Low-cost Computer Support from Microsoft Certified Experts for Companies in Inglewood, CA
By delivering world-class support whenever you require it, providing specialized knowledge for key applications, providing innovative services such as virtual server hosting, billing only for help delivered, and charging no sign-up or retainer fees for standard services, Progent allows you to increase the competitive value of your It system and cut support costs. Progent understands that information system security, reliability, and efficiency are just as critical to small businesses as to major enterprises but that smaller organizations don't have the leverage to invest aggressively in information technology and internal service groups. Progent's fundamental competitive advantage is that no network support firm can equal Progent's capability to provide the network support expertise your company needs whenever you need it and at prices you can justify.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to reinforce the skills of your in-house network service staff. Co-sourcing can save money and minimize technical risks for major projects such as application programming, disaster recover/business continuity planning, security evaluations, office consolidations, or software migrations.

Progent can also offer access to accredited experts to assist your company to plan and execute your cloud strategy.

Key Practice Areas Serviced by Progent for Businesses in Inglewood, California
Progent's team of certified experts provides help for virtually all facets of information systems used by businesses of all sizes. Technologies served by Progent in and around Inglewood include:

Service Delivery Options Available for Inglewood, California Companies
Progent offers a selection of options for providing small companies with cost-effective computer services for technical support, consulting, hosting services, and IT administration. Progent's model for providing computer support services is built on the Help Desk structure familiar to big IT support groups. Progent's Help Desk Support Model ensures rapid support, comprehensive service records, reliable follow-through, and tight cost monitoring for an array of network service delivery options that include remote repairs, on-premises support, high-end consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center offers emergency and scheduled online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support professionals can help customers to analyze and repair hardware and software problems without the expense or delay of in-person support visits. The background of Progent's IT consultants makes it possible to resolve the majority of network problems quickly. For the most complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible registration process for new customers to address urgent situations and Progent bills per minute with zero sign-up fees or minimums, so you are invoiced only for the assistance you receive. Experts you can access online include Cisco-qualified CCIEs, Microsoft-qualified MCSE consultants, and CISA-certified security professionals. Learn additional details about Progent's remote computer support services.

  • Onsite Service
    Progent provides on-site technical support for registered customers in larger cities in the U.S. Progent's onsite support technicians can operate in tandem with Progent's remote support experts to deliver small companies the optimal solution: on-premises service professionals when you need them plus the remote help of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The wait time for on-site service calls is usually under 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more about why to sign up for Progent's onsite computer service.

  • Phone Support
    Progent's Helpdesk Outsourcing Services are designed for small and midsize businesses who require prompt and dependable access to a professional Contact Center with efficient telephone assistance, online repair capability, and sufficient technical strength for all needed problem escalation. Because smaller businesses typically have tight IT budgets and can spare little management attention for dealing with IT support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to ensure that business computer networks are always productive. Read more details about Progent's Contact Center outsourcing services.

  • Consulting Services
    Progent offers small and midsize businesses budget-friendly access to enterprise-class IT professionals who can provide help with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network security consulting, fault tolerant network design, virtualization solutions, plus configuration, customization and support for business programs such as financials, operations, management reporting, sales automation, and office productivity packages. Progent can help with short-term projects including site moves and major system migrations, extended projects like management analytics application development and customization, database application programming and DBA services, and web design, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and system management, or emergency services like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for critical business applications such as Exchange and MS SQL to provide small and midsize companies with greater degrees of dependability, security, and performance than is possible using the class of internal data center that is achievable for the majority of small and midsize organizations. Because Progent uses the same facilities that host the gear of many of the planet's largest information technology organizations, Progent can eliminate the expense of creating and managing the systems needed for enterprise-class cooling, power backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also make sure that upgrades and revisions stay updated, protection and efficiency is constantly tracked, and systems are consistently archived and available for complete and prompt recovery. Learn more concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small organization's servers in an environment that not only provides the highest degree of availability and expandability but that is also convenient for customers to transfer to a different support provider or to bring internally if your situation calls for it. Progent's Private Cloud hosting is structured around tested virtualization technologies that permit businesses with mixed networks to benefit dramatically on the expense of hardware, infrastructure support, and network administration while achieving world-class dependability and an unprecedented degree of vendor options. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally managed service, can support the mixed- platform and loosely standardized networks common with smaller businesses, and keeps ownership of the software licenses in the client's hands so that moving to a different virtual host is fast, safe, and affordable. This avoids becoming a prisoner of a single hosting service while still providing all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent offers advanced remote support to help companies of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security vendors to provide web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire threat progression including blocking, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services managed cloud backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and debug their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring service.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

Why Progent Is the Right Alternative for Inglewood, California Small Businesses
Progent's size, breadth of information technology expertise, and familiarity with corporate network consulting enable small businesses to sidestep the pitfalls related to over reliance on thinly staffed service firms or independent consultants.

Teaming with Progent enables your business to:

  • Avoid Excessive Dependence on Freelance Support Consultants
    For network support, small companies often depend heavily on independent consultants. Although individual service providers carry lower expenses than more substantial IT service firms and can afford to charge nominally smaller rates, they are frequently spread too thin to respond quickly to urgent problems. If a freelance engineer is busy with different client, sick, on travelling, or in training, the absence of backup staff may require your business to go without assistance during an emergency. The more your company grows, network downtime or problems with critical applications become more costly. The money you believed you were conserving on an independent consultant can be eaten up fast because of lost output. Also, when independent engineers encounter unfamiliar problems, the unavailability of a big consulting team to count on for help requires them to train on the job while your organization ends up footing the costs for their continuing education.

  • Have Access to Experts in Sophisticated IT Solutions
    Many small service firms or independent consultants specializing in small company network support may excel at delivering connect-the-dots solutions but don't have the background to deal cost-effectively with complex IT environments that have a variety of operating systems, many locations, Voice over IP implementations, remote workforces, interconnected accounting and analytical applications, eCommerce, and custom line-of-business applications. Progent's experience with global companies and Progent's extensive team of specialists can be valuable to your small business because big-company environments are by nature complicated, integration problems demand in-depth knowledge in many technical areas, and achieving an acceptable degree of stability, availability, and protection requires industry-proven leading practices.

  • Create a Solid Basis for Seamless Growth
    Small companies typically begin with an IT system cobbled together on a shoestring budget. Without a solid basis, a series of band-aid fixes often get tossed onto of a weak structure. As a company grows, reliability and scalability problems can undermine the productivity of the organization. These environments need proper evaluation, intelligent strategic analysis, and in-depth experience to upgrade to an IT infrastructure that will act as the reliable foundation to meet critical business needs and support future expansion.

  • Team with Solution Consultants, Not Product Vendors
    Smaller companies need direction and education to work through an ever more complex array of IT alternatives available for enabling growth and improving productivity. Businesses do not need an IT consultant or support firm that attempts to sell them a product. Progent eliminates conflicts of interest by not selling any products. Progent provides consulting and services only. This allows Progent to match technical support with the real interests of customers. Combining IT consulting and product selling can result in a situation where the proposed solution is based on a preselected technology rather than being driven by the true requirements of a small business.

How to Contact Progent
If your Inglewood, California business wants to get in touch with Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Fast Online Network Assistance
For immediate online technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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