Inglewood, CA Online Help from World-class Computer Network Service Consultants
Progent's computer network support services can deliver your Inglewood, CA company low cost and consistent access to enterprise-class network engineers. By delivering IT support service when you need it, offering specialized knowledge for key technologies, offering unique support such as 24x7 network monitoring, and invoicing only for services you use, Progent gives your Inglewood, California business an economical alternative for maximizing the productivity and profitability of small business networks. Whether you maintain a local system, rely on cloud resources, or have a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to build and manage a reliable and safe IT network and to benefit from quick availability of the seasoned help typically restricted to corporations who are able to maintain a sizeable in-house information technology organization.

For mid-size and large companies, Progent offers co-sourcing support to supplement the subject matter expertise of your internal IT support personnel. This can reduce expenses and minimize technical risks for big projects such as application programming, disaster recovery preparedness, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to accredited consultants to assist your business to design and implement your cloud computing strategy.

Main Technologies Serviced by Progent for Office Networks in Inglewood, California
Progent provides the support of accredited experts for all facets of information technology found in small companies. Technologies serviced by Progent include:

Service Delivery Alternatives Available for Inglewood, California Companies
Progent offers a selection of options for providing small businesses and local governments with affordable IT services for technical support, system architecture, hosting, and IT management. Progent's model for providing computer support is built on the Help Desk operational structure familiar to big IT support groups. Progent's Help Desk Call Center Support Model promotes rapid support, comprehensive service records, reliable follow-up, and tight expense monitoring across a range of network service delivery alternatives that include remote repairs, in-person help, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's certified support experts can assist customers to troubleshoot and repair network issues without the expense or delay of travel for onsite service calls. The experience of Progent's network consultants allows them to resolve most network problems quickly. For the most complex issues, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible registration process for new customers to accommodate urgent situations and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the assistance you get. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-qualified MCSEs, and GIAC-certified security professionals. Find out additional details about Progent's remote network support expertise.

  • On-site Support
    Progent provides onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site support technicians can work in tandem with Progent's remote support experts to give small businesses the ideal combination: hands-on service professionals when you need them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business application programmers. The wait time for in-person service calls is usually less than one business day. There is no sign-up or retainer fee for becoming a Progent client for on-premises service. Learn more about how to register for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are designed for small and midsize businesses and local governments who need prompt and reliable support from an online Help Desk Call Center with effective phone support, remote troubleshooting tools, and enough technical depth for all needed escalation. Since small and midsize businesses usually have limited IT budgets and can provide little management attention for handling network support, Progent's Contact Center Services can be the most efficient way to make sure that small business computer networks are always up and running. Read more details concerning Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent offers small businesses budget-friendly access to world-class consultants who can provide help with critical products and technologies including Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, company-wide network security consulting, high availability network consulting, virtual server solutions, plus configuration, programming and support for business software including accounting, ERP and MRP, management reporting, sales automation, and productivity software. Progent can provide assistance with one-shot projects such as site relocations and massive software upgrades, extended projects like business reporting software development and support, relational database application programming and administration services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network monitoring and network administration, or urgent services like disaster recovery and virus removal.

  • Application Hosting
    Progent can host key applications such as Exchange Server and MS SQL in order to provide small companies with higher degrees of availability, protection, and performance than is possible with the type of in-house data center that is realistically affordable for the majority of small companies. Because Progent uses the same facilities that support the gear of many of the planet's largest IT companies, Progent can save you the expense of creating and maintaining the infrastructure required for world-class cooling, electrical backup, and redundant Internet access. For hosted application servers, Progent can also make sure that patches and revisions remain updated, protection and performance is constantly monitored, and systems and data files are consistently archived and available for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small company's production servers in a setting that not only delivers the highest degree of availability and expandability but that is also convenient for customers to migrate to a different service provider or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting is structured around proven virtual server technologies that allow companies with multi-vendor environments to save significantly on the costs of capital equipment, system support, and network management while achieving world-class dependability and an unprecedented degree of vendor alternatives. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered solution, can support the mixed- platform and loosely standardized environments common with small businesses, and keeps control of the software in the client's hands so that moving to a different virtual host is quick, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting service while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers expert remote consulting support to help companies of any size integrate their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that combine local IT assets along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your organization's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast restoration of critical data, apps and virtual machines that have become unavailable or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all potential issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's preparedness to block or recover quickly from a ransomware attack. Progent will consult with you directly to collect information concerning your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for Inglewood, California Businesses
Progent's staff size, breadth of technical skill, and familiarity with corporate IT support allow small and midsize companies to avoid the pitfalls related to over reliance on small support organizations or independent engineers.

Working with Progent allows your business to:

  • Avoid Excessive Reliance on Freelance Support Consultants
    For IT support, small businesses often rely heavily on freelance consultants. Though individual service providers have lower overhead than larger support firms and can typically bill apparently lower fees, freelancers are often unable to react quickly to urgent problems. If an independent consultant is busy with another customer, ill, on travelling, or in class, the absence of replacement staff may force your business to wait for assistance during an emergency. The more your small business expands, network downtime or problems with critical programs get more costly. The dollars you thought you were saving on an independent consultant can disappear fast because of lower productivity. Also, when freelance consultants encounter unfamiliar problems, the lack of a large engineering team to rely on for assistance forces them to train on the job while your organization ends up with the costs for their continuing training.

  • Gain Access to Certified Professionals in Sophisticated IT Solutions
    The majority of small service organizations or independent engineers who concentrate on small business IT consulting may excel at delivering connect-the-dots fixes but don't have the background to deal efficiently with complex IT environments with mixed operating systems, many locations, Voice over IP systems, mobile workers, interconnected financial and operational applications, data-driven web sites, and specialized business applications. Progent's background with global enterprises and Progent's extensive group of specialists can be valuable to your small business because enterprise networks are by nature complicated, support problems require thorough knowledge in numerous technical areas, and reaching an acceptable degree of stability, reliability, and security calls for industry-proven processes.

  • Create a Solid Foundation for Seamless Growth
    Small businesses typically start with a network cobbled together on a shoestring budget. Lacking a carefully designed basis, a series of band-aid fixes commonly get piled on top of a weak structure. As a company grows, stability and expandability issues can obstruct the productivity of the business. Such networks require proper evaluation, intelligent strategic analysis, and broad-based expertise to migrate to a network environment that will act as the solid basis to handle current business requirements and ease downstream growth.

  • Work with Solution Consultants, Not Product Vendors
    Small companies require guidance and education to work through an ever more complex array of technology options available for accelerating growth and improving productivity. Businesses do not need a network engineer or service organization that attempts to sell them products. Progent eliminates conflicted motives by not selling any products. Progent sells consulting and services only. This allows Progent to align consulting support services with the real needs of customers. Mixing network consulting and product selling can result in a situation where the proposed solution is built around a preselected technology instead of being driven by the actual requirements of a client.

How to Contact Progent
If your Inglewood, California company wants to get in touch with Progent to ask about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Help
For fast remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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