For small business networks located throughout the state of Illinois, Progent's Microsoft certified consultants can provide remote phone assistance and troubleshooting to solve your network issues fast and cost effectively. Progent has developed enterprise-level skills, software utilities, and support databases to identify and repair computer network problems while avoiding the cost and time delays normally associated with on-site technical service calls.

If your Illinois small business is located outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local computer network support options may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to provide affordable network solutions.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants offer remote and on premises consulting to help you with any phase of BI reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's BI experts can assist you to support your current reporting system, assist you to upgrade reports and databases from an outdated reporting product to a current one, and provide as-needed remote mentoring tailored to your individual requirements. Progentís business reporting professionals can provide expertise in the leading BI reporting platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Citrix Desktop Virtualization Consulting
Desktop and application virtualization platforms offered by Citrix allow quick set up of new desktops, fast deployment of current applications and updates, simplified desktop image management, immediate recovery from desktop PC failure or theft, lower initial cost and longer usable life for client PCs, consistent high performance, centralized control and enforcement of security policies, and the ability to keep sensitive business information from leaving the data center. Progent's Citrix XenDesktop engineers and XenApp specialists can assist you to evaluate, pilot, install, administer, and troubleshoot Citrix virtual desktop products and can assist you manage and support other virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration experts can provide cost-effective online consulting to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid environments that seamlessly integrate Amazon AWS services. Progent offers occasional expertise or Progent can provide project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud platform.

Best Practices Followed by Expert Consultants
Many organizations located far from areas with plentiful expert consultants resort to poorly trained or inexperienced local consultants for critical IT support services. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified consultants average over ten years of hands-on industry experience, in the trenches of IT support, providing a wide range of technical tasks for a broad mix of clients. This means that with Progent you receive not only high-level network engineering knowledge, but a consultant who understands computer industry leading practices in using those skills to resolve actual business network problems successfully and in a repeatable way.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist organizations to configure Progent's Email Guard Security Gateway to use your content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate information or spam-like messages. Email Guard's email content filtering technology can also help avoid reputation loss and keep compliant with industry privacy standards and government requirements including HIPAA and Sarbanes-Oxley.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.

Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service IT support firm such as Progent as opposed to an individual freelance consultant, you are ensured fast availability of experienced professionals whenever you need them. You no longer have to be concerned that illness, classes, vacations, or conflicting priorities with other customers will cause you to be without help during an emergency.

Progent's Cloud Integration Services for Windows Server Essentials
Windows Server Essentials is an affordable, entry-level operating system that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines local and cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business advantages of migrating to Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide full-service project management to help you design and carry out an efficient move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure integration support.) Progent can also provide as-needed consulting, troubleshooting, and training.

Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of world-class colocation centers in the San Francisco Bay Area and larger cities across the U.S., and Progent's Internet data center consulting team can improve your network's redundancy and performance by helping you select a colocation facility that meets the particular requirements of your company such as geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are designed for businesses with equipment located at collocation hosting facilities and in need of on-demand in-person assistance at the colocation facility plus remote support from Microsoft and Cisco qualified experts. Progent provides a selection of colo center consulting services such as network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of zero-downtime systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server cluster systems.

Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services that include system design, configuration, administration, troubleshooting, and application development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can assist you to perform an efficient migration to SQL Server 2016.

Linux Support Services and UNIX/Windows Integration
If your business IT environment mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that allows all your platforms to coexist peacefully for easy management, seamless dataflow, high availability, high performance, and tight security. If you are developing Linux applications within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise.

Citrix XenServer Virtualization Support Services
Progent's Citrix certified XenServer virtualization consultants can assist your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.

Talk to a Progent Network Consultant
To find out how you can access a Progent network consultant for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Network Help.

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