For small business networks located anywhere in the state of Illinois, Progent's Microsoft and Cisco qualified consultants can deliver phone assistance and remote troubleshooting to fix your network issues fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support databases to identify and fix computer network problems while avoiding the high cost and delays normally associated with on-site service visits.

If your Illinois company is located outside of the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your nearby computer support choices may be limited in technical capability, or unavailable during an emergency. This results in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís staff of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to deliver efficient network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably following best practices.

Microsoft Exchange 2016 Migration Consulting
Progent's Microsoft Exchange 2016 Server experts can help you in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router consulting services offered by Progent's certified Cisco experts include configuring hostname, DHCP, routing maps, T1, and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; fixing VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and business recovery planning.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for established accounts.

MySQL Application Development and DBA Consulting
Progent's certified MySQL database specialists can provide a variety of budget-friendly online support services to help companies of all sizes to enhance the business value of MySQL technology. Expertise provided by Progent for MySQL systems include database administration support, software development, and MySQL migration help.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your IT network.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV includes several new features including Personalized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP professionals offer software development, configuration and debugging services to help your company to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV ERP software to other systems and programs. In addition, Progent can help you to create and analyze data warehouses so you can improve your knowledge of your operations, attract additional customers, refine your sales campaigns, and form successful alliances.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

Video Conferencing Consultants
Progent can provide the support of an accredited video conferencing and telepresence consultant with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a telepresence solution that protects your current investment and optimizes the business value of your IT system. Progent also offers the services of network infrastructure engineers who can assist companies of any size to create and troubleshoot a network that provides the speed, reliability, security, and expandability required to support your video conferencing/telepresence solution.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or on-premises access to a certified CCIE consultant to help you to plan, implement, manage and repair unified communications networks based on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds assisting organizations of any size to build collaboration ecosystems by providing services such as Unified Communications Manager (CUCM) and CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's extensive library of UC applications such as Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager, is a unified voice messaging platform that accelerates teamwork by providing a variety of options for accessing calls and messages within an environment that is simple to implement and administer. Unity Connection allows you to read and manage voicemail from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and automated-attendant services for small to mid-size businesses (SMBs) and corporate satellite locations with as many as 500 users. Progent's Cisco-certified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE solution continues to deliver maximum competitive value.

MS SQL Server Software Development
Progent's Microsoft-certified SQL Server application developers can assist with all stages of creating and managing SQL Server database applications. Progent adheres to leading practices within Microsoft's .NET architecture to create expandable, manageable custom applications and to finish software projects on time and on budget. Development expertise available from Progent for SQL Server environments includes functional specs, database modeling, normalization, data integrity, T-SQL coding, software installation, storage management, tuning, backup/recovery strategies, clustering and virtualization, synchronization, security, and business continuity.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services including planning, configuration, administration, remediation, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can assist your company to perform a smooth upgrade to SQL Server 2016.

Comprehensive IT Support for Systems at Colocation Data Centers
There are several hundred world-class data center colocation sites in the San Francisco Bay Area and larger cities throughout the U.S., and Progent's colocation consulting professionals can enhance your systemís reliability and performance by helping you choose a colo facility that meets the particular requirements of your organization such as geographic proximity, space, communications, affordability, and value-added features and services. Progentís data center IT services are intended for businesses with equipment housed at colo hosting sites and requiring timely on-site service at the co-location site as well as online help from Microsoft and Cisco qualified professionals. Progent provides a variety of colocation center support services including network topology analysis, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and deployment of non-stop configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server cluster configurations.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

Contact a Progent Computer Consultant
To learn how to contact a Progent computer support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Help.














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