Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business data. Progent offers Jacksonville, Florida companies the services of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of BlackBerry solutions has grown more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Technical Expertise for BlackBerry Enterprise Server
RIM's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, Lotus, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BES Server also simplifies a broad variety of key management tasks ranging from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Control user configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-qualified consultants can also assist you to use BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and analyze the integrity of your solution

Progent's Online BlackBerry-Qualified Support is Quick and Affordable
For businesses in Jacksonville, Florida who need quick and affordable access to an authorized BlackBerry support professional, Progent provides effective online help from a veteran network support team who have delivered network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online consulting services avoids travel costs and allows consultants to resolve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also help your company to troubleshoot a broad range of problems concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses low and, by solving issues promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

Contact Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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