For office network systems located in the state of Iowa, Progent's Microsoft certified technical experts can provide phone help and troubleshooting to fix your computer system troubles quickly and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to identify and resolve network problems while avoiding the cost and time delays normally associated with on-site technical service visits.

If your Iowa company is located beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local computer network support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.

Temporary CIO Support Services
Progent can supply businesses with an information management professional who can function as a temporary or part-time Chief Information Officer. This experienced technology executive can offer strategic direction to help you to integrate appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer. Vital services Progent's temporary Chief Information Officer can carry out include strategic planning, planning IT budgets, creating models for TCO and ROI, reengineering business processes, negotiating with suppliers, defining security and compliance policies, business impact analysis, streamlining data center management, desktop support solutions, patch management, and business continuity planning.

Juniper Networks Support
Progent's Juniper Networks-authorized network engineers can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated equipment to current versions. Progent's Junos OS engineers offer support for Juniper's premiere network control software to help your business to simplify the administration and improve the security of your Juniper Networks VPN appliances, multi-access gateways, and switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that incorporate a combination of Juniper's software platforms.

Immediate Support for Urgent Issues
With Progentís urgent online computer support services, you can get instant support for problems that are causing network disruption. Online support does away with the long delay and increased expense required for on-site network help. For day-to-day network administration work, Progentís off-site support engineers can perform the majority of jobs within a few minutes of receiving a request, rather than requiring your company to wait for up to a day for on-site help to show up.

Planning and Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consulting team can assist you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service computer consulting and support organization like Progent as opposed to a freelance consultant, your company is ensured fast access to experienced experts whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting priorities with other customers will cause you to be without support when you have a crisis.

Broad Experience with Microsoft's Leading Server Technology
Progent provides in-depth expertise in Microsoftís popular server systems. Progent offers Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 consulting, Windows 2003 professional help, Windows 2000 Server upgrade support, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 consulting and troubleshooting services, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To learn more, see Altaro VM Backup Consulting Services.

Design, Deployment and Troubleshooting Expertise for System center 2012
Progent's Microsoft System Center 2012 consulting experts have over a decade of background configuring, supporting and fixing the key platforms that make up Microsoft System Center and can help you to plan, deploy, support, and fix your Microsoft System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade consulting to assist you to move to the latest version of Microsoft System Center from a previous one or from another IT management solution to provide the advantages of enterprise-class deployment, management automation, security, plus datacenter and critical application performance monitoring.

Expert Support Services for Systems at Colocation Sites
There are several hundred world-class Internet Data Centers in the San Francisco Bay Area and major metropolitan areas throughout the United States, and Progent's Internet data center consulting professionals can improve your network's redundancy and performance by helping you choose a colocation facility that addresses the particular requirements of your organization including geographic location, size, connectivity, budget, and extra additional features and services. Progentís colocation center support services are intended for businesses with hardware housed at colocation hosting facilities and in need of timely in-person help at the co-location facility as well as online support from Microsoft and Cisco certified professionals. Progent offers a selection of co-location center consulting services such as system topology evaluation, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, development and installation of high availability systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and creating fault tolerant server clustering systems.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Find out about Progent's entire ProSight line of value-priced network monitoring and management services for small and medium-size organizations.

Complete Reporting of Services Delivered
Progent provides full and detailed documentation of all support activity to make sure clients do not feel like a hostage to their IT service organization. Progent sends email documentation of support activity immediately after finishing each support task, and also sends a hard copy along with monthly invoices. Complete IT support reporting makes it easier for customers to move to a different service provider or assume more support duties internally. Complete support reporting also give IT managers the information required to evaluate maintenance services and produce more realistic network budgets.

SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint 2010 specialists and Microsoft SharePoint Server 2007 experts can assist you to rationalize the business case for deploying the current version of Microsoft SharePoint, advise you on the appropriate edition of SharePoint Portal Server for your application, offer setup and deployment services, help you to install MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint, develop a company-wide security strategy that includes portal solutions, and provide troubleshooting and Help Desk Call Center services.

Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.














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