Fast Online Support for Huntington Beach UNIX, Linux, or Solaris SystemsFor small businesses located in Huntington Beach or anywhere in the state of California, Progent offers support for networks powered by UNIX, Linux, Solaris, or Apple Mac OS X or for environments that feature a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for challenging infrastructure problems, plus the services of CISSP-certified security engineers to help with high-level security design and business continuity planning.

Progent's remote support services represent exceptional leverage because they have the real-world experience and the sophisticated tools to solve most information system issues quickly. This lowers immediate expenses because service calls accumulate a smaller number of chargeable minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your organization saves additionally with indirect costs by reducing or eliminating system downtime and associated costs due to business disruption, upset clients, unproductive workers, and de-focused management.

Progent's pricing policy for online help is designed to get the most out of your IT service investment. Progent bills on a per-minute basis for phone consulting, so you owe only for the services that you receive. In contrast to many remote support organizations, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute billing unit and clean model for pricing avoid situations where quick solutions manage to end up as major tabs. Progent's penchant for handling problems efficiently results in your business conserving cash.

Progent's Online Support Technologies
Over the years, Progent has refined a set of optimized technologies and field-proven methodologies which allow the maximum level of efficiency for remote consulting and troubleshooting for small business IT systems. Progent offers secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access allows the engineers of Progent's remote service group to link to your computer system remotely without compromising system security.

Progent's powerful customer support database application includes detailed documentation for all service that Progent's clients have been provided. Progent's authorized consultants have access to the records of all help provided to each customer by any consultant. This history of anomalies and responses is organized as a readily exploitable proprietary knowledge base that permits Progent's online support professionals to share their experiences company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's high-level accreditations and formal partnerships with important industry leaders such as Cisco and Microsoft make available additional extensive support knowledge bases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting specialists can find the most efficient resolutions quickly.

Get Online UNIX, Linux, Solaris, or Mac OS X Technical Support from Progent
To get started with Progent's phone support in Huntington Beach or anywhere in California or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical requirement for IT help, go to Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's phone-based technical service experts offer advanced credentials in an extensive array of products and technologies. This broad scope of IT skills allows Progent's engineers to handle virtually any problem likely to occur in a small or midsize business information system. Certificates held by Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To help companies with multi-OS networks, Progent also offers the services of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote support provided by Progent to small businesses in Huntington Beach and throughout the state of California include:

  • UNIX/Linux, Sun Solaris, and Apple Mac OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple Mac OS X remote support services address a broad spectrum of computer technology including network architecture, email solutions, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server hardware economization and easy management, and transitioning from legacy systems to current MS Windows or Linux-based environments. Progent's group-based approach to solving technical issues enables fast escalation, if necessary, to consultants with task-relevant experience to handle complex scenarios. This expedites repair of urgent problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for resolving problems within UNIX, Linux, or Solaris networks powered by leading variants of UNIX such as:

    Major Linux versions for which Progent can provide expertise include:

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Huntington Beach, CaliforniaThe Cisco CCIE certification is the premier recognition for network consultants, and indicates a person's network technology knowledge at the master level. Cisco CCIEs can resolve the most stubborn challenges encountered in network planning, integration, administration, security, and repair. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's in-house engineers in analyzing anomalies with IOS Software network management tools and coming up with workarounds or locating program patches. CCIEs provide exceptional cost-effectiveness because their deep expertise permits them to find solutions for even the most intractable problems rapidly. In many cases, less qualified service providers can struggle for hours or days with identical tasks that a CCIE can resolve in a few minutes. Few consulting firms make CCIEs accessible to assist small and medium sized companies. Progent offers quick phone contact with a Cisco authorized CCIE so you can receive urgent assistance for complex network infrastructure issues that are impacting worker efficiency but are beyond the comfort zone of your ordinary IT support group or consultant. Progent's CCIE engineers can communicate with your environment using state-of-the-art on-line troubleshooting tools to perform quick, safe, and affordable diagnosis and repair. Progent's CCIEs can provide expertise in the entire range of Cisco's popular selection of connectivity devices including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network solutions.

  • Authorized Windows Support
    Microsoft Windows Support for Huntington Beach, CaliforniaProgent's Microsoft-certified online service engineers can deliver computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your business the assistance of support engineers who can help your company with a broad variety of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Microsoft Skype for Business Server migration support, Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server and Server Online training, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a wide range of online PC desktop support including Microsoft Windows 7 migration support, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating workstation deployment.

  • CISSP, ISSAP, and CISM Qualified System Security Experts
    CISSP Qualified Network Security Engineers for Huntington Beach, CaliforniaProgent's qualified CISSP, ISSAP, and CISM network security engineers offer a range of system protection services that can bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist you to recover quickly following a damaging breach. Security consulting services offered by Progent cover in depth security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; fast recovery from malicious assaults; setting up firewalls; building secure techniques for remote and mobile access; guarding your email infrastructure from viruses, spam and DHA attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting to help businesses of all sizes integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine local resources along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Special Consulting Services Available from Progent
Progent offers the services of world-class online consulting experts for special IT projects that small companies often need. Billing rates for longer-term consulting tasks are determined based on the level of expertise of the consultants required. Progent's experience with these special areas of computer technology enables clients to execute major initiatives economically and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Expertise
    Progent's Help Desk Call Center programs for small businesses with environments based on UNIX/Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Call Center outsourcing services are ideal for smaller companies who don't have the budget to assemble and manage an in-house Help Desk Call Center but who need quick access to an effective Help Desk Call Center with proficient phone support as well as the technical depth to escalate complex tasks to advanced engineers.

    Progentís Virtual Call Center is designed for larger companies and acts as a seamless reinforcement of your existing Help Desk resources. Progent's Virtual Call Center can operate as an escalation resource for the most difficult technical issues, or be ready in hectic circumstances when your ordinary service providers are too busy.

    Progent's Call Center consulting support can guide you in creating an efficient new Help Desk or enhancing your existing one, selecting or customizing Help Desk application software to address the special needs of your business, or adding occasional online staff to reinforce your internal Help Desk team during high-demand events such as software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk team of experienced network experts offers your clients in Huntington Beach or anywhere in the state of California instant assistance from a large support resource with years of background offering telephone-based help and online repair service for computer environments based on UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk perception as a solid enabler of business efficiency, and Progent's aim is to fix rather than merely track network problems.

  • Business Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Experts Team offers phone-based professional engineering support and training in specific application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To read more information on Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Mac experts can nurture the artistic aspect of Macintosh computing by providing remote consulting services and training in imaging, audio, and motion video. Progent's consultants offer assistance in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific projects like scanning or digitizing audio or video or putting together an audio/video production lab.

    Remote Network and Server Monitoring Services
    Progent offers companies in Huntington Beach, or anywhere in the state of California, remote network monitoring support centered around Microsoft System Center Operations Manager network monitoring, adapted by Progent to suit your environment so your IT maintenance is proactive and automated. By uncovering potential issues before they evolve into downtime, remote monitoring can minimize inconvenient and costly service crises. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple Mac environments, Microsoft environments, or systems powered by a variety of operating systems.

How Your Huntington Beach Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Solaris, or Apple Mac computer systems, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent.

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