Professional Remote Service for Inglewood, California Small Business Computers from Microsoft Certified Consultants
Small companies have typically been overlooked by large network support firms. Some small companies permit themselves to become dangerously reliant on individual engineers or small consulting organizations who don't have the size or broad skill sets to respond promptly or efficiently to network emergencies. Still other small businesses resort to giant support firms staffed with personnel able to provide standardized solutions to ordinary problems but who do not have the background and versatility to handle the diversity of environments and lack of standards typical of small business IT systems.

Progent's time-tested approach to providing affordable and effective network support to small businesses has made Progent among the most respected Microsoft Gold network service organizations in the United States. Progent has delivered remote support to companies in every state in the country and can dispatch onsite help in almost all zip codes.

For larger businesses, Progent offers co-sourcing and project management support to add to the skills of your internal network service personnel. Co-sourcing can cut costs and minimize technical risks for major projects like application design and development, disaster recovery planning, network security audits, office consolidations, or technology migrations and upgrades.

Progent can also provide access to accredited consultants to help your business to plan and execute a sensible cloud computing strategy.

Popular Technologies Serviced by Progent for Businesses in Inglewood, California
Progent's national team of industry certified support professionals provides assistance for all aspects of information systems deployed by organizations of any size. Areas served by Progent in Inglewood include:

Support Delivery Options for Inglewood, California Companies
Progent has a selection of alternatives for providing small companies and local governments with cost-effective computer services for troubleshooting, system architecture, hosting services, and network management outsourcing. Progent's paradigm for providing computer support is built on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Contact Center Support Mechanism ensures rapid response, thorough service records, reliable follow-up, and strict cost control for a range of network service delivery alternatives that include remote repairs, onsite help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's certified service experts can help customers to troubleshoot and repair network issues without the cost or delay of travel for onsite service calls. The background of Progent's network consultants allows them to resolve most IT problems rapidly. For complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-based registration process for first-time clients to address urgent network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the support you get. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISA-certified security engineers. Learn more information about Progent's online computer support services.

  • On-site Support
    Progent offers on-site technical assistance for registered customers in larger cities in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online service engineers to give small and midsize businesses the best of both worlds: in-person service professionals when you require them plus the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business software programmers. The wait time for on-site support calls is typically under 24 hours. There is no start-up or retainer charge for becoming a Progent client for on-premises service. Learn more concerning why to sign up for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are designed for small and midsize companies who require prompt and dependable access to a professional Help Desk with efficient telephone assistance, online troubleshooting tools, and enough technical strength for full problem escalation. Because small and midsize companies typically are constrained by tight IT budgets and can provide little management bandwidth for handling network support tasks, Progent's Helpdesk Services could be the most efficient way to make sure that small business information networks are always productive. Read more about Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly access to enterprise-class consultants who can provide help with vital products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network architecture, network protection consulting, high availability it system design, server virtualization solutions, plus configuration, customization and support for small business applications including financials, ERP, management reporting, CRM, and productivity packages. Progent can provide assistance with one-shot projects including office relocations and major software upgrades, longer term projects like management analytics application development and customization, database software development and DBA support, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or urgent response such as data restoration and malware removal.

  • Application Server Hosting
    Progent can host vital business applications like Exchange Server and Microsoft SQL to provide small businesses with higher levels of availability, security, and recoverability than is possible using the class of internal data center that is achievable for the majority of small and midsize businesses. Since Progent uses the same facilities that host the gear of some of the world's biggest IT organizations, Progent can save you the expense of building and managing the systems required for world-class cooling, electrical backup, and redundant Internet access. For managed applications, Progent can also see to it that patches and service packs stay current, protection and efficiency is constantly tracked, and systems are consistently archived and ready for full and rapid restoration. Find out additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for all of a small organization's servers in an environment that not only delivers the highest degree of fault-tolerance and scalability but that is in addition simple for customers to transfer to another support firm or to move in-house if your business situation warrants it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that allow companies with multi-vendor environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while getting enterprise-class reliability and an unparalleled degree of vendor flexibility. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered service, can handle the multi- OS and loosely standardized networks common with smaller businesses, and keeps ownership of the software licenses in the customer's hands so that migrating to a new virtual host is quick, reliable, and inexpensive. This avoids ending up a captive to a specific hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote consulting services to help organizations of all sizes connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that combine physical resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is intended to evaluate your organization's ability to stop or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup/recovery system that aligns with your company's requirements. For details, visit The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for Inglewood, California Small Businesses
Progent's size, breadth of technical skill, and familiarity with enterprise IT consulting allow small businesses to avoid the problems associated with excessive reliance on thinly staffed service organizations or freelance consultants.

Working with Progent's Experts allows your business to:

  • Prevent Excessive Dependence on Individual Consultants
    For network support, small businesses often rely excessively on freelance consultants. Although individual service engineers carry lower overhead than larger IT service firms and can afford to charge nominally smaller rates, freelancers are occasionally spread too thin to react quickly to critical network problems. If an independent engineer is busy with another client, ill, on vacation, or in class, the lack of backup staff may require your company to wait for assistance during a crisis. The more your small business expands, network unavailability or problems with critical programs get more expensive. The dollars you thought you were conserving on an independent consultant can be eaten up quickly because of lost output. In addition, when freelance consultants encounter unfamiliar problems, the unavailability of a large engineering group to count on for help forces them to train in place while your organization ends up footing the bill for their ongoing training.

  • Gain Access to Certified Professionals in Sophisticated IT Issues
    The majority of small support firms or independent consultants specializing in small company IT support may excel at delivering routine solutions but don't have the experience to deal cost-effectively with complex IT environments that have a variety of operating systems, many sites, Voice over IP systems, mobile workforces, integrated accounting and operational software, eCommerce, and specialized business software. Progent's experience with global companies and Progent's large team of specialists can be valuable to your company because big-company networks are characteristically complex, integration problems demand in-depth knowledge in many technical disciplines, and achieving a high degree of robustness, reliability, and protection requires enterprise-tested leading practices.

  • Create a Solid Foundation for Growth
    Small companies often start with an IT system cobbled together on a shoestring budget. Without a strong architecture, a sequence of ad hoc repairs often get thrown onto of a tenuous structure. As a company grows, reliability and scalability issues can undermine the productivity of the organization. Such environments need thorough assessment, intelligent business analysis, and broad-based expertise to upgrade to an IT infrastructure that can act as the solid basis to meet critical business needs and ease future expansion.

  • Team with Solution Consultants, Not Resellers
    Smaller businesses need direction and insight to work through an increasingly complex maze of IT alternatives available for accelerating growth and enhancing productivity. Businesses do not need a network consultant or service organization that attempts to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers services exclusively. This allows Progent to align technical support services with the genuine interests of customers. Mixing IT consulting and product reselling can result in a situation where the recommended solution is based on a preselected technology rather than being driven by the true requirements of a customer.

Get in Touch with Progent
In case your Inglewood, California company needs to get in touch with Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Support
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2018 Progent Corporation. All rights reserved.