience to handle complex scenarios. This expedites repair of urgent problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX/Linux support engineers can provide emergency online help for diagnosing problems within UNIX/Linux networks based on popular variants of UNIX including:

    Major Linux variants for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for Huntington Beach, CaliforniaThe Cisco CCIE credential is the premier accreditation for network infrastructure professionals, and certifies a consultant's network technology skills at the master level. CCIEs know how to resolve even the most complex problems occurring in network infrastructure planning, deployment, management, protection, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS network management tools and coming up with alternate approaches or locating program patches. CCIEs represent an exceptional value since their deep experience enables them to resolve the most complex problems rapidly. In typical instances, less experienced service providers can wrestle for many hours or days with the same problems that a CCIE can dispose of in minutes. Few support firms make CCIEs accessible to support small and mid-size companies. Progent can provide quick telephone access to a Cisco authorized CCIE so you can receive timely assistance for complex network issues that are lowering business efficiency but are outside the scope of your ordinary IT maintenance providers. Progent's Cisco CCIE engineers can connect to your network via the latest on-line support tools to perform quick, secure, and affordable diagnosis and remediation. Progent's CCIEs offer expertise in the entire range of Cisco's market leading family of infrastructure products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network technology.

  • Certified MS Windows Expertise
    Windows Support for Huntington Beach, CaliforniaProgent's Microsoft-qualified online service professionals offer computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help you with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent also can deliver a wide array of online desktop services such as Windows 7 migration support, moving to 64-bit workstation applications, integrating Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Consultants
    CISSP Qualified Network Security Consultants for Huntington Beach, CaliforniaProgent's certified CISSP, ISSAP, and CISM security consultants offer a variety of system protection solutions to enhance the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or help your company to recover rapidly following a serious penetration. Security solutions offered by Progent include: thorough security audits using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick cleanup after virus and worm assaults; integrating firewalls; establishing safe techniques for remote and mobile access; guarding your messaging system from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online consulting to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine local resources as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Additional Support Services Available from Progent
Progent offers the services of world-class online consulting experts for contract projects that small companies frequently need. Progent's rates for longer-term development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's experience with these important areas of information technology enables customers to complete major initiatives economically and on time. Progent's project-based remote engineering services include:
  • Call Center Services
    Progent's Help Desk support programs for small organizations with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Help Desk Call Center outsourcing support services are designed for small organizations who lack the budget to build and maintain an internal Call Center but who want quick communication with a dependable Help Desk with proficient phone assistance as well as the technical depth to escalate complex problems to advanced consultants.

    Progentís Virtual Help Desk is designed for bigger companies and serves as a seamless supplement to your established Help Desk organization. Progent's Virtual Help Desk can act as an escalation resource to handle complex network issues, or be ready in those instances when your regular support engineers are swamped.

    Progent's Help Desk Call Center consulting expertise can guide you in creating an effective new Help Desk or enhancing your established one, evaluating or enhancing Help Desk software products to handle the special needs of your corporation, or providing occasional phone support personnel to supplement your in-house Help Desk Call Center resources to deal with demanding events like software transitions, mass upgrades, or installing new business software.

    Progent's Call Center team of veteran network experts gives your computer users in Huntington Beach or anywhere in the state of California instant assistance from a large support group with substantial background delivering phone consulting and remote diagnostics for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk perception as a key driver of business efficiency, and Progent's target is to solve instead of simply document network problems.

  • Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team provides phone-based advanced consulting support and training in key business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting, custom development, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, MS Office Word, and Microsoft Excel. To learn more information on Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac professionals can support the artistic components of Apple Mac systems by delivering phone-based help services and training in imaging, sound, and video. Progent's support professionals offer assistance in a large selection of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific procedures like capturing or digitizing audio/video or setting up an audio/video production facility.

    Online Network Monitoring Support
    Progent offers companies in Huntington Beach, or anywhere in the state of California, online network and server monitoring support based on MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so your computer support is proactive and automated. By anticipating possible problems before they expand into full-scale emergencies, automated monitoring can head off inconvenient and costly information system failures. Progent can also provide help with system monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or environments powered by multiple operating systems.

How Your Huntington Beach Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent remote support with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or go to Contact Progent.

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