Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business information. Progent can provide Irving, Texas companies the expertise of BlackBerry-qualified experts who can assist companies to manage their BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized platform for handling key tasks like device deployment, updates, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Support

BES Server includes a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BES Server also allows excellent versatility in selecting degrees of protection to match the special needs of your company's environment. Progent's BlackBerry authorized consultants can help you to select advanced security functions and enable them remotely. Samples of these wirelessly selectable security features are:

  • Lock down a BlackBerry device
  • Wipe information from a lost BlackBerry device
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to prevent mobile users from installing or running unsecure or unauthorized programs. Progent can help you to choose blocking techniques such as:

  • Specify exactly which programs are permitted on the device
  • Block external applications from using persistent memory on the smartphone
  • Select what functions third-party applications can access on the BlackBerry device
  • Restrict the kinds of connections external software running on the BlackBerry device can initialize
  • Prevent all third-party applications from being loaded or executed on the smartphone

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized BlackBerry engineers are available online to provide prompt assistance to businesses in the Irving area or anywhere in the state of Texas. Progent's experienced online consulting team has helped businesses resolve computer issues and cut IT service expenses in every state in the country and built a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a wide selection of issues associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support costs low and, by solving problems quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, solution design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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