For office network systems located anywhere in the state of Iowa, Progent's Microsoft authorized technical experts can provide phone help and troubleshooting to resolve your computer network issues quickly and cost effectively. Progent has acquired world-class skills, advanced software tools, and support knowledge bases to identify and fix network problems while avoiding the cost and time delays normally associated with in-person technical service dispatches.

If your Iowa small business is located beyond the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local computer network support options may be limited in technical expertise, or not available during urgent situations. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s group of expert network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows fast recovery of vital files, apps and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Read about Progent's complete ProSight family of value-priced network monitoring and management services for small and mid-size organizations.

Live Online Education for Popular Desktop Apps
Progent offers online instruction for a range of productivity software. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, Publisher collaboration, Office Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Webinar-based learning provides the advantages of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the expenses of transportation and the challenge of trying to synchronize the schedules of many workers.

Microsoft Project Server Expertise
Progent's certified Microsoft Project Server and Project Online experts can provide advanced online and onsite support for Project Server and for all Microsoft platforms that integrate closely with Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint 2013 design and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Office 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE consultants to help you to enhance your environment to accommodate local, branch, at-home, and mobile users so they can utilize Project Server to collaborate safely and efficiently. Progent's network security engineers can help your IT team to plan and enforce security policies that safeguard sensitive business data without disrupting the productive sharing of authorized data.

Advanced Project Management Consultants
For advanced project management support, Progent can provide the services of senior information technology experts with decades of background as technology project managers for program development, business technology deployment, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer world-class management skills to help enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on time and within budget.

Oracle DBA Support and Software Development
Progent can provide online access to an Oracle expert for Oracle DBA services or an Oracle software programmer. Progent can assist you to create efficient solutions for key Oracle database administration tasks such as database tuning, backup and restore strategies, and information security, or train your in-house personnel to use industry leading practices for simplifying various management tasks. Progent can also provide the services of a PL/SQL programmer to help your company to build, test, enhance, or migrate Oracle-based applications that can range from business reports to data-driven web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail platform that facilitates productive collaboration by providing a variety of alternatives for retrieving voice messages within a framework that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses (SMBs) and corporate branch locations with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your CUE solution continues to deliver the highest possible business advantage.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support staff, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business value.

MS SQL Server Application Programming
Progent's SQL Server developers can assist you to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to build efficient, easy-to-manage SQL Server database applications and knows how to work with a client's IT staff to deliver projects in a timely and affordable manner. Progent for can assist your company to build SQL Server solutions by providing a wide range of consulting support services including specification of features and scope, logical and physical modeling, normalization, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.

Microsoft System Center 2016 Consultants
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

Microsoft Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost AD objects, cleanup of evaluation application configuration objects in production AD environment, and fixing of unsuccessful setups of AD and AD-integrated applications. Progent is also skilled in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key issues such as AD naming conventions, hierarchical model, IT management model, utilization and structure of group policy objects, plus protection and monitoring definitions. Progent can also anticipate the impacts of alternate server and service implementations on capability and performance. Progent can assist businesses to plan and implement deployments of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Get in Touch with a Progent Network Consultant
To see how to access a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Network Support.














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