Expert Remote Support for Inglewood, California Networks from Microsoft Certified Engineers
Small companies have traditionally been ignored by major network service firms. Some small businesses permit themselves to grow dangerously reliant on freelance engineers or small consulting organizations who don't have the bandwidth or extensive knowledge to respond promptly or efficiently to technical crises. Still other small businesses turn to giant support firms that employ personnel taught to offer standardized fixes for ordinary issues but who are missing the experience and versatility to deal with the variety of environments and absence of standardization typical of small business information networks.

Progent's time-tested approach to delivering low-cost and successful technical service to small companies has made Progent one of the top Microsoft network service organizations in the country. Progent has delivered remote support to businesses in every state in the U.S. and offers in-person help in almost all zip codes.

For larger businesses, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your internal network support group. Co-sourcing can cut costs and minimize technical risks for big IT initiatives such as application programming, disaster recover/business continuity preparedness, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to accredited experts to help your company to plan and execute a sensible cloud strategy.

Key IT Areas Serviced by Progent for Business Networks in Inglewood, California
Progent's nationwide team of industry certified support professionals offers help for virtually all facets of network systems found in businesses of any size. Areas served by Progent in and around Inglewood include:

Support Delivery Options Available for Inglewood, California Companies
Progent has a selection of options for providing small companies and local governments with affordable IT services for troubleshooting, system architecture, hosting, and network management. Progent's paradigm for delivering IT support services is built on the Help Desk Call Center operational structure familiar to big IT support groups. Progent's Help Desk Call Center Service Mechanism promotes rapid response, thorough activity documentation, consistent follow-up, and strict cost control across a range of IT support delivery modes that include online troubleshooting, on-premises support, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled online support for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's seasoned support professionals can help customers to analyze and repair network issues without the cost or delay of travel for onsite service calls. The experience of Progent's IT consultants makes it possible to handle the majority of network issues rapidly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible registration process for new clients to accommodate emergency situations and Progent charges per minute with zero startup charges or time minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISA-certified security professionals. Learn more details about Progent's remote network troubleshooting services.

  • Onsite Support
    Progent offers on-site technical support for registered customers in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's remote support experts to give small companies the optimal solution: onsite service technicians when you need them as well as the on-line expertise of Progent's seasoned team of IT engineers, security professionals, and business software developers. The wait time for on-site support visits is typically under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite service. Find out more about how and why to register for Progent's onsite computer support.

  • Help Desk
    Progent's Contact Center Services are designed for small and midsize businesses who require prompt and reliable support from an online Help Desk with effective phone assistance, remote repair capability, and enough technical strength for all needed problem escalation. Since smaller businesses usually have tight IT funds and can provide scant management attention for handling IT support tasks, Progent's Helpdesk Outsourcing Services could be the most cost-effective way to ensure that business information systems stay productive. Read more details concerning Progent's Help Desk Call Center services.

  • IT Consulting Services
    Progent provides small and midsize companies affordable availability of enterprise-class consultants who can deliver assistance with vital technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network security engineering, high availability it system design, virtual server strategies, plus configuration, customization and support for business software including accounting, operations, business analytics, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as office moves and major system migrations, longer term initiatives such as management analytics software development and customization, relational database application development and administration support, and web development, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and system administration, or emergency response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL Server to provide small businesses with greater levels of availability, security, and performance than is possible using the class of on-site data center that is achievable for most small companies. Since Progent utilizes the same data centers that support the equipment of some of the planet's largest IT organizations, Progent can save you the expense of building and maintaining the infrastructure required for enterprise-class environmental control, electrical backup, and redundant Internet access. For managed application servers, Progent can also make sure that patches and revisions stay updated, protection and efficiency is constantly tracked, and systems and data files are regularly archived and ready for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small or midsize organization's servers in an environment that not only delivers the highest level of fault-tolerance and expandability but that is in addition convenient for customers to transfer to another support provider or to move internally if your situation warrants it. Progent's Private Cloud hosting service is based on tested virtual server technologies that allow companies with multi-vendor networks to save significantly on the expense of capital equipment, system maintenance, and IT management while getting enterprise-class dependability and an unprecedented degree of vendor flexibility. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed package, can support the mixed- platform and loosely standardized networks common with small companies, and keeps ownership of the licenses in the client's hands so that moving to a new virtual host is fast, reliable, and inexpensive. This avoids ending up a prisoner of a specific hosting provider while still providing all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online support to help businesses of all sizes integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Information Assurance
Progent offers a collection of low-cost, fixed-price monthly managed services intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical files, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like IPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services managed cloud backup and recovery.

Why Progent Offers the Smart Alternative for Inglewood, California Small Businesses
Progent's staff size, scope of technical expertise, and familiarity with corporate IT consulting enable small and midsize businesses to sidestep the problems related to excessive reliance on small support firms or independent consultants.

Working with Progent's Experts allows your company to:

  • Avoid Excessive Dependence on Individual Consultants
    For network services, small companies sometimes depend excessively on independent engineers. Though individual support engineers have lower overhead than larger IT service firms and can afford to bill nominally smaller fees, freelancers are sometimes stretched to far to respond quickly to urgent network problems. If an independent consultant is busy with another client, sick, on travelling, or in class, the absence of replacement staff may force your business to wait for help during an emergency. As your company grows, network downtime or difficulties with line-of-business applications become more costly. The dollars you thought you were conserving on an independent consultant can disappear quickly due to lower productivity. Also, when freelance engineers confront unfamiliar technologies, the unavailability of a big consulting group to rely on for advice requires them to train on the job while your business winds up with the bill for their ongoing training.

  • Gain Access to Certified Professionals in Sophisticated IT Solutions
    Many smaller support firms or freelance consultants who concentrate on small company network consulting may excel at providing connect-the-dots fixes but don't have the experience to work efficiently with complicated IT environments with mixed operating systems, multiple sites, VoIP implementations, remote workforces, integrated accounting and analytical applications, data-driven web sites, and custom business software. Progent's experience with global enterprises and Progent's large staff of specialists can be valuable to your small business because enterprise environments are characteristically complicated, support problems demand thorough understanding of in numerous technical disciplines, and achieving a high level of stability, reliability, and protection calls for enterprise-proven best practices.

  • Create a Solid Basis for Growth
    Small businesses often start with a network implemented on a tight budget. Lacking a proper basis, a series of ad hoc fixes often get piled onto of a weak foundation. As a company evolves, stability and expandability problems can hinder the productivity of the organization. Such environments need proper assessment, smart strategic analysis, and in-depth expertise to upgrade to an IT infrastructure that can act as the solid basis to meet current business requirements and support future growth.

  • Partner with Solution Consultants, Not Product Resellers
    Smaller businesses require direction and education to navigate through an ever more complicated maze of technology options offered for enabling growth and improving productivity. They do not need a network consultant or support organization that tries to sell them a product. Progent eliminates conflicts of interest by not reselling any products. Progent provides services and expertise only. This permits Progent to align consulting services with the genuine needs of clients. Mixing network consulting and product reselling can lead to a conflict where the recommended solution is based on a preselected technology rather than being based on the actual needs of a customer.

Get in Touch with Progent
In case your Inglewood, California company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Assistance
For fast online technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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