Immediate Online Help for Huntington Beach UNIX, Linux, or Sun Solaris NetworksFor small businesses located in Huntington Beach or anywhere in California, Progent offers support for information systems based on UNIX, Linux, Solaris, or Apple Mac OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to help with high-level security design and disaster recovery planning.

Progent's online technical support engineers represent excellent value because they have the real-world experience and the advanced tools to resolve most network problems quickly. Efficient support lowers direct expenses since service calls accumulate a smaller number of billable minutes. Remote help also avoids the cost of dispatching an engineer to your office. Your organization benefits even more with incidental expenses by minimizing or eliminating network downtime and related costs due to business disruption, upset customers and vendors, idle workers, and de-focused executives.

Progent's pricing model for remote help is designed to get the most out of your IT service dollar. Progent bills per minute for phone consulting, so you are charged only for the support that you actually get. Unlike many online support companies, Progent asks for no initialization fee or minimum job duration. Progent's one-minute granularity and clean policy for billing avoid scenarios where fast fixes manage to end up as major tabs. Progent's skill at solving technical issues quickly results in your company conserving cash.

Progent's Online Technical Support Tools
Over time, Progent has refined an array of customized tools and field-proven methodologies which promote the maximum degree of effectiveness for online consulting and repair for small business computer networks. Progent offers safe VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology permits the staff of Progent's Technical Response Center to interface to your company's computer system remotely without breaching corporate security.

Progent's sophisticated customer support database application includes thorough records for all service that Progent's clients have received. Progent's authorized service personnel have the benefit of the history of all help rendered to each Progent customer by every Progent consultant. This database of problems and responses is stored as a readily retrievable internal database that permits Progent's online technical experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with major vendors including Cisco and Microsoft make available other extensive technical support databases and permit quick response from manufacturers' internal product engineers with the result that Progent's online service experts are able to come up with optimal solutions promptly.

Get Remote UNIX, Linux, Sun Solaris, or Mac OS X Network Help from Progent
To get started with Progent's remote support in Huntington Beach or anywhere in California or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for IT support, go to Immediate Emergency Support.

Phone-based Technical Support Services Available from Progent
Progent's phone-based network support engineers offer advanced credentials in a comprehensive set of disciplines. This wide range of IT skills permits Progent's engineers to address almost any emergency that may take place in a small company information system. Certificates awarded to Progent support experts in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help companies with multi-operating system networks, Progent also provides the support of consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online support services available from Progent to clients in Huntington Beach and throughout the state of California include:

  • UNIX/Linux, Sun Solaris, and Mac OS X Expertise
    Progent's UNIX, Linux, Solaris, and Mac OS X remote consulting services address a wide array of information technology including network infrastructure, messaging solutions, system and operational security, UNIX and Microsoft Windows integration, VMware products for server economization and easy administration, and migration from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's group-based approach to resolving network issues enables fast escalation, if necessary, to consultants with appropriate experience to handle complex situations. This expedites repair of critical problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX and Linux consultants can offer urgent phone-based help for analyzing problems within UNIX/Linux systems powered by popular variants of UNIX including:

    Important Linux platforms for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Engineers for Huntington Beach, CaliforniaThe Cisco CCIE credential is the premier accreditation for network professionals, and validates a person's networking skills at the expert level. Cisco qualified CCIEs know how to resolve even the most difficult problems encountered in network infrastructure design, deployment, management, protection, and problem solving. CCIEs operate on a privileged basis with Cisco's internal engineers in analyzing anomalies with Cisco IOS network administration tools and coming up with workarounds or locating software updates. CCIEs are an excellent cost-effectiveness since their depth of expertise permits them to solve even the most difficult problems quickly. In common instances, less seasoned service providers can wrestle for hours or even days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes. Few service organizations make CCIEs accessible to support small and mid-size businesses. Progent can provide fast phone contact with a CCIE so you can receive immediate support for serious network infrastructure issues that are hurting worker efficiency but are outside the comfort zone of your local computer service personnel. Progent's Cisco CCIE support experts can interface to your network via the latest remote troubleshooting tools in order to provide quick, safe, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of networking products including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network technology.

  • Certified Windows Support
    Windows Expertise for Huntington Beach, CaliforniaProgent's Microsoft-qualified remote support engineers can deliver computer system repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of support engineers who can help your company with a broad variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 design, Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 management and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full array of online desktop consulting and support services including Windows 7 integration, moving to 64-bit desktop applications, integrating Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Certified Network Security Professionals for Huntington Beach, CaliforniaProgent's qualified CISSP, ISSAP, and CISM security consultants offer a range of system protection services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against assaults or help you to recover rapidly following a damaging breach. Security solutions available from Progent cover thorough security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid recovery from virus and worm attacks; setting up firewalls; establishing safe mechanisms for remote and mobile connectivity; securing your messaging infrastructure against spam and directory harvest attacks; and offering 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting support to help businesses of any size integrate their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Special Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting experts for special projects that small businesses often request. Progent's charges for ongoing consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these special fields of computer technology enables customers to execute major projects within budget and on time. Progent's special remote engineering solutions include:
  • Help Desk Support
    Progent's Call Center support programs for small and midsize companies with networks that incorporate UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Help Desk outsourcing services are ideal for small organizations who lack the resources to build and maintain an in-house Call Center but who want quick access to an efficient Help Desk with professional telephone support as well as the technical depth to escalate the most challenging trouble tickets to high-level engineers.

    Progentís Virtual Help Desk Call Center is designed for larger companies and acts as a seamless addition to your existing Call Center staff. Progent's Virtual Help Desk can operate as an escalation alternative to handle the most difficult network issues, or be ready in those instances when your regular resources are too busy.

    Progent's Help Desk consulting services can guide you in establishing an efficient new Call Center or enhancing your current one, identifying or customizing Help Desk software products to address the unique requirements of your corporation, or providing occasional online personnel to supplement your existing Call Center group to handle unusually busy situations like software migrations, major upgrades, or installing brand new applications.

    Progent's Call Center team of experienced network professionals provides your clients in Huntington Beach or anywhere in the state of California fast access to an efficient network service resource with extensive experience offering phone help and online repair service for IT systems powered by UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk perception as a major enabler of company productivity, and Progent's goal is to resolve instead of just report technical problems.

  • Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Consulting Team can supply online professional engineering support and training in key application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Office Excel. To read additional information concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac experts can promote the imaginative aspect of Macintosh computing by offering remote help services and training in graphics, sound, and video. Progent's consultants can provide help in a large selection of Macintosh programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special procedures like scanning or digitizing audio or video or establishing an audio/video production studio.

    Remote Network Monitoring Services
    Progent can provide businesses in Huntington Beach, or anywhere in the state of California, online network monitoring services based on Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your business so your IT support is proactive and automated. By detecting possible problems before they grow into network outages, remote monitoring can head off stressful and costly network failures. Progent can also provide help with system monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple Mac systems, Microsoft environments, or systems that support multiple operating systems.

How Your Huntington Beach Company Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency phone-based assistance with UNIX/Linux, Solaris, or Apple Mac computer systems, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or refer to Contact Progent.

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