For small business computer networks located within the state of Illinois, Progent's Microsoft and Cisco certified technical team members can provide phone assistance and remote troubleshooting to solve your computer system issues quickly and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays associated with onsite service calls.

If your Illinois organization is situated beyond the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your local network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of customers. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to provide cost effective network solutions.

Android Phone Integration
Progent's Android phone integration consulting have years of experience providing remote and onsite support for organizations of any size who want to incorporate Android phones into their IT systems so that users can work together from virtually anywhere. Progent offers the range of skills to solve network issues that involve multiple vendors and that entail a combination of legacy and current technology. Progent offers cost-effective online technical support to help you with any stage of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major IT initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and use Android phones securely and productively.

Wide and In-depth Expertise with Office Networking
Progentís group of more than 80 networking consultants means clients benefit from the leverage of over a thousand years of cumulative background and shared knowledge to fix the most troublesome system problems. Progentís certified information technology engineers have the know-how to come up with fixes quickly and implement them cost effectively.

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide variety of online services to help you to plan, develop, test, deploy, manage, and troubleshoot business applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel solutions to the latest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and identify and fix compatibility issues between various versions of Office Excel. Progent can provide as-needed support to organizations who need a fast solution to a stubborn problem related to Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software based on Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individual users or teams.

ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner and safer AD environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. For details about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally named CallManager, acts as the center of Cisco's collaboration solution. CUCM and Cisco Unified CM Express offer a modern IP-PBX solution by integrating with unified messaging apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can help with any facet of CUCM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

Citrix Certified XenServer Consulting
Progent's Citrix XenServer consultants can assist your company to understand the business advantages of XenServer and additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer environment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

Comprehensive Support Services for Systems at Colocation Sites
There are hundreds of enterprise-grade colocation centers in Northern California and major cities across the United States, and Progent's colocation center support team can enhance your network's redundancy and performance by helping you choose a colocation facility that addresses the individual requirements of your organization such as geographic location, space, connectivity, affordability, and value-added features and services. Progentís data center support services are designed for businesses with equipment located at co-location hosting sites and in need of on-demand on-site service at the co-location facility as well as remote support from Microsoft and Cisco qualified experts. Progent offers a variety of colo center consulting services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications networking, design and deployment of non-stop systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including planning, deployment, management, remediation, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment. In case your organization is currently using SQL Server 2014, Progent can help you to perform a cost-effective migration to SQL Server 2016.

Cisco IOS Upgrade Consulting
If you incorporates Cisco appliances, you may be running an old version of Cisco IOS, the network OS powering almost every Cisco router as well as current Cisco switches. Cisco often publishes upgrades to IOS to fix bugs, plug security weaknesses, or add features. Unfortunately, upgrading Cisco IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your system infrastructure. For example, there could be limited local RAM that might cause a new software release to operate incorrectly. Progent's Cisco CCIE network engineers offer a broad variety of support services related to upgrading Cisco IOS or any other Cisco control software such as IOS EX or CallManager. Progent's consultants can perform audits of your Cisco software, propose appropriate upgrades, provision Cisco devices, transfer software images, activate and verify your Cisco software, tune throughput, troubleshoot problems, and teach your IT managers how to get the benefits of any significant new functions.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

Contact a Progent Network Consultant
To find out how you can get in touch with a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.

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