Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular solutions for maintaining mobile access to messaging, calendars, web applications, and other vital business information. Progent can provide Jacksonville, Florida companies the services of BlackBerry-certified experts who can assist businesses to manage their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for businesses of any size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to instant messaging-aware applications through Microsoft Office Communications Server and Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, implement, and troubleshoot BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition help your company to resolve a wide range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online support for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by handling problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Certified Consultant
To contact Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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