For small office networks located throughout the state of Idaho, Progent's Microsoft qualified technical team members can provide phone assistance and remote troubleshooting to fix your computer network issues fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to diagnose and resolve computer network problems without the high cost and time delays normally associated with onsite technical service visits.

If your Idaho company is situated beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers convenient, quick, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are elite networking experts who are awarded this top-level classification only as a result of strenuous testing by Cisco. CCIEs can resolve the most complex problems associated with network planning, configuration, troubleshooting, and service. Progentís CCIE professionals work intimately with Cisco engineers in identifying problems with Cisco's IOS software and devising workarounds or acquiring patches to resolve problems. Progent offers quick contact with a CCIE by telephone so that you can get instant help for complex network troubles that are impacting business productivity but are outside the expertise of your local network service resources.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for regular corporate accounts.

Disaster Recovery/Business Continuity Planning Support
Progent offers advanced remote expertise for disaster recovery/business continuity planning, validation, and education to help you to prepare for possible disasters, minimize downtime for your most critical IT functions, avoid lost information, and meet examiners' letters and contractual requirements. Progent's business continuity consultants can work closely with your management and network support staff to perform business impact evaluation, identify interdependencies, specify the resources needed to operate your business, prioritize crucial IT functions and define acceptable restoration times, qualify colocation centers, configure safe remote access capability for crucial employees, implement emergency notification mechanisms and assign responsibilities for personnel, write a comprehensive recovery plan, and train key people to execute the agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.

IT Support for Local Governments
Progent has extensive experience providing a full-spectrum of remote network support and emergency repair services to local governments and schools across the United States. Progent is among the industryís pioneers in delivering advanced remote network support and has provided network support to clients in all 50 states. Progent's remote information technology consulting for local governments saves travel expenses and solves issues faster than on-premises service calls.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to assist organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Meraki switches configuration and management.)

Citrix XenServer Consulting Services
Progent's Citrix XenServer engineers can help your company to understand the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your existing XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.

Configuration Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also help you to plan and carry out a smooth migration to Skype for Business.

Web Development Consulting
If you need to revamp your company Web site, develop internal Webs for applications such as HR or employee training, build a standout Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's experts can also assist your company to support your web environment by building and managing a protected, dependable server and connectivity infrastructure featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring tools. For data-driven web sites, Progent offers the help of SQL Server programmers, Oracle developers and database administrators, and MySQL experts.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-qualified CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Customer Testimonials
Progent has provided online or on-premises technical support help to organizations in every state in the United States. Many of these customers have expressed their appreciation to Progent in the form of testimonials to the quality of Progent's support staff. Take a look at Progent's customer testimonials to learn what they have said concerning the high level of Progent's IT services

Get in Touch with a Progent Network Support Expert
To see how to access a Progent network support expert for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Network Support.














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