For small business network systems located throughout the state of Idaho, Progent's Microsoft certified engineers can deliver online help and remote troubleshooting to repair your network systems problems quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to identify and repair network problems while avoiding the cost and time delays associated with on-site service dispatches.

If your Idaho company is located beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby network systems support choices may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s staff of expert network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento, California is available for testing line-of-business applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, the lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consulting have years of experience delivering online and on-premises assistance for businesses of any size who need to integrate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent has the range of know-how to solve network problems that span numerous vendors and that represent a mix of legacy and up-to-date technology. Progent offers affordable remote technical support to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic network projects on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and use Android phones securely and productively.

Juniper Consulting Services
Progent's Juniper-certified network consultants can help you to design and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.

Citrix Virtual Windows Desktop Consulting
Progent's Citrix virtual desktop consultants can help you to design, implement, manage, and support a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and maintain a remote datacenter that features high availability, advanced security, and rapid recovery. Progent's Citrix technology experts can also assist you with additional virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

Progent's Consulting Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, data security, uptime, mobile computing integration, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises expertise to help organizations of any size to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and SCOM.

Security Vulnerability Assessment for Small Businesses
Progent offers two ultra-affordable service bundles intended to enable small businesses to get an impartial network security assessment from a qualified security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure computer within your company firewall to assess your exposure to internal threats. Both security inventory services are set up and run from a secured external location.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

Virtualization Support
Virtualization technologies enable businesses to maximize resource utilization, streamline network management, and enhance workload uptime and data protection. operate several virtual machines on one actual processor. Typical applications for virtualization include hardware efficiency, inexpensive platforms for programs that require outdated operating systems, and economical isolation of software programming or pilot environments from on-line systems. Progent's virtual server engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtualization help, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to maximize performance, fault tolerance and ease of administration while at the same time lowering costs; suggest and verify disaster recovery plans that reduce productivity loss in the event of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting services as computer technology advances.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security companies to deliver web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter. Learn more about Progent's complete ProSight family of value-priced managed services for small organizations.

Microsoft SharePoint Consulting Services
Progent's Microsoft-authorized SharePoint 2013 specialists, SharePoint Server 2010 specialists and Microsoft SharePoint Server 2007 consultants can help you evaluate the business case for implementing the latest release of SharePoint Portal Server, consult with you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment services, help you to set up MS SQL Server as a supporting database, improve your network integrity, integrate your standard and custom application programs to operate with SharePoint Server, develop a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Helpdesk services.

Contact a Progent Network Support Expert
To see how to access a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Help.














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