For office networks located in the state of Idaho, Progent's Microsoft and Cisco certified engineers can provide phone assistance and troubleshooting to repair your computer system problems quickly and cost effectively. Progent has acquired top-notch skills, sophisticated tools, and support databases to troubleshoot and resolve computer network problems without the cost and delays associated with in-person service visits.

If your Idaho company is located beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local network systems support choices may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís group of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.

BI Reporting and Analytics Consulting
Progentís BI reporting experts offer remote and onsite consulting to assist your organization with any facet of business intelligence (BI) reporting from debugging or modernizing applications to designing and implementing an advanced business intelligence solution. Progent's BI consultants can assist you to support your existing BI system, assist you to migrate databases and applications from a discontinued reporting product to a modern one, and deliver as-needed online training to meet your individual needs. Progentís management reporting and analytics professionals offer experience in all popular BI reporting and visualization platforms including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Planning and Migration Support services for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.

Progent's Test and Design Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento has a variety of dedicated servers and network equipment intended to be used remotely or on premises to facilitate piloting, assessments, performance modeling, troubleshooting, business continuity simulation, training, and other reasons to help Progent's clients succeed with large-scale projects.

IT Consulting for Small Governments
Progent has a long background providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is among the pioneers in providing advanced remote IT consulting and has delivered IT support to organizations in every state. Progent's remote computer consulting for local governments eliminates travel expenses and resolves issues more quickly than onsite service calls.

Planning and Deployment Consulting for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to assist businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Cisco Meraki switches configuration and management.)

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn about Progent's ProSight portfolio of managed IT services for small businesses.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consulting services have extensive background delivering online and on-premises support for businesses of any size who want to integrate Android phones and tablets into their information systems so that mobile clients can work together while on the go. Progent offers the breadth of know-how to solve technical issues that span numerous vendors and that represent a mix of older and current information technology. Progent offers budget-friendly remote expertise to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets efficiently.

Broad Expertise in Microsoft's Leading Server Solutions
Progent offers in-depth expertise in Microsoftís popular server platforms. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 support, Microsoft Windows Server 2003 consulting services, Windows 2K upgrade support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, Microsoft Exchange 2007 assistance, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 assistance.

Desktop and Mobile Device Centralized Configuration Management Consulting
Progent can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Intune integration help to centralize and streamline the administration of your desktops and web-facing mobile devices. Progent can assist you to migrate efficiently to Configuration Manager 2016 from a legacy device and application management platform or help you to enhance your current SCCM 2016 environment to support your evolving business needs.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer advanced remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize companies and campus networks to giant data centers and public clouds. Progent can help you to implement Cisco's rapidly evolving switching technology to achieve the speed, expandability, availability, virtualization support, data protection and manageability required for your business. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and support. To learn about Progent's consulting and support for Cisco's Nexus Series of data center switches, refer to Nexus switch support. To find out about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting services.

Data Backup and Recovery Expertise
Progent's backup and restore engineers can provide help for a wide array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide expertise for leading data protection platforms including Acronis, Altaro VM Backup, Barracuda Backup and disaster recovery, Backup Exec, BackupAssist, HP Data Protector, DoubleTake/Carbonite, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help you to install, upgrade, or maintain data backup systems for a range of environments including local, remote, cloud-based, or a mix.

Mac Consulting Services
Progent's consultants for macOS and OS X technology can provide Mac users an assortment of technical services such as desktop support, help with Mac application software, security and accessibility consulting, integration with Windows-based networks, and one-on-one training. For small business networks based exclusively on Apple macOS and OS X or for networks incorporating a combination of Mac, Linux, and Microsoft powered servers and desktops, Progent has the background and depth to handle the complexity of designing, setting up and maintaining a network system that is reliable, safe, efficient, and supportive of your business objectives.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows CSV and for VMware vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. To learn more, go to Altaro VM Backup Consulting Services.

Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer engineers can assist you to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your current Citrix technology deployment and show you how to optimize consolidation, performance, protection, uptime, and disaster recovery.

Consulting and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and offer companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and tune SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Talk to a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.