Fast Online Consulting for Huntington Beach UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses located in Huntington Beach or anywhere in California, Progent offers help for computer systems based on UNIX, Linux, Solaris, or Apple Mac OS X or for networks that feature a combination of UNIX and Windows technology. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the consultation Cisco CCIE-certified engineers for complex infrastructure problems, as well as the assistance of CISA and CISSP-accredited security engineers to help with high-level security design and disaster recovery preparedness.

Progent's remote technical support engineers represent excellent leverage because they have the practical background and the advanced technology to solve the majority of information system issues rapidly. This lowers direct costs because solutions accumulate fewer chargeable minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company benefits additionally with incidental expenses by reducing or avoiding network downtime and associated losses stemming from business disruption, disgruntled clients, unproductive employees, and de-focused executives.

Progent's pricing model for remote support is designed to get the most out of your IT service investment. Progent bills on a per-minute basis for telephone-based assistance, so you owe just for the support that you receive. In contrast to typical online service companies, Progent imposes no startup surcharge or minimum payments. Progent's one-minute granularity and simple policy for billing save you from scenarios where quick solutions manage to end up as big tabs. Progent's penchant for disposing of problems efficiently results in your company saving money.

Progent's Remote Support Technologies
Over time, Progent has developed an array of customized tools and field-proven methodologies which allow the highest degree of effectiveness for remote engineering help and repair for small business IT systems. Progent offers safe Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology permits the experts of Progent's remote service group to access your company's environment without breaching system security.

Progent's powerful technical support reporting system stores detailed records of all support that Progent's customers have been provided. Progent's staff consultants have the benefit of the records of assistance delivered to every customer by any engineer. This database of trouble tickets and solutions is stored as a conveniently searchable support knowledge base that allows Progent's online technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's high-level accreditations and close partnerships with important vendors such as Cisco and Microsoft make available additional extensive support databases and allow quick response from manufacturers' in-house engineering staff with the result that Progent's online service experts can determine the most efficient resolutions quickly.

Initiate Online UNIX, Linux, Sun Solaris, or Mac OS X Technical Help from Progent
To access Progent's phone services in Huntington Beach or anywhere in California or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for IT help, visit Immediate Emergency Support.

Phone-based Network Support Services Provided by Progent
Progent's online technical support experts possess credentials in an extensive array of products and technologies. This broad scope of technical skills allows Progent's consultants to handle practically any emergency that may occur in a small business information system. Certificates earned by Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

To provide assistance to customers with mixed-operating system environments, Progent also offers the support of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, Certified Information Systems Security Professional specialists, and ISSAP consultants.

Phone-based technical support services Offered by Progent to customers in Huntington Beach and throughout the state of California include:

  • UNIX, Linux, Sun Solaris, and Apple Mac OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online support services cover a wide spectrum of computer technology such as system architecture, email solutions, network and process security, UNIX and Microsoft Windows coexistence, virtual server products for server consolidation and simplified management, and transitioning from older applications to current Windows or Linux-powered solutions. Progent's team-based approach to solving technical problems promotes quick escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This accelerates solutions of critical problems, reduces lost productivity, and lowers service costs.

    Progent's UNIX and Linux consultants can provide urgent phone-based help for analyzing anomalies within UNIX/Linux systems based on leading versions of UNIX such as:

    Important Linux variants for which Progent offers expertise include:

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco CCIE Consultants for Huntington Beach, CaliforniaThe Cisco Certified Internetwork Expert credential is the highest recognition for networking consultants, and indicates a person's network technology skills at the expert level. Cisco qualified CCIEs can deal with the most intractable issues encountered in network infrastructure design, integration, management, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's internal engineers in analyzing anomalies with Cisco IOS network management utilities and developing workarounds or identifying program patches. Cisco qualified CCIEs offer exceptional value since their depth of experience permits them to fix even the most difficult problems rapidly. In common instances, less qualified service providers can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few support providers make Cisco CCIEs available to support small and medium sized businesses. Progent offers quick telephone contact with a Cisco CCIE so your company can receive immediate support for serious network issues that are crippling worker efficiency but are outside the scope of your local computer maintenance group or consultant. Progent's Cisco-qualified CCIE support experts can connect to your environment via the latest on-line troubleshooting technology to perform quick, secure, and affordable diagnosis and repair. Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of connectivity products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN technology.

  • Certified Microsoft Windows Experts
    MS Windows Support for Huntington Beach, CaliforniaProgent's Microsoft-certified remote support experts offer network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your company the expertise of support engineers who can assist you with a broad range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 maintenance, SharePoint Server development, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server management and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent in addition can deliver a broad range of remote desktop support including Microsoft Windows 7 migration help, moving to 64-bit desktop software, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified System Security Experts
    CISSP Qualified Network Security Experts for Huntington Beach, CaliforniaProgent's qualified CISM and CISSP security consultants offer a variety of system protection services to improve the protection of your UNIX/Linux, Solaris, Mac or Windows environment against attacks or help your business to clean up quickly after a damaging breach. Security consulting services offered by Progent cover thorough security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Netcat; fast recovery from malicious assaults; integrating firewalls; designing safe techniques for off-site and mobile connectivity; guarding your email system against spam and DHA attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support services to help companies of all sizes connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine on-premises resources along with cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud migration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Special Support Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for special projects that small companies often need. Billing charges for ongoing consulting tasks are determined based on the qualifications of the consultants assigned. Progent's experience with these important areas of computer technology enables customers to complete major initiatives within budget and on time. Progent's project-based remote consulting services include:
  • Help Desk Support
    Progent's Call Center service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Call Center outsourcing support services are ideal for small businesses who don't have the budget to assemble and manage an in-house Help Desk but who require fast communication with an effective Call Center with professional phone support plus the available expertise to escalate the most challenging trouble tickets to advanced consultants.

    Progentís Virtual Help Desk is intended for bigger businesses and serves as a seamless extension of your existing Helpdesk team. Progent's Virtual Help Desk Call Center can operate as an escalation option for the most difficult network issues, or be ready in those circumstances when your regular support engineers are overwhelmed.

    Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Call Center or enhancing your existing organization, selecting or enhancing Help Desk Call Center software to address the unique needs of your business, or adding temporary phone support personnel to supplement your existing Help Desk Call Center resources to handle high-demand situations like software transitions, mass updates, or rolling out brand new business software.

    Progent's Help Desk staff of seasoned information technology consultants offers your workers in Huntington Beach or anywhere in the state of California immediate assistance from a reliable technical support resource with extensive background providing telephone-based support and remote troubleshooting for IT systems based on UNIX, Linux, Solaris, Mac OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk recognition as a significant contributor to company success, and Progent's policy is to fix rather than merely report IT problems.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Experts staff offers remote professional consulting expertise and education in key application fields that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, custom development, and training for popular Microsoft business applications such as CRM, Office Project, Office Word, and Microsoft Office Excel. For more information concerning Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Apple Mac consultants can promote the artistic elements of Mac systems by delivering remote help services and education in graphics, audio, and video. Progent's support professionals offer assistance in a large selection of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio or video or putting together an audio/video post production studio.

    Remote Network Monitoring Support
    Progent can provide businesses in Huntington Beach, or anywhere in the state of California, online network and server monitoring support based on Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your environment so your IT maintenance is proactive rather than reactive. By detecting potential trouble spots before they result in downtime, proactive monitoring can head off inconvenient and expensive network failures. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Mac OS X systems, Windows systems, or environments that incorporate multiple operating systems.

How Your Huntington Beach Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online assistance with UNIX, Linux, Sun Solaris, or Apple Mac computer systems, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or see Contact Progent.

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