Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for maintaining location-independent connectivity to messaging, calendars, web applications, and other critical business information. As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like calendars, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-enabled software via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Expert BlackBerry Technical Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert assistance to companies in the Jacksonville area or anywhere in the state of Florida. Progent's experienced online consulting experts have helped IT organizations solve network issues and cut support costs in each state in the country and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote help for a broad array of technologies related to BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also help you to troubleshoot a wide array of issues associated with synchronization, device detection, email reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support costs at a minimum and, by handling issues promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.
















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