For small office computer networks located within the state of Indiana, Progent's Microsoft qualified technical team members can deliver phone support and troubleshooting to repair your network systems issues fast and affordably. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches.

If your Indiana company is situated beyond the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your local network systems support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s team of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you get not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver affordable network solutions.

MS Project Server Setup and Support
Progent's Microsoft Project Server consultants offer advanced online and onsite support services for Project Server as well as for all Microsoft products that work in conjunction with Project Server. Consulting support services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel development, and PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to assist you to enhance your infrastructure to support local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate securely and productively. Progent's certified security experts can assist you to adopt and enforce security policies that protect sensitive business information without interfering with the productive sharing of legitimate data.

Part-time Chief Information Officer Support Services
Progent can supply companies with an information management professional who can act as a part-time Chief Information Officer. This experienced IT officer can provide strategic direction to assist your company to deploy sensible IT products to improve business processes so they align more closely with your business goals. Your company can create and install a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer. Important tasks Progent's temporary CIO can carry out include strategic planning, rationalizing IT budgets, creating models for ROI, analyzing business processes, negotiating contracts with suppliers, establishing security and compliance policies, business impact analysis, streamlining data center management, desktop management solutions, patch tracking, and disaster recovery/business continuity preparedness.

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of online services to assist you to design, develop, pilot test, install, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your current Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand help to organizations looking for a quick solution to a stubborn issue related to Excel and Progent can also provide full project management services for migrating or developing mission-critical applications built on Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individual users or groups.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can assist your business to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your DR solution to prove compliance with industry standards and government mandates.

Help with Choosing an Internet Service Provider and an Internet Connection Plan
Progent can provide the cost-effective support of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying additional ones, implementing firewalls, and upgrading dependable BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given only to the top class of businesses that operate closely with Microsoft, have demonstrated advanced technical skills, and have confirmed customer references. Microsoft Gold Partners are required to maintain large staffs of IT professionals who have completed extensive certification testing. Gold Partners are given access to special support and training opportunities from Microsoft and early exposure to beta software for training and piloting purposes.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art datacenter facility, plus the support experience of Progent's Microsoft Gold Certified engineering staff to provide small businesses a complete network outsourcing solution that improves system reliability and security, reduces management hassle, and cuts costs. Under Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the OS platforms, and the software applications. Because the environment is virtualized, it can be transported immediately to a different physical environment without time-consuming and chancy reinstallation and configuration. With Private Cloud hosting, your network is not held hostage to a single hosting service. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Google Android Smartphone Integration and Management
Progent's Android phone integration consulting services have years of experience delivering remote and onsite support for organizations of any size who want to integrate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent has the breadth of know-how to solve technical issues that involve multiple manufacturers and that represent a combination of older and up-to-date technology. Progent provides cost-effective remote consulting to help you with any facet of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management services to ensure that you complete strategic IT projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones efficiently.

The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab located at the QTS Data Center in Sacramento, California has a variety of advanced computers and network support infrastructure that can be used remotely or on premises to accommodate piloting, assessments, capacity modeling, troubleshooting, disaster recovery planning, education, and other purposes to help Progent's clients succeed with large-scale IT initiatives.

Consulting Services for SCOM 2016
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical applications by offering centralized, cross-platform monitoring of IT infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting team offers world-class remote and onsite support to help businesses of all sizes to plan, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can assist you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to include resources hosted on public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.

Response Time of Progent's Technical Response Center for Online Support
Progent's Technical Response Center is dedicated to delivering the best quality of online IT support services available for both urgent as well as non-critical problems. For emergency problems that impact many users, crucial personnel, or a line-of-business program, the Technical Response Center can engage within an hour. For non-critical issues, the TRC will in less than two hours. Regardless of criticality, your ticket will be created quickly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will check with you on every corrected issue to make sure you are comfortable with the outcome and ready to close out the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, event management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting security events.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 experts can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management, staff, create an enterprise-wide security plan, streamline network management, help with application development, and build and test a DR/BC plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to evaluate the value of Windows Server 2016 for your environment and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.

Talk to a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Support.

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